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Chapter 5: Removal and replacement procedures (RRPs)
12. At the management server or at a web browser connected to the
EFCM Basic Edition interface, inspect the Event Log. Ensure the
following event codes appear in the log:
— 410 - CTP card reset.
— 416 - Backup CTP installed.
— 422 - CTP firmware synchronization complete (only if the
firmware versions on the two CTP cards are different).
If the event codes do not appear in the log, go to
Chapter 3,
Maintenance analysis procedures (MAPS)
to isolate the problem.
13. Perform one of the following to verify CTP card operation:
— If at the management server, open the Hardware View and
observe the CTP card graphic to ensure no alert symbols
appear that indicate a failure (yellow triangle or red diamond).
If a problem is indicated, go to
Chapter 3, Maintenance analysis
procedures (MAPS)
to isolate the problem.
— If at a web browser connected to the EFCM Basic Edition
interface, open the Switch tab at the View panel and ensure no
amber LEDs illuminate that indicate a CTP card failure. If a
problem is indicated, go to
Chapter 3, Maintenance analysis
procedures (MAPS)
to isolate the problem.
14. Perform the data collection procedure (
Collecting maintenance data
on page 186).
15. If the customer requests the replacement CTP card be set as the
active card, perform a FRU switchover. At the Hardware View,
right-click the graphic representing the replacement card to open
a menu, then select Switchover.
16. Perform one of the following to clear the system error (ERR) LED:
— If at the management server, open the Hardware View and:
a. Right-click the front panel bezel graphic (away from a
FRU) to open a menu.
b. Click the Clear System Error Light menu selection.
— If at a web browser connected to the EFCM Basic Edition
interface:
a. Click the Switch tab at the Operations panel. The Operations
panel opens with the Switch page displayed.
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