IBM TotalStorage SAN140M, Installation And Service Manual

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SAN140M Installation and Service Manual 114
MAP 0300: Loss of server communication
This MAP describes fault isolation for the product to browser PC
Internet connection (EFCM Basic Edition interface) or the product to
management server LAN connection. The failure indicator is:
• A Page cannot be found, Unable to locate the server, HTTP 404 -
file not found
, or similar message (browser PC).
• The icon representing unknown status displays in the status area
(SAN management application).
NOTE: Upon restart, it may take up to five minutes for the management
interface logical connection to activate. This delay is normal.
1
The following product management interface failed:
• EFCM Basic Edition (browser PC). Go to step 2 .
• SAN management or Element Manager application
(management server). Go to step 5 .
2
A Page cannot be found, Unable to locate the server, HTTP 404 - file
not found
, or similar message appears at the browser PC, indicating
the PC cannot communicate with the product because:
• The product-to-PC Internet link could not be established.
• AC power distribution for the product failed or AC power was
disconnected.
• The director CTP card failed.
Continue.
3
Ensure the product is connected to facility power. Inspect the product
for indications of being powered on, such as:
• A lit PWR LED (green) or ERR LED (amber).
• Lit LEDs adjacent to Fibre Channel ports.
• Audio emanations and airflow from fans.
Is the product powered on?