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6 Troubleshooting
Remove obstruction
between Booklet
Maker and Right
Middle Tray
Some obstruction exists between the Booklet Maker and the right middle tray.
Remove the obstruction.
Remove obstruction
from below the
Right Middle Tray
Some obstruction exists below the right middle tray.
Remove the obstruction, and remove the paper from the right middle tray once to clear
the error.
Replace Drum
Cartridge X
(X: R1, R2, R3 or R4)
The life of Drum Cartridge X ends.
Replace the indicated Drum Cartridge with the new one.
Note
• Pressing the <Information> button will display detailed information on the control
panel.
Refer to
• " Replacing Drum Cartridges" (P. 285)
Replace Drum
Cartridge X
(X: R1, R2, R3 or R4)
The installed Drum Cartridge X is not supported by this machine or an error occurred with
the Drum Cartridge X.
Replace the indicated drum cartridge with the new one.
Refer to
• " Replacing Drum Cartridges" (P. 285)
Replace Toner X
Or, use Cancel Job
(X: Y, M, C or K)
The Toner Cartridge X is out of toner.
Replace the toner cartridge with the new one when printing in color.
Note
• Pressing the <Information> button will display detailed information on the control
panel.
Refer to
• " Replacing Toner Cartridges" (P. 282)
Replace Toner
Cartridge: X
(X: Y, M, C or K)
The Toner Cartridge X needs to be replaced.
Replace the indicated toner cartridge with the new one.
Note
• Pressing the <Information> button will display detailed information on the control
panel.
Refer to
• " Replacing Toner Cartridges" (P. 282)
Replace Toner
Cartridge: X
(X: Y, M, C or K)
The Toner Cartridge X is out of toner.
Replace the indicated toner cartridge with the new one.
Note
• Pressing the <Information> button will display detailed information on the control
panel.
Refer to
• " Replacing Toner Cartridges" (P. 282)
Replace Waste Toner
Container
The machine has been paused because the Waste Toner Container (waste toner bottle)
becomes full. Replace the waste toner bottle with the new one.
Refer to
• " Replacing the Waste Toner Bottle" (P. 289)
• " Types of Consumables" (P. 280)
Slide Tray 6 back
to the RIGHT
Tray 6 (HCF B1) is not connected to the machine properly.
Gently push the Tray 6 rightward to connect to the machine.
Message
Symptom/Cause/Remedy