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Chevrolet silverado 2012, Owner'S Manual

The Chevrolet Silverado 2012 Owner's Manual is a comprehensive guide designed to assist owners in understanding their truck's features and maintenance procedures. This essential manual provides detailed instructions and information, and it is available for free download at manualshive.com. Get yours today and empower yourself with the knowledge to maximize your Silverado's performance.

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Black plate (1,1)

Chevrolet Silverado Owner Manual - 2012

Keys, Doors, and Windows

2-1

Keys, Doors, and
Windows

Keys and Locks

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Keyless Entry (RKE)

System . . . . . . . . . . . . . . . . . . . . . . 2-2

Remote Keyless Entry (RKE)

System Operation . . . . . . . . . . . 2-3

Remote Vehicle Start . . . . . . . . . 2-5
Door Locks . . . . . . . . . . . . . . . . . . . 2-8
Power Door Locks . . . . . . . . . . . . 2-9
Delayed Locking . . . . . . . . . . . . . . 2-9
Automatic Door Locks . . . . . . . 2-10
Lockout Protection . . . . . . . . . . . 2-10
Safety Locks . . . . . . . . . . . . . . . . . 2-10

Doors

Rear Doors

(Extended Cab) . . . . . . . . . . . . 2-11

Tailgate . . . . . . . . . . . . . . . . . . . . . . 2-11

Vehicle Security

Vehicle Security . . . . . . . . . . . . . . 2-13
Anti-theft Alarm System . . . . . . 2-13
Immobilizer . . . . . . . . . . . . . . . . . . 2-14
Immobilizer Operation . . . . . . . 2-14

Exterior Mirrors

Convex Mirrors . . . . . . . . . . . . . . 2-16
Manual Mirrors . . . . . . . . . . . . . . . 2-16
Trailer-Tow Mirrors . . . . . . . . . . . 2-16
Power Mirrors . . . . . . . . . . . . . . . . 2-17
Folding Mirrors . . . . . . . . . . . . . . . 2-18
Heated Mirrors . . . . . . . . . . . . . . . 2-19
Park Tilt Mirrors . . . . . . . . . . . . . . 2-19

Interior Mirrors

Manual Rearview Mirror . . . . . . 2-19
Automatic Dimming Rearview

Mirror . . . . . . . . . . . . . . . . . . . . . . . 2-20

Windows

Windows . . . . . . . . . . . . . . . . . . . . . 2-20
Manual Windows . . . . . . . . . . . . 2-21
Power Windows . . . . . . . . . . . . . 2-21
Rear Windows . . . . . . . . . . . . . . . 2-22
Sun Visors . . . . . . . . . . . . . . . . . . . 2-23

Roof

Sunroof (Extended Cab) . . . . . 2-23
Sunroof (Crew Cab) . . . . . . . . . 2-24

Summary of Contents for silverado 2012

Page 1: ...Controls 5 2 Warning Lights Gauges and Indicators 5 12 Information Displays 5 33 Vehicle Messages 5 43 Vehicle Personalization 5 52 Universal Remote System 5 61 Lighting 6 1 Exterior Lighting 6 1 Interior Lighting 6 8 Lighting Features 6 10 Infotainment System 7 1 Introduction 7 1 Radio 7 9 Audio Players 7 16 Rear Seat Infotainment 7 40 Phone 7 52 Trademarks and License Agreements 7 60 Climate Con...

Page 2: ...rvice and Maintenance 11 1 General Information 11 1 Maintenance Schedule 11 3 Special Application Services 11 9 Additional Maintenance and Care 11 10 Recommended Fluids Lubricants and Parts 11 13 Maintenance Records 11 17 Technical Data 12 1 Vehicle Identification 12 1 Vehicle Data 12 2 Customer Information 13 1 Customer Information 13 2 Reporting Safety Defects 13 20 Vehicle Data Recording and Pr...

Page 3: ...ch of the features found on your vehicle For vehicles first sold in Canada substitute the name General Motors of Canada Limited for Chevrolet Motor Division wherever it appears in this manual If the vehicle has the Duramax diesel engine see the Duramax diesel supplement for additional and specific information on this engine If the vehicle is a hybrid see the hybrid supplement for more information ...

Page 4: ... injury or death WARNING These mean there is something that could hurt you or other people Notice This means there is something that could result in property or vehicle damage This would not be covered by the vehicle s warranty A circle with a slash through it is a safety symbol which means Do Not Do not do this or Do not let this happen Symbols The vehicle has components and labels that use symbo...

Page 5: ...ing Antilock Brake System ABS Audio Steering Wheel Controls or OnStar Brake System Warning Light Charging System I Cruise Control B Engine Coolant Temperature O Exterior Lamps Fog Lamps Fuel Gauge Fuses 3 Headlamp High Low Beam Changer j LATCH System Child Restraints Malfunction Indicator Lamp Oil Pressure g Outside Power Foldaway Mirrors O Power Remote Vehicle Start Safety Belt Reminders 7 Tire P...

Page 6: ...Black plate 6 1 Chevrolet Silverado Owner Manual 2012 vi Introduction 2 NOTES ...

Page 7: ...t 1 21 Throttle and Brake Pedal Adjustment 1 21 Interior Lighting 1 21 Exterior Lighting 1 22 Windshield Wiper Washer 1 23 Climate Controls 1 24 Transmission 1 26 Four Wheel Drive 1 27 Vehicle Features Radio s 1 29 Satellite Radio 1 30 Portable Audio Devices 1 31 Bluetooth 1 31 Steering Wheel Controls 1 31 Cruise Control 1 32 Navigation System 1 32 Driver Information Center DIC 1 33 Rear Vision Ca...

Page 8: ...Black plate 2 1 Chevrolet Silverado Owner Manual 2012 1 2 In Brief Instrument Panel Instrument Panel Base Uplevel Version ...

Page 9: ...13 F Shift Lever See Automatic Transmission on page 9 39 Tow Haul Selector Button If Equipped See Tow Haul Mode on page 9 44 Range Selection Mode Allison Transmission and Hydra Matic 6 Speed Button If Equipped See Manual Mode on page 9 43 G Infotainment on page 7 1 H Instrument Panel Storage on page 4 1 I Integrated Trailer Brake Controller If Equipped See Trailer Towing on page 9 90 J Exterior La...

Page 10: ...Trak System on page 9 65 If Equipped Ultrasonic Parking Assist on page 9 72 If Equipped Pedal Adjust Button If Equipped See Adjustable Throttle and Brake Pedal on page 9 27 Exhaust Brake If Equipped See Brakes in the Duramax diesel supplement V Power Outlets on page 5 10 W Climate Control Systems with Air Conditioning on page 8 1 or Climate Control Systems with Heater Only on page 8 4 If Equipped ...

Page 11: ...Black plate 5 1 Chevrolet Silverado Owner Manual 2012 In Brief 1 5 2 NOTES ...

Page 12: ...Black plate 6 1 Chevrolet Silverado Owner Manual 2012 1 6 In Brief Instrument Panel Premium Version ...

Page 13: ...on page 6 1 J Integrated Trailer Brake Controller If Equipped See Trailer Towing on page 9 90 K Dome Lamps on page 6 9 L Automatic Transfer Case Control If Equipped See Four Wheel Drive on page 10 33 M Data Link Connector DLC Out of View See Malfunction Indicator Lamp on page 5 25 N Hood Release See Hood on page 10 5 O Parking Brake on page 9 63 P Cruise Control on page 9 69 Q Steering Wheel Adjus...

Page 14: ...l If Equipped See Airbag On Off Switch on page 3 33 Initial Drive Information This section provides a brief overview about some of the important features that may or may not be on your specific vehicle For more detailed information refer to each of the features which can be found later in this owner manual Remote Keyless Entry RKE System The RKE transmitter is used to remotely lock and unlock the ...

Page 15: ... lamps flash When the vehicle starts the parking lamps will turn on and remain on as long as the engine is running The doors will be locked and the climate control system may come on The engine will continue to run for 10 minutes Repeat the steps for a 10 minute time extension Remote start can be extended only once Canceling a Remote Start To cancel a remote start Aim the RKE transmitter at the ve...

Page 16: ...im Shown Up Level Similar Base Trim For vehicles with power door locks Q Press to lock the doors K Press to unlock the doors See Door Locks on page 2 8 and Power Door Locks on page 2 9 for more information Windows Manual Windows Turn the hand crank on each door to manually raise or lower the manual windows ...

Page 17: ... See Retained Accessory Power RAP on page 9 32 Press the switch to lower the window Pull the switch up to raise it For more information see Windows on page 2 20 Power Windows on page 2 21 Power Sliding Rear Window If equipped the power sliding rear window works when the ignition has been turned to ACC ACCESSORY or ON RUN or when Retained Accessory Power RAP is active See Retained Accessory Power R...

Page 18: ...r Seats To adjust a power seat if equipped Move the seat forward or rearward by sliding the control forward or rearward If available raise or lower the front or rear part of the seat cushion by moving the front or rear of the control up or down If available raise or lower the entire seat by moving the entire control up or down See Power Seat Adjustment on page 3 5 Lumbar Adjustment Manual Lumbar I...

Page 19: ...y lumbar press and hold the front or rear of the control to increase or decrease lumbar support To raise or lower the height of the support press and hold the top or bottom of the control See Lumbar Adjustment on page 3 6 Reclining Seatbacks Manual Reclining Seatbacks To recline a manual seatback 1 Lift the lever 2 Move the seatback to the desired position and then release the lever to lock the se...

Page 20: ...e sure it is locked See Reclining Seatbacks on page 3 7 Power Reclining Seatbacks To adjust a power seatback if equipped Tilt the top of the control rearward to recline Tilt the top of the control forward to raise See Reclining Seatbacks on page 3 7 Memory Features On vehicles with the memory feature the controls on the driver door are used to program and recall memory settings for the driver seat...

Page 21: ... two beeps sound 3 Repeat for a second driver position using 2 To recall press and release 1 or 2 The vehicle must be in P Park A single beep will sound The seat outside mirrors and adjustable throttle and brake pedals if equipped will move to the position previously stored for the identified driver See Memory Seats on page 3 8 and Vehicle Personalization With DIC Buttons on page 5 52 Easy Exit Dr...

Page 22: ...est setting With each press of the button the seat will change to the next lower setting and then to the off setting The lights indicate three for the highest setting and one for the lowest See Heated and Ventilated Front Seats on page 3 10 Head Restraint Adjustment Do not drive until the head restraints for all occupants are installed and adjusted properly To achieve a comfortable seating positio...

Page 23: ... under certain conditions No other airbag is affected by the passenger sensing system If the vehicle has one of the indicators pictured in the following illustrations then the vehicle has a passenger sensing system for the right front passenger position unless there is an airbag off switch located in the glove box If there is an airbag off switch the vehicle does not have a passenger sensing syste...

Page 24: ...the arrows on the control pad to move the mirror up down right or left 3 Adjust each outside mirror so that a little of the vehicle and the area behind it can be seen 4 Press either A or B again to deselect the mirror See Power Mirrors on page 2 17 If the vehicle has power folding mirrors 1 Press C to fold the mirrors out to the driving position 2 Press D to fold the mirrors in to the folded posit...

Page 25: ...d the vehicle Manual Folding Mirrors If the vehicle has manual folding mirrors push the mirror toward the vehicle Push the mirror outward to return to its original position Manually fold the mirrors inward to prevent damage when going through an automatic car wash See Folding Mirrors on page 2 18 Trailer Tow Mirrors If the vehicle has towing mirrors they can be adjusted for a clearer view of the o...

Page 26: ...e Vehicle Personalization With DIC Buttons on page 5 52 for more information Interior Mirror Adjustment Hold the rearview mirror in the center and move it to view the area behind the vehicle Manual Rearview Mirror For vehicles with a manual rearview mirror push the tab forward for daytime use and pull it for nighttime use to avoid glare from the headlamps from behind See Manual Rearview Mirror on ...

Page 27: ...and brake pedals The control used to adjust the pedals is located on the instrument panel below the climate control system Press the bottom of the control to move the pedals closer to your body Press the top of the control to move the pedals away See Adjustable Throttle and Brake Pedal on page 9 27 Interior Lighting Dome Lamps The dome lamps are located in the overhead console They come on when an...

Page 28: ...t to the lamp to turn it on or off The vehicle may also have reading lamps in other locations The lamps cannot be adjusted For more information about interior lamps see Dome Lamps on page 6 9 Reading Lamps on page 6 9 Instrument Panel Illumination Control on page 6 8 Exterior Lighting The exterior lamps control is located on the instrument panel to the left of the steering wheel O Turns off the au...

Page 29: ...rior Lamp Controls on page 6 1 Daytime Running Lamps DRL on page 6 3 Fog Lamps on page 6 7 Windshield Wiper Washer The front wiper control is located on the turn and lane change lever The windshield wipers are controlled by turning the band with z on it 8 For a single wipe turn to 8 then release For several wipes hold the band on 8 longer 9 Turns the windshield wipers off 6 Turn the band up for mo...

Page 30: ...Brief Climate Controls These systems control the heating cooling and ventilation Climate Control System With Air Conditioning A Fan Control B Temperature Control C Air Delivery Mode Control D Air Conditioning E Outside Air F Air Recirculation G Rear Window Defogger ...

Page 31: ...anual 2012 In Brief 1 25 Climate Control System With Heater Only A Fan Control B Temperature Control C Air Delivery Mode Control See Climate Control Systems with Air Conditioning on page 8 1 or Climate Control Systems with Heater Only on page 8 4 ...

Page 32: ... K Air Conditioning L PASS Passenger See Dual Automatic Climate Control System on page 8 5 Transmission Range Selection Mode The Range Selection Mode switch if equipped is located on the shift lever To enable the Range Selection feature 1 Move the column shift lever to the M Manual position The current range will appear next to the M This is the highest attainable range with all lower gears access...

Page 33: ...can be used Grade Braking is not available when Range Selection Mode is active See Tow Haul Mode on page 9 44 Four Wheel Drive If the vehicle has Four Wheel Drive you can send the engine s driving power to all four wheels for extra traction Transfer Case Buttons The vehicle will have one of these three styles of transfer case controls Use these controls to shift into and out of the different Four ...

Page 34: ...ns AUTO Automatic Four Wheel Drive This setting is ideal for use when road surface traction conditions are variable 4 m Four Wheel High Use the Four Wheel Drive High position when extra traction is needed such as on snowy or icy roads or in most off road situations N Neutral Shift the transfer case to Neutral only when towing the vehicle See Recreational Vehicle Towing on page 10 101 or Trailer To...

Page 35: ...isplay the time Press to display additional text information related to the current FM RDS or XM station or CD MP3 or WMA song If information is available during XM CD MP3 or WMA playback the song title information displays on the top line of the display and artist information displays on the bottom line When information is not available NO INFO displays For more information about these and other ...

Page 36: ...then press O to turn the radio on 2 Press H to display HR MIN MM DD and YYYY hour minute month day and year 3 Press the softkey located under any one of the labels to be changed 4 To increase or decrease the time or date turn f clockwise or counter clockwise For detailed instructions on setting the clock for the vehicle s specific audio system see Clock on page 5 8 Satellite Radio XM is a satellit...

Page 37: ...cles with a Bluetooth system it allows users with a Bluetooth enabled cell phone to make and receive hands free calls using the vehicle s audio system and controls The Bluetooth enabled cell phone must be paired with the Bluetooth system before it can be used in the vehicle Not all phones will support all functions For more information visit www gm com bluetooth For more information see Bluetooth ...

Page 38: ...s on when cruise control is on and turns off when cruise control is off RES Press briefly to make the vehicle resume to a previously set speed or press and hold to accelerate SET Press to set the speed and activate cruise control or make the vehicle decelerate Press to disengage cruise control without erasing the set speed from memory See Cruise Control on page 9 69 Navigation System If the vehicl...

Page 39: ... be shown in C or F depending on the units selected T Press to display the oil life units tire pressure readings for vehicles with the Tire Pressure Monitor System TPMS trailer brake gain and output information for vehicles with the Integrated Trailer Brake Control ITBC system engine hours compass zone setting and compass recalibration U Press to customize the feature settings on your vehicle See ...

Page 40: ...tance and system information Keep the sensors on the vehicle s rear bumper clean to ensure proper operation See Ultrasonic Parking Assist on page 9 72 Power Outlets Accessory power outlets can be used to plug in electrical equipment such as a cell phone MP3 player etc The vehicle may have two accessory power outlets located below the climate control system or may have one accessory power outlet an...

Page 41: ...d Cab On vehicles with a sunroof the sunroof only operates when the ignition is in the ACC ACCESSORY or ON RUN or the Retained Accessory Power RAP is active See Retained Accessory Power RAP on page 9 32 for more information Vent From the closed position press and hold the rear of the switch to vent the sunroof To close the sunroof press and hold the front of the switch Open From the vent position ...

Page 42: ...nition is in the ACC ACCESSORY or ON RUN or the Retained Accessory Power RAP is active See Retained Accessory Power RAP on page 9 32 for more information Vent From the closed position press the rear of the passenger side switch B to vent the sunroof Manual Open Manual Close To open the sunroof press and hold the rear of the driver side switch A until the sunroof reaches the desired position Press ...

Page 43: ...ormance and Maintenance StabiliTrak System If equipped the vehicle has a traction control system that limits wheel spin and the StabiliTrak system that assists with directional control of the vehicle in difficult driving conditions Both systems turn on automatically every time the vehicle is started To turn off traction control press and release g on the instrument panel The appropriate DIC messag...

Page 44: ...w and the tires need to be inflated to the proper pressure The TPMS does not replace normal monthly tire maintenance It is the driver s responsibility to maintain correct tire pressures See Tire Pressure Monitor System on page 10 67 Engine Oil Life System The engine oil life system calculates engine oil life based on vehicle use and on most vehicles displays a DIC message when it is necessary to c...

Page 45: ... 85 Ethanol on page 9 83 For all other vehicles use only the unleaded gasoline described under Recommended Fuel on page 9 80 Driving for Better Fuel Economy Driving habits can affect fuel mileage Here are some driving tips to get the best fuel economy possible Avoid fast starts and accelerate smoothly Brake gradually and avoid abrupt stops Avoid idling the engine for long periods of time When road...

Page 46: ... button and the current GPS location will be sent to an OnStar advisor who will assess your problem contact Roadside Assistance and relay your exact location to get the help you need Online Owner Center U S and Canada The Online Owner Center is a complimentary service that includes online service reminders vehicle maintenance tips online owner manual special privileges and more Sign up today at U ...

Page 47: ...0 Doors Rear Doors Extended Cab 2 11 Tailgate 2 11 Vehicle Security Vehicle Security 2 13 Anti theft Alarm System 2 13 Immobilizer 2 14 Immobilizer Operation 2 14 Exterior Mirrors Convex Mirrors 2 16 Manual Mirrors 2 16 Trailer Tow Mirrors 2 16 Power Mirrors 2 17 Folding Mirrors 2 18 Heated Mirrors 2 19 Park Tilt Mirrors 2 19 Interior Mirrors Manual Rearview Mirror 2 19 Automatic Dimming Rearview ...

Page 48: ...g that the dealer or qualified locksmith can use to make new keys Store this information in a safe place not in the vehicle See your dealer if a replacement key or additional key is needed Notice If the keys get locked in the vehicle it may have to be damaged to get them out Always carry a spare key If you are locked out of the vehicle call the Roadside Assistance Center See Roadside Assistance Pr...

Page 49: ...ot working correctly see your dealer or a qualified technician for service Remote Keyless Entry RKE System Operation The Remote Keyless Entry RKE transmitter functions work up to 60 m 195 ft away from the vehicle There are other conditions which can affect the performance of the transmitter See Remote Keyless Entry RKE System on page 2 2 With Remote Start without Remote Start Similar Remote Vehicl...

Page 50: ...See Approach Lighting under Vehicle Personalization With DIC Buttons on page 5 52 Pressing K on the RKE transmitter disarms the content theft deterrent system See Anti theft Alarm System on page 2 13 L Vehicle Locator Panic Alarm Press and release to locate the vehicle The turn signal lamps flash and the horn sounds three times Press and hold L for more than two seconds to activate the panic alarm...

Page 51: ...itter is separated 2 Remove the old battery Do not use a metal object 3 Insert the new battery positive side facing down Replace with a CR2032 or equivalent battery 4 Snap the transmitter back together Remote Vehicle Start If available this feature allows you to start the engine from outside of the vehicle It may also start up the vehicle s heating or air conditioning systems and rear window defog...

Page 52: ...has the remote start feature the RKE transmitter functions will have an increased range of operation However the range may be less while the vehicle is running There are other conditions which can affect the performance of the transmitter See Remote Keyless Entry RKE System on page 2 2 for additional information Remote Start This button will be on the RKE transmitter if the vehicle has remote star...

Page 53: ...15 minutes The additional 10 minutes are considered a second remote vehicle start Once two remote starts or a single remote start with one time extension has been done the vehicle must be started with the key After the key is removed from the ignition the vehicle can be remote started again The vehicle cannot be remote started if the key is in the ignition the hood is not closed or if there is an ...

Page 54: ...ontinued WARNING Continued Young children who get into unlocked vehicles may be unable to get out A child can be overcome by extreme heat and can suffer permanent injuries or even death from heat stroke Always lock the vehicle whenever leaving it Outsiders can easily enter through an unlocked door when you slow down or stop the vehicle Locking the doors can help prevent this from happening There a...

Page 55: ...he doors with the power lock switch and a door is open the doors will lock five seconds after the last door is closed You will hear three chimes to signal that the delayed locking feature is in use Pressing the power lock switch twice will override the delayed locking feature and immediately lock all the doors This feature will not operate if the key is in the ignition This feature can be programm...

Page 56: ...s will lock and then the driver door will unlock If the passenger side power door lock switch is pressed when the front passenger door is open and the key is in the ignition all of the doors will lock and then the front passenger door will unlock Safety Locks The vehicle has rear door security locks to prevent passengers from opening the rear doors from the inside Open the rear doors to access the...

Page 57: ...ocated on the inside of the rear access door to open Tailgate WARNING It is extremely dangerous to ride on the tailgate even when the vehicle is operated at low speeds People riding on the tailgate can easily lose their balance and fall in response to vehicle maneuvers Falling from a moving vehicle may result in serious injuries or death Do not allow people to ride on the tailgate Be sure everyone...

Page 58: ...cted before removing the tailgate See Rear Vision Camera RVC on page 9 74 for more information To remove the tailgate 1 Raise the tailgate slightly pull out and hold the cable retaining clip A Push the cable C up and off of the bolt B Repeat on the other side 2 With the tailgate about halfway open lift the right edge of the tailgate from the lower pivot On vehicles with the tailgate assist feature...

Page 59: ...ter a 10 second pre alarm will occur The horn will chirp and the lights will flash If the key is not placed in the ignition and turned to START or the door is not unlocked by pressing the unlock button on the RKE transmitter during the 10 second pre alarm the alarm will go off The vehicle s headlamps will flash and the horn will sound for about 30 seconds then will turn off to save the battery pow...

Page 60: ...t deterrent system PASS Key III is a passive theft deterrent system The system is automatically armed when the key is removed from the ignition The system is automatically disarmed when the key is turned to ON RUN ACC ACCESSORY or START from the LOCK OFF position You do not have to manually arm or disarm the system The security light will come on if there is a problem with arming or disarming the ...

Page 61: ...w key blank cut exactly as the ignition key that operates the system To program the new additional key 1 Verify that the new key has a 1 stamped on it 2 Insert the original already programmed key in the ignition and start the engine If the engine will not start see your dealer for service 3 After the engine has started turn the key to LOCK OFF and remove the key 4 Insert the new key to be programm...

Page 62: ...sted by moving the mirror up and down or left to right to see a little of the side of the vehicle and have a clear view behind the vehicle Using hood mounted air deflectors and add on convex mirror attachments could decrease mirror performance Trailer Tow Mirrors If the vehicle has towing mirrors they can be adjusted for a clearer view of the objects behind you Manually pull out the mirror head to...

Page 63: ... to deselect the mirror The mirrors may also include a memory function that works with the memory seats See Memory Seats on page 3 8 for more information Crew Cab Up Level Trim without Power Folding Mirrors 1 Move the selector switch located above the four way control pad to the left or right to choose either the driver side or passenger side mirror 2 Press one of the four arrows located on the co...

Page 64: ...ng speeds Fold and unfold the mirrors one time using the mirror controls to reset them to their normal position A popping noise may be heard during the resetting of the power folding mirrors This sound is normal after a manual folding operation Manual Folding If equipped with manual folding mirrors push the mirror toward the vehicle Push the mirror outward to return to its original position Manual...

Page 65: ...icle is in R Reverse This feature lets the driver view the curb when parallel parking The mirror s return to the original position when the vehicle is shifted out of R Reverse or the ignition is turned off or to OFF LOCK Turn this feature on or off through the Driver Information Center DIC See Vehicle Personalization With DIC Buttons on page 5 52 for more information Interior Mirrors Manual Rearvi...

Page 66: ... Vision Camera RVC on page 9 74 for more information If the vehicle has a RVC the O button for turning the dimming feature on or off will not be available Vehicles with OnStar have three additional control buttons for the OnStar system See a dealer for more information about OnStar and how to subscribe to it See OnStar Overview on page 14 1 Cleaning the Mirror Do not spray glass cleaner directly o...

Page 67: ...ower windows or other controls or even make the vehicle move The windows will function and they could be seriously injured or killed if caught in the path of a closing window Do not leave keys in a vehicle with children When there are children in the rear seat use the window lockout button to prevent unintentional operation of the windows Crew Cab Premium Trim Shown Others Models Similar The drive...

Page 68: ...first detent until the window is at the desired position Window Lockout Crew Cab Premium Trim Shown Others Models Similar o Window Lockout The driver door power window switch has a lockout feature This feature prevents the rear windows from operating except from the driver position Press the switch to engage or disengage the lockout feature An indicator light on the switch will come on when the lo...

Page 69: ...tion is in the ACC ACCESSORY or ON RUN or the Retained Accessory Power RAP is active See Retained Accessory Power RAP on page 9 32 for more information Vent From the closed position press and hold the rear of the switch to vent the sunroof To close the sunroof press and hold the front of the switch Open From the vent position the sunroof can be fully opened either manually or by using the express ...

Page 70: ...lector will retract when the sunroof is closed Dirt and debris may collect on the sunroof seal or in the track This could cause an issue with sunroof operation or noise It could also plug the water drainage system Periodically open the sunroof and remove any obstacles or loose debris Wipe the sunroof seal and roof sealing area using a clean cloth mild soap and water Do not remove grease from the s...

Page 71: ... again to stop it When the sunroof is opened an air deflector will automatically raise The air deflector will retract when the sunroof is closed The sunroof also has a sunshade which can be pulled forward to block sun rays The sunshade must be opened and closed manually If an object is in the path of the sunroof while it is closing the anti pinch feature will detect the object and stop the sunroof...

