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Troubleshooting

92

Controller B1 v3.0 – 16 Troubleshooting

16 Troubleshooting

This chapter describes general malfunctions and specific er-
ror messages, and suggests remedies. The error messages
are grouped according to the operating platforms in which
the AVM ISDN-Controller B1 v3.0 can be operated.

16.1 General Malfunctions

The AVM ISDN-Controller is not detected or not initialized. 

l

Have you installed other new hardware components or
changed the configuration of existing hardware?

If so, check whether conflicts have arisen in the assign-
ment of system resources (I/O addresses and IRQ lev-
els). Use the Device Manager in Windows 2000/NT/Me/
98/95, accessible from “Settings / Control Panel / Sys-
tem”. In Windows 3.x and MS-DOS, use the MSD.EXE
program included in the package.

l

If you are using a computer with a PCI/ISA bus, make
sure that the interrupt selected on the AVM ISDN-Con-
troller is also available on the relevant bus (computer
setup or ICU utility). 

l

Have  any  changes  been  made  to  the  computer’s BIOS
setup?

l

Has the configuration of your computer been changed
(for instance, boot menus, memory manager, etc.)?

You are unable to establish an ISDN connection.

If the ISDN-Controller is correctly installed but you are unable
to establish a connection, check for the following conditions:

l

Is the ISDN-Controller firmly inserted in the computer
slot? Is its slot plate screwed down?

l

Is the ISDN cable firmly inserted in the AVM ISDN-Con-
troller and connected to your ISDN socket? 

HB_B1V30.book  Seite 92  Mittwoch, 7. Februar 2001  3:19 15

Содержание B1 v3.0

Страница 1: ... M a n u a l A V M I S D N C O N T R O L L E R High Performance ISDN by v3 0 ...

Страница 2: ...en purpose which deviates from the performance specifications contained in the product description AVM will not be liable for damages arising directly or indirectly from the use of the manual or related software nor for incidental or consequential dama ges except in case of intent or gross negligence AVM expressly disclaims all liability for loss of or damage to hardware software or data as a resu...

Страница 3: ...oving the ISDN Controller B1 v3 0 20 4 Installation in Windows NT 22 4 1 Installing the Driver Software 22 4 2 Starting Operation of the ISDN Controller B1 v3 0 24 4 3 Changing the Settings 25 4 4 Installing Additional Controllers 25 4 5 Removing the ISDN Controller B1 v3 0 25 5 Installation in Windows Millennium 27 5 1 Installing the New Hardware Device 27 5 2 Configuring the ISDN Controller B1 v...

Страница 4: ...Driver Software 44 7 5 Starting Operation of the ISDN Controller B1 v3 0 45 7 6 Changing the Settings 46 7 7 Installing Additional Controllers 47 7 8 Removing the ISDN Controller B1 v3 0 47 8 Installation in Windows 3 x 49 8 1 Installing the Driver Software 49 8 2 Configuring the ISDN Controller B1 v3 0 51 8 3 Starting Operation of the ISDN Controller B1 v3 0 52 8 4 Changing the Settings 53 8 5 In...

Страница 5: ...ng the Driver Software 70 11 2 Starting Operation of the Controller B1 v3 0 72 11 3 Changing the Settings 73 11 4 Installing Additional Controllers 73 11 5 Removing the Controller B1 v3 0 75 12 The AVM ISDN Controller B1 v3 0 on Point to Point ISDN Lines 76 13 AVM System Architecture 78 13 1 The Applications Interface CAPI 2 0 78 13 2 IDM Architecture 80 13 3 The AVM System Drivers 81 13 4 CAPI So...

Страница 6: ...nts 16 Troubleshooting 92 16 1 General Malfunctions 92 16 2 Error Messages 95 17 Support for Multiple Subscriber Numbers MSNs 105 17 1 Introduction 105 17 2 Using MSN EXE 105 HB_B1V30 book Seite 6 Mittwoch 7 Februar 2001 3 19 15 ...

Страница 7: ...ion The exclamation point designates sections which contain important information Indicates especially important instructions that absolutely must be observed to ensure correct functioning Highlighting Function Example quotation marks keys buttons program icons settings pages menus commands Start Programs or Enter capital letters paths and files within floating text SOFTWARE INFO PDF or README DOC...

Страница 8: ... ISDN so convincing High Speed Data are transmitted on each of the two available B channels at a speed of 64Kbit s In practice this provides for quick connections and short transmission times The AVM ISDN Controller B1 v3 0 also allows the two B channels to be bun dled to double transmission speeds Integration of Services All telecommunications services including telephony fax data transfer and vi...

Страница 9: ...e Active Operating Principle of the Controller The AVM ISDN Controller B1 v3 0 is an active controller and simultaneously processes both B channels of an ISDN basic access 2 x 64 000 bit s It owes its extraordinary capacity to the high power processor Transputer IMS T400 located on the controller This processor makes the AVM ISDN Con troller B1 v3 0 the ideal platform for software applications wit...

Страница 10: ...in dustry standard CAPI applications interface on your comput er This interface specified by the international standardiza tion organization ETSI guarantees the universal exchange ability of applications used for the ISDN services data trans fer fax and speech transmission This interface allows the Controller B1 v3 0 to be used with a wide range of CAPI 2 0 based ISDN applications For more informa...

