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Controller Enclosure Troubleshooting
373
T
roubl
esh
ooting
Controller Fan Module
Fan Fault LED is on
One or both of the fans in
the controller fan module
has failed.
Replace the controller fan module.
The power supply fan
module is unplugged or
has failed.
1. Make sure the power supply fan module
is plugged in correctly. Reseat the module
if necessary.
2. Check the LEDs on the power supply fan
module. If the Power LED is off or the Fan
Fault LED is on, replace the power supply
fan module.
If the Power LED is on and the Fan Fault
LED is off, the problem may be caused by
the controller fan module.
The temperature sensor in
the controller fan module
has detected an over
temperature condition.
Even if the fans in the controller module are
operating, an obstructed air flow path or a
high ambient temperature can cause the
temperature within the enclosure to rise.
Determine what is causing the temperature
problem and correct it.
No LEDs ON
Controller fan module is
unplugged or has failed.
1. Make sure the controller fan module is
plugged in correctly. Reseat the module if
necessary.
2. If the Power LED remains off, replace the
controller power module.
Battery
Fault-A or Fault-B LED
(BBU) is on
Left or right battery bank
has failed.
Replace the BBU.
Full Charge-A or Full
Charge-B LED (BBU) is
off
Left or right battery bank is
not yet fully charged.
Turn ON the power and allow controller
module to run 7 hours to recharge the
batteries.
If after 7 hours, the battery low error
persists, replace the BBU.
Table 49
Master Troubleshooting Controller
(cont’d)
Symptom
Possible Cause
Procedure
Summary of Contents for Surestore Disk Array 12h - And FC60
Page 16: ...16 ...
Page 36: ...36 Array Controller Enclosure Components Figure 9 Controller Enclosure Front View ...
Page 41: ...Array Controller Enclosure Components 41 Product Description Figure 13 Controller Fan Module ...
Page 44: ...44 Array Controller Enclosure Components Figure 15 Power Supply Fan Module ...
Page 68: ...68 Capacity Management Features ...
Page 117: ...Topologies for HP UX 117 Topology and Array Planning Figure 39 High Availability Topology ...
Page 122: ...122 Topologies for HP UX Figure 40 High Availability Distance and Capacity Topology ...
Page 126: ...126 Topologies for HP UX Figure 41 Campus Topology ...
Page 130: ...130 Topologies for HP UX Figure 43 Four Hosts Connected to Cascaded Switches ...
Page 142: ...142 Topologies for Windows NT and Windows 2000 ...
Page 158: ...158 Installing the Disk Array FC60 Figure 54 Enclosure EIA Positions for System E Racks ...
Page 161: ...Installing the Disk Enclosures 161 Installation Figure 56 Disk Enclosure Contents ...
Page 172: ...172 Installing the Controller Figure 62 Controller Enclosure Package Contents ...
Page 174: ...174 Installing the Controller Figure 63 Mounting the Controller Enclosure ...
Page 234: ...234 Adding Disk Enclosures to Increase Capacity ...
Page 274: ...274 Managing the Disk Array Using SAM Unassigned disks selected as hot spares ...
Page 345: ...HP UX Diagnostic Tools 345 5 HP UX DIAGNOSTIC TOOLS Overview 346 Support Tools Manager 347 ...
Page 350: ...350 Support Tools Manager Figure 90 mstm Interface Main Window ...
Page 358: ...358 Support Tools Manager ...
Page 440: ...440 FCC Statements USA Only ...
Page 466: ...466 Index ...