Page 72: ...Black plate 26 1 Chevrolet Silverado Owner Manual 2012 2 26 Keys Doors and Windows 2 NOTES ...

Page 73: ...em Parts after a Crash 3 24 Airbag System Airbag System 3 25 Where Are the Airbags 3 27 When Should an Airbag Inflate 3 29 What Makes an Airbag Inflate 3 31 How Does an Airbag Restrain 3 31 What Will You See after an Airbag Inflates 3 32 Airbag On Off Switch 3 33 Passenger Sensing System 3 37 Servicing the Airbag Equipped Vehicle 3 42 Adding Equipment to the Airbag Equipped Vehicle 3 43 Airbag Sys...

Page 74: ...usted properly Adjust the head restraint so that the top of the restraint is at the same height as the top of the occupant s head This position reduces the chance of a neck injury in a crash The height of the head restraint can be adjusted Pull the head restraint up to raise it Try to move the head restraint to make sure that it is locked in place To lower the head restraint press the button locat...

Page 75: ...Seats Seat Adjustment WARNING You can lose control of the vehicle if you try to adjust a driver seat while the vehicle is moving The sudden movement could startle and confuse you or make you push a pedal when you do not want to Adjust the driver seat only when the vehicle is not moving Split Bench or Bucket Seat To adjust the seat 1 Lift the bar to unlock the seat 2 Slide the seat to the desired p...

Page 76: ...ck on the front of the seatback 2 Pull one of the release levers at each end of the seat on the lower rear of the seatback completely out 3 While holding the lever out fold the seatback forward until it rests on the seat 4 Release the lever Do not try to release the seatback before pulling the release levers or the release system can be damaged WARNING If either seatback is not locked it could mov...

Page 77: ...g Make sure the safety belts are not twisted or caught in the seatback Center Seat If equipped the center front seatback doubles as an armrest and cupholder storage area for the driver and passenger when the center front seat is not used Do not use it as a seating position when the seatback is folded down Power Seat Adjustment To adjust a power seat if equipped Move the seat forward or rearward by...

Page 78: ...rearward Power Lumbar To adjust the power lumbar support if equipped On vehicles with two way lumbar press and hold the top or bottom of the control to increase or decrease lumbar support On vehicles with four way lumbar press and hold the front or rear of the control to increase or decrease lumbar support To raise or lower the height of the support press and hold the top or bottom of the control ...

Page 79: ... internal injuries For proper protection when the vehicle is in motion have the seatback upright Then sit well back in the seat and wear the safety belt properly Do not have a seatback reclined if the vehicle is moving Manual Reclining Seatbacks WARNING If either seatback is not locked it could move forward in a sudden stop or crash That could cause injury to the person sitting there Always push a...

Page 80: ...ion 2 Push and pull on the seatback to make sure it is locked Power Reclining Seatbacks To recline a power seatback if equipped Tilt the top of the control rearward to recline Tilt the top of the control forward to raise Memory Seats On vehicles with the memory feature the controls on the driver door are used to program and recall memory settings for the driver seat outside mirrors and the adjusta...

Page 81: ...r seat outside mirrors and pedals if equipped to stored positions when entering the vehicle To activate unlock the driver door with the Remote Keyless Entry RKE transmitter The driver seat outside mirrors and adjustable pedals if equipped will move to the memory position associated with the transmitter used to unlock the vehicle This feature can be turned on or off using the vehicle personalizatio...

Page 82: ...hile recalling the exit position the recall may stop Remove the obstruction then press and hold the power seat control rearward for two seconds Try recalling the exit position again If the exit position is still not recalling see your dealer for service See Vehicle Personalization With DIC Buttons on page 5 52 Heated and Ventilated Front Seats WARNING If you cannot feel temperature change or pain ...

Page 83: ... the lowest The passenger seat may take longer to heat up On vehicles with heated seats the heated seats are canceled 10 seconds after the ignition is turned off On vehicles with heated and cooled seats the heated and cooled seats are canceled when the ignition is turned off To use this feature after restarting the vehicle press the desired button again Remote Start Heated Seats When it is cold ou...

Page 84: ...on up until it latches with the seatback 3 Pull forward on the seat cushion to make sure it is locked in place To unfold the seat 1 Push the seat cushion rearward while pulling the release strap under the seat cushion Pull the seat cushion down until it latches 2 Pull up on the seat cushion to make sure it is locked in place Make sure the safety belts are not twisted or caught in the seat cushion ...

Page 85: ...d position before folding a rear seat Make sure that nothing is on the seat To fold the seat slowly pull the seat cushion up To return the seat to the normal seating position slowly pull the seat cushion down Make sure the safety belts are not twisted or caught in the seat cushion WARNING A safety belt that is improperly routed not properly attached or twisted will not provide the protection neede...

Page 86: ...kled up can strike other passengers in the vehicle Continued WARNING Continued It is extremely dangerous to ride in a cargo area inside or outside of a vehicle In a collision passengers riding in these areas are more likely to be seriously injured or killed Do not allow passengers to ride in any area of the vehicle that is not equipped with seats and safety belts Always wear a safety belt and chec...

Page 87: ...le has airbags why should I have to wear safety belts A Airbags are supplemental systems only so they work with safety belts not instead of them Whether or not an airbag is provided all occupants still have to buckle up to get the most protection Also in nearly all states and in all Canadian provinces the law requires wearing safety belts How to Wear Safety Belts Properly This section is only for ...

Page 88: ...would be less likely to slide under the lap belt If you slid under it the belt would apply force on your abdomen This could cause serious or even fatal injuries Wear the shoulder belt over the shoulder and across the chest These parts of the body are best able to take belt restraining forces The shoulder belt locks if there is a sudden stop or crash WARNING You can be seriously injured or even kil...

Page 89: ...across you very quickly If this happens let the belt go back slightly to unlock it Then pull the belt across you more slowly If the shoulder portion of a passenger belt is pulled out all the way the child restraint locking feature may be engaged If this happens let the belt go back all the way and start again Engaging the child restraint locking feature may affect the passenger sensing system if e...

Page 90: ...ickly unbuckled if necessary 4 If equipped with a shoulder belt height adjuster move it to the height that is right for you See Shoulder Belt Height Adjuster later in this section 5 To make the lap part tight pull up on the shoulder belt It may be necessary to pull stitching on the safety belt through the latch plate to fully tighten the lap belt on smaller occupants To unlatch the belt push the b...

Page 91: ...See How to Wear Safety Belts Properly on page 3 15 Regular and Crew Cab To move the adjuster down for the regular and crew cabs squeeze the buttons A on the sides of the height adjuster and move the height adjuster to the desired position Extended Cab On the extended cab push down on the release button A and move the height adjuster to the desired position You can move the adjuster up just by push...

Page 92: ...etensioners work only once If the pretensioners activate in a crash they will need to be replaced and probably other new parts for the vehicle s safety belt system See Replacing Safety Belt System Parts after a Crash on page 3 24 Rear Safety Belt Comfort Guides This vehicle may have rear shoulder belt comfort guides If not they are available through your dealer The guides may provide added safety ...

Page 93: ...sly injured The shoulder belt should go over the shoulder and across the chest These parts of the body are best able to take belt restraining forces 4 Buckle position and release the safety belt as described previously in this section Make sure the shoulder portion of the belt is on the shoulder and not falling off of it The belt should be close to but not contacting the neck To remove and store t...

Page 94: ...protect the fetus is to protect the mother When a safety belt is worn properly it is more likely that the fetus will not be hurt in a crash For pregnant women as for anyone the key to making safety belts effective is wearing them properly Lap Belt This section is only for the lap belt To learn how to wear a lap shoulder belt see Lap Shoulder Belt on page 3 17 The vehicle may have a center seating ...

Page 95: ...lse use it and use it only for the seat it is made to fit The extender has been designed for adults Never use it for securing child seats To wear it attach it to the regular safety belt For more information see the instruction sheet that comes with the extender Safety System Check Now and then check that the safety belt reminder light safety belts buckles latch plates retractors and anchorages are...

Page 96: ...en death in a crash To help make sure the safety belt systems are working properly after a crash have them inspected and any necessary replacements made as soon as possible After a minor crash replacement of safety belts may not be necessary But the safety belt assemblies that were used during any crash may have been stressed or damaged See your dealer to have the safety belt assemblies inspected ...

Page 97: ...ht front passenger All of the airbags in the vehicle will have the word AIRBAG embossed in the trim or on an attached label near the deployment opening For frontal airbags the word AIRBAG will appear on the middle part of the steering wheel for the driver and on the instrument panel for the right front passenger With seat mounted side impact airbags the word AIRBAG will appear on the side of the s...

Page 98: ...inst or very close to any airbag when it inflates can be seriously injured or killed Do not sit unnecessarily close to any airbag as you would be if sitting on the edge of the seat or leaning forward Safety belts help keep you in position before and during a crash Always wear a safety belt even with airbags The driver should sit as far back as possible while still maintaining control of the vehicl...

Page 99: ...s the airbag symbol The system checks the airbag electrical system for malfunctions The light tells you if there is an electrical problem See Airbag Readiness Light on page 5 20 for more information Where Are the Airbags The driver airbag is in the middle of the steering wheel The right front passenger airbag is in the instrument panel on the passenger side ...

Page 100: ...ng is between an occupant and an airbag the airbag might not inflate properly or it might force the object into Continued WARNING Continued that person causing severe injury or even death The path of an inflating airbag must be kept clear Do not put anything between an occupant and an airbag and do not attach or put anything on the steering wheel hub or on or near any other airbag covering Do not ...

Page 101: ...e at a different crash speed than if the vehicle hits a moving object If the vehicle hits an object that deforms the airbags could inflate at a different crash speed than if the vehicle hits an object that does not deform If the vehicle hits a narrow object like a pole the airbags could inflate at a different crash speed than if the vehicle hits a wide object like a wall If the vehicle goes into a...

Page 102: ...and roof rail airbags are intended to inflate in moderate to severe side crashes In addition these roof rail airbags are intended to inflate during a rollover or in a severe frontal impact Seat mounted side impact and roof rail airbags will inflate if the crash severity is above the system s designed threshold level The threshold level can vary with specific vehicle design Roof rail airbags are no...

Page 103: ... contact the steering wheel or the instrument panel In moderate to severe side collisions even belted occupants can contact the inside of the vehicle Airbags supplement the protection provided by safety belts Frontal airbags distribute the force of the impact more evenly over the occupant s upper body stopping the occupant more gradually Seat mounted side impact and roof rail airbags distribute th...

Page 104: ... dust could cause breathing problems for people with a history of asthma or other breathing trouble To avoid this everyone in the vehicle should get out as soon as it is safe to do so If you have breathing problems but cannot get out of the vehicle after an airbag inflates then get fresh air by opening a window or a door If you experience breathing problems following an airbag deployment you shoul...

Page 105: ...e airbag modules and possibly other parts The service manual for your vehicle covers the need to replace other parts The vehicle has a crash sensing and diagnostic module which records information after a crash See Vehicle Data Recording and Privacy on page 13 21 and Event Data Recorders on page 13 22 Let only qualified technicians work on the airbag systems Improper service can mean that an airba...

Page 106: ...at too small to accommodate a rear facing infant seat or The infant has a medical condition which according to the infant s physician makes it necessary for the infant to ride in the front seat so that the driver can constantly monitor the child s condition Child age 1 to 12 A child age 1 to 12 must ride in the front seat because My vehicle has no rear seat Although children ages 1 to 12 ride in t...

Page 107: ... potential harm from turning off the airbag and allowing the passenger even if belted to hit the instrument panel or windshield in a crash WARNING If the right front passenger airbag is turned off for a person who is not in a risk group identified by the national government that person will not have the extra protection of an airbag In a crash the airbag will not be able to inflate and help protec...

Page 108: ... after the system check is completed The airbag off light will come on and stay on to let you know that the right front passenger s airbag is off See Airbag On Off Light on page 5 21 WARNING If the airbag readiness light ever comes on and stays on it means that something may be wrong with the airbag system For example the right front passenger airbag could inflate even though the airbag on off swi...

Page 109: ...love box If there is an airbag off switch the vehicle does not have a passenger sensing system See Airbag On Off Switch on page 3 33 for more information The passenger airbag status indicator will be visible on the overhead console when the vehicle is started In addition if the vehicle has a passenger sensing system for the right front passenger position the label on the vehicle s sun visors refer...

Page 110: ...a booster seat and children who are large enough using safety belts A label on the sun visor says Never put a rear facing child seat in the front This is because the risk to the rear facing child is so great if the airbag deploys WARNING A child in a rear facing child restraint can be seriously injured or killed if the right front passenger airbag inflates This is because the back of the rear faci...

Page 111: ...age 5 23 The passenger sensing system is designed to turn on may inflate the right front passenger frontal airbag anytime the system senses that a person of adult size is sitting properly in the right front passenger seat When the passenger sensing system has allowed the airbag to be enabled the on indicator will light and stay lit to remind you that the airbag is active For some children includin...

Page 112: ...ight Front Seat Position on page 3 65 or Securing Child Restraints Rear Seat Position on page 3 63 5 If after reinstalling the child restraint and restarting the vehicle the on indicator is still lit turn the vehicle off Then slightly recline the vehicle seatback and adjust the seat cushion if adjustable to make sure that the vehicle seatback is not pushing the child restraint into the seat cushio...

Page 113: ...on sit upright in the seat centered on the seat cushion with legs comfortably extended 5 Restart the vehicle and have the person remain in this position for two to three minutes after the on indicator is lit Additional Factors Affecting System Operation Safety belts help keep the passenger in position on the seat during vehicle maneuvers and braking which helps the passenger sensing system maintai...

Page 114: ...t from the seat WARNING Stowing of articles under the passenger seat or between the passenger seat cushion and seatback may interfere with the proper operation of the passenger sensing system Servicing the Airbag Equipped Vehicle Airbags affect how the vehicle should be serviced There are parts of the airbag system in several places around the vehicle Your dealer and the service manual have inform...

Page 115: ...e passenger sensing system may not operate properly if the original seat trim is replaced with non GM covers upholstery or trim or with GM covers upholstery or trim designed for a different vehicle Any object such as an aftermarket seat heater or a comfort enhancing pad or device installed under or on top of the seat fabric could also interfere with the operation of the passenger sensing system Th...

Page 116: ...resses for Customer Assistance are in Step Two of the Customer Satisfaction Procedure in this manual See Customer Satisfaction Procedure U S and Canada on page 13 2 or Customer Satisfaction Procedure Mexico on page 13 4 In addition your dealer and the service manual have information about the location of the airbag sensors sensing and diagnostic module and airbag wiring Airbag System Check The air...

Page 117: ...airbag systems are working properly after a crash have them inspected and any necessary replacements made as soon as possible If an airbag inflates you will need to replace airbag system parts See your dealer for service If the airbag readiness light stays on after the vehicle is started or comes on when you are driving the airbag system may not work properly Have the vehicle serviced right away S...

Page 118: ...to the booster seat Can proper safety belt fit be maintained for the length of the trip If yes continue If no return to the booster seat Q What is the proper way to wear safety belts A An older child should wear a lap shoulder belt and get the additional restraint a shoulder belt can provide The shoulder belt should not cross the face or neck The lap belt should fit snugly below the hips just touc...

Page 119: ...ING Never allow a child to wear the safety belt with the shoulder belt behind their back A child can be seriously injured by not wearing the lap shoulder belt properly In a crash the child would not be restrained by the shoulder belt The child could move too far forward increasing the chance of head and neck injury The child might also slide under the lap belt The belt force would then be applied ...

Page 120: ... allow children to play with the safety belts Airbags plus lap shoulder belts offer protection for adults and older children but not for young children and infants Neither the vehicle s safety belt system nor its airbag system is designed for them Every time infants and young children ride in vehicles they should have the protection provided by appropriate child restraints Children who are not res...

Page 121: ...t passenger seat as far back as it will go Q What are the different types of add on child restraints A Add on child restraints which are purchased by the vehicle owner are available in four basic types Selection of a particular restraint should take into consideration not only the child s weight height and age but also whether or not the restraint will be compatible with the motor vehicle in which...

Page 122: ...ld always be secured in rear facing child restraints WARNING A young child s hip bones are still so small that the vehicle s regular safety belt may not remain low on the hip bones as it should Instead it may settle up around the child s abdomen In a crash the belt would apply force on a body area that is unprotected by any bony structure This alone could cause serious or fatal injuries To reduce ...

Page 123: ...icle WARNING A child can be seriously injured or killed in a crash if the child restraint is not properly secured in the vehicle Secure the child restraint properly in the vehicle using the vehicle safety belt or LATCH system following the instructions that came with that child restraint and the instructions in this manual To help reduce the chance of injury the child restraint must be secured in ...

Page 124: ...r CPST availability in Canada check with Transport Canada or the Provincial Ministry of Transportation office Securing the Child Within the Child Restraint WARNING A child can be seriously injured or killed in a crash if the child is not properly secured in the child restraint Secure the child properly following the instructions that came with that child restraint Where to Put the Restraint Accord...

Page 125: ...bag no system is fail safe No one can guarantee that an airbag will not deploy under some unusual circumstance even though it is turned off Secure rear facing child restraints in a rear seat even if the airbag is off If you secure a forward facing child restraint in the right front seat always move the front passenger seat as far back as it will go It is better to secure the child restraint in a r...

Page 126: ...system holds a child restraint during driving or in a crash This system is designed to make installation of a child restraint easier The LATCH system uses anchors in the vehicle and attachments on the child restraint that are made for use with the LATCH system Make sure that a LATCH compatible child restraint is properly installed using the anchors or use the vehicle s safety belts to secure the r...

Page 127: ...straint connects to the top tether anchor in the vehicle in order to reduce the forward movement and rotation of the child restraint during driving or in a crash Your child restraint may have a single tether A or a dual tether C Either will have a single attachment B to secure the top tether to the anchor Some child restraints that have a top tether are designed for use with or without the top tet...

Page 128: ...ee Securing Child Restraints Center Front Seat Position on page 3 65 or Securing Child Restraints Right Front Seat Position on page 3 65 or Securing Child Restraints Rear Seat Position on page 3 63 for more information Crew and Extended Cab Rear Seat i Top Tether Anchor Seating positions with top tether anchors j Lower Anchor Seating positions with two lower anchors For crew and extended cab model...

Page 129: ...ront Seat Position on page 3 65 or Securing Child Restraints Rear Seat Position on page 3 63 for more information For regular cab models the top tether anchors are located under covers on the back panel behind the passenger seat Remove the trim plug to access the anchor Be sure to use an anchor located on the same side of the vehicle as the seating position where the child restraint will be placed...

Page 130: ...system secured in a rear seating position See Where to Put the Restraint on page 3 52 for additional information Securing a Child Restraint Designed for the LATCH System WARNING If a LATCH type child restraint is not attached to anchors the child restraint will not be able to protect the child correctly In a crash the child could be seriously injured or killed Install a LATCH type child restraint ...

Page 131: ... could damage the safety belt or the seat Unbuckle and return the safety belt to its stowed position before folding the seat Regular Cab Models 1 If the child restraint manufacturer recommends that the top tether be attached attach and tighten the top tether to the top tether anchor if your vehicle has one Refer to the child restraint instructions and the following steps 1 1 Pull the passenger sea...

Page 132: ...e placing a child in the child restraint make sure it is securely held in place To check grasp the child restraint at the LATCH path and attempt to move it side to side and back and forth There should be no more than 2 5 cm 1 in of movement for proper installation Crew and Extended Cab Models 1 Attach and tighten the lower attachments to the lower anchors If the child restraint does not have lower...

Page 133: ...the rear driver side position A Raise the headrest or head restraint B Route the top tether B between the headrest or head restraint posts through the loop A behind the inboard headrest or head restraint post and under the center shoulder belt C C Attach the top tether B to the top tether anchor loop D at the center rear seating position 2 2 When using a child restraint with a top tether in the re...

Page 134: ...cing a child in the child restraint make sure it is securely held in place To check grasp the child restraint at the LATCH path and attempt to move it side to side and back and forth There should be no more than 2 5 cm 1 in of movement for proper installation Replacing LATCH System Parts After a Crash WARNING A crash can damage the LATCH system in the vehicle A damaged LATCH system may not properl...

Page 135: ...res that the top tether be anchored or if the instructions that come with the child restraint say that the top strap must be anchored In Canada the law requires that forward facing child restraints have a top tether and that the tether be attached If the child restraint does not have the LATCH system you will be using the safety belt to secure the child restraint in this position Be sure to follow...

Page 136: ...or lock is set the belt can be tightened but not pulled out of the retractor 5 To tighten the belt push down on the child restraint pull the shoulder portion of the belt to tighten the lap portion of the belt and feed the shoulder belt back into the retractor When installing a forward facing child restraint it may be helpful to use your knee to push down on the child restraint as you tighten the b...

Page 137: ...o a top tether anchor disconnect it Securing Child Restraints Center Front Seat Position WARNING A child in a child restraint in the center front seat can be badly injured or killed by the frontal airbags if they inflate Never secure a child restraint in the center front seat It is always better to secure a child restraint in a rear seat Do not use child restraints in the center front seat positio...

Page 138: ...ll not deploy under some unusual circumstance even though it is turned off Secure rear facing child restraints in a rear seat even if the airbag is off If you secure a forward facing child restraint in the right front seat always move the front passenger seat as far back as it will go It is better to secure the child restraint in a rear seat See Passenger Sensing System on page 3 37 for additional...

Page 139: ...assenger frontal airbag the off indicator in the passenger airbag status indicator should light and stay lit when you start the vehicle See Passenger Airbag Status Indicator on page 5 23 2 Put the child restraint on the seat 3 Pick up the latch plate and run the lap and shoulder portions of the vehicle s safety belt through or around the restraint The child restraint instructions will show you how...

Page 140: ...h and attempt to move it side to side and back and forth When the child restraint is properly installed there should be no more than 2 5 cm 1 in of movement If the vehicle is equipped with a passenger sensing system and when the passenger sensing system has turned off the right front passenger frontal airbag the off indicator in the passenger airbag status indicator should light and stay lit when ...

Page 141: ...fail safe No one can guarantee that an airbag will not deploy under some unusual circumstance even though it is turned off Secure rear facing child restraints in a rear seat even if the airbag is off If you secure a forward facing child restraint in the right front seat always move the front passenger seat as far back as it will go It is better to secure the child restraint in a rear seat WARNING ...

Page 142: ...ttached You will be using the lap shoulder belt to secure the child restraint in this position Follow the instructions that came with the child restraint 1 Move the seat as far back as it will go before securing the forward facing child restraint If you have no other choice but to install a rear facing child restraint in this seat make sure the airbag is off once the child restraint has been insta...

Page 143: ...actor to make sure the retractor is locked If the retractor is not locked repeat Steps 5 and 6 7 If your vehicle does not have a rear seat and your child restraint has a top tether follow the child restraint manufacturer s instructions regarding the use of the top tether See Lower Anchors and Tethers for Children LATCH System on page 3 54 8 Before placing a child in the child restraint make sure i...

Page 144: ...led if the right front passenger s airbag inflates This is because the back of the rear facing child restraint would be very close to the inflating airbag Always secure a rear facing child restraint in a rear seat If the vehicle does not have a rear seat that will accommodate a rear facing child restraint a rear facing child restraint should not be installed in the vehicle even if the airbag is of...

Page 145: ...ld restraint on the seat 3 Pick up the latch plate and run the lap and shoulder portions of the vehicle s safety belt through or around the restraint The child restraint instructions will show you how 4 Push the latch plate into the buckle until it clicks Make sure the release button is positioned so you would be able to unbuckle the safety belt quickly if necessary 5 Pull the shoulder belt all th...

Page 146: ...d repeat Steps 5 and 6 7 If your child restraint has a top tether follow the child restraint manufacturer s instructions regarding the use of the top tether See Lower Anchors and Tethers for Children LATCH System on page 3 54 for more information 8 Before placing a child in the child restraint make sure it is securely held in place To check grasp the child restraint at the safety belt path and att...

Page 147: ...bove the glove box Access the storage area by pressing and holding in the driver side of the handle and pull out on the exposed portion of the handle Glove Box Lift up on the glove box lever to open it Cupholders If equipped there are cupholders on the center console and the rear of the center console also in the rear seat armrest Pull the cover down on the rear of the center console to access the...

Page 148: ...orage Vehicles with an upper and lower center console storage area have cupholders included Pull the lever A up to access the upper storage area Raise the upper storage bin then pull the lever B up to access the lower storage area Use the key to lock and unlock the lower storage area ...

Page 149: ...mp 5 25 Brake System Warning Light 5 27 Antilock Brake System ABS Warning Light 5 28 Four Wheel Drive Light 5 29 Tow Haul Mode Light 5 29 StabiliTrak OFF Light 5 30 Traction Control System TCS StabiliTrak Light 5 30 Tire Pressure Light 5 30 Engine Oil Pressure Light 5 31 Low Fuel Warning Light 5 32 Security Light 5 32 High Beam On Light 5 32 Front Fog Lamp Light 5 33 Cruise Control Light 5 33 Info...

Page 150: ...iversal Remote System Universal Remote System 5 61 Universal Remote System Programming 5 62 Universal Remote System Operation 5 67 Controls Steering Wheel Adjustment The tilt lever is located on the lower left side of the steering column To adjust the steering wheel 1 Hold the steering wheel and pull the lever 2 Move the steering wheel up or down 3 Release the lever to lock the wheel in place Do n...

Page 151: ...D Press and release w or c x to go to the next or previous track Selecting Tracks on an iPod or USB Device Vehicles without a Navigation System 1 Press and hold w or c x while listening to a song until the contents of the current folder display on the radio display 2 Press and release w or c x to scroll up or down the list then press and hold w or press to play the highlighted track Navigating Fol...

Page 152: ...ound on For vehicles with Bluetooth or OnStar systems press and hold for longer than two seconds to interact with those systems See Bluetooth on page 7 52 and OnStar Overview on page 14 1 for more information SRCE Source Voice Recognition Press to switch between the radio and CD and for equipped vehicles the DVD front auxiliary and rear auxiliary For vehicles with the navigation system press and h...

Page 153: ... wipers are controlled by turning the band with z on it 8 Mist For a single wipe turn to 8 then release For several wipes hold the band on 8 longer 9 Off Turns the windshield wipers off 6 Adjustable Interval Wipes Turn the band up for more frequent wipes or down for less frequent wipes 6 Low Speed Slow wipes High Speed Fast wipes Clear ice and snow from the wiper blades before using them If frozen...

Page 154: ...Under certain circumstances such as during a long distance cross country trip or moving to a new state or province it will be necessary to compensate for compass variance by resetting the zone through the DIC if the zone is not set correctly Compass variance is the difference between the earth s magnetic north and true geographic north If the compass is not set to the zone where you live the compa...

Page 155: ...on Procedure following Compass Calibration The compass can be manually calibrated Only calibrate the compass in a magnetically clean and safe location such as an open parking lot where driving the vehicle in circles is not a danger It is suggested to calibrate away from tall buildings utility wires manhole covers or other industrial structures if possible If CAL should ever appear in the DIC displ...