Страница 11: ...ccess remote servers For detailed information about the AVM system drivers see the section The AVM System Drivers on page 81 Combining multiple ISDN Controllers Combining multiple active AVM ISDN Controllers in one com puter is no problem Up to four active AVM ISDN Controllers can be operated at the same time It is also possible to equip the computer with a combination of B1 Controllers for the PC...

Страница 12: ...oftware 1 4 Package Contents The package contains l AVM ISDN Controller B1 v3 0 plug in card for the ISA EISA bus l cable for connecting the controller to the ISDN network 6 m l 1 AVM ISDN Controller B1 v3 0 manual l 1 compact disk CD ROM with all installation programs and the AVM ISDN Tools The CD ROM includes l driver software for Windows 2000 Windows NT Win dows Me Windows 98 Windows 95 Windows...

Страница 13: ...al on the CD l 1 AVM ISDN Tools manual in PDF format Additional CAPI applications such as FRITZ or programs from other manufacturers can be acquired separately from your vendor To install the driver software from diskette copy the installa tion programs from the CD or request the installation disk ettes from AVM for the address see the inside cover Be sure to specify the operating system used The ...

Страница 14: ...the I O Address on page 14 Windows Me 98 95 Installation in Windows Millennium Me Windows 98 or Windows 95 follows a different installation sequence Please follow the instructions for the relevant installation in the chapters for the individual operating systems 2 2 Setting the I O Address To manage and to use the ISDN Controller the operating sys tem addresses it by means of an I O address Upon d...

Страница 15: ...have become available If there is no jumper switched on the ISDN Controller the ISDN Controller is set to the default I O address of 150 2 3 Installing the ISDN Controller B1 v3 0 in the Computer The next step is to physically install the ISDN Controller in your computer The ISDN Controller can be inserted into either an 8 bit or a 16 bit slot of the computer If both slots are available we recomme...

Страница 16: ... 4 Screw the back plate of the ISDN Controller to the back panel of the computer 5 Close the computer and plug in the power cords 6 Now you need to connect the ISDN Controller to your ISDN line The connecting cable supplied has an RJ45 plug on each end Insert one end in your ISDN jack and the other end in the socket on the back plate of your ISDN Controller Route the six meter cable as desired Thi...

Страница 17: ...not supported For more information about CAPI see the section The Applications Interface CAPI 2 0 on page 78 Before beginning with the software installation check that the ISDN Controller has been installed in the computer prop erly Make sure that an I O address available in the computer is set on the ISDN Controller see the section Setting the I O Address on page 14 The procedures described in th...

Страница 18: ...of the driver software Click Next 8 Confirm the subsequent information window by clicking Next 9 In the next step you may be prompted to install soft ware without a digital signature by Microsoft Confirm such a request by clicking Yes 10 Similarly also answer the question which may be asked about the AVM NDIS WAN CAPI Driver with Yes 11 Specify which D channel protocol is used on your ISDN line DS...

Страница 19: ...allation of the driver software in Win dows 2000 You may start operation of the ISDN Controller immediately after installation CAPI 2 0 and the AVM NDIS WAN CAPI Driver are available For detailed information about the AVM NDIS WAN CAPI Driver and the two other AVM system drivers see the section The AVM System Drivers on page 81 3 2 Changing the Settings After installation is concluded you have the...

Страница 20: ...ine active AVM ISDN Controllers for the ISA PCI and USB buses in one computer To install an additional ISDN Controller for the PCI bus sim ply install it in an appropriate slot according to the instruc tions in the chapter Installing the Hardware on page 14 Make the entries described in the section Installing the Driver Software on page 17 That s all To add a PCI or USB controller perform the inst...

Страница 21: ...ctivate the option Show hidden devices and click Next Select the entry AVM ISDN Controller B1 Click Next 6 Confirm the uninstallation by activating the option Yes remove this device and then clicking Next 7 As a final step click Finish The ISDN Controller is removed from the system Only one ISDN Controller can be removed at a time If your system has multiple ISDN Controller installed and all are t...

Страница 22: ...ler see the section Setting the I O Address on page 14 4 1 Installing the Driver Software Note that administrator rights are required to perform the in stallation in Windows NT Proceed as follows to install the driver software in Windows NT 1 Start Windows NT 2 Insert the AVM ISDN Controller B1 v3 0 CD in your CD ROM drive 3 Open the Windows NT Start menu and select the Run command Enter the path ...

Страница 23: ...in the next window which D channel protocol is used on your ISDN line Activate the desired option and then click Next The installation program now copies all files to the specified folder 10 As a final step a window appears with the settings of the ISDN Controller B1 v3 0 Confirm by clicking Next This concludes the driver software installation in Windows NT Now the ISDN Controller can be put into ...

Страница 24: ...grams based on CAPI in the Startup group If the ISDN Controller B1 v3 0 is not to be loaded at all times use the options for manual loading and unloading Unloading the ISDN Controller To unload the ISDN Controller B1 v3 0 click B1 Unload After unloading a message appears reporting that CAPI is no longer available Loading the ISDN Controller The ISDN Controller can be loaded manually by clicking th...

Страница 25: ...ers may be installed in your computer at the same time It is also possible to com bine active AVM ISDN Controllers for ISA and PCI buses in one computer To install an additional ISDN Controller for the ISA bus sim ply repeat the instructions in the chapter Installing the Hardware on page 14 Make your settings as for the dialogs described in the section Installing the Driver Software on page 22 Tha...

