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Chapter 4: Repair information
2. Remove the backup CD from the management server compact
disk-rewritable (CD-RW) drive and insert a blank rewritable CD.
3. At the Save Data Collection dialog box, select the compact disc
drive (D:\) from the Look in drop-down menu, type a descriptive
name for the collected maintenance data in the File name field,
then click Save.
4. The Data Collection dialog box displays with a progress bar that
shows percent completion of the data collection process. When
the process reaches 100%, the Cancel button changes to a Close
Button.
5. Click Close to close the dialog box.
6. Remove the CD with the newly-collected maintenance data from
the management server CD-RW drive. Return the CD with the
failed FRU to support personnel for failure analysis.
7. To ensure the backup application operates normally, replace the
original backup CD in the management server CD-RW drive.
Collecting maintenance data (EFCM Basic Edition)
To collect maintenance data from the EFCM Basic Edition application:
1. At the EFCM Basic Edition interface, select System Files from the
Maintenance menu at any view. The System Files View displays
(
Figure 60
).
Figure 60
System files view
2. Right-click the Data Collection link to open a list of menu options.
Select the Save Target As menu option. The Save As dialog box
displays.
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