Page 156: ...ehicle does not have DIC buttons press and hold the trip odometer reset stem for two seconds to start the compass calibration 4 The DIC will display CALIBRATING DRIVE IN CIRCLES Drive the vehicle in tight circles at less than 8 km h 5 mph to complete the calibration The DIC will display CALIBRATION COMPLETE for a few seconds when the calibration is complete The DIC display will then return to the ...

Page 157: ...located under any one of the tabs to change that setting 4 To increase the time or date do one of the following Press the softkey below the selected tab Press the SEEK button Press the FWD button Turn the f knob clockwise 5 To decrease the time or date do one of the following Press the SEEK button Press the s REV button Turn the f knob counterclockwise To change the time default setting from 12 ho...

Page 158: ...to change the date default setting from month day to day month 1 Press the MENU button and then the softkey under the H tab 2 Press the softkey located below the forward arrow tab 12H 24H the date MM DD month and day and DD MM day and month displays 3 Press the softkey located below the desired option 4 Press the MENU button again to apply the desired option or let the screen time out Power Outlet...

Page 159: ...essory plugs may not be compatible to the accessory power outlet and could overload vehicle or adapter fuses If a problem is experienced see your dealer When adding electrical equipment be sure to follow the proper installation instructions included with the equipment See Add On Electrical Equipment on page 9 119 Notice Hanging heavy equipment from the power outlet can cause damage not covered by ...

Page 160: ...es Warning Lights Gauges and Indicators Warning lights and gauges can signal that something is wrong before it becomes serious enough to cause an expensive repair or replacement Paying attention to the warning lights and gauges could prevent injury Warning lights come on when there could be a problem with a vehicle function Some warning lights come on briefly when the engine is started to indicate...

Page 161: ...Black plate 13 1 Chevrolet Silverado Owner Manual 2012 Instruments and Controls 5 13 Instrument Cluster English Light Duty Premium Shown Metric Uplevel Base and Heavy Duty Similar ...

Page 162: ...econds or until the ignition is turned on See Driver Information Center DIC on page 5 33 for more information Trip Odometer The trip odometer shows how far the vehicle has been driven since the trip odometer was last set to zero Press the reset button located on the instrument panel cluster next to the voltmeter to toggle between the trip odometer and the regular odometer Holding the reset button ...

Page 163: ...ages on page 5 47 for more information Here are some situations owners can experience with the fuel gauge None of these indicate a problem with the fuel gauge At the gas station the fuel pump shuts off before the gauge reads full It takes a little more or less fuel to fill up than the fuel gauge indicated For example the gauge may have indicated the tank was half full but it actually took a little...

Page 164: ...erating range the oil pressure light comes on See Engine Oil Pressure Light on page 5 31 for more information A reading outside the normal operating range can be caused by a dangerously low oil level or some other problem causing low oil pressure Check the vehicle s oil as soon as possible See OIL PRESSURE LOW STOP ENGINE under Engine Oil Messages on page 5 46 and Engine Oil on page 10 7 WARNING D...

Page 165: ...ntenance schedule for changing engine oil If the vehicle has a diesel engine see the Duramax diesel supplement for more information If the vehicle is a hybrid see the hybrid supplement for more information Engine Coolant Temperature Gauge Metric English This gauge shows the engine coolant temperature It also provides an indicator of how hard the vehicle is working During a majority of the operatio...

Page 166: ... more information The voltmeter gauge may also read lower when in fuel economy mode This is normal Readings outside the normal operating range can also occur when a large number of electrical accessories are operating in the vehicle and the engine is left idling for an extended period This condition is normal since the charging system is not able to provide full power at engine idle As engine spee...

Page 167: ...er Safety Belt Reminder Light For vehicles equipped with the passenger safety belt reminder light several seconds after the engine is started a chime sounds for several seconds to remind the front passenger to buckle their safety belt The passenger safety belt light flashes and then stays on solid until the belt is buckled This cycle continues several times if the passenger remains or becomes unbu...

Page 168: ...stem on page 3 25 The airbag readiness light comes on solid for a few seconds when the engine is started If the light does not come on then have it fixed immediately WARNING If the airbag readiness light stays on after the vehicle is started or comes on while driving it means the airbag system might not be working properly The airbags in the vehicle might not inflate in a crash or they could even ...

Page 169: ... several seconds as a system check Then after several more seconds the status indicator ON or OFF or either the on or off symbol will light to let you know the status of the right front passenger frontal airbag When the right front passenger airbag is manually turned off using the airbag on off switch in the glove box the indicator light OFF or the off symbol will come on and stay on as a reminder...

Page 170: ...ment See Airbag On Off Switch on page 3 33 for more on this including important safety information WARNING If the airbag readiness light ever comes on and stays on it means that something may be wrong with the airbag system For example the right front passenger airbag could inflate even though the airbag on off switch is turned off To help avoid injury to yourself or others have the vehicle servic...

Page 171: ... switch the vehicle does not have a passenger system system See Airbag On Off Switch on page 3 33 The passenger airbag status indicator is on the overhead console See Passenger Sensing System on page 3 37 for important safety information In addition if the vehicle has a passenger sensing system for the right front passenger position the label on the vehicle s sun visor refers to ADVANCED AIRBAGS U...

Page 172: ...ave the vehicle serviced right away See Airbag Readiness Light on page 5 20 for more information including important safety information Charging System Light This light comes on briefly when the ignition key is turned to START but the engine is not running as a check to show it is working If it does not have the vehicle serviced by your dealer The light should go out once the engine starts If it s...

Page 173: ...malfunction Notice If the vehicle is continually driven with this light on the emission controls might not work as well the vehicle fuel economy might not be as good and the engine might not run as smoothly This could lead to costly repairs that might not be covered by the vehicle warranty Notice Modifications made to the engine transmission exhaust intake or fuel system of the vehicle or the repl...

Page 174: ... page 9 84 The diagnostic system can determine if the fuel cap has been left off or improperly installed A loose or missing fuel cap allows fuel to evaporate into the atmosphere A few driving trips with the cap properly installed should turn the light off Check that good quality fuel is used Poor fuel quality causes the engine not to run as efficiently as designed and may cause stalling after star...

Page 175: ...termines that critical emission control systems have not been completely diagnosed The vehicle would be considered not ready for inspection This can happen if the 12 volt battery has recently been replaced or run down The diagnostic system is designed to evaluate critical emission control systems during normal driving This can take several days of routine driving If this has been done and the vehi...

Page 176: ...light comes on while driving pull off the road and stop carefully The pedal might be harder to push or might go closer to the floor It can take longer to stop If the light is still on have the vehicle towed for service See Towing the Vehicle on page 10 101 If the vehicle is a hybrid see the hybrid supplement for more information Antilock Brake System ABS Warning Light For vehicles with the Antiloc...

Page 177: ...ed DIC messages If the vehicle is a hybrid see the hybrid supplement for more information Four Wheel Drive Light For vehicles equipped with the four wheel drive light it comes on when a vehicle with a manual transfer case is shifted into four wheel drive and the front axle engages Some delay between the shifting and the light coming on is normal See Four Wheel Drive on page 9 47 for more informati...

Page 178: ...off See StabiliTrak System on page 9 65 and Ride Control System Messages on page 5 48 for more information Traction Control System TCS StabiliTrak Light The TCS StabiliTrak light comes on briefly when the engine is started If the light does not come on or stays on have the vehicle serviced by the dealer If the system is working normally the indicator light turns off If the light comes on and stays...

Page 179: ...re is low The engine can become so hot that it catches fire Someone could be burned Check the oil as soon as possible and have the vehicle serviced Notice Lack of proper engine oil maintenance can damage the engine Driving with the engine oil low can also damage the engine The repairs would not be covered by the vehicle warranty Check the oil level as soon as possible Add oil if required but if th...

Page 180: ...e engine is started If the system is working normally the indicator light turns off If it does not come on have the vehicle serviced by your dealer If the light stays on and the engine does not start there could be a problem with the theft deterrent system This light is also used to indicate the status of the anti theft alarm system when the ignition is turned off The light will flash rapidly if t...

Page 181: ...l is set The light goes out when the cruise control is turned off See Cruise Control on page 9 69 for more information Information Displays Driver Information Center DIC The vehicle has a Driver Information Center DIC The DIC displays information about this vehicle It also displays warning messages if a system problem is detected All messages will appear in the DIC display located below the tachom...

Page 182: ...functions are detailed in the following pages 3 Trip Fuel Press this button to display the odometer trip odometer fuel range average economy fuel used timer transmission temperature and instantaneous economy and Active Fuel Management indicator The compass and outside temperature will also be shown in the display The temperature will be shown in C or F depending on the units selected T Vehicle Inf...

Page 183: ...y pressing and holding the trip odometer reset stem The trip odometer has a feature called the retro active reset This can be used to set the trip odometer to the number of miles kilometers driven since the ignition was last turned on This can be used if the trip odometer is not reset at the beginning of the trip To use the retro active reset feature press and hold the set reset button for at leas...

Page 184: ...rded since the last time this menu item was reset To reset AVG ECONOMY press and hold the set reset button Fuel Used Press the trip fuel button until FUEL USED displays This display shows the number of liters L or gallons gal of fuel used since the last reset of this menu item To reset the fuel used information press and hold the set reset button while FUEL USED is displayed Speedometer The speedo...

Page 185: ...my this screen cannot be reset An Active Fuel Management indicator displays on the right side of the DIC while INST ECON displays on the left side Active Fuel Management allows the engine to operate on either four or eight cylinders depending on driving demands When Active Fuel Management is active V4 will display on the DIC When Active Fuel Management is inactive V8 will display See Active Fuel M...

Page 186: ...elect between METRIC or ENGLISH units All of the vehicle information will then be displayed in the unit of measurement selected Tire Pressure If the vehicle has the Tire Pressure Monitor System TPMS the pressure for each tire can be viewed in the DIC The tire pressure will be shown in either kilopascals kPa or pounds per square inch psi Press the vehicle information button until the DIC displays F...

Page 187: ...l ENGINE HOURS displays This display shows the total number of hours the engine has run Compass Zone Setting This display allows for setting the compass zone See Compass on page 5 6 for more information Compass Recalibration This display allows for calibrating the compass See Compass on page 5 6 for more information Blank Display This display shows no information Trip Odometer Reset Stem Menu Item...

Page 188: ...ect the language in which the DIC messages will appear To select a language 1 Press the trip odometer reset stem until ODOMETER displays 2 While in the ODOMETER display press and hold the trip odometer reset stem for three seconds until the currently set language displays 3 Continue to press and hold the trip odometer reset stem to scroll through all of the available languages The available select...

Page 189: ...t stem for at least four seconds The trip odometer will display the number of kilometers km or miles mi driven since the ignition was last turned on and the vehicle was moving Once the vehicle begins moving the trip odometer will accumulate mileage For example if the vehicle was driven 8 km 5 miles before it is started again and then the retro active reset feature is activated the display will sho...

Page 190: ... 6 for more information Oil Life To access this display the vehicle must be in P Park Press the trip odometer reset stem until OIL LIFE REMAINING displays This display shows an estimate of the oil s remaining useful life If you see 99 OIL LIFE REMAINING on the display that means 99 of the current oil life remains The engine oil life system will alert you to change the oil on a schedule consistent ...

Page 191: ...iately If the vehicle is not started and the battery continues to discharge the climate controls heated seats and audio systems will shut off and the vehicle may require a jump start These systems will function again after the vehicle is started SERVICE BATTERY CHARGING SYSTEM On some vehicles this message displays if there is a problem with the battery charging system Under certain conditions the...

Page 192: ...ailer and turn the ignition back on If this message still displays either your vehicle or the trailer needs service See your dealer See Integrated Trailer Brake Control System under Towing Equipment on page 9 106 for more information Door Ajar Messages DRIVER DOOR OPEN This message displays and a chime may sound if the driver door is not fully closed and the vehicle is shifted out of P Park Stop a...

Page 193: ...n the normal operating temperature See Engine Coolant Temperature Gauge on page 5 17 To avoid added strain on a hot engine the air conditioning compressor automatically turns off When the coolant temperature returns to normal the air conditioning compressor turns back on You can continue to drive your vehicle If this message continues to appear have the system repaired by your dealer as soon as po...

Page 194: ... Engine Oil Life System on page 10 10 for information on how to reset the message See Engine Oil on page 10 7 and Maintenance Schedule on page 11 3 for more information ENGINE OIL HOT IDLE ENGINE This message displays when the engine oil becomes hotter than the normal operating temperature Stop and allow the vehicle to idle until it cools down See Engine Coolant Temperature Gauge on page 5 17 OIL ...

Page 195: ...ys and a chime may sound if the fuel level is low Refuel as soon as possible See Fuel Gauge on page 5 15 and Fuel on page 9 79 for more information TIGHTEN GAS CAP This message may display along with the check engine light on the instrument panel cluster if the vehicle s fuel cap is not tightened properly See Malfunction Indicator Lamp on page 5 25 Reinstall the fuel cap fully See Filling the Tank...

Page 196: ...splays it means there may be a problem with the StabiliTrak system If you see this message try to reset the system Stop turn off the engine for at least 15 seconds then start the engine again If this message still comes on it means there is a problem You should see your dealer for service The vehicle is safe to drive however you do not have the benefit of StabiliTrak so reduce your speed and drive...

Page 197: ... stability control has been automatically disabled There are several conditions that can cause this message to appear One condition is overheating which could occur if StabiliTrak activates continuously for an extended period of time The message also displays if the brake system warning light is on See Brake System Warning Light on page 5 27 The message could display if the stability system takes ...

Page 198: ... warning comes on and stays on there may be a problem with the TPMS See your dealer TIRE LEARNING ACTIVE If the vehicle has the Tire Pressure Monitor System TPMS this message displays when the system is re learning the tire positions on your vehicle The tire positions must be re learned after rotating the tires or after replacing a tire or sensor See Tire Inspection on page 10 71 Tire Rotation on ...

Page 199: ...anel cluster and or DIC you can damage the transmission This could lead to costly repairs that would not be covered by the warranty Do not drive the vehicle with overheated transmission fluid or while the transmission temperature warning is displayed This message displays and a chime may sound if the transmission fluid in the vehicle gets hot Driving with the transmission fluid temperature high ca...

Page 200: ...ars in the DIC See TRAILER GAIN OUTPUT under Driver Information Center DIC on page 5 33 and Integrated Trailer Brake Control System under Towing Equipment on page 9 106 for more information Washer Fluid Messages WASHER FLUID LOW ADD FLUID This message displays when the windshield washer fluid is low Fill the windshield washer fluid reservoir as soon as possible See Engine Compartment Overview on p...

Page 201: ...once to display all DIC messages in English DISPLAY LANGUAGE This feature allows you to select the language in which the DIC messages will appear Press the customization button until the DISPLAY LANGUAGE screen appears on the DIC display Press the set reset button once to access the settings for this feature Then press the customization button to scroll through the following settings ENGLISH defau...

Page 202: ...Press the customization button until AUTO DOOR UNLOCK appears on the DIC display Press the set reset button once to access the settings for this feature Then press the customization button to scroll through the following settings OFF None of the doors will automatically unlock DRIVER AT KEY OUT Only the driver door will unlock when the key is taken out of the ignition DRIVER IN PARK Only the drive...

Page 203: ...ng will remain To select a setting press the set reset button while the desired setting is displayed on the DIC REMOTE DOOR UNLOCK This feature allows you to select the type of feedback received when unlocking the vehicle with the Remote Keyless Entry RKE transmitter You will not receive feedback when unlocking the vehicle with the RKE transmitter if the doors are open See Remote Keyless Entry RKE...

Page 204: ...settings for this feature Then press the customization button to scroll through the following settings OFF There will be no delayed locking of the vehicle s doors ON default The doors will not lock until five seconds after the last door is closed NO CHANGE No change will be made to this feature The current setting will remain To select a setting press the set reset button while the desired setting...

Page 205: ...ghts will not turn on when you unlock the vehicle with the RKE transmitter ON default If it is dark enough outside the exterior lights will turn on briefly when you unlock the vehicle with the RKE transmitter The lights will remain on for 20 seconds until the lock button on the RKE transmitter is pressed or until the vehicle is no longer off See Remote Keyless Entry RKE System Operation on page 2 ...

Page 206: ...icle is shifted into R Reverse DRIVER MIRROR The driver outside mirror will be tilted down when the vehicle is shifted into R Reverse PASSENGER MIRROR The passenger outside mirror will be tilted down when the vehicle is shifted into R Reverse BOTH MIRRORS The driver and passenger outside mirrors will be tilted down when the vehicle is shifted into R Reverse NO CHANGE No change will be made to this...

Page 207: ...tion Press the customization button until EASY EXIT SETUP appears on the DIC display Press the set reset button once to access the settings for this feature Then press the menu up down button to scroll through the following settings OFF No automatic seat exit will recall SEAT ONLY default The driver seat will recall NO CHANGE No change will be made to this feature The current setting will remain T...

Page 208: ...l through the following settings OFF The remote start feature will be disabled ON default The remote start feature will be enabled NO CHANGE No change will be made to this feature The current setting will remain To select a setting press the set reset button while the desired setting is displayed on the DIC FACTORY SETTINGS This feature allows you to set all of the customization features back to t...

Page 209: ...turn you to the beginning of the feature settings menu Exiting the Feature Settings Menu The feature settings menu will be exited when any of the following occurs The vehicle is no longer in ON RUN The trip fuel or vehicle information DIC buttons are pressed The end of the feature settings menu is reached and exited A 40 second time period has elapsed with no selection made Universal Remote System...

Page 210: ...ng the transmitter Be sure to keep the original remote control transmitter for use in other vehicles as well as for future programming Only the original remote control transmitter is needed for Fixed Code programming The programmed buttons should be erased when the vehicle is sold or the lease ends See Erasing Universal Home Remote Buttons in this section Park the vehicle outside of the garage whe...

Page 211: ...d button Press this button After pressing this button complete the following steps in less than 30 seconds 3 Immediately return to the vehicle Press and hold the Universal Home Remote button that will be used to control the garage door until the garage door moves The indicator light above the selected button should slowly blink This button may need to be held for up to 20 seconds 4 Immediately wit...

Page 212: ...mming the Universal Home Remote System call 1 866 572 2728 or go to www learcar2u com Most garage door openers sold before 1996 are Fixed Code units Programming a garage door opener involves time sensitive actions so read the entire procedure before starting Otherwise the device will time out and the procedure will have to be repeated To program up to three devices 1 To verify that the garage door...

Page 213: ...te The motor head dip switch settings can also be used when the original hand held transmitter is not available Example of Eight Dip Switches with Two Positions Example of Eight Dip Switches with Three Positions The panel of switches might not appear exactly as they do in the examples above but they should be similar The switch positions on the hand held transmitter could be labeled as follows A s...

Page 214: ...ess all three buttons at the same time for about three seconds Release the buttons to put the Universal Home Remote into programming mode A Left Button Up or On B Middle Button Middle 0 or Neutral C Right Button Down or Off 4 The indicator lights will blink slowly Enter each switch setting from Step 2 into your vehicle s Universal Home Remote You will have two and one half minutes to complete Step...

Page 215: ...ferent button in Step 6 than what was used for the garage door opener Universal Remote System Operation Press and hold the appropriate button for at least half of a second The indicator light will come on while the signal is being transmitted Reprogramming Universal Home Remote Buttons Any of the three buttons can be reprogrammed by repeating the instructions Erasing Universal Home Remote Buttons ...

Page 216: ...Black plate 68 1 Chevrolet Silverado Owner Manual 2012 5 68 Instruments and Controls 2 NOTES ...

Page 217: ...6 7 Auxiliary Roof Mounted Lamp 6 7 Interior Lighting Instrument Panel Illumination Control 6 8 Cargo Lamp 6 8 Dome Lamps 6 9 Reading Lamps 6 9 Lighting Features Entry Lighting 6 10 Exit Lighting 6 10 Battery Load Management 6 10 Battery Power Protection 6 11 Exterior Lighting Exterior Lamp Controls The exterior lamps control is located on the instrument panel to the left of the steering wheel It ...

Page 218: ... using the DIC See Driver Information Center DIC on page 5 33 Parking Lamps Turns on the parking lamps together with the following Instrument Panel Lights Taillamps License Plate Lamps Roof Marker Lamps If Equipped 2 Headlamps Turns on the headlamps together with the following Parking Lamps Instrument Panel Lights Taillamps License Plate Lamps Roof Marker Lamps If Equipped When the headlamps are t...

Page 219: ... feature lets you use the high beam headlamps to signal a driver in front of you that you want to pass It works even if the headlamps are in the automatic position To use it pull the turn signal lever toward you then release it If the headlamps are in the automatic position or on low beam the high beam headlamps will turn on They will stay on as long as you hold the lever toward you The high beam ...

Page 220: ...hen it is dark enough outside the automatic headlamp system turns on the headlamps at the normal brightness along with the taillamps sidemarker parking lamps and the instrument panel lights The radio lights will also be dim To turn off the automatic headlamp system turn the exterior lamps switch to the off position and then release it For vehicles first sold in Canada the transmission must be in t...

Page 221: ...e with the automatic headlamp system off turn the control to the off position The headlamps will also stay on after you exit the vehicle This feature can be programmed using the Driver Information Center DIC See Vehicle Personalization With DIC Buttons on page 5 52 If the vehicle is not equipped with DIC buttons exit lighting is automatic When it is dark enough outside the exterior lamps remain on...

Page 222: ...ore than one second will cause the turn signals to flash until you release the lever The lever returns to its starting position whenever it is released If after signaling a turn or a lane change the arrows flash rapidly or do not come on a signal bulb could be burned out Have the bulbs replaced If the bulb is not burned out check the fuse See Fuses and Circuit Breakers on page 10 49 Turn Signal On...

Page 223: ... changed to high beam the fog lamps also go off When the high beam headlamps are turned off the fog lamps will come on again Some localities have laws that require the headlamps to be on with the fog lamps Auxiliary Roof Mounted Lamp If the vehicle has this feature this button includes wiring provisions for a dealer or a qualified service center to install an auxiliary roof lamp This button is loc...

Page 224: ...tion see Adding a Snow Plow or Similar Equipment on page 9 119 Interior Lighting Instrument Panel Illumination Control D Instrument Panel Brightness This feature controls the brightness of the instrument panel lights and is located next to the exterior lamps control Push the knob to extend out and then it can be turned Turn the knob clockwise or counterclockwise to brighten or dim the instrument p...

Page 225: ...he exterior lamps control k Dome Off Press the button in and the dome lamps remain off when a door is opened Press the button again to return it to the extended position so that the dome lamps come on when a door is opened Reading Lamps For vehicles with reading lamps they are located on the overhead console To turn on the reading lamps press the button located next to each lamp To turn them off p...

Page 226: ...of charge is high the voltage is lowered slightly to prevent overcharging If the vehicle has a voltmeter gauge or a voltage display on the Driver Information Center DIC you may see the voltage move up or down This is normal If there is a problem an alert will be displayed The battery can be discharged at idle if the electrical loads are very high This is true for all vehicles This is because the g...

Page 227: ...isplayed such as BATTERY SAVER ACTIVE BATTERY VOLTAGE LOW or LOW BATTERY If one of these messages displays it is recommended that the driver reduce the electrical loads as much as possible See Driver Information Center DIC on page 5 33 Battery Power Protection This feature shuts off the dome and reading lamps if they are left on for more than 10 minutes after the ignition is turned off The cargo l...

Page 228: ...Black plate 12 1 Chevrolet Silverado Owner Manual 2012 6 12 Lighting 2 NOTES ...

Page 229: ...t Infotainment Rear Seat Entertainment RSE System 7 40 Rear Seat Audio RSA System 7 50 Phone Bluetooth 7 52 Trademarks and License Agreements Trademarks and License Agreements 7 60 Introduction Infotainment Determine which radio the vehicle has and read the following pages to become familiar with its features WARNING Taking your eyes off the road for extended periods could cause a crash resulting ...

Page 230: ...re with the operation of the engine radio or other systems and could damage them Follow federal rules covering mobile radio and telephone equipment The vehicle has Retained Accessory Power RAP With RAP the audio system can be played even after the ignition is turned off See Retained Accessory Power RAP on page 9 32 for more information Navigation Radio System For vehicles with a navigation radio s...

Page 231: ...Black plate 3 1 Chevrolet Silverado Owner Manual 2012 Infotainment System 7 3 Operation AM FM Radio ...

Page 232: ...Black plate 4 1 Chevrolet Silverado Owner Manual 2012 7 4 Infotainment System Radio with CD MP3 Shown Radio with USB and CD MP3 Radio with USB and Six Disc CD MP3 and Radio with CD Similar ...

Page 233: ...s Balance Fade Vehicles with a USB CD and DVD radio may have a Rear Seat Entertainment RSE system See Rear Seat Entertainment RSE System on page 7 40 for more information on the vehicle s RSE system The DVD player is the top slot on the radio faceplate The player is capable of reading the DTS programmed DVD Audio or DVD Video media DTS and DTS Digital Surround are registered trademarks of Digital ...

Page 234: ...e as the vehicle s speed changes while driving so that the volume level stays consistent To activate SCV 1 Set the radio volume to the desired level 2 Press the MENU button to display the radio setup menu 3 Press the softkey under the AUTO VOLUM automatic volume tab on the radio display 4 Press the softkey under the desired Speed Compensated Volume setting OFF Low Med or High to select the level o...

Page 235: ...f a station s frequency is weak or if there is static decrease the treble To quickly adjust bass midrange or treble to the middle position press the softkey positioned under the BASS MID or TREB tab for more than two seconds A beep sounds and the level adjusts to the middle position To quickly adjust all tone and speaker controls to the middle position press the f knob for more than two seconds un...

Page 236: ...ey under the desired tab 3 Adjust the setting by doing one of the following Turn the f knob clockwise or counterclockwise Press the SEEK or SEEK Press the FWD or s REV To quickly adjust all speaker and tone controls to the middle position press the f knob for more than two seconds If the Rear Seat Audio RSA is turned on the radio disables FADE and mutes the rear speakers Radio Messages Calibration...

Page 237: ...ed f Tune Turn to manually select radio stations SEEK Press to seek the previous radio station Press and hold for a few seconds until a beep sounds to scan for radio stations in descending order press the SEEK button again to stop scanning radio stations The radio only seeks and scans stations with a strong signal that are in the selected band For the AM FM Radio press and hold the SEEK for four s...

Page 238: ... FM2 and 6 AM can be programmed on the six numbered pushbuttons Setting Preset Stations To store presets 1 Tune to a radio station 2 Press and hold one of the six numbered pushbuttons for three seconds until a beep sounds 3 Repeat Steps 1 and 2 to store additional radio stations Storing a Radio Station as a Favorite To store a station as a favorite 1 Tune to a radio station 2 Press the FAV button ...