Страница 26: ...s started 5 The next window displays the folder which contains the corresponding driver software to be deleted Confirm by clicking Next 6 At the conclusion of uninstallation you will be prompted to restart Windows NT so that the changes can be im plemented Only one ISDN Controller may be removed at a time If mul tiple ISDN Controllers are installed and all are to be re moved perform the above proc...

Страница 27: ... the section The Applications Interface CAPI 2 0 on page 78 The AVM ISDN Controller B1 v3 0 is installed in Windows Me in four main steps 1 Installing a new hardware device using the Windows Me Hardware Wizard 2 Configuring the controller 3 Physically installing the controller 4 Installing the driver software The individual steps are described in detail below 5 1 Installing the New Hardware Device...

Страница 28: ...click Next 6 The Windows device driver database is generated Win dows Me then shows a list of hardware models and manufacturers Click the Have Disk button here 7 Insert the CD included in the controller package into your CD ROM drive Enter the path to the installation files CD ROM drive CARDWARE b1_v30 WINDOWS ME ENGLISH B1SETUP INF Start installation by clicking OK twice 8 In the next window the ...

Страница 29: ... the ISDN Controller hardware is physically installed so that all settings made can be activated 11 Turn off the computer and any other connected devices and pull the power plug 5 2 Configuring the ISDN Controller B1 v3 0 In the second step of installation change the jumper posi tion on the AVM ISDN Controller B1 v3 0 if necessary Use the value suggested by the Add New Hardware Wizard Upon de live...

Страница 30: ... next window enter the folder in which the driver software of the AVM ISDN Controller B1 v3 0 is to be in stalled When your entries are complete click Next 3 The next step is to specify the protocol of your ISDN line 4 Activate the desired option and then click Next The installation program then copies all files to the speci fied folder 5 Once copying has been completed a window display ing the se...

Страница 31: ...lues auto matically 5 5 Starting Operation of the ISDN Controller B1 v3 0 By default the controller is loaded automatically every time Windows Me is started Because the controller is loaded be fore the items in the Startup program group it is no prob lem to include communications programs based on CAPI in the Startup group If the ISDN Controller B1 v3 0 is not to be loaded at all times use the opt...

Страница 32: ...5 6 Changing the Settings After installation has been concluded you have the option of changing the following settings of the ISDN Controller B1 v3 0 l D channel protocol l activate automatic data compression CAPI SoftCom pression X75 V42bis Open the B1 Setup program from the AVM program group and follow the instructions there Information about CAPI SoftCompression is available in the section CAPI...

Страница 33: ...llation as de scribed in the corresponding manual The drivers of all installed ISDN Controllers are loaded auto matically when Windows is started 5 8 Removing the ISDN Controller B1 v3 0 To remove the AVM ISDN Controller B1 v3 0 in Windows Me proceed as follows 1 Open the Windows Me Control Panel with Start Settings 2 Double click the Add Remove Software icon 3 The list of software installed inclu...

Страница 34: ...nium Only one ISDN Controller may be removed at a time If mul tiple ISDN Controllers are installed and all are to be re moved perform the above procedure several times without restarting Windows between the individual uninstallation procedures HB_B1V30 book Seite 34 Mittwoch 7 Februar 2001 3 19 15 ...

Страница 35: ...VM ISDN Controller B1 v3 0 is installed in Windows 98 in four main steps 1 Installing a new hardware device using the Windows Me Hardware Wizard 2 Configuring the controller 3 Physically installing the controller 4 Installing the driver software The individual steps are described in detail below 6 1 Installing the New Hardware Device Do not physically install the ISDN Controller hardware in your c...

Страница 36: ...ve CARDWARE b1_v30 WINDOWS 98 ENGLISH B1SETUP INF Start installation by clicking OK twice 8 In the next window the AVM ISDN Controller B1 Family is displayed as the hardware device Click Next 9 The Add New Hardware Wizard shows in the next win dow a free I O address and a free interrupt Make a note of the I O address displayed the values cannot be changed here Click Next It is advisable to accept ...

Страница 37: ... set to the I O address 150 see the sec tion Setting the I O Address on page 14 Once the ISDN Controller has been installed in Windows Me and the jumper has been set the ISDN Controller B1 v3 0 can be physically installed in the computer 6 3 Physically Installing the ISDN Controller B1 v3 0 For the physical installation of the AVM ISDN Controller B1 v3 0 and the connection of the cables follow the...

Страница 38: ... been completed a window display ing the settings of the ISDN Controller B1 v3 0 appears Confirm these settings by clicking OK A new folder called AVM is created in the Programs group of the Start menu This folder contains the programs AVM Internet Home Page B1 Unload B1 Load B1 Readme B1 Setup and B1 Test This concludes the installation of the driver software for the AVM ISDN Controller B1 v3 0 i...

Страница 39: ...tartup group If the ISDN Controller B1 v3 0 is not to be loaded at all times use the options for manual loading and unloading Unloading the ISDN Controller To unload the ISDN Controller B1 v3 0 click B1 Unload Af ter unloading a message appears reporting that the AVM ISDN Service is no longer available Confirm this message by clicking OK Loading the ISDN Controller The ISDN Controller can be loade...

