HP Surestore Disk Array 12h - And FC60, Advanced User'S Manual, Page: 428 / 466

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Warranty and License Information
Warranty and License Information
Hewlett-Packard Hardware Limited Warranty
HP warrants to you, the end-user Customer, that HP SureStore E Disk Array FC60
hardware components and supplies will be free from defects in material and workmanship
under normal use after the date of purchase for three years. If HP or Authorized Reseller
receives notice of such defects during the warranty period, HP or Authorized Reseller will,
at its option, either repair or replace products that prove to be defective. Replacement
parts may be new or equivalent in performance to new.
Should HP or Authorized Reseller be unable to repair or replace the hardware or accessory
within a reasonable amount of time, Customer's alternate remedy will be a refund of the
purchase price upon return of the HP SureStore E Disk Array FC60.
Replacement Parts
Warranty HP replacement parts assume the remaining warranty of the parts
they replace. Warranty life of a part is not extended by means of
replacement.
Items Not Covered
Your HP SureStore E Disk Array FC60 warranty does not cover the
following:
– Products purchased from anyone other than HP or an
authorized HP reseller
– Non-HP products installed by unauthorized entities
– Consumables, such as batteries
– Customer-installed third-party software
– Routine cleaning, or normal cosmetic and mechanical wear
– Damage caused by misuse, abuse, or neglect
– Damage caused by parts that were not manufactured or sold by
HP
– Damage caused when warranted parts were repaired or
replaced by an organization other than HP or by a service
provider not authorized by HP