Section 7: Troubleshooting
Trouble [2] Module Battery Trouble
Press [02] to determine specific trouble
[05] 4 High Current output 1-4 No Battery (HSM2204)
Enter 05 to view which HSM2204 does not have a battery
connected.
Verify battery is connected.
Ensure battery leads are connected with the right polarity.
Connect battery, remove AC power.
Verify measured voltage across Aux terminals is 12.5VDC min
[07] Power Supply 1-4 Low Battery (HSM2300)
Enter 07 to view which HSM2300 has a battery voltage less
than 11.5V.
Verify voltage measured across DC input terminals is 16-18 VAC. Replace
HSM65W power supply adapter if required.
Connect battery, remove AC power.
Verify measured voltage across Aux terminals is 12.5VDC min.
Replace battery if it is no longer able to hold a charge due to age.
[08] Power Supply 1-4 No Battery (HSM2300)
Enter 08 to view which HSM2300 does not have a battery
connected.
Verify battery is connected.
Ensure battery leads are connected with the right polarity.
Connect battery, remove AC power.
Verify measured voltage across Aux terminals is 12.5VDC min
[10] HSM3204CX low battery
Enter 10 to view which HSM3204X has a battery voltage
less than 11.5V
Verify voltage measured across DC input terminals is 16-18 VAC. Replace
HSM65W power supply adapter if required.
Connect battery, remove AC power.
Verify measured voltage across Aux terminals is 12.5VDC min.
Replace battery if it is no longer able to hold a charge due to age.
[11] HSM3204CX no battery
Enter 11 to view which HSM3204CX does not have a
battery connected.
Verify voltage measured across DC input terminals is 16-18 VAC. Replace
HSM65W power supply adapter if required.
Connect battery, remove AC power.
Verify measured voltage across Aux terminals is 12.5VDC min.
Replace battery if it is no longer able to hold a charge due to age.
[13] HSM3350 low battery 1
Enter 13 to view which HSM3350 has a battery voltage less
than 11.5V.
Verify voltage measured across DC input terminals is 16-18 VAC. Replace
HSM65W power supply adapter if required.
Connect battery, remove AC power.
Verify measured voltage across Aux terminals is 12.5VDC min.
Replace battery if it is no longer able to hold a charge due to age.
[14] HSM3350 low battery 2
Enter 14 to view which HSM3350 has a battery voltage less
than 11.5V.
Verify voltage measured across DC input terminals is 16-18 VAC. Replace
HSM65W power supply adapter if required.
Connect battery, remove AC power.
Verify measured voltage across Aux terminals is 12.5VDC min.
Replace battery if it is no longer able to hold a charge due to age.
[15 ] HSM3350 no battery 1
Enter 15 to view which HSM3350 does not have a battery
connected.
Verify battery is connected.
Ensure battery leads are connected with the right polarity.
Connect battery, remove AC power.
Verify measured voltage across Aux terminals is 12.5VDC min
[16] HSM3350 no battery 2
Enter 16 to view which HSM3350 does not have a battery
connected
Verify battery is connected.
Ensure battery leads are connected with the right polarity.
Connect battery, remove AC power.
Verify measured voltage across Aux terminals is 12.5VDC min
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