Страница 40: ...ollers Up to four active AVM ISDN Controllers may be installed in your computer at the same time It is also possible to com bine active AVM ISDN Controllers for ISA PCI and USB buses in one computer To install an additional AVM ISDN Controller B1 v3 0 simply repeat the entire installation procedure as described Start by installing a new hardware device The installation pro gram automatically recog...

Страница 41: ...nstalled Select this entry and click the Add Remove button The uninstallation program is started 4 The next window displays the folder which contains the corresponding driver software to be deleted Confirm by clicking Next 5 At the conclusion of uninstallation you will be prompted to restart Windows so that the changes can be imple mented Only one ISDN Controller may be removed at a time If mul ti...

Страница 42: ...s 1 Installing a new hardware device using the Hardware Wizard 2 Configuring the controller 3 Physically installing the controller 4 Installing the driver software The individual steps are described in detail below 7 1 Installing the New Hardware Device Do not physically install the ISDN Controller hardware in your computer first Proceed as follows for installation 1 Open the Add New Hardware fold...

Страница 43: ...terrupt Make a note of the I O address displayed the values cannot be changed here Click Next It is advisable to accept the I O address value displayed here and if necessary to change the jumper position on the ISDN Controller accordingly If you would prefer to use another I O address open the Device Manager Settings Control Panel System before restarting Windows and enter the desired values there...

Страница 44: ... the cables follow the steps described in the section Installing the ISDN Controller B1 v3 0 in the Computer on page 15 7 4 Installing the Driver Software After physically installing the ISDN Controller B1 v3 0 the next step is to install the driver software Proceed as follows 1 Turn your computer back on The welcome screen of the installation program appears To obtain more informa tion about the ...

Страница 45: ...v3 0 in Windows 95 If the I O address of the ISDN Controller must be changed after installation because of a new hardware device for in stance open the Windows Me Device Manager by clicking through Settings Control Panel System Enter the new value there After changing this setting remove the ISDN Controller hardware from the computer and switch the jumper accord ingly Windows 95 administers the in...

Страница 46: ... the AVM program group After loading the following message appears Message after loading in Windows 95 7 6 Changing the Settings After installation has been concluded you have the option of changing the following settings of the ISDN Controller B1 v3 0 l D channel protocol l activate automatic data compression CAPI SoftCom pression X75 V42bis Open the B1 Setup program from the AVM program group an...

Страница 47: ...tem To add a PCI or USB controller perform the installation as de scribed in the corresponding manual The drivers of all installed ISDN Controllers are loaded auto matically when Windows is started 7 8 Removing the ISDN Controller B1 v3 0 To remove the AVM ISDN Controller B1 v3 0 from Windows 95 proceed as follows 1 Open the Windows 95 Control Panel with Start Settings 2 Double click the Add Remov...

Страница 48: ... to restart Windows so that the changes can be imple mented Only one ISDN Controller may be removed at a time If mul tiple ISDN Controllers are installed and all are to be re moved perform the above procedure several times without restarting Windows between the individual uninstallation procedures HB_B1V30 book Seite 48 Mittwoch 7 Februar 2001 3 19 15 ...

Страница 49: ...ica tions 8 1 Installing the Driver Software Before beginning with the software installation check that the ISDN Controller has been installed in the computer prop erly Make sure that an I O address available in the computer is set on the ISDN Controller see the section Setting the I O Address on page 14 Proceed as follows to install the driver software in Windows 3 x 1 Start Windows 2 Insert the ...

Страница 50: ...ry A new program group called AVM is created in the Program Manager This group contains the programs B1 Unload B1 Load B1 Readme B1 Setup and B1 Test The B1 Load program is copied into the Startup group in the Program Manager so that the driver software is loaded each time Windows is started If you do not wish the driver software to be loaded automatically delete the entry in the Startup group The...

Страница 51: ...ts 10 11 12 and 15 can be used only if the ISDN Controller was inserted in a 16 bit slot 3 Save your entries by clicking OK The values specified for the ISDN Controller are registered in the SYSTEM INI Windows directory and ISDNLOAD CFG directory of the driver software files 4 Restart Windows to implement the changes Note that when multiple AVM ISDN Controllers are used the B1 Setup program change...

Страница 52: ...B1 v3 0 By default the ISDN Controller is loaded automatically every time Windows is started If the ISDN Controller B1 v3 0 is not to be loaded at all times use the options for manual loading and unloading Unloading the ISDN Controller To unload the ISDN Controller B1 v3 0 click B1 Unload After unloading a message appears reporting that CAPI is no longer available Loading the ISDN Controller The I...

Страница 53: ...follow the instruc tions on the screen 8 5 Installing Additional Controllers Up to four active AVM ISDN Controllers may be installed in your computer at the same time It is also possible to com bine active AVM ISDN Controllers for ISA and PCI buses in one computer To install additional ISDN Controllers the ISDNLOAD CFG di rectory of the driver software and SYSTEM INI Windows di rectory files must ...

Страница 54: ...L x00 ISDN Controller 01 IO Address 250 Interrupt 10 Base Module b1tr6 t4 PROTOCOL x06 Also note the following l When an AVM ISDN Controller for a different type of bus is added the paragraphs above must also include the line Type XX to specify the bus type l If a PC controller is already installed and an ISA control ler is to be added in addition to the I O address and the interrupt the following...