Page 239: ...ent XM channel If information is available the song title information displays on the top line of the display and artist information displays on the bottom line When information is not available NO INFO displays Finding a Channel BAND Press to switch between AM FM or XM if equipped f Tune Turn to manually select an XM channel SEEK Press to go to the previous XM channel SEEK Press to go to the next...

Page 240: ...dd or Remove tab To restore all removed categories press the softkey under the Restore All tab 5 Repeat the steps to remove more categories Storing XM Channels Drivers are encouraged to store XM channels while the vehicle is parked see Defensive Driving on page 9 3 Tune to stored radio stations using the presets favorites button and steering wheel controls if the vehicle has this feature Up to 36 ...

Page 241: ...d take no longer than 30 seconds No XM Signal The system is functioning correctly but the vehicle is in a location that is blocking the XM signal When the vehicle is moved into an open area the signal should return Loading XM The audio system is acquiring and processing audio and text data No action is needed This message should disappear shortly Channel Off Air This channel is not currently in se...

Page 242: ...sult with your dealer Check Antenna If this message does not clear within a short period of time the receiver or antenna could have a fault Consult with your dealer Check XM Receivr If this message does not clear within a short period of time the receiver could have a fault Consult with your dealer XM Not Available If this message does not clear within a short period of time the receiver could hav...

Page 243: ...se interference with the vehicle s radio This interference may occur when making or receiving phone calls charging the phone s battery or simply having the phone on This interference causes an increased level of static while listening to the radio If static is received while listening to the radio unplug the cellular phone and turn it off Fixed Mast Antenna The fixed mast antenna can withstand mos...

Page 244: ...f foreign materials liquids and debris If an error displays see CD Player Messages later in this section Care of CDs If playing a CD R the sound quality can be reduced due to CD R or CD RW quality the method of recording the quality of the music that has been recorded and the way the CD R or CD RW has been handled Handle them carefully Store CD Rs or CD RWs in their original cases or other protect...

Page 245: ...utton again to cancel loading more CDs Ejecting a CD Single CD Player Z EJECT Press and release to eject the disc Remove the CD when Remove Disc displays If the disc is not removed after several seconds the disc is automatically pulled back into the player Ejecting a CD Six Disc CD Player Z EJECT Press and release to eject the disc that is currently playing Remove the CD when Remove Disc displays ...

Page 246: ...splay and artist information displays on the bottom line When information is not available NO INFO displays f Tune Turn to select tracks on the CD that is currently playing SEEK Press to go to the start of the current track if more than 10 seconds on the CD have played Press to go to the previous track if less than 10 seconds on the CD have played Press and hold or press multiple times to continue...

Page 247: ...h USB and CD MP3 and Radio with USB and Six Disc CD MP3 have the capability of playing an MP3 CD R or CD RW disc Format Radios that have the capability of playing MP3s can play mp3 or wma files that were recorded onto a CD R or CD RW disc The files can be recorded with the following fixed bit rates 32 kbps 40 kbps 56 kbps 64 kbps 80 kbps 96 kbps 112 kbps 128 kbps 160 kbps 192 kbps 224 kbps 256 kbp...

Page 248: ...list Play begins from the first track in the first folder and continues sequentially through all tracks in each folder When the last track of the last folder has played play continues from the first track of the first folder File System and Naming The song name that displays is the song name that is contained in the ID3 tag If the song name is not present in the ID3 tag then the radio displays the...

Page 249: ... than 10 seconds have played Press and hold or press multiple times to continue moving backward through tracks SEEK Press to go to the next track Press and hold or press multiple times to continue moving forward through tracks s REV Reverse Press and hold to reverse playback quickly Sound is heard at a reduced volume and the elapsed time of the file displays Release s REV to resume playing FWD Fas...

Page 250: ...e current artist playing is shown on the second line of the display Once all songs by that artist are played the player moves to the next artist in alphabetical order and begins playing files by that artist To listen to files by another artist press the softkey located below either arrow tab The disc goes to the next or previous artist in alphabetical order Continue pressing either softkey below t...

Page 251: ...or message write it down and provide it to your dealer when reporting the problem CD DVD Player Care of the CD and DVD Player Do not add any label to a disc It could get caught in the CD or DVD player If a disc is recorded on a personal computer and a description label is needed try labeling the top of the recorded disc with a marking pen The use of CD DVD lens cleaners is not advised due to the r...

Page 252: ...ers at one time An audio source is defined as DVD slot CD slot XM FM AM front auxiliary jack USB port or rear auxiliary jack Press the O button to turn the radio on The radio can be heard through all of the vehicle speakers Front seat passengers can listen to the radio AM FM or XM if equipped by pressing the BAND button or the DVD CD AUX button to select CD slot DVD slot front auxiliary input USB ...

Page 253: ...e CD is controlled by the buttons on the radio faceplate or by the RSA unit See Rear Seat Audio RSA System on page 7 50 for more information The DVD CD decks the upper slot is the DVD deck and the lower slot is the CD deck of the radio are compatible with most audio CDs CD Rs CD RWs and MP3s When a CD is inserted the text tab DVD or CD symbol displays on the left side of the radio display As each ...

Page 254: ...aying SEEK Press to go to the start of the current track if more than five seconds on the CD have played Press to go to the previous track if less than five seconds on the CD have played Press and hold or press multiple times to continue moving backward through the tracks on the CD SEEK Press to go to the next track Press and hold or press multiple times to continue moving forward through the trac...

Page 255: ...d as a folder If the root directory has compressed audio files the directory displays as F1 ROOT on the radio If a disc contains both uncompressed CD audio and MP3 WMA files a folder under the root directory called CD accesses all of the CD audio tracks on the disc Empty Folder Folders that do not contain files are skipped and the player advances to the next folder that contains files No Folder Wh...

Page 256: ...s the song name that is contained in the ID3 tag If the song name is not present in the ID3 tag then the radio displays the file name without the extension such as mp3 as the track name Track names longer than 32 characters or 4 pages are shortened Parts of words on the last page of text and the extension of the file name do not display Preprogrammed Playlists Preprogrammed playlists that were cre...

Page 257: ...e disc depending on the number of files on the disc The radio may begin playing while it is scanning in the background When the scan is finished the disc begins playing files in order by artist The current artist playing is shown on the second line of the display Once all songs by that artist are played the player moves to the next artist in alphabetical order and begins playing files by that arti...

Page 258: ...Rear Seat Entertainment RSE System on page 7 40 and CD DVD Player Messages later in this section for more information Inserting a Disc Insert a disc partway into the top slot label side up The player pulls it in and the disc should begin playing Loading Disc shows on the radio display At the same time the radio displays a softkey menu of option s Some discs automatically play the movie while other...

Page 259: ...40 for more information If a disc is inserted into the top DVD slot the rear seat operator can turn on the video screen and use the remote control to navigate the CD tracks only through the remote control O Power Press to turn the radio on or off Turn clockwise or counterclockwise to increase or decrease the volume Press and hold for more than two seconds to turn off the entire radio and Rear Seat...

Page 260: ...ause mode If the Pause tab is showing on the display the system is in playback mode If the DVD screen is off press the play button to turn the screen on Some DVDs begin playing after the previews have finished although there could be a delay of up to 30 seconds If the DVD does not begin playing the movie automatically press the softkey located under the play pause symbol tag displayed on the radio...

Page 261: ...e If the pause tab is showing on the display the system is in playback mode q Group r Press to cycle through musical groupings on the DVD A disc Nav Navigate Press to display directional arrows for navigating through the menus e Audio Stream Press to cycle through audio stream formats located on the DVD A disc The video screen shows the audio stream changing The rear seat passenger can navigate th...

Page 262: ...message displays if no disc is present when the Z or DVD CD AUX button is pressed on the radio Optical Error This message displays if the disc was inserted upside down Disk Read Error This message displays if a disc was inserted with an invalid or unknown format Player Error This message displays if there are disc load or disc eject problems It is very hot When the temperature returns to normal th...

Page 263: ...olume adjustments might have to be made from the portable device if the volume is not loud or soft enough BAND Press to listen to the radio when a portable audio device is playing The portable audio device continues playing CD AUX CD Auxiliary Press to play a CD when a portable audio device is playing Press again and the system begins playing audio from the connected portable audio player If a por...

Page 264: ...e USB port Make sure the iPod has the latest firmware from Apple for proper operation iPod firmware can be updated using the latest iTunes application See www apple com itunes For help with identifying the iPod go to www apple com support Radios that have a USB port can play mp3 and wma files that are stored on a USB storage device as well as AAC files that are stored on an iPod USB Supported File...

Page 265: ...xiliary input jack using a standard 3 5 mm 1 8 in stereo cable See Using the Auxiliary Input Jack earlier for more information Using the Radio to Control a USB Storage Device or iPod The radio can control a USB storage device or an iPod using the radio buttons and knobs and display song information on the radio s display f Tune Turn to select files SEEK Press to go to the start of the track if mor...

Page 266: ... device c Folder View Press the softkey below c to view the contents of the current folder on the USB drive To browse and select files 1 Press the softkey below c 2 Turn f to scroll through the list of folders 3 Press f to select the desired folder If there is more then one folder repeat Steps 1 and 2 until the desired folder is reached 4 Turn f to scroll through the files in the selected folder 5...

Page 267: ...or to select between Repeat All and Repeat Track Repeat All Press the softkey below to repeat all tracks The tab appears lowered when Repeat All is being used This is the default mode when a USB storage device or iPod is first connected Repeat Track Press the softkey below to repeat one track The tab appears raised when Repeat Track is being used Shuffle Functionality To use Shuffle Press the soft...

Page 268: ...E system is above 20 C 4 F or below 60 C 140 F If the temperature of the vehicle is outside this range heat or cool the vehicle until the temperature is within the operating range of the RSE system Parental Control The RSE system may have a Parental Control feature depending on which radio the vehicle has To start Parental Control press and hold the radio power button for more than two seconds to ...

Page 269: ...eadphones or if the indicator light does not come on the batteries might need to be replaced See Battery Replacement later in this section for more information Switch the headphones to Off when not in use Infrared transmitters are located at the rear of the overhead console The headphones shut off automatically to save the battery power if the RSE system and RSA are shut off or if the headphones a...

Page 270: ...en prompt zero 0 or contact your dealer Battery Replacement To change the batteries on the headphones 1 Turn the screw to loosen the battery door located on the left side of the headphones Slide the battery door open 2 Replace the two batteries in the compartment Make sure that they are installed correctly using the diagram on the inside of the battery compartment 3 Replace the battery door and ti...

Page 271: ...the speakers by sourcing the radio to the auxiliary device or by sourcing the RSA to the Rear Aux and listening with the wireless headphones on Channel 2 or with the wired headphones See Using the Auxiliary Input Jack under Auxiliary Devices on page 7 35 for more information about changing the source Changing the RSE Video Screen Settings The screen display mode normal full and zoom screen brightn...

Page 272: ...by selecting AUX as the source on the radio Video Screen The video screen is located in the overhead console To use the video screen 1 Push the release button located on the overhead console 2 Move the screen to the desired position When the video screen is not in use push it up into its locked position If a DVD is playing and the screen is raised to its locked position the screen remains on This ...

Page 273: ... the remote control in a hot area or in direct sunlight can damage it and the repairs will not be covered by the warranty Storage in extreme cold can weaken the batteries Keep the remote control stored in a cool dry place If the remote control becomes lost or damaged a new universal remote control can be purchased If this happens make sure the universal remote control uses a code set of Toshiba Re...

Page 274: ...ode Also reverse can be played slowly by pressing the play pause button and then pressing the fast reverse button To cancel slow play mode press the play pause button t Previous Track Chapter Press this button to return to the start of the current track or chapter Press this button again to go to the previous track or chapter This button might not work when the DVD is playing the copyright informa...

Page 275: ...rmat and content of this function vary for each disc 1 through 0 Numeric Keypad The numeric keypad provides the capability of direct chapter or track number selection Clear Press this button within three seconds after entering a numeric selection to clear all numerical inputs 10 Double Digit Entries Press this button to select chapter or track numbers greater than nine Press this button before ent...

Page 276: ... connections at both devices The remote control does not work Check to make sure there is no obstruction between the remote control and the transmitter window Check the batteries to make sure they are not dead or installed incorrectly After stopping the player and pushing Play sometimes the DVD starts where it left off and sometimes at the beginning If the stop button was pressed one time the DVD ...

Page 277: ...r Messages The DVD display error message depends on the radio that is in the vehicle The video screen can display one of the following Disc Load Eject Error This message displays when there are disc load or eject problems Disc Format Error This message displays if the disc is inserted with the disc label wrong side up or if the disc is damaged Disc Region Error This message displays if the disc is...

Page 278: ...at passengers can control and listen to a CD through the headphones while the driver listens to the radio through the front speakers The rear seat passengers have control of the volume for each set of headphones The radio functionality is controlled by both the RSA and the front radio Only one band can be tuned to at one time Changing the band on the RSA or the front radio will change the band on ...

Page 279: ...M if equipped press the seek arrows to go to the previous or to the next station or channels and stay there This function is inactive with some radios if the front seat passengers are listening to the radio Press and hold either seek arrow until the display flashes to tune to an individual station The display stops flashing after the buttons have not been pushed for more than two seconds This func...

Page 280: ...ng Placement and receipt of calls in a hands free mode Sharing of the cell phone s address book or contact list with the vehicle To minimize driver distraction before driving and with the vehicle parked Become familiar with the features of the cell phone Organize the phone book and contact lists clearly and delete duplicate or rarely used entries If possible program speed dial or other shortcuts R...

Page 281: ... then speak How to Speak Speak clearly in a calm and natural voice Audio System When using the in vehicle Bluetooth system sound comes through the vehicle s front audio system speakers and overrides the audio system Use the audio system volume knob during a call to change the volume level The adjusted volume level remains in memory for later calls To prevent missed calls a minimum volume level is ...

Page 282: ... to a different paired phone see Connecting to a Different Phone later in this section Pairing a Phone 1 Press and hold b g for two seconds 2 Say Bluetooth This command can be skipped 3 Say Pair The system responds with instructions and a four digit Personal Identification Number PIN The PIN is used in Step 5 4 Start the pairing process on the cell phone that you want to pair For help with this pr...

Page 283: ...ere paired Depending on which cell phone you want to connect to you may have to use this command several times 1 Press and hold b g for two seconds 2 Say Bluetooth 3 Say Change phone If another cell phone is found the response will be Phone name is now connected If another cell phone is not found the original phone remains connected Storing and Deleting Phone Numbers The system can store up to 30 ...

Page 284: ...ard followed by a tone After the last digit has been entered say Store and then follow the directions given by the system to save a name tag for this number Using the Delete Command 1 Press and hold b g for two seconds 2 Say Delete 3 Say the name tag you want to delete Using the Delete All Name Tags Command This command deletes all stored name tags in the Hands Free Calling Directory and the OnSta...

Page 285: ...git it heard followed by a tone If an unwanted number is recognized by the system say Clear at any time to clear the last number To hear all of the numbers recognized by the system say Verify at any time 1 Press and hold b g for two seconds 2 Say Digit Dial 3 Say each digit one at a time that you want to dial After each digit is entered the system repeats back the digit it heard followed by a tone...

Page 286: ... x to end a call Muting a Call During a call all sounds from inside the vehicle can be muted so that the person on the other end of the call cannot hear them To mute a call press b g and then say Mute call To cancel mute press b g and then say Un mute call Transferring a Call Audio can be transferred between the Bluetooth system and the cell phone The cell phone must be paired and connected with t...

Page 287: ...one system Account numbers can also be stored for use Sending a Number or Name Tag During a Call 1 Press b g The system responds Ready followed by a tone 2 Say Dial 3 Say the number or name tag to send Clearing the System Unless information is deleted out of the in vehicle Bluetooth system it will be retained indefinitely This includes all saved name tags in the phone book and phone pairing inform...

Page 288: ...tent s 5 451 942 5 956 674 5 974 380 5 978 762 6 487 535 other U S and worldwide patents issued pending DTS and the Symbol are registered trademarks and DTS Digital Surround and the DTS logos are trademarks of DTS Inc All Rights Reserved Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories ...

Page 289: ...ntrol Systems with Heater Only 8 4 Dual Automatic Climate Control System 8 5 Air Vents Air Vents 8 11 Climate Control Systems Climate Control Systems with Air Conditioning With this system the heating cooling and ventilation can be controlled A Fan Control B Temperature Control C Air Delivery Mode Control D Air Conditioning E Outside Air F Recirculation G Rear Window Defogger ...

Page 290: ...lears the windows of fog or moisture Air is directed to the windshield floor outlets and side window vents 0 Defrost This mode removes fog or frost from the windshield more quickly Air is directed to the windshield and the side window vents with some air directed to the floor vents The system automatically forces outside air into the vehicle The recirculation mode cannot be selected in the defog o...

Page 291: ...ng system removes moisture from the air so a small amount of water might drip under the vehicle while idling or after turning off the engine This is normal Rear Window Defogger For vehicles with a rear window defogger a warming grid is used to remove fog from the rear window 1 Rear Press to turn the rear window defogger on or off An indicator light on the button comes on to show that the rear wind...

Page 292: ... turn the front system off Air Delivery Mode Control Turn clockwise or counterclockwise to increase or decrease the temperature inside the vehicle The knob can be positioned between two modes to select a combination of those modes Select from the following H Vent Air is directed to the instrument panel outlets Bi Level Air is divided between the instrument panel and floor outlets 6 Floor Air is di...

Page 293: ... into the vehicle Do not drive the vehicle until all the windows are clear Dual Automatic Climate Control System The heating cooling and ventilation in the vehicle can be controlled with this system The vehicle also has a flow through ventilation system described later in this section A Driver and Passenger Temperature Controls B Fan Control C AUTO D Defrost E Recirculation F Outside Air G Air Del...

Page 294: ...driver or passenger side of the vehicle The temperature can be adjusted even if the system is turned off This is possible since outside air always flows through the system as the vehicle is moving forward unless it is set to recirculation mode See Recirculation later in this section Press the or buttons to increase or decrease the cabin temperature The driver side or passenger side temperature dis...

Page 295: ...se the driver or passenger temperature buttons to adjust the temperature setting as necessary If a temperature setting of 15 C 60 F is chosen the system remains at the maximum cooling setting If a temperature setting of 32 C 90 F is chosen the system remains at the maximum heat setting Choosing either maximum setting will not cause the vehicle to heat or cool any faster Do not cover the solar sens...

Page 296: ... of fog or moisture Air is directed to the windshield floor outlets and side window vents In this mode the system turns off recirculation and runs the air conditioning compressor unless the outside temperature is close to freezing The recirculation mode cannot be selected while in the defrost mode 0 Defrost This mode removes fog or frost from the windshield more quickly Air is directed to the wind...

Page 297: ...hile idling or after turning off the engine This is normal Recirculation Press to turn the recirculation mode on An indicator light comes on to show that recirculation is on This mode recirculates and helps to quickly cool the air inside the vehicle It can be used to help prevent outside air and odors from entering the vehicle The recirculation mode cannot be used with floor defog or defrost modes...

Page 298: ... are clear Notice Do not use a razor blade or sharp object to clear the inside rear window Do not adhere anything to the defogger grid lines in the rear glass These actions may damage the rear defogger Repairs would not be covered by your warranty Heated Mirror For vehicles with heated outside rearview mirrors the mirrors heat to help clear fog or frost from the surface of the mirror when the rear...

Page 299: ... the air delivery mode The system may also supply cooler air to the side of the vehicle facing the sun The recirculation mode will also be used as needed to maintain cool outlet temperatures Air Vents Use the air outlets located in the center and on the side of the instrument panel to direct the airflow Use the thumbwheels near the air outlets to open or close off the airflow Operation Tips Clear ...

Page 300: ...Black plate 12 1 Chevrolet Silverado Owner Manual 2012 8 12 Climate Controls 2 NOTES ...

Page 301: ...9 32 Engine Coolant Heater 9 32 Shifting Into Park 9 34 Shifting out of Park 9 35 Parking Manual Transmission 9 36 Parking over Things That Burn 9 36 Active Fuel Management 9 37 Engine Exhaust Engine Exhaust 9 37 Running the Vehicle While Parked 9 38 Automatic Transmission Automatic Transmission 9 39 Manual Mode 9 43 Tow Haul Mode 9 44 Manual Transmission Manual Transmission 9 46 Drive Systems Fou...

Page 302: ... driver distraction Become familiar with the local laws in your area To avoid distracted driving always keep your eyes on the road hands on the wheel and mind on the drive Do not use a phone in demanding driving situations Use a hands free method to place or receive necessary phone calls Watch the road Do not read take notes or look up information on phones or other electronic devices Designate a ...

Page 303: ...er road users pedestrians bicyclists and other drivers are going to be careless and make mistakes Anticipate what they might do and be ready Allow enough following distance between you and the driver in front of you Focus on the task of driving Drunk Driving Death and injury associated with drinking and driving is a global tragedy WARNING Drinking and then driving is very dangerous Your reflexes p...

Page 304: ...e the power assist is used up it can take longer to stop and the brake pedal will be harder to push Steering Hydraulic Power Steering Your vehicle has hydraulic power steering It may require maintenance See Power Steering Fluid Power Steering Fluid on page 10 28 If power steering assist is lost because the engine stops or the power steering system is not functioning the vehicle can be steered but ...

Page 305: ... speed or steering in a curve causes tires to slip and lose cornering force Acceleration Skid too much throttle causes the driving wheels to spin Defensive drivers avoid most skids by taking reasonable care suited to existing conditions and by not overdriving those conditions But skids are always possible If the vehicle starts to slide follow these suggestions Ease your foot off the accelerator pe...

Page 306: ...ct the tire manufacturer for more information about the original equipment tires see the Limited Warranty and Owner Assistance Information manual Controlling the vehicle is the key to successful off road driving One of the best ways to control the vehicle is to control the speed WARNING When driving off road bouncing and quick changes in direction can easily throw you out of position This could ca...

Page 307: ...h terrain You or your passengers can be struck by flying objects Secure the cargo properly Keep cargo in the cargo area as far forward and as low as possible The heaviest things should be on the floor forward of the rear axle Heavy loads on the roof raise the vehicle s center of gravity making it more likely to roll over You can be seriously or fatally injured if the vehicle rolls over Put heavy l...

Page 308: ...tion for a manual transmission Shift the transfer case to any position but N Neutral Before driving on a hill assess the steepness traction and obstructions If the terrain ahead cannot be seen get out of the vehicle and walk the hill before driving further When driving on hills Use a low gear and keep a firm grip on the steering wheel Maintain a slow speed When possible drive straight up or down t...

Page 309: ... overheat and fade This could cause loss of control and you or others could be injured or killed Apply the brakes lightly when descending a hill and use a low gear to keep vehicle speed under control If the vehicle stalls on a hill 1 Apply the brakes to stop the vehicle and then apply the parking brake 2 Shift into P Park for an automatic transmission or 1 First for a manual transmission and then ...

Page 310: ... a rock a rut etc and roll over Hidden obstacles can make the steepness of the incline more severe If a rock is driven across with the uphill wheels or if the downhill wheels drop into a rut or depression the vehicle can tilt even more If an incline must be driven across and the vehicle starts to slide turn downhill This should help straighten out the vehicle and prevent the side slipping WARNING ...

Page 311: ...nough to cover the wheel hubs axles or exhaust pipe Deep water can damage the axle and other vehicle parts If the standing water is not too deep drive slowly through it At faster speeds water splashes on the ignition system and the vehicle can stall Stalling can also occur if you get the exhaust pipe under water While the exhaust pipe is under water you will not be able to start the engine When go...

Page 312: ...nore police warnings and be very cautious about trying to drive through flowing water Hydroplaning Hydroplaning is dangerous Water can build up under the vehicle s tires so they actually ride on the water This can happen if the road is wet enough and you are going fast enough When the vehicle is hydroplaning it has little or no contact with the road There is no hard and fast rule about hydroplanin...

Page 313: ...ould then have poor braking or even none going down a hill You could crash Shift down to let the engine assist the brakes on a steep downhill slope WARNING Coasting downhill in N Neutral or with the ignition off is dangerous The brakes will have to do all the work of slowing down and they could get so hot that they would not work well You would then have poor braking or even none going down a hill...

Page 314: ...in and polish the surface under the tires even more The Antilock Brake System ABS on page 9 61 improves vehicle stability during hard stops on slippery roads but apply the brakes sooner than when on dry pavement Allow greater following distance on any slippery road and watch for slippery spots Icy patches can occur on otherwise clear roads in shaded areas The surface of a curve or an overpass can ...

Page 315: ...t the climate control system to a setting that circulates the air inside the vehicle and set the fan speed to the highest setting See Climate Control Systems in the Index For more information about carbon monoxide see Engine Exhaust on page 9 37 Run the engine for short periods only as needed to keep warm but be careful To save fuel run the engine for only short periods as needed to warm the vehic...

Page 316: ...Vehicle to Get It Out Turn the steering wheel left and right to clear the area around the front wheels For four wheel drive vehicles shift into Four Wheel High For vehicles with StabiliTrak turn the traction control part of the system off Shift back and forth between R Reverse and a forward gear spinning the wheels as little as possible To prevent transmission wear wait until the wheels stop spinn...

Page 317: ...h weight your vehicle can carry This weight is called the vehicle capacity weight and includes the weight of all occupants cargo and all nonfactory installed options Two labels on your vehicle show how much weight it was designed to carry the Tire and Loading Information label and the Certification Tire label WARNING Do not load the vehicle any heavier than the Gross Vehicle Weight Rating GVWR or ...

Page 318: ...nt seating positions A and the maximum vehicle capacity weight B in kilograms and pounds The Tire and Loading Information label also shows the size of the original equipment tires C and the recommended cold tire inflation pressures D For more information on tires and inflation see Tires on page 10 57 and Tire Pressure on page 10 65 There is also important loading information on the vehicle Certifi...

Page 319: ...city For example if the XXX amount equals 1400 lbs and there will be five 150 lb passengers in your vehicle the amount of available cargo and luggage load capacity is 650 lbs 1400 750 5x150 650 lbs 5 Determine the combined weight of luggage and cargo being loaded on the vehicle That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4 6 If your vehicle wi...

Page 320: ...36 kg 300 lbs C Available Occupant and Cargo Weight 317 kg 700 lbs Example 2 A Vehicle Capacity Weight for Example 2 453 kg 1 000 lbs B Subtract Occupant Weight 68 kg 150 lbs 5 340 kg 750 lbs C Available Cargo Weight 113 kg 250 lbs Example 3 A Vehicle Capacity Weight for Example 3 453 kg 1 000 lbs B Subtract Occupant Weight 91 kg 200 lbs 5 453 kg 1 000 lbs C Available Cargo Weight 0 kg 0 lbs ...

Page 321: ...he driver door The label shows the size of your vehicle s original tires and the inflation pressures needed to obtain the gross weight capacity of your vehicle This is called Gross Vehicle Weight Rating GVWR The GVWR includes the weight of the vehicle all occupants fuel and cargo The Certification Tire label also tells you the maximum weights for the front and rear axles called Gross Axle Weight R...

