IP LDK-20 Programming Manual System Feature
25
2.2.3 CO Line Queuing
Description
When station user receives a busy tone during an attempt to access a CO Line, the user may request
a call back(queue). The station will receive a call back when the busy CO Line becomes available.
Operation
To activate queuing while receiving busy tone.
1. Press and release hook-switch if the station is SLT.
2. Dial
5 5 6
(see Ref.1) or press
[CALL BK]
button.
3. Confirmation tone is heard and then replace the handset.
4. When the CO Line becomes idle, callback ring is received at the station. On Lifting handset, CO
dial tone is heard to make a call.
Condition
1. A CO Line may have any number of queues at one time.
2. When the queued CO Line becomes idle or a CO Line becomes available in the group, the oldest
queued station will receive signal.
3. A station can make only one CO Line queuing request at one time. If the station tries to make
another CO Line queuing, the previous one is canceled and the later one is available.
4. If the waiting station is busy and the queued CO Line is available, the available CO Line will be
directed to the next station which is idle.
5. If the waiting station is idle, the queued CO Line will give signal to the station for 15 seconds. If the
signal is not received at the station, the queue is canceled and the next station in the queue will
receive signal.
Reference
1. Message Wait Enable Code
: 3.6.7
Admin Programming
n
CO Line Queuing
4.1.3.5 (PGM 112 – FLEX 5)
Summary of Contents for IP LDK-20
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