Страница 55: ...ow with the specification of the controller number after the pa rameter Interrupt2 10 IO Address2 250 Type2 B1at Use the B1 Load command to load all ISDN Controllers in stalled 8 6 Removing the ISDN Controller B1 v3 0 To remove the AVM ISDN Controller B1 v3 0 in Windows 3 x proceed as follows 1 Start the installation program from the AVM ISDN Con troller B1 v3 0 driver CD 2 The program reports tha...

Страница 56: ...the section Setting the I O Address on page 14 Proceed as follows to install the driver software for the ISDN Controller B1 v3 0 1 Insert the AVM ISDN Controller B1 v3 0 CD in your CD ROM drive 2 Change to the letter of the CD ROM drive Then use the customary DOS commands to switch to the following di rectory CARDWARE B1_V30 DOS ENGLISH 3 Start the installation by entering the following com mand a...

Страница 57: ... program copies all files to the specified directory If there is not enough free space on the drive for the driver software installation you will re ceive an error message to this effect This concludes the installation of the driver software Entering a Changed I O Address If a different I O address was set by jumper before the hard ware installation or if another interrupt is to be used the ISDN C...

Страница 58: ...field enter the I O address set on the controller Either change the specified value with the space bar or view an overview of the available values by pressing the Tab key Select the desired I O address and activate it by press ing Return from the input field 3 In the second input field enter a new value for the inter rupt Press the space bar or the Tab key to select another value The interrupts 10...

Страница 59: ...nd at the DOS prompt ibase This command initializes the ISDN Controller and loads the driver software Once the controller has been loaded suc cessfully the following message appears on the screen Message after loading in MS DOS Now you may begin working with CAPI applications The AVM ISDN Controller B1 v3 0 driver for the support of the D chan nel protocols and CAPI occupies about 18 KB in your PC...

Страница 60: ...ere Information about CAPI SoftCompression is available in the section CAPI SoftCompression X75 V42bis on page 83 9 5 Installing Additional Controllers Up to four active AVM ISDN Controllers may be installed in your computer at the same time It is also possible to com bine active AVM ISDN Controllers for ISA and PCI buses in on computer To install additional ISDN Controllers proceed as follows 1 O...

Страница 61: ...te the following l When an AVM ISDN Controller for a different type of bus is added the paragraphs of the ISDNLOAD CFG file list ed above also must include the line Type XX to spec ify the bus type l If a PC controller is already installed and an ISA control ler is to be added in addition to the I O address and the interrupt the following value must be specified Type B1at l If a PCI controller is ...

Страница 62: ...er B1 v3 0 in MS DOS pro ceed as follows 1 First unload the driver with the command ibase 2 Then use the relevant DOS commands to delete the di rectory in which the drive software is located 3 If the command ibase has been entered in the file AUTOEXEC BAT this file must be changed as well This concludes the removal of the AVM ISDN Controller B1 v3 0 from MS DOS HB_B1V30 book Seite 62 Mittwoch 7 Fe...

Страница 63: ... and is supplied by Novell The installation and deinstallation procedures are almost identical for both driver types and for all three Novell Net Ware versions Configuration and operation of the ISDN Con troller B1 v3 0 is different depending on whether the Stand Alone CAPI or the CAPI Manager version is used 10 1 Installing the Driver Software Before beginning with the software installation check...

Страница 64: ... beled Other Installation Items Products Select the item Install a product not listed from this menu and press Return 5 The disk drive A is suggested by default To specify another path press F3 6 To install the driver software for the Stand Alone Ver sion of the ISDN Controller B1 v3 0 enter the following command CD ROM DRIVE CARDWARE B1_C30 NETWARE CAPI20 ENGLISH To install the driver software fo...

Страница 65: ...Stand Alone CAPI To configure the AVM ISDN Controller B1 v3 0 with Stand Alone CAPI proceed as follows 1 Enter the following command at the system console load b1setup A list of available ISDN Controllers with their I O ad dresses interrupts and D channel protocols appears 2 Use the cursor keys to select the controller to be config ured from this list and then press Return 3 The configuration wind...

Страница 66: ...pi20 A message appears reporting that the ISDN Controller has been loaded and the CAPI interface is available Unloading the ISDN Controller To unload the ISDN Controller B1 v3 0 enter load capi20 d at the system console The system displays a message con firming the action 10 4 Installing Additional Controllers with Stand Alone CAPI To install additional ISDN Controllers enter load b1setup at the s...

Страница 67: ...operating system press the Ins key 4 In the Select a Driver dialog select the WHSMCAPI entry and press Return 5 In the next window assign a name for the ISDN Control ler B1 v3 0 such as B1ISA and press Return 6 Configure the ISDN Controller in the WHSMCAPI Board Configuration window Move the highlight to Select to View and press Re turn 7 When prompted to choose whether the ISDN Controller should ...

Страница 68: ...lect Exit to terminate the configuration Answer Yes to have your settings saved This concludes the configuration and loading processes for the ISDN Controller B1 v3 0 with the CAPI Manager The ISDN Controller B1 v3 0 settings can be changed at any time using this method 10 6 Installing Additional ISDN Controllers with the CAPI Manager To install additional ISDN Controllers enter load inetcfg at th...

Страница 69: ...ving the ISDN Controller from a NetWare 4 x or 5 x server a menu entitled Other Installation Items Products appears Select here the commands View Configure Remove installed products and press Return A list of the pro grams already installed is displayed 5 Move the highlight to the AVM ISDN Controller B1 v3 0 and press Del Confirm with Yes 6 Press Esc as often as necessary to close all sub menus an...