Page 322: ...ey are properly secured WARNING Do not load the vehicle any heavier than the Gross Vehicle Weight Rating GVWR or either the maximum front or rear Gross Axle Weight Rating GAWR This can cause systems to break and change the way the vehicle handles This could cause loss of control and a crash Overloading can also shorten the life of the vehicle Notice Overloading the vehicle may cause damage Repairs...

Page 323: ...Driving under Off Road Driving on page 9 6 Two Tiered Loading Depending on the model of your pick up an upper load platform can be created by positioning three or four 5 cm 2 inches by 15 cm 6 inches wooden planks across the width of the pickup box The planks must be inserted in the pickup box depressions When using this upper load platform be sure the load is securely tied down to prevent it from...

Page 324: ...Remember not to exceed the Gross Axle Weight Rating GAWR of the front or rear axle Equipment Maximum Weight Ladder Rack and Cargo 340 kg 750 lbs Cross Toolbox and Cargo 181 kg 400 lbs Side Boxes and Cargo 113 kg per side 250 lbs per side The combined weight for all rail mounted equipment should not exceed 454 kg 1 000 lbs Loading Points A Primary Load Points B Secondary Load Areas C Cargo Manageme...

Page 325: ...Rating CWR When installing and loading a slide in camper check the manufacturer s instructions When carrying a slide in camper the total cargo load of the vehicle is the weight of the camper plus the following Everything added to the camper after it left the factory Everything in the camper All the people inside The CWR is the maximum weight of the load the vehicle can carry It does not include th...

Page 326: ...act this extra weight from the CWR This extra weight may shorten the center of gravity zone of the vehicle If the slide in camper and its load weighs less than the CWR the center of gravity zone for your vehicle may be larger Secure loose items to prevent weight shifts that could affect the balance of the vehicle When the truck camper is loaded drive to a scale and weigh on the front and on the re...

Page 327: ...lier replacement Follow this breaking in guideline every time you get new brake linings Do not tow a trailer during break in See Trailer Towing on page 9 90 for the trailer towing capabilities of the vehicle and more information Following break in engine speed and load can be gradually increased Adjustable Throttle and Brake Pedal On vehicles with this feature you can change the position of the th...

Page 328: ...ks the ignition It also locks the transmission on automatic transmission vehicles The key can be removed in LOCK OFF Do not turn the engine off when the vehicle is moving This will cause a loss of power assist in the brake and steering systems and disable the airbags If the vehicle must be shut off in an emergency 1 Brake using a firm and steady pressure Do not pump the brakes repeatedly This may ...

Page 329: ...RY This position lets things like the radio and the windshield wipers operate while the engine is off Use this position if the vehicle must be pushed or towed C ON RUN This position can be used to operate the electrical accessories and to display some instrument panel cluster warning and indicator lights This position can also be used for service and diagnostics and to verify the proper operation ...

Page 330: ...u could damage the transmission Shift to P Park only when the vehicle is stopped Manual Transmission The shift lever should be in N Neutral and the parking brake engaged Hold the clutch pedal down to the floor and start the engine The vehicle will not start if the clutch pedal is not all the way down Starting Procedure 1 With your foot off the accelerator pedal turn the ignition key to START When ...

Page 331: ...e accelerator pedal all the way to the floor and holding it there as you hold the key in START for up to 15 seconds Wait at least 15 seconds between each try to allow the cranking motor to cool down When the engine starts let go of the key and accelerator If the vehicle starts briefly but then stops again do the same thing This clears the extra gasoline from the engine Do not race the engine immed...

Page 332: ...e used for up to 10 minutes after the engine is turned off Audio System Power Windows OnStar System if equipped Sunroof if equipped These features work when the key is in ON RUN or ACC ACCESSORY Once the key is turned from ON RUN to LOCK OFF the windows and sunroof continue to work up to 10 minutes until any door is opened The radio continues to work for up to 10 minutes or until the driver door i...

Page 333: ...ounded outlet could cause an electrical shock Also the wrong kind of extension cord could overheat and cause a fire You could be seriously injured Plug the cord into a properly grounded three prong 110 volt AC outlet If the cord will not reach use a heavy duty three prong extension cord rated for at least 15 amps 4 Before starting the engine be sure to unplug and store the cord as it was before to...

Page 334: ...ke on page 9 63 for more information 2 Move the shift lever into the P Park position by pulling the shift lever toward you and moving it up as far as it will go 3 Be sure the transfer case is in a drive gear not in N Neutral 4 Turn the ignition key to LOCK OFF 5 Remove the key and take it with you If you can leave the vehicle with the ignition key in your hand the vehicle is in P Park Leaving the ...

Page 335: ...eave the driver seat To find out how Shifting Into Park on page 9 34 When you are ready to drive move the shift lever out of P Park before you release the parking brake If torque lock does occur you may need to have another vehicle push yours a little uphill to take some of the pressure from the parking pawl in the transmission then you will be able to pull the shift lever out of P Park Shifting o...

Page 336: ... vehicle serviced soon Parking Manual Transmission If the vehicle has a manual transmission before you get out of the vehicle move the shift lever into R Reverse and firmly apply the parking brake Once the shift lever has been placed into R Reverse with the clutch pedal pressed in turn the ignition key to LOCK OFF remove the key and release the clutch If you are parking on a hill or if the vehicle...

Page 337: ...y Engine Exhaust WARNING Engine exhaust contains carbon monoxide CO which cannot be seen or smelled Exposure to CO can cause unconsciousness and even death Exhaust may enter the vehicle if The vehicle idles in areas with poor ventilation parking garages tunnels deep snow that may block underbody airflow or tail pipes The exhaust smells or sounds strange or different The exhaust system leaks due to...

Page 338: ...matic transmission shift lever is not fully in P Park with the parking brake firmly set The vehicle can roll Do not leave the vehicle when the engine is running unless you have to If you have left the engine running the vehicle can move suddenly You or others could be injured To be sure the vehicle will not move even when you are on fairly level ground always set the parking brake and move the shi...

Page 339: ...ic transmission have an electronic shift position indicator within the instrument panel cluster This display comes on when the ignition key is turned to the ON RUN position There are several different positions for the shift lever Hydra Matic 4 Speed Automatic Transmission Heavy Duty 6 Speed Automatic Transmission Shown Light Duty 6 Speed Similar See Range Selection Mode under Manual Mode on page ...

Page 340: ... sure the vehicle will not move even when you are on fairly level ground always set the parking brake and move the shift lever to P Park See Shifting Into Park on page 9 34 If you are pulling a trailer see Driving Characteristics and Towing Tips on page 9 86 WARNING If you have Four Wheel Drive the vehicle will be free to roll even if the shift lever is in P Park if the transfer case is in Neutral...

Page 341: ...ccelerator pedal about halfway down Going about 55 km h 35 mph or more push the accelerator all the way down By doing this the vehicle shifts down to the next gear and has more power D Drive can be used when towing a trailer carrying a heavy load driving on steep hills or for off road driving You might want to shift the transmission to a lower gear selection if the transmission shifts too often Do...

Page 342: ... If the vehicle has this feature see Range Selection Mode under Manual Mode on page 9 43 3 Third This position is also used for normal driving It reduces vehicle speed more than D Drive without using the brakes You might choose 3 Third instead of D Drive when driving on hilly winding roads when towing a trailer so there is less shifting between gears and when going down a steep hill 2 Second This ...

Page 343: ...Range Selection Mode Allison Transmission or Hydra Matic 6 Speed Transmission The vehicle may have a Range Selection Mode The Range Selection Mode helps control the vehicle s transmission and vehicle speed while driving down hill or towing a trailer by letting you select a desired range of gears To use this feature do the following 1 Move the shift lever to M Manual Mode 2 Press the plus minus but...

Page 344: ...topping on a hill use the brakes to hold the vehicle in place Low Traction Mode If your vehicle has the Allison Transmission or the Hydra Matic 6 Speed Automatic Transmission it has a Low Traction Mode that can assist in vehicle acceleration when road conditions are slippery such as with ice or snow While the vehicle is at a stop select the second gear range using Range Selection Mode This will li...

Page 345: ...river to select a desired range of gears Grade Braking is only active while the Tow Haul Mode is selected and you are not in the Range Selection Mode See Tow Haul Mode listed previously and Manual Mode on page 9 43 for more information on the Range Selection Mode Grade Braking assists in maintaining desired vehicle speeds when driving on downhill grades by automatically implementing a shift schedu...

Page 346: ...Then slowly let up on the clutch pedal as you press the accelerator pedal 3 Third 4 Fourth and 5 Fifth Shift into 3 Third 4 Fourth and 5 Fifth the same way you do for 2 Second Slowly let up on the clutch pedal as you press the accelerator pedal To stop let up on the accelerator pedal and press the brake pedal Just before the vehicle stops press the clutch pedal and the brake pedal and shift to Neu...

Page 347: ...ou can send the engine s driving power to all four wheels for extra traction To get the most satisfaction out of Four Wheel Drive you must be familiar with its operation Read the following before using Four Wheel Drive See the appropriate text for the transfer case in the vehicle Notice Driving on clean dry pavement in Four Wheel Drive High or Four Wheel Drive Low for an extended period of time ma...

Page 348: ... engage or disengage is normal Manual Transfer Case The transfer case shift lever is on the floor to the right of the driver Use this lever to shift into and out of Four Wheel Drive A Four Wheel Drive indicator light comes on when you shift into four wheel drive and the front axle engages See Four Wheel Drive Light on page 5 29 Some delay between shifting and when the indicator light comes on is n...

Page 349: ... cause premature wear on the vehicle s powertrain Do not drive on clean dry pavement in Four Wheel Drive for extended periods of time 4 n Four Wheel Drive Low This setting also engages the front axle and delivers extra torque You may never need Four Wheel Drive Low It sends maximum power to all four wheels You might choose Four Wheel Drive Low if you are driving off road in deep sand deep mud deep...

Page 350: ...See Recreational Vehicle Towing on page 10 101 or Towing the Vehicle on page 10 101 2 m Two Wheel Drive High This setting is used for driving in most street and highway situations The front axle is not engaged in two wheel drive This setting also provides the best fuel economy 4 m Four Wheel Drive High Use this setting when you need extra traction such as on snowy or icy roads or in most off road ...

Page 351: ...aching the selected transfer case mode with the engine running shift the transmission momentarily to D Drive and then back to N Neutral This will realign the gear teeth in the transfer case and allow you to complete the shift Shifting from Two Wheel Drive High to Four Wheel Drive High Shifts between Two Wheel Drive High and Four Wheel Drive High can be made at any vehicle speed Shift the transfer ...

Page 352: ...ure to set the parking brake before placing the transfer case in N Neutral See Parking Brake on page 9 63 Shifting into Four Wheel Drive Low with the vehicle at a stop may be more difficult You may be unable to complete the shift to Four Wheel Drive Low and the transfer case will end up in N Neutral This is normal and is a function of the gear teeth aligning in the transfer case When this happens ...

Page 353: ...four driving settings Indicator lights in the dial show which setting you are in The indicator lights will come on briefly when you turn on the ignition and one will stay on If the lights do not come on you should take the vehicle to your dealer for service An indicator light flashes while shifting the transfer case and remains illuminated when the shift is complete If for some reason the transfer...

Page 354: ...sfer case in N Neutral See Parking Brake on page 9 63 N Neutral Shift the vehicle s transfer case to N Neutral only when towing the vehicle See Recreational Vehicle Towing on page 10 101 or Towing the Vehicle on page 10 101 for more information If the SERVICE 4 WHEEL DRIVE message stays on you should take the vehicle to your dealer for service See SERVICE 4 WHEEL DRIVE under Transmission Messages ...

Page 355: ...or Two Wheel Drive High the vehicle must be stopped or moving less than 5 km h 3 mph with the transmission in N Neutral and the ignition in ON RUN The preferred method for shifting out of Four Wheel Drive Low is to have the vehicle moving 1 6 to 3 2 km h 1 to 2 mph Turn the knob to the Four Wheel Drive High or Two Wheel Drive High position You must wait for the Four Wheel Drive High or Two Wheel D...

Page 356: ...transmission to R Reverse for one second then shift the transmission to D Drive for one second 8 Turn the ignition to ACC ACCESSORY which will turn the engine off 9 Place the transmission shift lever in P Park 10 Release the parking brake prior to moving the vehicle 11 Turn the ignition to LOCK OFF Shifting Out of Neutral To shift the transfer case out of N Neutral do the following 1 Set the parki...

Page 357: ...or light will flash while shifting the transfer case It will remain illuminated when the shift is complete If for some reason the transfer case cannot make a requested shift it will return to the last chosen setting 2 m Two Wheel Drive High This setting is used for driving in most street and highway situations The front axle is not engaged in Two Wheel Drive This setting also provides the best fue...

Page 358: ...Shift the vehicle s transfer case to N Neutral only when towing the vehicle See Recreational Vehicle Towing on page 10 101 or Towing the Vehicle on page 10 101 for more information If the SERVICE 4 WHEEL DRIVE message stays on you should take the vehicle to your dealer for service See SERVICE 4 WHEEL DRIVE under Transmission Messages on page 5 51 Shifting Into Four Wheel Drive High or AUTO Automat...

Page 359: ...d to the Four Wheel Drive Low position when the vehicle is in gear and or moving more than 5 km h 3 mph the Four Wheel Drive Low indicator light will flash for 30 seconds and not complete the shift After 30 seconds the transfer case will shift to Four Wheel Drive High mode Shifting Out of Four Wheel Drive Low To shift from Four Wheel Drive Low to Four Wheel Drive High AUTO or Two Wheel Drive High ...

Page 360: ...t stops and hold it there until the N Neutral light starts blinking This will take at least 10 seconds Then slowly release the dial to the four low position The N Neutral light will come on when the transfer case shift to N Neutral is complete 7 If the engine is running make sure that the transfer case is in N Neutral by shifting the transmission to R Reverse for one second then shift the transmis...

Page 361: ...ve away ABS checks itself A momentary motor or clicking noise might be heard while this test is going on This is normal If there is a problem with ABS this warning light stays on See Antilock Brake System ABS Warning Light on page 5 28 Along with ABS the vehicle has a Dynamic Rear Proportioning DRP system If there is a DRP problem both the brake and ABS warning lights come on accompanied by a 10 s...

Page 362: ...ut this is normal Braking in Emergencies If the vehicle has ABS it allows the driver to steer and brake at the same time However if the vehicle does not have ABS the first reaction to hit the brake pedal hard and hold it down might be the wrong thing to do The wheels can stop rolling Once they do the vehicle cannot respond to the driver s steering Momentum will carry it in whatever direction it wa...

Page 363: ...regular brake pedal down Then pull the bottom edge of the lever with the parking brake symbol located above the parking brake pedal If the ignition is on when the parking brake is released the brake system warning light goes off Notice Driving with the parking brake on can overheat the brake system and cause premature wear or damage to brake system parts Make sure that the parking brake is fully r...

Page 364: ...ke is still on If you are towing a trailer and are parking on a hill see Driving Characteristics and Towing Tips on page 9 86 Brake Assist If this vehicle has StabiliTrak it also has a Brake Assist feature designed to assist the driver in stopping or decreasing vehicle speed in emergency driving conditions This feature uses the stability system hydraulic brake control module to supplement the powe...

Page 365: ... is applied within the two second window If the vehicle is equipped with the Integrated Trailer Brake Control ITBC system HSA may also apply the trailer brakes It will not activate if the vehicle is in a drive gear and facing downhill or if the vehicle is facing uphill and in R Reverse There may be situations on minor hills less than 5 grade with a loaded vehicle or while pulling a trailer where H...

Page 366: ...e control is being used when StabiliTrak activates the cruise control automatically disengages The cruise control can be re engaged when road conditions allow See Cruise Control on page 9 69 If the system fails to turn on or activate the StabiliTrak light along with a message will be displayed on the Driver Information Center DIC If a DIC message appears make sure the StabiliTrak system has not be...

Page 367: ...d on the DIC to warn the driver The vehicle will still have brake traction control when traction control is off but will not be able to use the engine speed management system See Traction Control Operation next for more information When the TCS has been turned off system noises may still be heard as a result of the brake traction control coming on It is recommended to leave the system on for norma...

Page 368: ... case could be damaged The repairs would not be covered by the vehicle warranty Reduce engine power and do not spin the wheel s excessively while these lights and messages are displayed The TCS may activate on dry or rough roads or under conditions such as heavy acceleration while turning or abrupt upshifts downshifts of the transmission When this happens a reduction in acceleration may be noticed...

Page 369: ...raction can cause excessive wheel slip and you could lose control Do not use cruise control on slippery roads For vehicles with cruise control a speed of about 40 km h 25 mph or more can be maintained without keeping your foot on the accelerator Cruise control does not work at speeds below about 40 km h 25 mph When the brakes are applied cruise control is turned off For vehicles with an Allison or...

Page 370: ...etting Cruise Control If the cruise button is on when not in use it could get bumped and go into cruise when not desired Keep the cruise control switch off when cruise is not being used The cruise control light on the instrument panel cluster will come on after the cruise control has been set to the desired speed 1 Press I 2 Get up to the desired speed 3 Press the SET button located on the steerin...

Page 371: ... vehicle speed When you take your foot off the pedal the vehicle will slow down to the previous set cruise speed Using Cruise Control on Hills How well the cruise control works on hills depends on the vehicle speed the load and the steepness of the hills When going up steep hills pressing the accelerator pedal may be necessary to maintain vehicle speed While going downhill Vehicles with a four spe...

Page 372: ...iding objects while in R Reverse URPA operates at speeds less than 8 km h 5 mph The sensors on the rear bumper detect objects up to 2 5 m 8 ft behind the vehicle and at least 25 cm 10 in off the ground WARNING The URPA system does not detect pedestrians bicyclists animals or any other objects located below the bumper or that are too close or too far from the vehicle To prevent injury death or vehi...

Page 373: ...ime the vehicle is started Notice If you use URPA while the tailgate is lowered it may not detect an object behind your vehicle and you might back into the object and damage your vehicle Always verify the tailgate is closed when using URPA or turn off URPA when driving with the tailgate lowered When the System Does Not Seem to Work Properly The following messages may be displayed on the DIC SERVIC...

Page 374: ... the vehicle WARNING The RVC system does not display pedestrians bicyclists animals or any other object located outside the camera s field of view below the bumper or under the vehicle Do not back the vehicle using only the RVC screen such as during longer higher speed backing maneuvers or where there could be cross traffic Perceived distances may be different from actual distances Continued WARNI...

Page 375: ...e navigation screen After a delay the navigation screen displays the last screen after the vehicle is shifted out of R Reverse Turning the RVC System On or Off To turn the RVC system on or off 1 Shift into P Park 2 Press MENU to enter the configure menu options Turn the Multifunction knob until the Display feature is highlighted and press the Multifunction knob Or press the Display screen button 3...

Page 376: ...c Parking Assist on page 9 72 The symbols appear near objects detected by the URPA system The symbol may cover the object when viewing the navigation screen To turn the symbols on or off 1 Make sure that URPA has not been disabled 2 Shift into P Park 3 Press MENU to enter the configure menu options Turn the Multifunction knob until the Display feature is highlighted and press the Multifunction kno...

Page 377: ...ides A View displayed by the camera A View displayed by the camera B Corners of the rear bumper Displayed images may be further or closer than they appear The area displayed is limited and objects which are close to either corner of the bumper or under the bumper do not display Disconnecting the RVC The rear vision camera must be disconnected if the tailgate needs to be removed To disconnect the c...

Page 378: ...cedure to reinstall the RVC and make sure the grommet and connection are secure When the System Does Not Seem To Work Properly The RVC system might not work properly or display a clear image if The RVC is turned off See Turning the RVC System On or Off earlier in this section It is dark The sun or the beam of headlamps is shining directly into the camera lens Ice snow mud or anything else builds u...

Page 379: ...gh temperature conditions Once conditions return to normal the device will reset and the green indicator will stop flashing During any of these fault conditions the display will be blank and the indicator will flash while the vehicle is in R Reverse or until the conditions return to normal Press and hold z when the left indicator light is flashing to turn off the video display along with the left ...

Page 380: ...with the 6 2L V8 engine VIN Code 2 use regular unleaded gasoline with a posted octane rating of 87 or higher If the octane rating is less than 87 an audible knocking noise commonly referred to as spark knock might be heard when driving If this occurs use a gasoline rated at 87 octane or higher as soon as possible If heavy knocking is heard when using gasoline rated at 87 octane or higher the engin...

Page 381: ...is fuel is not available in states adopting California Emissions Standards the vehicle will operate satisfactorily on fuels meeting federal specifications but emission control system performance might be affected The malfunction indicator lamp could turn on and the vehicle might fail a smog check test See Malfunction Indicator Lamp on page 5 25 If this occurs return to your authorized dealer for d...

Page 382: ...ge can help clean deposits from fuel injectors and intake valves GM Fuel System Treatment PLUS is the only gasoline additive recommended by General Motors It is available at your dealer Gasolines containing oxygenates such as ethers and ethanol and reformulated gasolines might be available in your area We recommend that you use these gasolines if they comply with the specifications described earli...

Page 383: ... CGSB specifications can affect driveability and could cause the malfunction indicator lamp to come on As the outside temperature approaches freezing ethanol fuel distributors should supply winter grade ethanol the same as with unleaded gasoline It is best not to alternate repeatedly between gasoline and E85 If you do switch fuels it is recommended that you add as much fuel as possible do not add ...

Page 384: ...85 ethanol E85 See Fuel E85 85 Ethanol on page 9 83 To remove the fuel cap turn it slowly counterclockwise WARNING Fuel can spray out on you if you open the fuel cap too quickly If you spill fuel and then something ignites it you could be badly burned This spray can happen if the tank is nearly full and is more likely in hot weather Open the fuel cap slowly and wait for any hiss noise to stop Then...

Page 385: ... lamp to light and could damage the fuel tank and emissions system See Malfunction Indicator Lamp on page 5 25 Filling a Portable Fuel Container WARNING Never fill a portable fuel container while it is in the vehicle Static electricity discharge from the container can ignite the fuel vapor You can be badly burned and the vehicle damaged if this occurs To help avoid injury to you and others Dispens...

Page 386: ...Important points for pulling a trailer There are many different laws including speed limit restrictions having to do with trailering Make sure the rig will be legal not only where you live but also where you will be driving A good source for this information can be state or provincial police Consider using a sway control See Hitches under Towing Equipment on page 9 106 Do not tow a trailer at all ...

Page 387: ...the fan speed to the highest setting See Climate Control System in the Index For more information about Carbon Monoxide see Engine Exhaust on page 9 37 Towing a trailer requires a certain amount of experience The combination you are driving is longer and not as responsive as the vehicle itself Get acquainted with the handling and braking of the rig before setting out for the open road Before start...

Page 388: ...e trailer turn signal bulbs burn out the arrows on the instrument panel will still flash for turns It is important to check occasionally to be sure the trailer bulbs are still working Driving on Grades Reduce speed and shift to a lower gear before starting down a long or steep downgrade If the transmission is not shifted down the brakes might get hot and no longer work well Vehicles can tow in D D...

Page 389: ...the transfer case is in a drive gear and not in N Neutral 6 Release the brake pedal WARNING It can be dangerous to get out of the vehicle if the shift lever is not fully in P Park with the parking brake firmly set The vehicle can roll If the engine has been left running the vehicle can move suddenly You or others could be injured To be sure the vehicle will not move even when on fairly level groun...

Page 390: ...ee the Duramax diesel supplement for more information If the vehicle is a hybrid see the hybrid supplement for more information Do not tow a trailer during break in See New Vehicle Break In on page 9 27 for more information WARNING The driver can lose control when pulling a trailer if the correct equipment is not used or the vehicle is not driven properly For example if the trailer is too heavy th...

Page 391: ...that of your passengers So please read this section carefully before pulling a trailer Weight of the Trailer How heavy can a trailer safely be It depends on how the rig is used Speed altitude road grades outside temperature and how much the vehicle is used to pull a trailer are all important It can depend on any special equipment on the vehicle and the amount of tongue weight the vehicle can carry...

Page 392: ...0 lbs 4 309 kg 9 500 lbs 4 8LV8 b 3 73 3 266 kg 7 200 lbs 5 443 kg 12 000 lbs 5 3L LMG V8 b 3 08 2 994 kg 6 600 lbs 5 216 kg 11 500 lbs 5 3L LMG V8 K5L HD Cooling Pkg 3 08 3 357 kg 7 400 lbs 5 534 kg 12 200 lbs 5 3L LMG V8 K5L HD Cooling Pkg 3 42 4 128 kg 9 100 lbs 6 350 kg 14 000 lbs 1500 Series 2WD Extended Cab Standard Box 4 3LV6 b 3 23 1 996 kg 4 400 lbs 4 309 kg 9 500 lbs 4 8LV8 b 3 23 2 132 ...

Page 393: ... 2LV8 K5L HD Cooling Pkg Fifth Wheel Trailer 3 42 4 264 kg 9 400 lbs 6 804 kg 15 000 lbs 6 2LV8 NHT Max Trailering Pkg Conventional Trailer 3 73 4 853 kg 10 700 lbs 7 257 kg 16 000 lbs 6 2LV8 NHT Max Trailering Pkg Fifth Wheel Trailer 3 73 4 808 kg 10 600 lbs 7 257 kg 16 000 lbs 1500 Series 2WD Crew Cab Short Box b 4 8LV8 3 23 2 132 kg 4 700 lbs 4 536 kg 10 000 lbs 4 8LV8 3 73 3 039 kg 6 700 lbs 5...

Page 394: ...500 lbs 4 3LV6 b 3 73 2 359 kg 5 200 lbs 4 536 kg 10 000 lbs 4 8LV8 b 3 23 2 313 kg 5 100 lbs 4 536 kg 10 000 lbs 4 8LV8 b 3 73 3 221 kg 7 100 lbs 5 443 kg 12 000 lbs 5 3LV8 3 08 2 948 kg 6 500 lbs 5 216 kg 11 500 lbs 5 3LV8 K5L HD Cooling Pkg 3 08 3 266 kg 7 200 lbs 5 534 kg 12 200 lbs 5 3LV8 K5L HD Cooling Pkg Conventional Trailer 3 42 4 536 kg 10 000 lbs 6 804 kg 15 000 lbs 5 3LV8 K5L HD Coolin...

Page 395: ...6 kg 10 000 lbs 4 8LV8 b 3 42 2 722 kg 6 000 lbs 4 990 kg 11 000 lbs 5 3LV8 b 3 08 2 903 kg 6 400 lbs 5 216 kg 11 500 lbs 5 3LV8 K5L HD Cooling Pkg 3 08 3 221 kg 7 100 lbs 5 534 kg 12 200 lbs 5 3LV8 K5L HD Cooling Pkg Conventional Trailer 3 42 4 037 kg 8 900 lbs 6 350 kg 14 000 lbs 5 3LV8 K5L HD Cooling Pkg Fifth Wheel Trailer 3 42 3 719 kg 8 200 lbs 6 350 kg 14 000 lbs 1500 Series 4WD Extended Ca...

