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Support Tools Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
STM User Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
STM Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Using the STM Information Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Interpreting the Information Tool Information Log . . . . . . . . . . . . . . . . . . . . . . 354
Interpreting the Information Tool Activity Log . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Using the STM Expert Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
6 Troubleshooting
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
About Field Replaceable Units (FRUs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
HP-UX Troubleshooting Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Windows NT and Windows 2000 Troubleshooting Tools . . . . . . . . . . . . . . . . . 362
EMS Hardware Event Monitoring (HP-UX Only) . . . . . . . . . . . . . . . . . . . . . . . . 362
Disk Array Installation/Troubleshooting Checklist . . . . . . . . . . . . . . . . . . . . . . . . . 365
Power-Up Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Controller Enclosure Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Controller Enclosure LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
Master Troubleshooting Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
SureStore E Disk System SC10 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Disk Enclosure LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Losing LUN 0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Interpreting Component Status Values (HP-UX Only) . . . . . . . . . . . . . . . . . . . . 379
Isolating Causes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
7 Removal and Replacement
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
Disk Enclosure Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
Disk Module or Filler Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
Summary of Contents for Surestore Disk Array 12h - And FC60
Page 16: ...16 ...
Page 36: ...36 Array Controller Enclosure Components Figure 9 Controller Enclosure Front View ...
Page 41: ...Array Controller Enclosure Components 41 Product Description Figure 13 Controller Fan Module ...
Page 44: ...44 Array Controller Enclosure Components Figure 15 Power Supply Fan Module ...
Page 68: ...68 Capacity Management Features ...
Page 117: ...Topologies for HP UX 117 Topology and Array Planning Figure 39 High Availability Topology ...
Page 122: ...122 Topologies for HP UX Figure 40 High Availability Distance and Capacity Topology ...
Page 126: ...126 Topologies for HP UX Figure 41 Campus Topology ...
Page 130: ...130 Topologies for HP UX Figure 43 Four Hosts Connected to Cascaded Switches ...
Page 142: ...142 Topologies for Windows NT and Windows 2000 ...
Page 158: ...158 Installing the Disk Array FC60 Figure 54 Enclosure EIA Positions for System E Racks ...
Page 161: ...Installing the Disk Enclosures 161 Installation Figure 56 Disk Enclosure Contents ...
Page 172: ...172 Installing the Controller Figure 62 Controller Enclosure Package Contents ...
Page 174: ...174 Installing the Controller Figure 63 Mounting the Controller Enclosure ...
Page 234: ...234 Adding Disk Enclosures to Increase Capacity ...
Page 274: ...274 Managing the Disk Array Using SAM Unassigned disks selected as hot spares ...
Page 345: ...HP UX Diagnostic Tools 345 5 HP UX DIAGNOSTIC TOOLS Overview 346 Support Tools Manager 347 ...
Page 350: ...350 Support Tools Manager Figure 90 mstm Interface Main Window ...
Page 358: ...358 Support Tools Manager ...
Page 440: ...440 FCC Statements USA Only ...
Page 466: ...466 Index ...