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Solving Common Installation Problems
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Solving Common Installation Problems
Problem. When performing an ioscan, the host sees the disk array controllers but none of
the disks or LUNs in the disk array.
Solution. This is typically caused by powering on the disk array controller enclosure
before powering on the disk enclosure(s). Turn off power to all disk array components,
power on the disk enclosures and wait for the disks to spin up, then power on the
controller enclosure.
Problem. When installing a factory-assembled disk array, Array Manager 60 does not see
the array. The amdsp -R command does not detect the array, although an ioscan displays
the disk array LUNs.
Solution. This can result if any of the disk array enclosures are not powered on, or they
have been disconnected or removed from the cabinet. Factory-assembled disk arrays have
an entire LUN structure created on them. If any of the disk enclosures are missing when
the disk array is powered on, the LUNs will appear but they will all have a size of zero
bytes. Make sure all disk enclosures are present and powered on before the controller
enclosure is powered on.
Problem. The ioscan results shows extra LUNs on the disk array. There are several LUN 0
entries for the disk array that I did not bind.
Solution. The volume set addressing used by the disk array creates virtual SCSI busses to
support addressing up to 32 LUNs. These LUNs do not really exist on the disk array, but are
displayed in the ioscan output.
For more information, see
"Volume Set Addressing" on page 209
.
Problem. The Array Manager 60 commands are not working. When I attempt to execute a
command I get a message indicating that AM60Srvr is not running.
Solution. If the AM60Srvr daemon has stopped, no Array Manager 60 commands can
execute. AM60Srvr can be restarted using the following command:
/opt/hparray/bin/AM60Srvr
Summary of Contents for Surestore Disk Array 12h - And FC60
Page 16: ...16 ...
Page 36: ...36 Array Controller Enclosure Components Figure 9 Controller Enclosure Front View ...
Page 41: ...Array Controller Enclosure Components 41 Product Description Figure 13 Controller Fan Module ...
Page 44: ...44 Array Controller Enclosure Components Figure 15 Power Supply Fan Module ...
Page 68: ...68 Capacity Management Features ...
Page 117: ...Topologies for HP UX 117 Topology and Array Planning Figure 39 High Availability Topology ...
Page 122: ...122 Topologies for HP UX Figure 40 High Availability Distance and Capacity Topology ...
Page 126: ...126 Topologies for HP UX Figure 41 Campus Topology ...
Page 130: ...130 Topologies for HP UX Figure 43 Four Hosts Connected to Cascaded Switches ...
Page 142: ...142 Topologies for Windows NT and Windows 2000 ...
Page 158: ...158 Installing the Disk Array FC60 Figure 54 Enclosure EIA Positions for System E Racks ...
Page 161: ...Installing the Disk Enclosures 161 Installation Figure 56 Disk Enclosure Contents ...
Page 172: ...172 Installing the Controller Figure 62 Controller Enclosure Package Contents ...
Page 174: ...174 Installing the Controller Figure 63 Mounting the Controller Enclosure ...
Page 234: ...234 Adding Disk Enclosures to Increase Capacity ...
Page 274: ...274 Managing the Disk Array Using SAM Unassigned disks selected as hot spares ...
Page 345: ...HP UX Diagnostic Tools 345 5 HP UX DIAGNOSTIC TOOLS Overview 346 Support Tools Manager 347 ...
Page 350: ...350 Support Tools Manager Figure 90 mstm Interface Main Window ...
Page 358: ...358 Support Tools Manager ...
Page 440: ...440 FCC Statements USA Only ...
Page 466: ...466 Index ...