Page 396: ... 4 128 kg 9 100 lbs 6 804 kg 15 000 lbs 6 2LV8 NHT Max Trailering Pkg Conventional Trailer 3 73 4 717 kg 10 400 lbs 7 257 kg 16 000 lbs 6 2LV8 NHT Max Trailering Pkg Fifth Wheel Trailer 3 73 4 672 kg 10 300 lbs 7 257 kg 16 000 lbs 1500 Series 4WD Crew Cab Short Box b 4 8LV8 3 42 2 495 kg 5 500 lbs 4 990 kg 11 000 lbs 5 3LV8 3 08 2 722 kg 6 000 lbs 5 216 kg 11 500 lbs 5 3LV8 K5L HD Cooling Pkg 3 08...

Page 397: ...175 kg 7 000 lbs 5 534 kg 12 200 lbs 5 3LV8 K5L HD Cooling Pkg Conventional Trailer 3 42 4 445 kg 9 800 lbs 6 804 kg 15 000 lbs 5 3LV8 K5L HD Cooling Pkg Fifth Wheel Trailer 3 42 4 400 kg 9 700 lbs 6 804 kg 15 000 lbs 1500 Series 4WD Extended Cab Long Box 5 3LV8 b 3 08 2 631 kg 5 800 lbs 5 216 kg 11 500 lbs 5 3LV8 K5L HD Cooling Pkg b 3 08 2 948 kg 6 500 lbs 5 534 kg 12 200 lbs 5 3LV8 K5L HD Cooli...

Page 398: ...0 500 lbs 2500 Series 2WD Crew Cab Standard Box HD 6 0LV8 3 73 4 400 kg 9 700 lbs 7 257 kg 16 000 lbs 6 0LV8 Conventional Trailer 4 10 5 897 kg 13 000 lbs 9 299 kg 20 500 lbs 6 0LV8 Fifth Wheel Trailer 4 10 6 441 kg 14 200 lbs 9 299 kg 20 500 lbs 2500 Series 2WD Regular Cab Long Box HD 6 0LV8 3 73 4 627 kg 10 200 lbs 7 257 kg 16 000 lbs 6 0LV8 Payload Performance Pkg UB7 3 73 4 536 kg 10 000 lbs 7...

Page 399: ...257 kg 16 000 lbs 6 0LV8 Conventional Trailer 4 10 5 897 kg 13 000 lbs 9 299 kg 20 500 lbs 6 0LV8 Fifth Wheel Trailer 4 10 6 396 kg 14 100 lbs 9 299 kg 20 500 lbs 2500 Series 4WD Extended Cab Standard Box HD 6 0LV8 3 73 4 309 kg 9 500 lbs 7 257 kg 16 000 lbs 6 0LV8 Conventional Trailer 4 10 5 897 kg 13 000 lbs 9 299 kg 20 500 lbs 6 0LV8 Fifth Wheel Trailer 4 10 6 350 kg 14 000 lbs 9 299 kg 20 500 ...

Page 400: ...kg 9 400 lbs 7 257 kg 16 000 lbs 6 0LV8 Conventional Trailer 4 10 5 897 kg 13 000 lbs 9 299 kg 20 500 lbs 6 0LV8 Fifth Wheel Trailer 4 10 6 305 kg 13 900 lbs 9 299 kg 20 500 lbs 2500 Series 4WD Crew Cab Long Box HD 6 0LV8 3 73 4 218 kg 9 300 lbs 7 257 kg 16 000 lbs 6 0LV8 Conventional Trailer 4 10 5 897 kg 13 000 lbs 9 299 kg 20 500 lbs 6 0LV8 Fifth Wheel Trailer 4 10 6 260 kg 13 800 lbs 9 299 kg ...

Page 401: ...kg 16 000 lbs 6 0LV8 Single Rear Wheels Conventional Trailer 4 10 5 897 kg 13 000 lbs 9 299 kg 20 500 lbs 6 0LV8 Single Rear Wheels Fifth Wheel Trailer 4 10 6 350 kg 14 000 lbs 9 299 kg 20 500 lbs 6 0LV8 Dual Rear Wheels 3 73 4 128kg 9 100 lbs 7 257 kg 16 000 lbs 6 0LV8 Dual Rear Wheels 4 10 6 169 kg 13 600 lbs 9 299 kg 20 500 lbs 3500 Series 2WD Crew Cab Standard Box 6 0LV8 3 73 4 309kg 9 500 lbs...

Page 402: ... 900 lbs 9 299 kg 20 500 lbs 6 0LV8 Dual Rear Wheels 3 73 4 082 kg 9 000 lbs 7 257 kg 16 000 lbs 6 0LV8 Dual Rear Wheels 4 10 6 123 kg 13 500 lbs 9 299 kg 20 500 lbs 3500 Series 4WD Regular Cab Long Box 6 0LV8 Single Rear Wheels 3 73 4 400 kg 9 700 lbs 7 257 kg 16 000 lbs 6 0LV8 Single Rear Wheels Conventional Trailer 4 10 5 897 kg 13 000 lbs 9 299 kg 20 500 lbs 6 0LV8 Single Rear Wheels Fifth Whe...

Page 403: ... Wheels 3 73 4 037 kg 8 900 lbs 7 257 kg 16 000 lbs 6 0LV8 Dual Rear Wheels 4 10 6 078 kg 13 400 lbs 9 299 kg 20 500 lbs 3500 Series 4WD Crew Cab Standard Box 6 0LV8 3 73 4 173 kg 9 200 lbs 7 257 kg 16 000 lbs 6 0LV8 Conventional Trailer 4 10 5 897 kg 13 000 lbs 9 299 kg 20 500 lbs 6 0LV8 Fifth Wheel Trailer 4 10 6 214 kg 13 700 lbs 9 299 kg 20 500 lbs 3500 Series 4WD Crew Cab Long Box 6 0LV8 Sing...

Page 404: ...dealer for trailering information or advice or write us at our Customer Assistance Offices See Customer Assistance Offices U S and Canada on page 13 5 or Customer Assistance Offices Mexico on page 13 6 for more information Weight of the Trailer Tongue The tongue load A of any trailer is very important because it is also part of the vehicle weight The Gross Vehicle Weight GVW includes the curb weig...

Page 405: ...Standard Box Weight Carrying or Weight Distributing 680 kg 1 500 lbs 2500 3500 Long Box Weight Carrying or Weight Distributing 907 2 000 lbs 2500 Fifth Wheel Gooseneck 1 361 kg 3 000 lbs 3500 Single Rear Wheels Fifth Wheel Gooseneck 1 814 kg 4 000 lbs 3500 Dual Rear Wheels Fifth Wheel Gooseneck 2 495 kg 5 500 lbs 816 kg 41 800 lbs for vehicles built before October 2011 Check the hitch rating label...

Page 406: ...ight of the Trailering Combination It is important that the combination of the tow vehicle and trailer does not exceed any of its weight ratings GCWR GVWR RGAWR Trailer Weight Rating or Tongue Weight The only way to be sure it is not exceeding any of these ratings is to weigh the tow vehicle and trailer combination fully loaded for the trip getting individual weights for each of these items Towing...

Page 407: ...th wheel or gooseneck kingpin weight should be 15 to 25 percent of the trailer weight up to the maximum amount specified in the trailering chart for the vehicle See Weight of the Trailer under Trailer Towing on page 9 90 for more information The hitch should be located in the pickup bed so that its centerline is over or slightly in front of the rear axle Take care that it is not so far forward tha...

Page 408: ...have its own brake system that is adequate for the weight of the trailer Be sure to read and follow the instructions for the trailer brakes so they are installed adjusted and maintained properly Do not tap into the vehicle s hydraulic brake system Auxiliary Battery The auxiliary battery provision can be used to supply electrical power to additional equipment that may be added such as a slide in ca...

Page 409: ...ped with heavy duty trailering the harness connector is mounted in the bumper The seven wire harness contains the following trailer circuits Yellow Left Stop Turn Signal Dark Green Right Stop Turn Signal Brown Taillamps White Ground Light Green Back up Lamps Red Battery Feed Dark Blue Trailer Brake The fuses for these two circuits are installed in the underhood electrical center but the wires are ...

Page 410: ...d under the front edge of the pickup box on the driver side of the vehicle attached to the frame bracket A connector must be added to the wiring harness which connects to the camper The harness contains the following camper trailer circuits Yellow Left Stop Turn Signal Dark Green Right Stop Turn Signal Brown Taillamps White Ground Light Green Back up Lamps Red Battery Feed Dark Blue Trailer Brake ...

Page 411: ...ness should be installed by your dealer or a qualified service center If the vehicle is equipped with an Integrated Trailer Brake Control ITBC System the blunt cuts exist but are not connected further in the harness If an aftermarket trailer brake controller is installed the ITBC must be disconnected Do not power both ITBC and aftermarket controllers to control the trailer brakes at the same time ...

Page 412: ...d transmission driving characteristics and reduced fuel economy Tow Haul is recommended only when pulling a heavy trailer or a large or heavy load Integrated Trailer Brake Control System The vehicle may have an Integrated Trailer Brake Control ITBC system for electric trailer brakes This symbol is located on the Trailer Brake Control Panel on vehicles with an Integrated Trailer Brake Control syste...

Page 413: ... of trailer braking There may be an increase in stopping distance or trailer instability which could result in personal injury or damage to the vehicle trailer or other property An aftermarket controller may be available for use with trailers with surge air or electric over hydraulic trailer brake systems To determine the type of brakes on the trailer and the availability of controllers check with...

Page 414: ...on Center DIC on page 5 33 for more information The display page indicates Trailer Gain setting power output to the electric trailer brakes trailer connection and system operational status The Trailer Brake Display Page can be displayed by performing any of the following actions Scrolling through the DIC menu pages using the odometer trip stem or the DIC Vehicle Information button if equipped Pres...

Page 415: ... 9 118 and Hill Start Assist HSA on page 9 65 The Trailer Output will indicate on the Trailer Brake Display Page whenever the following occur No trailer is connected A trailer without electric brakes is connected no DIC message is displayed A trailer with electric brakes has become disconnected a CHECK TRAILER WIRING message will also be displayed on the DIC There is a fault present in the wiring ...

Page 416: ...railer to the vehicle and make all necessary mechanical and electrical connections See Vehicle Load Limits on page 9 17 for more information 3 After the electrical connection is made to a trailer equipped with electric brakes A TRAILER CONNECTED message will be briefly displayed on the DIC The Trailer Brake Display Page will appear on the DIC showing TRAILER GAIN and TRAILER OUTPUT In the Trailer ...

Page 417: ...matically turns off CHECK TRAILER WIRING This message will be displayed if 1 The ITBC system first determines connection to a trailer with electric brakes and then the trailer harness becomes disconnected from the vehicle If the disconnect occurs while the vehicle is stationary this message will automatically turn off in about 30 seconds This message will also turn off if the driver acknowledges t...

Page 418: ...ion back on If either of these messages continues either the vehicle or trailer needs service An authorized GM dealer may be able to diagnose and repair problems with the trailer However any diagnosis and repair of the trailer is not covered under the vehicle warranty Please contact your trailer dealer for assistance with trailer repairs and trailer warranty information Trailer Sway Control TSC No...

Page 419: ...Notice If the vehicle does not have the snow plow prep package adding a plow can damage the vehicle and the repairs would not be covered by warranty Unless the vehicle was built to carry a snow plow do not add one to the vehicle If the vehicle has the snow plow prep package called RPO VYU then the payload the vehicle can carry will be reduced when a snow plow is installed The vehicle can be damage...

Page 420: ...Follow the snow plow manufacturer s recommendations regarding rear ballast Rear ballast may be required to ensure a proper front and rear weight distribution ratio even though the actual weight at the front axle may be less than the front axle rating The snow plow manufacturer or installer can assist you in determining the amount of rear ballast required to help make sure the snowplow vehicle comb...

Page 421: ...accessory A Distance that the accessory is in front of the front axle W B Vehicle Wheelbase For example adding a 318 kg 700 lb snow plow actually adds more than 318 kg 700 lb to the front axle Using the formula if the snow plow is 122 cm 4 ft in front of the front axle and the wheel base is 305 cm 10 ft then W 318 kg 700 lb A 122 cm 4 ft W B 305 cm 10 ft W x A W B W B 318 x 122 305 305 445 kg 980 ...

Page 422: ...allast to ensure a proper front and rear weight distribution ratio even though the actual front weight may be less than the front GAWR and the total vehicle weight is less than the gross vehicle weight rating GVWR Maintaining a proper front and rear weight distribution ratio is necessary to provide proper braking performance Total vehicle reserve capacity is the difference between the GVWR and the...

Page 423: ...iliary Roof Mounted Lamp on page 6 7 for switch location Pickup Conversion to Chassis Cab We are aware that some vehicle owners might consider having the pickup box removed and a commercial or recreational body installed Owners should be aware that as manufactured there are differences between a chassis cab and a pickup with the box removed which could affect vehicle safety The components necessar...

Page 424: ...Black plate 124 1 Chevrolet Silverado Owner Manual 2012 9 124 Driving and Operating 2 NOTES ...

Page 425: ...Engine Protection Operating Mode 10 27 Engine Fan 10 27 Power Steering Fluid 10 28 Washer Fluid 10 29 Brakes 10 30 Brake Fluid 10 31 Battery 10 33 Four Wheel Drive 10 33 Front Axle 10 35 Rear Axle 10 36 Noise Control System 10 37 Starter Switch Check 10 38 Automatic Transmission Shift Lock Control Function Check 10 39 Ignition Transmission Lock Check 10 39 Park Brake and P Park Mechanism Check 10 ...

Page 426: ...0 66 Tire Pressure Monitor System 10 67 Tire Pressure Monitor Operation 10 68 Tire Inspection 10 71 Tire Rotation 10 72 Dual Tire Rotation 10 74 When It Is Time for New Tires 10 75 Buying New Tires 10 75 Different Size Tires and Wheels 10 77 Uniform Tire Quality Grading 10 78 Wheel Alignment and Tire Balance 10 79 Wheel Replacement 10 80 Tire Chains 10 81 If a Tire Goes Flat 10 82 Tire Changing 10...

Page 427: ...own to the State of California to cause cancer and birth defects or other reproductive harm Engine exhaust many parts and systems many fluids and some component wear by products contain and or emit these chemicals California Perchlorate Materials Requirements Certain types of automotive applications such as airbag initiators safety belt pretensioners and lithium batteries contained in Remote Keyle...

Page 428: ...on GM certified parts including control module or software modifications is not covered under the terms of the vehicle warranty and may affect remaining warranty coverage for affected parts GM Accessories are designed to complement and function with other systems on the vehicle See your dealer to accessorize the vehicle using genuine GM Accessories installed by a dealer technician Also see Adding ...

Page 429: ... receipts and list the mileage and the date of any service work performed See Maintenance Records on page 11 17 Hood To open the hood 1 Pull the handle with this symbol on it It is located inside the vehicle to the lower left of the steering wheel 2 Then go to the front of the vehicle and locate the secondary hood release near the center of the grille 3 Push the secondary hood release to the right...

Page 430: ...Black plate 6 1 Chevrolet Silverado Owner Manual 2012 10 6 Vehicle Care Engine Compartment Overview 5 3 L V8 Engine Shown 4 3 L V6 Engine 4 8 L V8 Engine 6 0 L V8 Engine and 6 2 L V8 Engine Similar ...

Page 431: ...luid on page 10 28 K Brake Master Cylinder Reservoir See Brake Fluid on page 10 31 L Engine Compartment Fuse Block on page 10 49 M Windshield Washer Fluid Reservoir See Adding Washer Fluid under Washer Fluid on page 10 29 If the vehicle has a diesel engine and or an Allison Transmission see the Duramax Diesel Supplement Engine Oil For diesel engine vehicles see Engine Oil in the Duramax Diesel Sup...

Page 432: ...Engine Oil If the oil is below the cross hatched area at the tip of the dipstick add 1 L 1 qt of the recommended oil and then recheck the level See Selecting the Right Engine Oil in this section for an explanation of what kind of oil to use For engine oil crankcase capacity see Capacities and Specifications on page 12 2 Notice Do not add too much oil Oil levels above or below the acceptable operat...

Page 433: ...ther the oil is approved to the dexos1 specification Viscosity Grade SAE 5W 30 is the best viscosity grade for the vehicle Do not use other viscosity grade oils such as SAE 10W 30 10W 40 or 20W 50 If in an area of extreme cold where the temperature falls below 20 F 29 C an SAE 0W 30 oil should be used An oil of this viscosity grade will provide easier cold starting for the engine at extremely low ...

Page 434: ...ven Based on driving conditions the mileage at which an oil change is indicated can vary considerably For the oil life system to work properly the system must be reset every time the oil is changed On some vehicles when the system has calculated that oil life has been diminished a CHANGE ENGINE OIL SOON message comes on to indicate that an oil change is necessary See Engine Oil Messages on page 5 ...

Page 435: ... all vehicles the Engine Oil Life System can be reset as follows 1 Turn the ignition to ON RUN with the engine off 2 Fully press the accelerator pedal slowly three times within five seconds 3 Display the OIL LIFE REMAINING on the DIC If the display shows 100 the system is reset See Driver Information Center DIC on page 5 33 If the vehicle has a CHANGE ENGINE OIL SOON message and it comes back on w...

Page 436: ...mperatures are above 32 C 90 F At high speed for quite a while In heavy traffic especially in hot weather While pulling a trailer To get the right reading the fluid should be at normal operating temperature which is 82 C to 93 C 180 F to 200 F Get the vehicle warmed up by driving about 24 km 15 miles when outside temperatures are above 10 C 50 F If it is colder than 10 C 50 F drive the vehicle in ...

Page 437: ...le with this graphic which is located at the rear of the engine compartment on the passenger side of the vehicle See Engine Compartment Overview on page 10 6 for more information on location 2 Flip the handle up then pull out the dipstick and wipe it with a clean rag or paper towel 3 Push it back in all the way wait three seconds and then pull it back out again 4 Check both sides of the dipstick a...

Page 438: ...he vehicle warranty Always use the automatic transmission fluid listed in Recommended Fluids and Lubricants on page 11 13 After adding fluid recheck the fluid level as described under How to Check Automatic Transmission Fluid earlier in this section When the correct fluid level is obtained push the dipstick back in all the way then flip the handle down to lock the dipstick in place Automatic Trans...

Page 439: ...hift lever in P Park 3 With your foot on the brake pedal move the shift lever through each gear range pausing for about three seconds in each range Then move the shift lever back to P Park 4 Allow the engine to idle 500 800 rpm for at least 1 minute Slowly release the brake pedal 5 Keep the engine running and press the Trip Fuel button or trip odometer reset stem until TRANS TEMP Transmission Temp...

Page 440: ...ut again 4 Check both sides of the dipstick and read the lower level Repeat the check procedure to verify the reading 5 If the fluid level is below the COLD check band add only enough fluid as necessary to bring the level into the COLD band It does not take much fluid generally less than 0 5 Liter 1 Pint Do not overfill 6 Perform a hot check at the first opportunity after the transmission reaches ...

Page 441: ... out again 4 Check both sides of the dipstick and read the lower level Repeat the check procedure to verify the reading 5 Safe operating level is within the HOT cross hatch band on the dipstick If the fluid level is not within the HOT band and the transmission temperature is between 71 C and 93 C 160 F and 200 F add or drain fluid as necessary to bring the level into the HOT band If the fluid leve...

Page 442: ...eservoir cap has this symbol on it The common hydraulic clutch and brake master cylinder fluid reservoir is filled with DOT 3 brake fluid as indicated on the reservoir cap See Engine Compartment Overview on page 10 6 for reservoir location How to Check and Add Fluid Visually check the brake clutch fluid reservoir to make sure the fluid level is at the MIN minimum line on the side of the reservoir ...

Page 443: ...er remove the engine air cleaner filter from the vehicle by following Steps 1 through 6 When the engine air cleaner filter is removed lightly shake it to release loose dust and dirt If the engine air cleaner filter remains covered with dirt a new filter is required Never use compressed air to clean the filter Replacing the Engine Air Cleaner Filter 1 Locate the air cleaner filter assembly See Engi...

Page 444: ...ine and do not drive with the air cleaner filter off Cooling System If the vehicle has the Duramax diesel engine see the Duramax diesel supplement for more information The cooling system allows the engine to maintain the correct working temperature 5 3 L V8 Engine Shown 4 3 L V6 Engine 4 8 L V8 Engine 6 0 L V8 Engine and 6 2 L V8 Engine Similar A Coolant Surge Tank B Coolant Surge Tank Pressure Ca...

Page 445: ...he vehicle for 5 years or 240 000 km 150 000 mi whichever occurs first The following explains the cooling system and how to check and add coolant when it is low If there is a problem with engine overheating see Engine Overheating on page 10 24 What to Use WARNING Adding only plain water or some other liquid to the cooling system can be dangerous Plain water and other liquids can boil before the pr...

Page 446: ...rs streams or bodies of water Have the coolant changed by an authorized service center familiar with legal requirements regarding used coolant disposal This will help protect the environment and your health Checking Coolant The coolant surge tank is located in the engine compartment on the passenger side of the vehicle See Engine Compartment Overview on page 10 6 for more information on location T...

Page 447: ...jury Keep hands clothing and tools away from any underhood electric fan WARNING Steam and scalding liquids from a hot cooling system can blow out and burn you badly They are under pressure and if you turn the coolant surge tank pressure cap even a little they can come out at high speed Never turn the cap when the cooling system including the coolant surge tank pressure cap is hot Wait for the cool...

Page 448: ...gine is shut off and the coolant is cold If necessary repeat coolant fill procedure Steps 1 through 6 Notice If the pressure cap is not tightly installed coolant loss and possible engine damage may occur Be sure the cap is properly and tightly secured Engine Overheating If the vehicle has the Duramax Diesel engine see the Duramax Diesel Supplement for more information The vehicle has several indic...

Page 449: ...ce If the engine catches fire while driving with no coolant the vehicle can be badly damaged The costly repairs would not be covered by the vehicle warranty See Overheated Engine Protection Operating Mode on page 10 27 for information on driving to a safe place in an emergency If Steam is Coming from the Engine Compartment WARNING Steam from an overheated engine can burn you badly even if you just...

Page 450: ... for a minute or so 1 Turn the air conditioning off 2 Turn the heater on to the highest temperature and to the highest fan speed Open the windows as necessary 3 If stopped in a traffic jam apply the brake shift to N Neutral otherwise shift to the highest gear while driving D Drive or 3 Third If the temperature overheat gauge is no longer in the overheat zone or an overheat warning no longer displa...

Page 451: ...l the engine In most everyday driving conditions the fan is spinning slower and the clutch is not fully engaged This improves fuel economy and reduces fan noise Under heavy vehicle loading trailer towing and or high outside temperatures the fan speed increases as the clutch more fully engages so an increase in fan noise may be heard This is normal and should not be mistaken as the transmission sli...

Page 452: ...d side of the reservoir cap dipstick or to enter the reservoir To check the power steering fluid 1 Turn the key off and let the engine compartment cool down 2 Wipe the cap and the top of the reservoir clean 3 Unscrew the cap and wipe the dipstick with a clean rag 4 Replace the cap and completely tighten it 5 Remove the cap again and look at the fluid level on the dipstick The level should be at th...

Page 453: ...sher fluid will need to be added to the windshield washer fluid reservoir Open the cap with the washer symbol on it Add washer fluid until the tank is full See Engine Compartment Overview on page 10 6 for reservoir location Notice When using concentrated washer fluid follow the manufacturer s instructions for adding water Do not mix water with ready to use washer fluid Water can cause the solution...

Page 454: ...brakes Properly torqued wheel nuts are necessary to help prevent brake pulsation When tires are rotated inspect brake pads for wear and evenly tighten wheel nuts in the proper sequence to torque specifications in Capacities and Specifications on page 12 2 If the vehicle has rear drum brakes they do not have wear indicators but if a rear brake rubbing noise is heard have the rear brake linings insp...

Page 455: ... reservoir There are only two reasons why the brake fluid level in the reservoir might go down The brake fluid level goes down because of normal brake lining wear When new linings are installed the fluid level goes back up A fluid leak in the brake hydraulic system can also cause a low fluid level Have the brake hydraulic system fixed since a leak means that sooner or later the brakes will not wor...

Page 456: ...ded Fluids and Lubricants on page 11 13 Always clean the brake fluid reservoir cap and the area around the cap before removing it This helps keep dirt from entering the reservoir WARNING With the wrong kind of fluid in the brake hydraulic system the brakes might not work well This could cause a crash Always use the proper brake fluid Notice Using the wrong fluid can badly damage brake hydraulic sy...

Page 457: ...o cause cancer and reproductive harm Wash hands after handling Vehicle Storage WARNING Batteries have acid that can burn you and gas that can explode You can be badly hurt if you are not careful See Jump Starting on page 10 96 for tips on working around a battery without getting hurt Infrequent Usage Remove the black negative cable from the battery to keep the battery from running down Extended St...

Page 458: ...vel is below the bottom of the fill plug hole located on the transfer case some lubricant will need to be added Add enough lubricant to raise the level to the bottom of the fill plug hole Use care not to overtighten the plug When to Change Lubricant Refer to Maintenance Schedule on page 11 3 to determine how often to change the lubricant What to Use Refer to Recommended Fluids and Lubricants on pa...

Page 459: ...lem Have it inspected and repaired How to Check Lubricant To get an accurate reading the vehicle should be on a level surface 1500 Series A Fill Plug B Drain Plug All Except 1500 Series A Fill Plug B Drain Plug When the differential is cold add enough lubricant to raise the level from 0 mm 0 in to 3 2 mm 1 8 in below the fill plug hole When the differential is at operating temperature warm add eno...

Page 460: ...ach a certain level When checking the fluid level on any axle variations in the readings can be caused by factory fill differences between the minimum and the maximum fluid volume Also if a vehicle has just been driven before checking the fluid level it may appear lower than normal because fluid has traveled out along the axle tubes and has not drained back to the sump area Therefore a reading tak...

Page 461: ...per level is from 17 mm to 21 mm 0 6 in to 0 8 in below the bottom of the fill plug hole located on the rear axle Add only enough fluid to reach the proper level What to Use Refer to Recommended Fluids and Lubricants on page 11 13 to determine what kind of lubricant to use Noise Control System The following information relates to compliance with federal noise emission standards for vehicles with a...

Page 462: ...NING When you are doing this inspection the vehicle could move suddenly If the vehicle moves you or others could be injured 1 Before starting this check be sure there is enough room around the vehicle 2 Firmly apply both the parking brake and the regular brake See Parking Brake on page 9 63 Do not use the accelerator pedal and be ready to turn off the engine immediately if it starts 3 For automati...

Page 463: ...e 3 With the engine off turn the ignition on but do not start the engine Without applying the regular brake try to move the shift lever out of P Park with normal effort If the shift lever moves out of P Park contact your dealer for service Ignition Transmission Lock Check While parked and with the parking brake set try to turn the ignition to LOCK OFF in each shift lever position For automatic tra...