Страница 70: ...DN Controller see the section Setting the I O Address on page 14 Proceed as follows to install the driver software in OS 2 1 Insert the AVM ISDN Controller B1 v3 0 CD in your CD ROM drive 2 Open the System folder and double click Drives Then click the icon for your CD ROM drive Switch to the following directory CARDWARE B1_v30 OS2 ENGLISH 3 Start the program INSTALL EXE 4 An OS 2 command line wind...

Страница 71: ... drivers for the AVM ISDN Controller B1 and commands to load the ISDN Controller software have been entered in the file Typically these entries appear as follows REM AVM ISDN Controller B1 Begin SET CAPI C OS2 IDRIVER DEVICE C OS2 IDRIVER AVMB1 SYS LD CALL C OS2 IDRIVER ISDNLOAD EXE REM AVM ISDN Controller B1 End The old CONFIG SYS file is renamed to CONFIG B1 to serve as a reference copy to the p...

Страница 72: ... activated each time the computer is started when the system is restarted the following message appears Device driver for AVM ISDN Controller B1 v3 0 installed Loading the ISDN Controller The ISDN Controller is installed manually by double clicking the B1 Load icon in the AVM folder An OS 2 window is opened Once the controller has been loaded successfully the following message appears on the scree...

Страница 73: ...lows 1 Open the ISDNLOAD CFG file from the directory of the driver software e g IDRIVER in a text editor 2 Copy the entire section beginning with the line ISDN Controller 00 Enter the copied section again below the original section 3 Then add one to each of the controller numbers in the new section and enter the desired values for the sec ond controller I O address and interrupt Base module specif...

Страница 74: ...added the paragraphs of the ISDNLOAD CFG file list ed above also must include the line Type XX to spec ify the bus type l If a PC controller is already installed and an ISA control ler is to be added in addition to the I O address and the interrupt the following value must be specified Type B1at l If a PCI controller is to be added and an ISA controller is already installed the corresponding entry...

Страница 75: ...m from the CD The program reports that an installed ISDN Controller was found 2 Select the Uninstallation option and follow the in structions on the screen The entries added to the CONFIG SYS during installation of the ISDN Controller are deleted 3 Restart the system to deactivate the driver This concludes the removal of the AVM ISDN Controller B1 v3 0 from OS 2 HB_B1V30 book Seite 75 Mittwoch 7 F...

Страница 76: ...nected to a point to point BRI Windows 2000 In Windows 2000 a configuration must be performed in the Device Manager to operate the AVM ISDN Controller B1 v3 0 at a point to point line Proceed as follows 1 Open the Device Manager by clicking it on the Hard ware settings page Start Settings Control Panel System 2 Click the preceding the entry Network adapters 3 Then click with the right mouse button...

Страница 77: ...er CARDWARE SERVER B1 The B1 Server Edition can of course be used for all other CAPI applications Windows Me 98 95 Windows 3 x DOS and OS 2 Perform the standard installation for your operating system and exchange one single component of the driver All neces sary components and information are contained in the folder CARDWARE B1_V30 X_MISC on the AVM ISDN Controller B1 v3 0 CD Please note that CAPI...

Страница 78: ...ard interface use uniform mechanisms for com munication over ISDN connections and thus do not need to adapt to the peculiarities of particular manufacturers hard ware This means that such applications are also unaffected by future extensions or hardware modifications CAPI makes such changes transparent to the application ISDN hardware manufacturers benefit from this standard too since it makes all...

Страница 79: ...ace and covers most ISDN features Since the CAPI interface handles most ISDN subscriber interface control functions these no longer have to be programmed This simplifies the development of ISDN applications Fur thermore applications no longer have to be tailored to na tional or manufacturer specific systems so that a greater va riety of applications is available For more information about the CAPI...

Страница 80: ...ge definitions independent of operating systems l A message passing mechanism tailored to specific op erating systems for optimum system integration l An asynchronous event driven mechanism for high throughput 13 2 IDM Architecture The ISDN Driver Model IDM illustrated below shows how ISDN is integrated in Microsoft operating systems IDM Architecture HB_B1V30 book Seite 80 Mittwoch 7 Februar 2001 ...

Страница 81: ...ples to date include the in corporation of V 42bis data compression and Group 3 Fax 13 3 The AVM System Drivers AVM provides two system drivers for Windows with similar capabilities the AVM ISDN CAPI Port Driver and the AVM NDIS WAN CAPI Driver Both of these drivers are controlled through Dial Up Networking although they use different in terfaces and protocols in the operating system These drivers...

Страница 82: ... communica tion functions of Windows can be used with all AVM ISDN Controllers For instance you can use Dial Up Networking with the TCP IP protocol to dial into your Internet provider A number of different virtual modems preset for a variety of purposes can be selected in Windows applications like Di al Up Networking Microsoft Exchange Outlook and Mi crosoft Money 9x Just pick a pre configured des...

Страница 83: ...s sound adapter and a headset or speakers and a micro phone Suitable TAPI applications can make use of numer ous other features such as direct telephone dialing to com munication partners listed in programs such as Microsoft Outlook 98 2000 AVM ISDN Controllers and the AVM ISDN TAPI Services for CAPI can be used in connection with TAPI applications that conform to version 2 1 or later of the Micro...

