
Error Messages in Windows Me/98/95
Controller B1 v3.0 – 16 Troubleshooting
97
Error message:
“
Controller <xx> with I/O address <xxx> does
not answer”
Possible cause
: Hardware defect, or installation files are
damaged.
Remedy
: Repeat the entire installation and then run the
hardware test program “B1 Test”. If the hardware is defec-
tive, please contact your vendor or AVM.
Error message:“...... at least one application/user task is
registered.”
Possible cause
: You tried to unload or uninstall the AVM
ISDN-Controller B1 PCI v4.0 while an application (such as a
terminal or fax program) was still using it.
Remedy
: First close all applications that use the AVM ISDN-
Controller. Then you can unload or uninstall it.
Error message: “CAPI not loaded”
Possible cause
: You tried to start an ISDN application with-
out loading the AVM ISDN-Controller B1 v3.0 first.
Remedy
: Load the Controller B1 v3.0 using the “B1 Load”
program and then start your ISDN application.
Error message: “CAPI.DLL, CAPI20.DLL or CAPI2032.DLL not
found.”
Possible cause
: The DLL files have been renamed or removed
from the \WINDOWS\SYSTEM folder.
Remedy
: Repeat the complete AVM ISDN-Controller B1 v3.0
installation to replace the missing files.
Error message: “Incorrect CAPI driver loaded.”
Possible cause:
You tried to use another manufacturer’s CAPI
with the AVM ISDN-Controller B1 v3.0.
Remedy
: Repeat the complete installation of the driver soft-
ware and use the CAPI driver supplied by AVM to operate the
ISDN-Controller.
HB_B1V30.book Seite 97 Mittwoch, 7. Februar 2001 3:19 15