Page 464: ...he transmission in N Neutral slowly remove foot pressure from the regular brake pedal Do this until the vehicle is held by the parking brake only To check the P Park mechanism s holding ability With the engine running shift to P Park Then release the parking brake followed by the regular brake Contact your dealer if service is required Wiper Blade Replacement Windshield wiper blades should be insp...

Page 465: ...beams at you this may mean the vertical aim of the headlamps needs to be adjusted It is recommended that the vehicle be taken to your dealer for service if the headlamps need to be adjusted It is possible however to re aim the headlamps as described The vehicle should Be placed so the headlamps are 7 6 m 25 ft from a light colored wall Have all four tires on a level surface which is level all the ...

Page 466: ...ecorded distance from Step 3 and mark it 5 Draw or tape a horizontal line B on the wall the width of the vehicle at the height of the mark in Step 4 Notice Do not cover a headlamp to improve beam cut off when aiming Covering a headlamp may cause excessive heat build up which may cause damage to the headlamp 6 Turn on the low beam headlamps and place a piece of cardboard or equivalent in front of t...

Page 467: ...e Turn it clockwise or counterclockwise to raise or lower the angle of the beam 9 Make sure that the light from the headlamp is positioned at the bottom edge of the horizontal tape line The lamp on the left A shows the correct headlamp aim The lamp on the right B shows the incorrect headlamp aim 10 Repeat Steps 7 through 9 for the opposite headlamp Bulb Replacement For the proper type of replaceme...

Page 468: ...pen the hood See Hood on page 10 5 2 If you are replacing the bulb on the passenger side remove the Engine Air Cleaner cover See Engine Air Cleaner Filter on page 10 18 for more information 3 Reach in and access the bulb sockets from inside the engine compartment 4 Turn the bulb socket counterclockwise to remove it from the headlamp assembly and pull it straight out 5 Unplug the electrical connect...

Page 469: ...lockwise to remove from the lamp assembly 3 Gently pry the bulb from the socket 4 Install the new bulb in socket 5 Reinstall socket into lamp assembly 6 Reinstall the lamp assembly Taillamps Chassis Cab Models A Backup Lamp B Stoplamp Taillamp Turn Signal Lamp To replace one of these bulbs 1 Remove the four screws 2 Lift the lens off the lamp assembly 3 Turn the old bulb counterclockwise and pull ...

Page 470: ...embly screws near the tailgate latch strikerpost and pull rearward until disengaging the two outer pins on the taillamp assembly from the vehicle 3 Turn the bulb socket counterclockwise to remove it from the taillamp assembly 4 Pull the old bulb straight out from the socket 5 Press a new bulb into the socket and turn the socket clockwise into the taillamp assembly 6 Reinstall the taillamp assembly...

Page 471: ...cket 5 Install the bulb socket into the lamp assembly by turning it one quarter turn clockwise 6 Reinstall the lamp assembly and tighten the screws License Plate Lamp A License Plate Lamp Housing B Bulb C Bulb Socket To replace one of these bulbs 1 Using a small flat bladed tool insert the blade end at the back edge of the rear license plate lamp housing A 2 Gently push forward while lifting the b...

Page 472: ...tact your dealer Electrical System Electrical System Overload The vehicle has fuses and circuit breakers to protect against an electrical system overload When the current electrical load is too heavy the circuit breaker opens and closes protecting the circuit until the current load returns to normal or the problem is fixed This greatly reduces the chance of circuit overload and fire caused by elec...

Page 473: ...r more information The wiring circuits in the vehicle are protected from short circuits by a combination of fuses circuit breakers and fusible thermal links This greatly reduces the chance of fires caused by electrical problems Look at the silver colored band inside the fuse If the band is broken or melted replace the fuse Be sure you replace a bad fuse with a new one of the identical size and rat...

Page 474: ...lectrical component on the vehicle may damage it Always keep the covers on any electrical component To remove fuses hold the end of the fuse between your thumb and index finger and pull straight out Fuses Usage 1 Right Trailer Stop Turn Lamp Fuses Usage 2 Electronic Suspension Control Automatic Level Control Exhaust 3 Left Trailer Stop Turn Lamp ...

Page 475: ...uses Usage 13 Fuel Injectors Ignition Coils Right Side 14 Transmission Control Module Battery 15 Vehicle Back up Lamps 16 Passenger Side Low Beam Headlamp 17 Air Conditioning Compressor 18 Oxygen Sensors 19 Transmission Controls Ignition 20 Fuel Pump Fuses Usage 21 Fuel System Control Module 22 Not Used 23 Not Used 24 Fuel Injectors Ignition Coils Left Side 25 Trailer Park Lamps 26 Driver Side Par...

Page 476: ...te Controls Battery 40 Airbag System Ignition Fuses Usage 41 Amplifier 42 Audio System 43 Miscellaneous Ignition Cruise Control 44 Not Used 45 Airbag System Battery 46 Instrument Panel Cluster 47 Power Take Off 48 Auxiliary Climate Control Ignition 49 Center High Mounted Stoplamp CHMSL 50 Rear Defogger Fuses Usage 51 Heated Mirrors 52 SEO B1 Upfitter Usage Battery 53 Accessory Power Outlet 54 SEO ...

Page 477: ... Fuses Usage 68 Stud 1 Trailer Connector Battery Power Optional 40A Fuse Required 69 Mid Bussed Electrical Center 1 70 Climate Control Blower 71 Not Used 72 Left Bussed Electrical Center 2 Relays Usage FAN HI Cooling Fan High Speed FAN LO Cooling Fan Low Speed FAN CNTRL Cooling Fan Control Relays Usage HDLP LO HID Low Beam Headlamp FOG LAMP Front Fog Lamps A C CMPRSR Air Conditioning Compressor ST...

Page 478: ...r is located on the driver side edge of the instrument panel Pull off the cover to access the fuse block The vehicle may not be equipped with all of the fuses relays and features shown Fuses Usage 1 Rear Seats 2 Rear Accessory Power Outlet Fuses Usage 3 Steering Wheel Controls Backlight 4 Driver Door Module 5 Dome Lamps Driver Side Turn Signal ...

Page 479: ...Power Mirror 15 Body Control Module BCM 16 Accessory Power Outlets Fuses Usage 17 Interior Lamps 18 Power Door Lock 1 Unlock Feature 19 Rear Seat Entertainment 20 Ultrasonic Rear Parking Assist Power Liftgate 21 Power Door Lock 1 Lock Feature 22 Driver Information Center DIC 23 Rear Wiper 24 Cooled Seats 25 Driver Seat Module Remote Keyless Entry System 26 Driver Power Door Lock Unlock Feature Cir...

Page 480: ... Usage BODY 2 Body Harness Connector 2 BODY 1 Body Harness Connector 1 BODY 3 Body Harness Connector 3 HEADLINER 3 Headliner Harness Connector 3 HEADLINER 2 Headliner Harness Connector 2 HEADLINER 1 Headliner Harness Connector 1 SEO UPFITTER Special Equipment Option Upfitter Harness Connector Circuit Breaker Usage CB1 Passenger Side Power Window Circuit Breaker CB2 Passenger Seat Circuit Breaker C...

Page 481: ...erious injury Check all tires frequently to maintain the recommended pressure Tire pressure should be checked when the tires are cold Overinflated tires are more likely to be cut punctured or broken by a sudden impact such as when hitting a pothole Keep tires at the recommended pressure Worn or old tires can cause a crash If the tread is badly worn replace them Replace any tires that have been dam...

Page 482: ...e tires Tire and or wheel assembly damage can occur when coming into contact with road hazards like potholes or sharp edged objects or when sliding into a curb The warranty does not cover this type of damage Keep tires set to the correct inflation pressure and when possible avoid contact with curbs potholes and other road hazards Tire Sidewall Labeling Useful information about a tire is molded int...

Page 483: ...e TIN is molded onto both sides of the tire although only one side may have the date of manufacture E Tire Ply Material The type of cord and number of plies in the sidewall and under the tread F Uniform Tire Quality Grading UTQG Tire manufacturers are required to grade tires based on three performance factors treadwear traction and temperature resistance For more information see Uniform Tire Quali...

Page 484: ...ation The Department of Transportation DOT code indicates that the tire is in compliance with the U S Department of Transportation Motor Vehicle Safety Standards E Tire Identification Number TIN The letters and numbers following the DOT code are the Tire Identification Number TIN The TIN shows the manufacturer and plant code tire size and date the tire was manufactured The TIN is molded onto both ...

Page 485: ... the tire illustration it would mean that the tire s sidewall is 75 percent as high as it is wide D Construction Code A letter code is used to indicate the type of ply construction in the tire The letter R means radial ply construction the letter D means diagonal or bias ply construction and the letter B means belted bias ply construction E Rim Diameter Diameter of the wheel in inches F Service De...

Page 486: ...ting of a tire If two numbers are given as in the example 120 116 then this represents the load index for single versus dual wheel usage single dual The speed rating is the maximum speed a tire is certified to carry a load Tire Terminology and Definitions Air Pressure The amount of air inside the tire pressing outward on each square inch of the tire Air pressure is expressed in kPa kilopascal or p...

Page 487: ...ross Vehicle Weight Rating See Vehicle Load Limits on page 9 17 GAWR FRT Gross Axle Weight Rating for the front axle See Vehicle Load Limits on page 9 17 GAWR RR Gross Axle Weight Rating for the rear axle See Vehicle Load Limits on page 9 17 Intended Outboard Sidewall The side of an asymmetrical tire that must always face outward when mounted on a vehicle Kilopascal kPa The metric unit for air pre...

Page 488: ... Recommended Inflation Pressure Vehicle manufacturer s recommended tire inflation pressure as shown on the tire placard See Tire Pressure on page 10 65 and Vehicle Load Limits on page 9 17 Radial Ply Tire A pneumatic tire in which the ply cords that extend to the beads are laid at 90 degrees to the centerline of the tread Rim A metal support for a tire and upon which the tire beads are seated Side...

Page 489: ...tached to a vehicle showing the vehicle capacity weight and the original equipment tire size and recommended inflation pressure See Tire and Loading Information Label under Vehicle Load Limits on page 9 17 Tire Pressure Tires need the correct amount of air pressure to operate effectively Notice Neither tire underinflation nor overinflation is good Underinflated tires or tires that do not have enou...

Page 490: ...e valve to get a pressure measurement If the cold tire inflation pressure matches the recommended pressure on the Tire and Loading Information label no further adjustment is necessary If the inflation pressure is low add air until the recommended pressure is reached If the inflation pressure is high press on the metal stem in the center of the tire valve to release air Re check the tire pressure w...

Page 491: ... determine the proper tire inflation pressure for those tires As an added safety feature your vehicle has been equipped with a tire pressure monitoring system TPMS that illuminates a low tire pressure telltale when one or more of your tires is significantly under inflated Accordingly when the low tire pressure telltale illuminates you should stop and check your tires as soon as possible and inflat...

Page 492: ...0 220 310 Tire Pressure Monitor Operation This vehicle may have a Tire Pressure Monitor System TPMS The TPMS is designed to warn the driver when a low tire pressure condition exists TPMS sensors are mounted onto each tire and wheel assembly excluding the spare tire and wheel assembly The TPMS sensors monitor the air pressure in the tires and transmit the tire pressure readings to a receiver locate...

Page 493: ...d by using an incorrect tire sealant is not covered by the vehicle warranty Always use only the GM approved tire sealant available through your dealer or included in the vehicle TPMS Malfunction Light and Message The TPMS will not function properly if one or more of the TPMS sensors are missing or inoperable When the system detects a malfunction the low tire pressure warning light flashes for abou...

Page 494: ...ensor matching process should be performed after replacing a spare tire with a road tire containing the TPMS sensor The malfunction light and the DIC message should go off at the next ignition cycle The sensors are matched to the tire wheel positions using a TPMS relearn tool in the following order driver side front tire passenger side front tire passenger side rear tire and driver side rear See y...

Page 495: ... 8 Proceed to the driver side rear tire and repeat the procedure in Step 5 The horn sounds two times to indicate the sensor identification code has been matched to the driver side rear tire and the TPMS sensor matching process is no longer active The TIRE LEARNING ACTIVE message on the DIC display screen goes off 9 Turn the ignition switch to LOCK OFF 10 Set all four tires to the recommended air p...

Page 496: ...ar is noticed rotate the tires as soon as possible and check the wheel alignment Also check for damaged tires or wheels See When It Is Time for New Tires on page 10 75 and Wheel Replacement on page 10 80 If your vehicle has dual rear wheels also see Dual Tire Rotation on page 10 74 Use this rotation pattern when rotating the tires if the vehicle has single rear wheels Use this rotation pattern whe...

Page 497: ...pressure on the Tire and Loading Information label after the tires have been rotated See Tire Pressure on page 10 65 and Vehicle Load Limits on page 9 17 Check that all wheel nuts are properly tightened See Wheel Nut Torque under Capacities and Specifications on page 12 2 WARNING Rust or dirt on a wheel or on the parts to which it is fastened can make wheel nuts become loose after time The wheel c...

Page 498: ...que after 160 1 600 and 10 000 km 100 1 000 and 6 000 mi of driving For proper torque and wheel nut tightening information see Removing the Spare Tire and Tools under Tire Changing on page 10 84 The outer tire on a dual wheel setup generally wears faster than the inner tire Tires last longer and wear more evenly if they are rotated See Tire Inspection on page 10 71 and Tire Rotation on page 10 72 ...

Page 499: ...will typically need to be replaced due to wear before they may need to be replaced due to age Consult the tire manufacturer for more information on when tires should be replaced Vehicle Storage Tires age when stored normally mounted on a parked vehicle Park a vehicle that will be stored for at least a month in a cool dry clean area away from direct sunlight to slow aging This area should be free o...

Page 500: ...page 10 72 for information on proper tire rotation WARNING Tires could explode during improper service Attempting to mount or dismount a tire could cause injury or death Only your dealer or authorized tire service center should mount or dismount the tires WARNING Mixing tires of different sizes brands or types may cause loss of control of the vehicle resulting in a crash or other vehicle damage Us...

Page 501: ...ferent Size Tires and Wheels If wheels or tires are installed that are a different size than the original equipment wheels and tires vehicle performance including its braking ride and handling characteristics stability and resistance to rollover may be affected If the vehicle has electronic systems such as antilock brakes rollover airbags traction control and electronic stability control the perfo...

Page 502: ...eters of 10 to 12 inches 25 to 30 cm or to some limited production tires While the tires available on General Motors passenger cars and light trucks may vary with respect to these grades they must also conform to federal safety requirements and additional General Motors Tire Performance Criteria TPC standards All Passenger Car Tires Must Conform to Federal Safety Requirements In Addition To These ...

Page 503: ...and reduce tire life and excessive temperature can lead to sudden tire failure The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Safety Standard No 109 Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum required by law Warning The temperature grade for this tire is established for a tir...

Page 504: ...uld affect the braking and handling of the vehicle Tires can lose air and cause loss of control causing a crash Always use the correct wheel wheel bolts and wheel nuts for replacement Notice The wrong wheel can also cause problems with bearing life brake cooling speedometer or odometer calibration headlamp aim bumper height vehicle ground clearance and tire or tire chain clearance to the body and ...

Page 505: ... that manufacturer s instructions To help avoid damage to the vehicle drive slowly readjust or remove the device if it is contacting the vehicle and do not spin the vehicle s wheels If you do find traction devices that will fit install them on the rear tires Notice If the vehicle does not have dual wheels and has a tire size other than P265 65R18 P275 55R20 LT265 70R17 LT265 70R18 LT265 60R20 P285...

Page 506: ...stop well off the road if possible WARNING Driving on a flat tire will cause permanent damage to the tire Re inflating a tire after it has been driven on while severely underinflated or flat may cause a blowout and a serious crash Never attempt to re inflate a tire that has been driven on while severely underinflated or flat Have your dealer or an authorized tire service center repair or replace t...

Page 507: ... First or R Reverse 3 For four wheel drive vehicles be sure the transfer case is in a drive gear not in N Neutral Continued WARNING Continued 4 Turn off the engine and do not restart while the vehicle is raised 5 Do not allow passengers to remain in the vehicle 6 Place wheel blocks on both sides of the tire at the opposite corner of the tire being changed When the vehicle has a flat tire B use the...

Page 508: ...rew Cab A Wing Nut Retaining Tool Kit B Tool Kit C Wheel Blocks D Jack E Jack Knob F Wing Nut Retaining Wheel Blocks Regular Cab A Wing Nut Retaining Tool Kit B Tool Kit C Wheel Blocks D Jack E Jack Knob F Wing Nut Retaining Wheel Blocks Extended Cab A Wing Nut Retaining Tool Kit B Tool Kit C Wheel Blocks D Jack E Jack Knob ...

Page 509: ...e wing nut used to retain the storage bag and tools counterclockwise to remove it Use the jack handle extensions and the wheel wrench to remove the underbody mounted spare tire A Spare Tire Valve Stem Pointed Down B Hoist Assembly C Hoist Cable D Tire Wheel Retainer E Hoist Shaft F Hoist End of Extension Tool G Hoist Shaft Access Hole H Wheel Wrench I Jack Handle Extensions J Spare Tire Lock If eq...

Page 510: ...tire to the ground Continue to turn the wheel wrench until the spare tire can be pulled out from under the vehicle 5 Pull the spare tire out from under the vehicle 6 Tilt the tire toward the vehicle with some slack in the cable to access the tire wheel retainer Tilt the retainer and pull it through the center of the wheel along with the cable and spring 7 Put the spare tire near the flat tire Remo...

Page 511: ...rmation 2 If the vehicle has wheel nut caps loosen them by turning the wheel wrench counterclockwise If the vehicle has a center cap with wheel nut caps the wheel nut caps are designed to stay with the center cap after they are loosened Remove the entire center cap If the wheel has a smooth center cap place the chisel end of the wheel wrench in the slot on the wheel and gently pry it out 3 Use the...

Page 512: ...k under the bracket attached to the vehicle s frame behind the flat tire Front Position All Other Models Position the jack under the vehicle as shown If the flat tire is on the front of the vehicle all other models position the jack on the frame behind the flat tire Rear Position 1500 Models 5 If the flat tire is on the rear for 1500 models position the jack under the rear axle about 5 cm 2 in inb...

Page 513: ...etting under a vehicle when it is lifted on a jack is dangerous If the vehicle slips off the jack you could be badly injured or killed Never get under a vehicle when it is supported only by a jack WARNING Raising the vehicle with the jack improperly positioned can damage the vehicle and even make the vehicle fall To help avoid personal injury and vehicle damage be sure to fit the jack lift head in...

Page 514: ...ver use a scraper or wire brush later to remove all rust or dirt 8 Remove any rust or dirt from the wheel bolts mounting surfaces and spare wheel 9 Install the spare tire WARNING Never use oil or grease on bolts or nuts because the nuts might come loose The vehicle s wheel could fall off causing a crash 10 Put the wheel nuts back on with the rounded end of the nuts toward the wheel 11 Tighten each...

Page 515: ... wheels to become loose or come off The wheel nuts should be tightened with a torque wrench to the proper torque specification after replacing Follow the torque specification supplied by the aftermarket manufacturer when using accessory locking wheel nuts See Capacities and Specifications on page 12 2 for original equipment wheel nut torque specifications Notice Improperly tightened wheel nuts can...

Page 516: ...caps with the wheel nuts and then tighten by hand Then use the wheel wrench to tighten Storing a Flat or Spare Tire and Tools WARNING Storing a jack a tire or other equipment in the passenger compartment of the vehicle could cause injury In a sudden stop or collision loose equipment could strike someone Store all these in the proper place Notice Storing an aluminum wheel with a flat tire under you...

Page 517: ...uipped 1 Put the tire on the ground at the rear of the vehicle with the valve stem pointed down and to the rear 2 Pull the cable and spring through the center of the wheel Tilt the wheel retainer plate down and through the center wheel Make sure the retainer is fully seated across the underside of the wheel 3 Attach the wheel wrench H and extensions I together as shown 4 Insert the hoist end F thr...

Page 518: ...e until you hear two clicks or feel it skip twice You cannot overtighten the cable 7 Make sure the tire is stored securely Push pull A and then try to turn B the tire If the tire moves use the wheel wrench to tighten the cable 8 Reinstall the spare tire lock if the vehicle has one To store the jack and jack tools A Wing Nut Retaining Wheel Blocks B Wheel Blocks C Wing Nut Retaining Tool Kit D Whee...

Page 519: ... page 10 84 Notice If the vehicle has four wheel drive and a different size spare tire is installed do not drive in four wheel drive until the flat tire is repaired and or replaced The vehicle could be damaged and the repairs would not be covered by the warranty Never use four wheel drive when a different size spare tire is installed on the vehicle Your vehicle may have a different size spare tire...

Page 520: ...eps could result in costly damage to the vehicle that would not be covered by the warranty Trying to start the vehicle by pushing or pulling it will not work and it could damage the vehicle 1 Check the other vehicle It must have a 12 volt battery with a negative ground system Notice Only use a vehicle that has a 12 volt system with a negative ground for jump starting If the other vehicle does not ...

Page 521: ...ries are left on or plugged in during the jump starting procedure they could be damaged The repairs would not be covered by the vehicle warranty Whenever possible turn off or unplug all accessories on either vehicle when jump starting the vehicle 4 Turn off the ignition on both vehicles Unplug unnecessary accessories plugged into the accessory power outlets Turn off the radio and all the lamps tha...

Page 522: ...ed to add water to the battery installed in your new vehicle But if a battery has filler caps be sure the right amount of fluid is there If it is low add water to take care of that first If you do not explosive gas could be present Battery fluid contains acid that can burn you Do not get it on you If you accidentally get it in your eyes or on your skin flush the place with water and get medical he...

Page 523: ...nd touch metal Connect it to the positive terminal of the good battery Use a remote positive terminal if the vehicle has one 9 Now connect the black negative cable to the negative terminal of the good battery Use a remote negative terminal if the vehicle has one Do not let the other end touch anything until the next step 10 Connect the other end of the negative cable to a heavy unpainted metal eng...

Page 524: ...le Removal A Heavy Unpainted Metal Engine Part or Remote Negative Terminal B Good Battery or Remote Positive and Remote Negative Terminals C Dead Battery or Remote Positive Terminal To disconnect the jumper cables from both vehicles do the following 1 Disconnect the black negative cable from the vehicle that had the bad battery 2 Disconnect the black negative cable from the vehicle with the good b...

Page 525: ...means towing the vehicle behind another vehicle such as a motor home The two most common types of recreational vehicle towing are known as dinghy towing and dolly towing Dinghy towing is towing the vehicle with all four wheels on the ground Dolly towing is towing the vehicle with two wheels on the ground and two wheels up on a device known as a dolly Here are some important things to consider befo...

Page 526: ...hicles Use the following procedure to dinghy tow a four wheel drive vehicle 1 Position the vehicle being towed behind the tow vehicle and shift the transmission to P Park 2 Turn the engine off and firmly set the parking brake 3 Securely attach the vehicle being towed to the tow vehicle WARNING Shifting a four wheel drive vehicle s transfer case into N Neutral can cause the vehicle to roll even if ...

Page 527: ...ng Front Wheels Off the Ground Two Wheel Drive Vehicles Notice If a two wheel drive vehicle is towed with the rear wheels on the ground the transmission could be damaged The repairs would not be covered by the vehicle warranty Never tow the vehicle with the rear wheels on the ground Two wheel drive vehicles should not be towed with the rear wheels on the ground Two wheel drive transmissions have n...

Page 528: ...ansmission is in P Park The driver or others could be injured Make sure the parking brake is firmly set before the transfer case is shifted to N Neutral 5 Use an adequate clamping device designed for towing to ensure that the front wheels are locked into the straight position 6 Secure the vehicle to the dolly following the manufacturer s instructions 7 Shift the transfer case to N Neutral See Shif...

Page 529: ...ark 5 Secure the vehicle to the dolly following the manufacturer s instructions 6 Use an adequate clamping device designed for towing to ensure that the front wheels are locked into the straight position 7 Turn the ignition to LOCK OFF Four Wheel Drive Vehicles Use the following procedure to dolly tow a four wheel drive vehicle from the rear 1 Attach the dolly to the tow vehicle following the doll...

Page 530: ... Exterior Care Washing the Vehicle To preserve the vehicle s finish wash it often and out of direct sunlight Notice Do not use petroleum based acidic or abrasive cleaning agents as they can damage the vehicle s paint metal or plastic parts If damage occurs it would not be covered by the vehicle s warranty Approved cleaning products can be obtained from your dealer Follow all manufacturer direction...

Page 531: ...r a basecoat clearcoat paint finish on the vehicle To keep the paint finish looking new keep the vehicle garaged or covered whenever possible Protecting Exterior Bright Metal Parts Regularly clean bright metal parts with water or chrome polish on chrome or stainless steel trim if necessary For aluminum never use auto or chrome polish steam or caustic soap to clean A coating of wax rubbed to high p...

Page 532: ...A wax may then be applied Notice Chrome wheels and other chrome trim may be damaged if the vehicle is not washed after driving on roads that have been sprayed with magnesium calcium or sodium chloride These chlorides are used on roads for conditions such as ice and dust Always wash the chrome with soap and water after exposure Notice To avoid surface damage do not use strong soaps chemicals abrasi...

Page 533: ...ble from your dealer to avoid corrosion Larger areas of finish damage can be corrected in your dealer s body and paint shop Chemical Paint Spotting Airborne pollutants can fall upon and attack painted vehicle surfaces causing blotchy ring shaped discolorations and small irregular dark spots etched into the paint surface Interior Care To prevent dirt particle abrasions regularly clean the vehicle s...

Page 534: ...reates streaks and attracts dirt Do not use solutions that contain strong or caustic soap Do not heavily saturate the upholstery when cleaning Do not use solvents or cleaners containing solvents Interior Glass To clean use a terry cloth fabric dampened with water Wipe droplets left behind with a clean dry cloth Commercial glass cleaners may be used if necessary after cleaning the interior glass wi...

Page 535: ... for colorfastness before using a commercial upholstery cleaner or spot lifter If ring formation occurs clean the entire fabric or carpet Following the cleaning process a paper towel can be used to blot excess moisture Instrument Panel Leather Vinyl Other Plastic Surfaces Use a soft microfiber cloth dampened with water to remove dust and loose dirt For a more thorough cleaning use a soft microfibe...

Page 536: ... WARNING If a floor mat is the wrong size or is not properly installed it can interfere with the pedals Interference with the pedals can cause unintended acceleration and or increased stopping distance which can cause a crash and injury Make sure the floor mat does not interfere with the pedals Use the following guidelines for proper floor mat usage The original equipment floor mats were designed ...

