274
6 Troubleshooting
116-748
There is no drawing data in the HP-GL, HP-GL/2 print data.
Check the print data.
116-749
The job was canceled because the specified font does not exist on the printer.
Install the font or use the print driver to specify font conversion.
116-750
Banner sheet tray malfunction
Restore the tray to normal condition or change the Banner sheet tray.
116-752
The descriptions of the PDF or XPS printing job ticket have a problem.
Execute the operation again. If the error still is not resolved, contact our Customer Support Center.
Note
• XPS stands for XML Paper Specification.
116-771
116-772
116-773
116-774
116-775
116-776
116-777
116-778
The data was automatically modified because it included an invalid parameter.
Execute the operation again if the print job results have some problem.
116-780
There is a problem with the document attached to an e-mail received by the printer.
Check the attached document.
Refer to
• "3.12 Printing Using E-mail - Mail Print -" (P. 92)
124-701
The output destination was changed because of the malfunction of the specified output tray (left top
tray).
Contact our Customer Support Center. You can use any output trays other than the defective output
tray.
124-702
The output destination was changed because of the malfunction of the specified output tray (right
middle tray).
Contact our Customer Support Center. You can use any output trays other than the defective output
tray.
124-705
The punch setting was cancelled.
Confirm the punch position, and then execute the operation again.
124-706
The folding setting was cancelled.
Confirm the folding setting, and then execute the operation again.
124-708
The output destination was changed to the center tray or extra center tray.
The probable causes are as follows:
1) Paper of a different size from the specified is loaded for 2 sided copying.
2) The Punching feature of the Finisher has malfunctioned.
Perform the following procedure depending on the cause.
For 1), check whether the specified size paper is loaded in the tray.
For 2), confirm whether the error code 012-231, 012-232, 012-233, or 012-234 is displayed on the
display, and contact our Customer Support Center.
124-709
The document exceeded the maximum number of pages that can be stapled.
Reduce the number of pages, or cancel the stapling setting, and then try printing again.
Error Code
Cause/Remedy
