Section 4: System operation
Trouble 12 – Not Networked Troubles:
[01]
Zone 001-248 Not Networked: Generated when a zone becomes out of sync with the wireless network or has not been synchronized with
the network after enrollment.
[02]
Keypad 01-16 Not Networked: Generated when a keypad becomes out of sync with the wireless network or has not been synchronized with
the network after enrollment.
[03]
Siren 01-16 Not Networked: Generated when a siren becomes out of sync with the wireless network or has not been synchronized with the
network after enrollment.
[04]
Repeater 01-08 Not Networked: Generated when a repeater becomes out of sync with the wireless network or has not been synchronized
with the network after enrollment.
[05]
User 01 - 1000 Not Networked: Generated when a wireless key becomes out of sync with the wireless network or has not been
synchronized with the network after enrollment.
Trouble 13 – AUX Troubles
[05]
HSM2300: 1 A power supply AUX output voltage is out of range.
[06]
HSM2204: A high current AUX output module output voltage is out of range.
[07]
System Area: AUX output voltage is out of range.
[10]
HSM3408: The 8 zone expander AUX output voltage is out of range.
[11]
HSM3204CX: The corbus repeater AUX output voltage is out of range.
[12]
HSM3350 AUX 1 Trouble: 3 A power supply AUX output voltage is out of range.
[13]
HSM3350 AUX 2 Trouble: 3 A power supply AUX output voltage is out of range.
Trouble 14 – Limit exceeded troubles
[01]
Interactive zone: The number of zones configured in the panel is not supported by Alarm.com firmware (e.g:>220)
[02]
Interactive partition: The number of partitions configured is not supported by Alarm.com firmware (e.g:>8)
IMPORTANT!
Ensure you have the following information available before contacting Customer Support :
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Alarm controller type and version, (e.g., HS3032, 1.0):
Note:
Version number can be accessed by entering [*][Installer Code][900] on any keypad. This information is also located
on a sticker on the printed circuit board.
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List of modules connected to control panel, (e.g., HSM2108, HSM2HOSTx etc.).
[*][3] Alarm memory display
The Memory light flashes if an alarm, tamper or fault event occurred during the last armed period or while the panel was dis-
armed (24 hour zones). Press [*][3] to view zones in alarm memory. To clear the memory, arm and disarm the system. When
viewing alarms in memory, LCD keypads indicate the last zone that has gone into alarm first, followed by other alarms in
numerical order.
This feature can be programmed to require an access code. See "[023] System Option 11" on page 110, option 6 for details.
A programmable function key may be configured to display alarms in memory. See "Keypad function keys" on page 55 for
details.
[*][4] Door chime enable/disable
When this feature is enabled, the keypad emits a tone whenever a zone programmed as a Chime type is opened or closed.
Pressing [*][4] toggles between enabled and disabled. The door chime attribute for each zone is programmed in section
[002], subsections [001]-[248] option 4.
A function key can also be programmed to enable/disable this feature. See "Keypad function keys" on page 55 for details.
This feature may require an access code. See "[023] System Option 11" on page 110option 7 for details.
The following door chime sounds may be selected:
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6 beeps
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"Bing-Bong"
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"Ding-Dong"
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