Page 537: ... Replacement Parts 11 16 Maintenance Records Maintenance Records 11 17 General Information This maintenance section applies to vehicles with a gasoline engine For diesel engine vehicles see the maintenance schedule section in the Duramax Diesel Supplement Your vehicle is an important investment This section describes the required maintenance for the vehicle Follow this schedule to help protect aga...

Page 538: ...d to costly repairs and may not be covered by the vehicle warranty Maintenance intervals checks inspections recommended fluids and lubricants are important to keep the vehicle in good working condition The Tire Rotation and Required Services are the responsibility of the vehicle owner It is recommended to have your dealer perform these services every 12 000 km 7 500 mi Proper vehicle maintenance h...

Page 539: ...ntenance Schedule Additional Required Services Severe chart WARNING Performing maintenance work can be dangerous and can cause serious injury Perform maintenance work only if the required information proper tools and equipment are available If they are not see your dealer to have a trained technician do the work See Doing Your Own Service Work on page 10 4 Maintenance Schedule Owner Checks and Ser...

Page 540: ...0 Tire Rotation and Required Services Every 12 000 km 7 500 mi Rotate the tires if recommended for the vehicle and perform the following services See Tire Rotation on page 10 72 Check engine oil level and oil life percentage If needed change engine oil and filter and reset oil life system See Engine Oil on page 10 7 and Engine Oil Life System on page 10 10 Check engine coolant level See Engine Coo...

Page 541: ...on page 10 38 Check automatic transmission shift lock control function See Automatic Transmission Shift Lock Control Function Check on page 10 39 Check ignition transmission lock See Ignition Transmission Lock Check on page 10 39 Check parking brake and automatic transmission park mechanism See Park Brake and P Park Mechanism Check on page 10 40 Check accelerator pedal for damage high effort or bi...

Page 542: ...Black plate 6 1 Chevrolet Silverado Owner Manual 2012 11 6 Service and Maintenance ...

Page 543: ...ks properly Replace as needed b Or every four years whichever comes first c Do not directly power wash the transfer case output seals High pressure water can overcome the seals and contaminate the transfer case fluid Contaminated fluid will decrease the life of the transfer case and should be replaced d Or every five years whichever comes first See Cooling System on page 10 20 e Or every 10 years ...

Page 544: ...Black plate 8 1 Chevrolet Silverado Owner Manual 2012 11 8 Service and Maintenance ...

Page 545: ... comes first d Do not directly power wash the transfer case output seals High pressure water can overcome the seals and contaminate the transfer case fluid Contaminated fluid will decrease the life of the transfer case and should be replaced e Or every five years whichever comes first See Cooling System on page 10 20 f Or every 10 years whichever comes first Inspect for fraying excessive cracking ...

Page 546: ...art the vehicle maintain a battery with full cranking power Trained dealer technicians have the diagnostic equipment to test the battery and ensure that the connections and cables are corrosion free Belts Belts may need replacing if they squeak or show signs of cracking or splitting Trained dealer technicians can inspect the belts and recommend replacement when necessary Brakes Brakes stop the veh...

Page 547: ...ntrol for a smoother ride Signs of wear may include steering wheel vibration bounce sway while braking longer stopping distance or uneven tire wear As part of the multi point inspection trained dealer technicians can visually inspect the shocks and struts for signs of leaking blown seals or damage and can advise when service is needed Tires Tires need to be properly inflated rotated and balanced M...

Page 548: ...nment may need to be adjusted include pulling improper vehicle handling or unusual tire wear Your dealer has the required equipment to ensure proper wheel alignment Windshield For safety appearance and the best viewing keep the windshield clean and clear Signs of damage include scratches cracks and chips Trained dealer technicians can inspect the windshield and recommend proper replacement if need...

Page 549: ...ngine oil licensed to the dexos1 specfication or equivalent of the proper SAE viscosity grade ACDelco dexos1 Synthetic Blend is recommended See Engine Oil on page 10 7 Engine Coolant 50 50 mixture of clean drinkable water and use only DEX COOL coolant See Engine Coolant on page 10 21 Hydraulic Brake System DOT 3 Hydraulic Brake Fluid GM Part No 12377967 in Canada 89021320 Hydraulic Clutch System D...

Page 550: ...is Lubricant GM Part No 12377985 in Canada 88901242 or lubricant meeting requirements of NLGI 2 Category LB or GC LB Front Axle 1500 Series Four Wheel Drive SAE 80W 90 Axle Lubricant GM Part No 89021671 in Canada 89021672 Front Axle 1500 2500 HD and 3500 HD Series SAE 75W 90 Synthetic Axle Lubricant GM Part No 89021677 in Canada 89021678 Rear Axle SAE 75W 90 Synthetic Axle Lubricant GM Part No 890...

Page 551: ... 10953474 Body Door Hinge Pins Tailgate Hinge and Linkage and Fuel Door Hinge Multi Purpose Lubricant Superlube GM Part No 12346241 in Canada 10953474 Tailgate Handle Pivot Points Hinges Latch Bolt and Linkage Multi Purpose Lubricant Superlube GM Part No 12346241 in Canada 10953474 Weatherstrip Conditioning Weatherstrip Lubricant GM Part No 3634770 in Canada 10953518 or Dielectric Silicone Grease ...

Page 552: ...see the Duramax diesel supplement for more information Part GM Part Number ACDelco Part Number Engine Air Cleaner Filter Standard Filter 15908916 A3086C High Capacity Filter 15908915 A3085C Oil Filter 4 3L V6 25010792 PF47 4 8L V8 5 3L V8 6 0L V8 6 2L V8 89017524 PF48 Spark Plugs 4 3L V6 12568387 41 101 4 8L V8 5 3L V8 6 0L V8 6 2L V8 12621258 41 110 Wiper Blades 55 0 cm 21 6 in 25877402 15908915 ...

Page 553: ...nance 11 17 Maintenance Records After the scheduled services are performed record the date odometer reading who performed the service and the type of services performed in the boxes provided Retain all maintenance receipts Date Odometer Reading Serviced By Services Performed ...

Page 554: ...Black plate 18 1 Chevrolet Silverado Owner Manual 2012 11 18 Service and Maintenance Date Odometer Reading Serviced By Services Performed ...

Page 555: ...Black plate 19 1 Chevrolet Silverado Owner Manual 2012 Service and Maintenance 11 19 Date Odometer Reading Serviced By Services Performed ...

Page 556: ...Black plate 20 1 Chevrolet Silverado Owner Manual 2012 11 20 Service and Maintenance Date Odometer Reading Serviced By Services Performed ...

Page 557: ...indshield from outside The VIN also appears on the Vehicle Certification and Service Parts labels and certificates of title and registration Engine Identification The eighth character in the VIN is the engine code This code identifies the vehicle s engine specifications and replacement parts See Engine Specifications under Capacities and Specifications on page 12 2 for the vehicle s engine code Se...

Page 558: ... diesel engine see the Duramax diesel supplement for more information Application Capacities Metric English Air Conditioning Refrigerant R134a For the air conditioning system refrigerant charge amount see the refrigerant label located under the hood See your dealer for more information Cooling System 4 3L V6 1500 Series 15 6 L 16 5 qt 4 8L V8 1500 Series 16 0 L 16 9 qt 5 3L V8 1500 Series 16 0 L 1...

Page 559: ...L 6 0 qt Fuel Tank 1500 Series Standard and Short Box 98 4 L 26 0 gal 1500 Series Long Box 128 7 L 34 0 gal 2500 Series and 3500 Series Standard Box 136 3 L 36 0 gal 2500 Series and 3500 Series Long Box 136 3 L 36 0 gal 3500 Series Chassis Cab 240 4 L 63 5 gal 3500 Chassis Cab Front Tank 89 0 L 23 5 gal 3500 Chassis Cab Rear Tank if equipped 151 4 L 40 0 gal Transfer Case Fluid 1 5 L 1 6 qt ...

Page 560: ...nsmission 4 7 L 5 0 qt 6 Speed Transmission 6L80 E 5 7 L 6 0 qt 6 Speed Transmission 6L90 E 6 0 L 6 3 qt 6 Speed Transmission Allison 7 0 L 7 4 qt Transmission Fluid Manual Drain and Refill 1500 Series 4 4 L 4 6 qt 3500 Series 3 5 L 3 7 qt Wheel Nut Torque 190 Y 140 ft lb All capacities are approximate When adding be sure to fill to the approximate level as recommended in this manual Recheck fluid...

Page 561: ...8 L20 A 1 02 mm 0 040 in 5 3L V8 FlexFuel with Active Fuel Management Iron Block LMG 0 1 02 mm 0 040 in 5 3L V8 FlexFuel with Active Fuel Management Aluminum Block LC9 7 1 02 mm 0 040 in 6 0L V8 FlexFuel with Active Fuel Management Aluminum Block LZ1 J 1 02 mm 0 040 in 6 0L V8 Iron Block L96 G 1 02 mm 0 040 in 6 2L V8 FlexFuel Aluminum Block L9H 2 1 02 mm 0 040 in ...

Page 562: ...Manual 2012 12 6 Technical Data Engine Drive Belt Routing V6 Engines V8 Engines If the vehicle has a diesel engine see the Duramax diesel supplement for more information If the vehicle is a hybrid see the hybrid supplement for more information ...

Page 563: ...Program U S and Canada 13 8 Roadside Assistance Program Mexico 13 11 Scheduling Service Appointments U S and Canada 13 15 Courtesy Transportation Program U S and Canada 13 15 Collision Damage Repair U S and Canada 13 17 Service Publications Ordering Information 13 19 Reporting Safety Defects Reporting Safety Defects to the United States Government 13 20 Reporting Safety Defects to the Canadian Gov...

Page 564: ...r dealership without further help in the U S call the Chevrolet Customer Assistance Center at 1 800 222 1020 In Canada call General Motors of Canada Customer Care Centre at 1 800 263 3777 English or 1 800 263 7854 French We encourage you to call the toll free number in order to give your inquiry prompt attention Have the following information available to give the Customer Assistance representativ...

Page 565: ...uto This program is available in all 50 states and the District of Columbia Eligibility is limited by vehicle age mileage and other factors General Motors reserves the right to change eligibility limitations and or discontinue its participation in this program STEP THREE Canadian Owners In the event that you do not feel your concerns have been addressed after following the procedure outlined in St...

Page 566: ...r details Customer Assistance Procedure Owner satisfaction and goodwill are very important to your dealer and General Motors Normally any problem with the transaction sale or usage of the vehicle must be handled by your dealer sales or service departments However we recognize that despite the good intentions of all parties involved sometimes a misunderstanding may occur If you have a problem that ...

Page 567: ...customers to call the toll free number for assistance However if a customer wishes to write or e mail Chevrolet the letter should be addressed to United States Chevrolet Motor Division Chevrolet Customer Assistance Center P O Box 33170 Detroit MI 48232 5170 www Chevrolet com 1 800 222 1020 1 800 833 2438 For Text Telephone Devices TTYs Roadside Assistance 1 800 243 8872 From Puerto Rico 1 800 496 ...

Page 568: ...exico To contact the Customer Assistance Center CAC use the phone numbers listed in this section Customer assistance is available Monday through Friday 08 00 to 20 00 hours and Saturdays from 08 00 to 15 00 hours All e mail inquiries to the Customer Assistance Center CAC should be sent to cac chevrolet gm com Mexico From Mexico City 5329 0811 From Other Mexico Locations 01 800 466 0811 United Stat...

Page 569: ...d for your specific vehicle all in one convenient place Digital owner manual warranty information and more Storage for online service and maintenance records Chevrolet dealer locator for service nationwide Exclusive privileges and offers Recall notices for your specific vehicle OnStar and GM Cardmember Services Earnings summaries Other Helpful Links Chevrolet www chevrolet com Chevrolet Merchandis...

Page 570: ...f eligible aftermarket adaptive equipment required for the vehicle such as hand controls or a wheelchair scooter lift for the vehicle For more information on the limited offer visit www gmmobility com or call the GM Mobility Assistance Center at 1 800 323 9935 Text Telephone TTY users call 1 800 833 9935 General Motors of Canada also has a Mobility Program Call 1 800 GM DRIVE 463 7483 for details ...

Page 571: ...arranty Chevrolet and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification Chevrolet and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often or the same type of claim is made many times Services Provided Eme...

Page 572: ... Out Service Vehicle registration is required Trip Routing Service Detailed maps of North America are provided when requested either with the most direct route or the most scenic route There is a limit of six requests per year Additional travel information is also available Allow three weeks for delivery Trip Interruption Benefits and Assistance Must be over 250 kilometers from where your trip was...

Page 573: ...s from the date of the invoice for the vehicle regardless of vehicle mileage and changes in vehicle ownership For more information about the renewal of this program at the end of its term contact the Chevrolet Customer Assistance Center at 01 800 466 0800 Services Provided Flat Tire Change If unable to change a flat tire Roadside Assistance will provide towing service to the nearest authorized Che...

Page 574: ...can be taken to the dealer If the storage costs exceed the amount authorized the owner is responsible to pay the difference at the time of service Contact Roadside Assistance for more information on authorized amounts Trip Interruption This service is provided if you are prevented from further usage of your vehicle while traveling and it is not possible for the nearest Chevrolet dealership to repa...

Page 575: ...ce will provide bus or commercial airline one way service subject to availability for the person designated by you to collect your vehicle at the dealership s location if you or the designated person are not in the same town or city as the dealership These services are not provided for U S or Canada residents All services provided in the U S and Canada are at the owner s expense and will be reimbu...

Page 576: ...aneuvers required to access the vehicle when it is not available to be towed Cost of fuel provided Routine vehicle repair costs are not covered by the Roadside Assistance program For more information see your new vehicle warranty Contacting Roadside Assistance Roadside Assistance services are of no cost to you and available 24 hours a day 365 days a year Costs are only incurred in situations that ...

Page 577: ... customer support program for vehicles with the Bumper to Bumper Base Warranty Coverage period in Canada extended powertrain and or hybrid specific warranties in both the U S and Canada Several Courtesy Transportation options are available to assist in reducing inconvenience when warranty repairs are required Courtesy Transportation is not a part of the New Vehicle Limited Warranty A separate book...

Page 578: ...s kept for an overnight warranty repair Rental reimbursement will be limited and must be supported by original receipts This requires that you sign and complete a rental agreement and meet state provincial local and rental vehicle provider requirements Requirements vary and may include minimum age requirements insurance coverage credit card etc You are responsible for fuel usage charges and may al...

Page 579: ...ses the parts being recycled are from undamaged sections of the vehicle A recycled original equipment GM part may be an acceptable choice to maintain the vehicle s originally designed appearance and safety performance however the history of these parts is not known Such parts are not covered by the GM New Vehicle Limited Warranty and any related failures are not covered by that warranty Aftermarke...

Page 580: ...s or Genuine Manufacturer replacement parts Read the lease carefully as you may be charged at the end of the lease for poor quality repairs If a Crash Occurs If there has been an injury call emergency services for help Do not leave the scene of a crash until all matters have been taken care of Move the vehicle only if its position puts you in danger or you are instructed to move it by a police off...

Page 581: ...ty s insurance company is paying for the repairs you are not obligated to accept a repair valuation based on that insurance company s collision policy repair limits as you have no contractual limits with that company In such cases you can have control of the repair and parts choices as long as the cost stays within reasonable limits Service Publications Ordering Information Service Manuals Service...

Page 582: ...porting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death you should immediately inform the National Highway Traffic Safety Administration NHTSA in addition to notifying General Motors If NHTSA receives similar complaints it may open an investigation and if it finds that a safety defect exists in a ...

Page 583: ... or 1 800 263 7854 French or write General Motors of Canada Limited Customer Care Centre Mail Code CA1 163 005 1908 Colonel Sam Drive Oshawa Ontario L1H 8P7 Vehicle Data Recording and Privacy This GM vehicle has a number of sophisticated computers that record information about the vehicle s performance and how it is driven For example the vehicle uses computer modules to monitor and control engine...

Page 584: ...non trivial crash situation occurs no data is recorded by the EDR under normal driving conditions and no personal data e g name gender age and crash location is recorded However other parties such as law enforcement could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation To read data recorded by an EDR special equipment is required an...

Page 585: ... in some vehicles for functions such as tire pressure monitoring and ignition system security as well as in connection with conveniences such as key fobs for remote door locking unlocking and starting and in vehicle transmitters for garage door openers RFID technology in GM vehicles does not use or record personal information or link with any other GM system containing personal information Radio F...

Page 586: ...Black plate 24 1 Chevrolet Silverado Owner Manual 2012 13 24 Customer Information 2 NOTES ...

Page 587: ...hat can connect to a live Advisor for Emergency Security Navigation Connection and Diagnostic Services The OnStar system status light is next to the OnStar buttons If the status light is Solid Green System is ready Flashing Green On a call Red Indicates a problem Push Q or call 1 888 4 ONSTAR 1 888 466 7827 to speak to an Advisor Push X to Make a call end a call or answer an incoming call Give OnS...

Page 588: ... identify the vehicle location and can provide critical information to emergency personnel The Advisor is also trained to offer critical assistance in emergency situations Security OnStar provides services like Stolen Vehicle Assistance Remote Ignition Block and Roadside Assistance if the vehicle is equipped with these services OnStar can unlock the vehicle doors remotely if it is equipped with au...

Page 589: ...n a tone 3 Say Goodbye Exits voice commands Get My Destination 1 Push X System responds OnStar ready then a tone 2 Say Get my destination System responds with miles to the destination then responds with OnStar ready then a tone 3 Say Goodbye Exits voice commands Other Navigation Services Available from OnStar OnStar eNav Allows subscribers to send destinations from Google Maps and MapQuest com to ...

Page 590: ...ar ready 2 Say My Number System responds Your OnStar Hands Free Calling number is End a Call Push X System responds Call ended Store a Name Tag for Speed Dialing 1 Push X System responds OnStar ready 2 Say Store System responds Please say the number you would like to store 3 Say the entire number without pausing System responds Please say the name tag 4 Pick a name tag System responds About to sto...

Page 591: ...Star receives information that vehicle ownership has changed OnStar may send a voice message to the vehicle requesting updated account information Reactivation for Subsequent Owners Push Q and follow the prompts to speak to an Advisor as soon as possible after acquiring the vehicle The Advisor will update vehicle records and will explain the OnStar service offers and options available How OnStar S...

Page 592: ...one network congestion or jamming See Radio Frequency Statement on page 13 23 for information regarding Part 15 of the Federal Communications Commission FCC rules and Industry Canada Standards RSS GEN 210 220 310 Services for People with Disabilities Advisors provide services to help subscribers with physical disabilities and medical conditions Push Q for help with Locating a gas station with an a...

Page 593: ...vehicle has been off continuously for five days After five days OnStar can contact Roadside Assistance and a locksmith to help gain access to the vehicle Global Positioning System GPS Obstruction of the GPS can occur in a large city with tall buildings in parking garages around airports in tunnels underpasses or parking garages or in an area with very dense trees If GPS signals are not available t...

Page 594: ...ystems may not operate if the battery is discharged or disconnected Add on Electrical Equipment The OnStar system is integrated into the electrical architecture of the vehicle Do not add any electrical equipment See Add On Electrical Equipment on page 9 119 Added electrical equipment may interfere with the operation of the OnStar system and cause it to not operate Privacy The complete OnStar Priva...

Page 595: ...hould an Airbag Inflate 3 29 Where Are the Airbags 3 27 Airbags Adding Equipment to the Vehicle 3 43 Light On Off 5 21 On Off Light 5 21 On Off Switch 3 33 Passenger Status Indicator 5 23 Readiness Light 5 20 Servicing Airbag Equipped Vehicles 3 42 System Check 3 25 Alarm System Anti theft 2 13 AM FM Radio 7 9 Antenna Satellite Radio 7 15 Anti theft Alarm System 2 13 Alarm System Messages 5 50 Ant...

Page 596: ...luid 10 31 Parking 9 63 System Messages 5 43 Braking 9 4 Break In New Vehicle 9 27 Bulb Replacement 10 48 Center High Mounted Stoplamp CHMSL and Cargo Lamp 10 46 Fog Lamps 6 7 Halogen Bulbs 10 44 Headlamp Aiming 10 41 Headlamps 10 43 Headlamps Front Turn Signal Sidemarker and Parking Lamps 10 44 License Plate Lamps 10 47 Bulb Replacement cont d Pick up Box Identification and Fender Marker Lamps 10...

Page 597: ...3 63 3 65 Systems 3 50 Cigarette Lighter 5 11 Circuit Breakers 10 49 Cleaning Exterior Care 10 106 Interior Care 10 109 Climate Control Systems 8 1 8 4 Air Conditioning 8 1 8 4 Dual Automatic 8 5 Heating 8 1 8 4 Clock 5 8 Cluster Instrument 5 13 Clutch Hydraulic 10 18 Collision Damage Repair 13 17 Compass 5 6 Connections OnStar 14 4 Control of a Vehicle 9 3 Convex Mirrors 2 16 Coolant Engine 10 21...

Page 598: ... Drunk 9 3 For Better Fuel Economy 1 39 Highway Hypnosis 9 12 Hill and Mountain Roads 9 13 If the Vehicle is Stuck 9 16 Loss of Control 9 5 Off Road 9 6 Off Road Recovery 9 5 Vehicle Load Limits 9 17 Wet Roads 9 12 Winter 9 14 Dual Automatic Climate Control System 8 5 Dual Tire Rotation 10 74 DVD Rear Seat Entertainment System 7 40 DVD CD Player 7 23 E E85 Fuel 9 83 Electrical Equipment Add On 9 1...

Page 599: ...s Memory 1 14 Filter Engine Air Cleaner 10 18 Flash to Pass 6 3 Flashers Hazard Warning 6 5 Flat Tire 10 82 Changing 10 84 Floor Mats 10 112 Fluid Automatic Transmission 10 11 10 14 Brakes 10 31 Four Wheel Drive Transfer Case 9 47 Power Steering 10 28 Washer 10 29 Fog Lamps Bulb Replacement 6 7 Folding Mirrors 2 18 Four Wheel Drive 10 33 9 47 Four Wheel Drive Light 5 29 Front Axle 10 35 Front Fog ...

Page 600: ... 10 3 Glass Replacement 10 41 Glove Box 4 1 GM Mobility Reimbursement Program 13 8 H Halogen Bulbs 10 44 Hazard Warning Flashers 6 5 Head Restraints 3 2 Headlamps Aiming 10 41 Automatic 6 4 Bulb Replacement 10 43 Daytime Running Lamps DRL 6 3 Flash to Pass 6 3 Headlamps cont d Headlamps Front Turn Signal Sidemarker and Parking Lamps 10 44 High Beam On Light 5 32 High Low Beam Changer 6 3 Heated an...

Page 601: ...rols 6 1 Exterior Lamps Off Reminder 6 3 License Plate 10 47 Malfunction Indicator 5 25 Messages 5 47 Pick up Box Identification and Fender Marker 10 45 Reading 6 9 Taillamps 10 45 Lap Belt 3 22 Lap Shoulder Belt 3 17 LATCH System Replacing Parts after a Crash 3 62 LATCH Lower Anchors and Tethers for Children 3 54 Lighter Cigarette 5 11 Lighting Entry 6 10 Exit 6 10 Illumination Control 6 8 Lights...

Page 602: ...Case 9 47 Malfunction Indicator Lamp 5 25 Manual Mirrors 2 16 Manual Mode 9 43 Manual Transmission 9 46 Fluid 10 18 Manual Windows 2 21 Memory Features 1 14 Memory Seats 3 8 Messages Airbag System 5 49 Anti theft Alarm System 5 50 Battery Voltage and Charging 5 43 Brake System 5 43 Door Ajar 5 44 Engine Cooling System 5 45 Engine Oil 5 46 Engine Power 5 47 Fuel System 5 47 Messages cont d Key and ...

Page 603: ...nal Information 14 5 Connections 14 4 Diagnostics 14 5 Emergency 14 2 Navigation 14 2 Overview 14 1 Security 14 2 System In Brief 1 40 Operation Infotainment System 7 3 Ordering Service Publications 13 19 Outlets Power 5 10 Overheated Engine Protection Operating Mode 10 27 Overheating Engine 10 24 Overview OnStar 14 1 P Park Shifting Into 9 34 Shifting Out of 9 35 Tilt Mirrors 2 19 Parking 9 36 As...

Page 604: ...ment 13 23 Radios AM FM Radio 7 9 CD DVD Player 7 23 Reception 7 14 Satellite 7 11 Reading Lamps 6 9 Rear Axle 10 36 Locking 9 69 Rear Doors 2 11 Rear Seat Audio RSA System 7 50 Rear Seat Entertainment System 7 40 Rear Seat Audio RSA 7 50 Rear Seats 3 12 3 13 Rear Vision Camera RVC 9 74 Rear Windows 2 22 Rearview Mirrors 2 19 Automatic Dimming 2 20 Reclining Seatbacks 3 7 Recommended Fuel 9 80 Rec...

Page 605: ...y Belts Properly 3 15 Lap Belt 3 22 Lap Shoulder Belt 3 17 Reminders 5 19 Replacing after a Crash 3 24 Use During Pregnancy 3 22 Safety Defects Reporting Canadian Government 13 21 General Motors 13 21 U S Government 13 20 Safety Locks 2 10 Safety System Check 3 23 Satellite Radio 7 11 Scheduling Appointments 13 15 Seats Adjustment Front 3 3 Center Seat 3 5 Head Restraints 3 2 Seats cont d Heated a...

Page 606: ...g the Vehicle Messsages 5 50 Steering 9 4 Fluid Power 10 28 Wheel Adjustment 5 2 Wheel Controls 5 3 Stoplamps and Back up Lamps Bulb Replacement 10 46 Storage Areas Center Console 4 2 Glove Box 4 1 Instrument Panel 4 1 Stuck Vehicle 9 16 Sun Visors 2 23 Sunroof 2 23 2 24 Switches Airbag On Off 3 33 Symbols iv System Infotainment 7 1 Noise Control 10 37 T Tachometer 5 14 Tailgate 2 11 Taillamps 10 ...

Page 607: ...6 Equipment 9 106 General Information 9 86 Recreational Vehicle 10 101 Trailer 9 90 Trailer Sway Control TSC 9 118 Vehicle 10 101 Traction Control System TCS StabiliTrak Light 5 30 Trailer Sway Control TSC 9 118 Tow Mirrors 2 16 Towing 9 90 Transfer Case 9 47 Transmission Automatic 9 39 Fluid Automatic 10 11 10 14 Fluid Manual 10 18 Messages 5 51 Transportation Program Courtesy 13 15 Trip Odometer...

Page 608: ...65 Ventilation Air 8 11 Visors 2 23 Voltmeter Gauge 5 18 W Warning Brake System Light 5 27 Warning Lights Gauges and Indicators 5 12 Warnings iv Cautions and Danger iv Hazard Flashers 6 5 Washer Fluid 10 29 Messages 5 52 Wheels Alignment and Tire Balance 10 79 Different Size 10 77 Replacement 10 80 When It Is Time for New Tires 10 75 Where to Put the Restraint 3 52 Windows 2 20 Manual 2 21 Power 2...

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