Страница 84: ...es sion after installation In Novell NetWare this information is contained in the sections Starting ISDN Controller B1 v3 0 Operation with Stand Alone CAPI on page 66 and ISDN Controller B1 v3 0 with CAPI for the CAPI Manager on page 67 If your computer does not meet the hardware requirements or if unexpected problems arise during data exchange with remote sites without V 42 capability it is advis...

Страница 85: ...onnector are shown in the following tables Connector pin assignments S0 interface RJ45 to ISDN IAE RJ 45 IAE plug Function 1 2 5 b1 5 b1 transmit 4 a1 4 a1 transmit 3 a2 3 a2 receive 6 b2 6 b2 receive 7 8 Connector pin assignments S0 interface RJ45 to ISDN TAE 8 RJ 45 TAE plug Function 1 2 5 b1 4 b1 transmit 4 a1 3 a1 transmit 3 a2 6 a2 receive 6 b2 5 b2 receive 7 8 HB_B1V30 book Seite 85 Mittwoch...

Страница 86: ...ls DSS1 1TR6 5ESS and NI1 l Software loaded on the ISDN Controller for instance V 42bis data compression l Implementation in different operating systems up to 4 controllers in one computer combinations with the B1 PCI v4 0 possible l Switching requires only an I O address and an inter rupt occupies no RAM and no DMA channel in the PC l Hardware configuration performed by software l Contains driver...

Страница 87: ...Level 2 B channel protocols supported X 75 HDLC transparent V 110 V 120 and V 17 V 29 l Level 3 B channel protocols supported transparent X 25 ISO 8208 T 70 T 90 and T 30 l Implementation in the operating systems Windows 2000 Windows NT Windows Me Windows 98 Win dows 95 Windows 3 x MS DOS OS 2 Novell NetWare and Linux l Standardized COMMON ISDN API version 2 0 as the programming interface includin...

Страница 88: ...ollowing sources The ISDN Controller B1 v3 0 manual The manual is contained in the ISDN Controller package in printed form and is also included in PDF format on the CD in the INFO MANUAL ENGLISH folder If you do not have the Adobe Acrobat Reader to display PDF documents you can in stall this program from the CD as well See the PROGRAMS ACROBAT folder The AVM ISDN Tools manual This manual documents...

Страница 89: ...l Center ADC is a direct ISDN file transfer server that also provides all the programs and drivers found on AVM s Internet site Dial the AVM Data Call Center using FRITZ data IDtrans protocol or the Connect2 or Connect32 program at 49 0 30 39 98 43 00 15 2 AVM Support Please take advantage of the information sources listed above before contacting AVM Support If the tips and information sources lis...

Страница 90: ...M ISDN Controller B1 v3 0 l Please specify the exact text of all error messages you encountered l Describe the problem in as much detail as possible in what context does the error occur what application software are you using etc Please answer the following questions in your support re quest as well as these points can be very helpful in solving your problem l Is the error reproducible l Does the ...

Страница 91: ...n to the ADC fails what error messages are displayed l Describe your PC configuration in as much detail as possible including the system type sound card type any other components installed and the allocated re sources interrupts and I O addresses HB_B1V30 book Seite 91 Mittwoch 7 Februar 2001 3 19 15 ...

Страница 92: ...Settings Control Panel Sys tem In Windows 3 x and MS DOS use the MSD EXE program included in the package l If you are using a computer with a PCI ISA bus make sure that the interrupt selected on the AVM ISDN Con troller is also available on the relevant bus computer setup or ICU utility l Have any changes been made to the computer s BIOS setup l Has the configuration of your computer been changed ...

Страница 93: ...gularly during operation run the pro gram B1 Test located in the AVM program group or in the installation folder of the driver software This program per forms functional tests of the ISDN Controller s components and displays the results If B1 Test reports no malfunctions in the ISDN Controller hardware attempt a test connection to the AVM Data Call Center Use the program Connect2 or Connect32 both...

Страница 94: ... at the same time Load either the DOS driver or the Windows driver for your AVM ISDN Controller not both at once The Windows driver also supports CAPI based DOS applications in DOS win dows No connection charge information is displayed The drivers for the AVM ISDN Controller B1 v3 0 allow CAPI based applications to display charge information This infor mation is only available if the corresponding...

Страница 95: ...et the jumper on the ISDN Controller accordingly see the section Setting the I O Address on page 14 Then enter the new I O address in the driver software by starting the B1 Setup program from the AVM program group Win dows NT must be restarted for this setting to take effect Error message Installation Error Interrupt xx not available Possible cause The AVM ISDN Controller B1 v3 0 and anoth er hard...

Страница 96: ...er If Windows indi cates a device conflict for the desired I O address another address must be set first with the jumper on the ISDN Con troller and then again in the Device Manager The computer must be restarted for these settings to take ef fect Error message Interrupt xx not available or Interrupt xx cannot be used Possible cause The AVM ISDN Controller B1 v3 0 and an other hardware device such...

Страница 97: ...hen you can unload or uninstall it Error message CAPI not loaded Possible cause You tried to start an ISDN application with out loading the AVM ISDN Controller B1 v3 0 first Remedy Load the Controller B1 v3 0 using the B1 Load program and then start your ISDN application Error message CAPI DLL CAPI20 DLL or CAPI2032 DLL not found Possible cause The DLL files have been renamed or removed from the W...

