IP LDK-20 Programming Manual ADMIN Programming
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4.6.2.2.14 Supervisor Timer
Description
If there is no idle member at hunt group, the incoming call will be queued.
If the total queued call count is more than the supervisor call count value, and ACD queued call
ADMIN program value is set to ON, and the queued time is longer than this timer, then the counts of
queued calls will be displayed onto supervisor's LCD.
The supervisor call count can be programmed at ADMIN program 191 – FLEX 15.
The ACD queued call can be programmed at ADMIN program 191 – FLEX 16.
Value : 000~999
PROCEDURE
+ 191 + Hunt Group NUMBER + + Value(sec) +
4.6.2.2.15 Supervisor Call Count
Description
If the number of queued calls is more than this call count, the supervisor timer will be started.
The supervisor timer can be programmed at ADMIN program 191 – FLEX 14.
Value : 00~99
PROCEDURE
+ 191 + Hunt Group NUMBER + + Value +
4.6.2.2.16 ACD Queued Call
Description
If this value is set to ON, the count of queued call can be displayed on supervisor station LCD.
Value : ON=1 / OFF=0
PROCEDURE
+ 191 + Hunt Group NUMBER + + 1(On) +
Summary of Contents for IP LDK-20
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