24
Description
ToolboxST application cannot retrieve diagnostics information from I/O pack [ ]
Possible Cause
•
Cannot get the requested information from I/O pack or module.
•
Communication program failure
•
I/O pack or module unable to retrieve the IP address
•
Terminal board barcode is typed incorrectly in the ToolboxST configuration
•
Wrong terminal board is configured in the ToolboxST application
•
I/O pack or module is plugged into the wrong Jack on the terminal board, or the wrong jack number in the ToolboxST
configuration
•
I/O pack or module is configured in the ToolboxST application, but the configuration is not downloaded to the controller
•
I/O pack or module is in program mode
•
I/O pack or module not able to load firmware
•
Power failure to the I/O pack or module
Solution
•
Verify that the I/O pack or module configuration (such as Type, HW Form, Bar Code, position) matches the actual
hardware.
•
Perform a build and download the configuration to the controller, wait for communication status to change, then scan and
download to the I/O pack or module.
•
Manually restart the I/O pack or module.
•
Check the network cables for proper connection.
•
Verify that the switch is functioning correctly.
Note
This alarm is not reported to the WorkstationST Alarm Viewer. This alarm is generated by the ToolboxST application,
not by the I/O pack or module.
25
Note
This alarm is obsolete.
Description
Control/Status communication Error: [ ]
Possible Cause
•
Cannot get diagnostic information from I/O pack or module
•
I/O pack or module is not able to load firmware
Solution
•
Check the I/O pack or module configuration.
•
Rebuild the application and download the firmware and the application to the I/O pack or module.
•
Check the network cables for proper connection.
•
Verify that the switch is functioning correctly.
Common I/O Module Functionality
GEH-6855_Vol_II System Guide 449
Public Information