Страница 98: ... New Hardware Wizard again and an swer the question Search for the new hardware with No Confirm by clicking Next See the installation chap ter for the corresponding operating system Error messages in Windows 3 x Error message Controller xx with I O address xxx could not be found Possible cause The position of the jumper that sets the I O address on the ISDN Controller does not correspond to the en...

Страница 99: ...upt xx not available Possible cause The AVM ISDN Controller B1 v3 0 and anoth er hardware device like a sound card are set to the same in terrupt Remedy Check which interrupts IRQs are available in your system by using the MSD EXE program in the Windows direc tory Then start the B1 Setup program from the AVM pro gram group and define another interrupt for the ISDN Con troller Windows must be resta...

Страница 100: ... in the driver software by starting the B1 Setup program from the AVM program group Then reload the ISDN Controller with ibase bat Error message Installation Error Interrupt xx not available Possible cause The AVM ISDN Controller B1 v3 0 and anoth er hardware device like a sound card are set to the same in terrupt Remedy Check which interrupts IRQs are available in your system by using the MSD EXE...

Страница 101: ...d Remedy Check which I O address is available in your com puter and set the jumper on the ISDN Controller accordingly see the section Setting the I O Address on page 14 Then enter the new I O address in the ISDNLOAD CFG file using a text editor The computer must be restarted for these set tings to take effect Another option is to simply repeat the in stallation of the driver software Error message...

Страница 102: ...he ISDN Controller definition s it contains the error occurs Remedy Repeat the complete AVM ISDN Controller B1 v3 0 installation Error messages Deinstallation error wrong CAPI driver loaded Installation error wrong CAPI driver loaded Installation error ISDN Controller xx unknown keyword xx Installation error ISDN Controller xx xxxx value too long Installation error ISDN Controller xx xxxx illegal ...

Страница 103: ... is not installed Remedy Check which I O address is available in your com puter and set the jumper on the ISDN Controller accordingly see the section Setting the I O Address on page 14 Then enter the new I O address in the driver software by entering load b1setup at the system console Then reload the ISDN Controller Error message Installation error Interrupt xx cannot be used Possible cause The AV...

Страница 104: ...able in your system Then adjust the position of the jumper on the ISDN Controller to match the selected I O address and enter the new I O address in the b1setup program This program is started by entering load b1setup at the server console Error message Installation error Interrupt xx not available Possible cause The interrupt set for the AVM ISDN Controller B1 v3 0 during installation is not avai...

Страница 105: ... terminal equipment is performed on the terminal equipment itself The method of addressing terminal equipment under Germany s older national ISDN protocol 1TR6 using a terminal selector digit called the EAZ is still in use but no longer supported in Euro ISDN Many DOS Windows 3 x or Windows 95 applications based on CAPI version 1 1 support EAZ sub addressing but not MSNs Euro ISDN subscribers can ...

Страница 106: ...assign an MSN to the EAZ configured in Step 1 Use the following syntax msn sx yyyyyyy where x is the EAZ and yyyyyyy is the desired MSN Example To assign the subscriber number 01234567 to EAZ 5 type at the DOS prompt msn s5 1234567 When this is done you may begin working with the applica tion The assignment of a given EAZ to an MSN can be canceled ei ther by using MSN EXE or by removing the CAPI d...

Страница 107: ...ne arguments are also available l Specifies a certain controller if there are several in stalled in the PC For example to assign the MSN 01234567 to the EAZ 4 for controller number 1 enter msn c1 s4 01234567 msn c No l Suppresses all screen output msn w When the controller is unloaded all MSN mapping is lost If you want to set the same MSN mapping each time you start your computer or load the cont...

Страница 108: ...98 40 Windows Me 32 Windows NT 25 combining controllers 11 connecting cable 16 controller configuration MS DOS 58 Novell NetWare with CAPI for the CAPI Manager 67 Novell NetWare with Stand Alone CAPI 65 OS 2 73 Windows 2000 19 Windows 3 x 51 Windows 95 44 Windows 98 37 Windows Me 29 Windows NT 25 controller configuration with Stand Alone CAPI 65 controller hardware installation Windows 95 44 Windo...

Страница 109: ...dows 98 40 Windows Me 33 Windows NT 25 installing additional controllers with Stand Alone CAPI Novell NetWare 66 installing the driver software MS DOS 56 Novell NetWare 63 OS 2 70 Windows 2000 17 Windows 3 x 49 Windows 95 44 Windows 98 37 Windows NT 22 international protocols 10 interrupt IRQ 14 ISDN 8 ISDN Driver Model 81 J jumper positions 15 L latest driver software 89 M MS DOS changing the set...

Страница 110: ... 9 starting operation MS DOS 59 Novell NetWare with Stand Alone CAPI 66 Novell Netware with Stand Alone CAPI 66 OS 2 72 Windows 3 x 52 Windows 95 45 Windows 98 39 Windows Me 31 Windows NT 24 support by E mail 89 support by fax 90 T technical specifications of the AVM ISDN Controller B1 v3 0 87 telecommunications services 8 transmission quality 8 transmission speed 8 troubleshooting 92 U updates 88...

Страница 111: ...iver software 37 physically installing the controller 37 removing the controller 41 starting operation 39 Windows Me changing the settings 32 configuring the controller 29 error messages 96 installing a new hardware device 27 installing additional controllers 33 installing the driver software 30 physically installing the controller 29 removing the controller 33 starting operation 31 Windows NT cha...

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