
AVM Support
ISDN-Controller B1 v3.0 – 15 Technical Assistance from AVM Support
89
The AVM Internet Site
AVM publishes detailed information and free software up-
dates in the Internet. Direct your browser to
www.avm.de
and:
l
Click “Products” for detailed information on all current
AVM products, as well as announcements of new pro-
ducts and product versions.
l
Click “Service” to consult the FAQs: the answers to Fre-
quently Asked Questions about AVM products. Here
you will find solutions for specific situations.
l
Under “Service” you will also find the latest driver soft-
ware to download for the AVM ISDN-Controller B1 v3.0.
The AVM Data Call Center (ADC) is a direct ISDN file transfer
server that also provides all the programs and drivers found
on AVM's Internet site. Dial the AVM Data Call Center using
FRITZ!data (IDtrans protocol) or the Connect2 or Connect32
program at:
+49 (0)30 / 39 98 43 00
.
15.2 AVM Support
Please take advantage of the information sources listed
above before contacting AVM Support!
If the tips and information sources listed above have not as-
sisted you in solving your problem, please contact AVM Sup-
port for further information.
AVM Support can be reached by E-mail or by fax.
Support by E-mail
You may send support requests to AVM by e-mail. Please do
so using our e-mail request form, which you can find at
http://www.avm.de/support/english
Fill out the form and click “Send” to send it to AVM Support.
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