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Controller Enclosure Troubleshooting
371
T
roubl
esh
ooting
Controller enclosure
and Fan Fault LED
(front cover) are on
Controller enclosure fan
failure caused one or both
controller(s) to overheat
1. Stop all activity to the controller module
and turn off the power.
2. Replace the failed controller enclosure
fan module.
3. Allow the controller to cool down, then
turn on the power.
4. Check both controllers for fault LEDs. If a
Controller Fault LED is on, replace the
failed controller.
Midplane
Power LEDs (front and
power supply FRUs)
are ON but all other
Power LEDs are off
Other FRUs are missing or
not installed correctly.
Check all FRUs in the controller enclosure
and make sure they are installed securely. If
this does not solve the problem, go to cause
B.
Defective DC power
harness or power interface
board.
Replace the DC power harnesses and the
power supply assembly. If this does not
solve the problem, go to cause C.
Failed controller enclosure
midplane.
Replace the controller enclosure midplane.
Table 49
Master Troubleshooting Controller
(cont’d)
Symptom
Possible Cause
Procedure
Summary of Contents for Surestore Disk Array 12h - And FC60
Page 16: ...16 ...
Page 36: ...36 Array Controller Enclosure Components Figure 9 Controller Enclosure Front View ...
Page 41: ...Array Controller Enclosure Components 41 Product Description Figure 13 Controller Fan Module ...
Page 44: ...44 Array Controller Enclosure Components Figure 15 Power Supply Fan Module ...
Page 68: ...68 Capacity Management Features ...
Page 117: ...Topologies for HP UX 117 Topology and Array Planning Figure 39 High Availability Topology ...
Page 122: ...122 Topologies for HP UX Figure 40 High Availability Distance and Capacity Topology ...
Page 126: ...126 Topologies for HP UX Figure 41 Campus Topology ...
Page 130: ...130 Topologies for HP UX Figure 43 Four Hosts Connected to Cascaded Switches ...
Page 142: ...142 Topologies for Windows NT and Windows 2000 ...
Page 158: ...158 Installing the Disk Array FC60 Figure 54 Enclosure EIA Positions for System E Racks ...
Page 161: ...Installing the Disk Enclosures 161 Installation Figure 56 Disk Enclosure Contents ...
Page 172: ...172 Installing the Controller Figure 62 Controller Enclosure Package Contents ...
Page 174: ...174 Installing the Controller Figure 63 Mounting the Controller Enclosure ...
Page 234: ...234 Adding Disk Enclosures to Increase Capacity ...
Page 274: ...274 Managing the Disk Array Using SAM Unassigned disks selected as hot spares ...
Page 345: ...HP UX Diagnostic Tools 345 5 HP UX DIAGNOSTIC TOOLS Overview 346 Support Tools Manager 347 ...
Page 350: ...350 Support Tools Manager Figure 90 mstm Interface Main Window ...
Page 358: ...358 Support Tools Manager ...
Page 440: ...440 FCC Statements USA Only ...
Page 466: ...466 Index ...