Altigen AltiWare ACM 5.1, Administration Manual

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Chapter 2: Software Installation & License Registration
AltiWare ACM 5.1 Administration Manual 27
All software must be registered, including AltiWare Office products. No AltiGen software
comes out of the factory pre-registered. All license keys must be registered to the
system key — without proper registration, the system will function with only 8
extensions and all trunk ports enabled. If the system key is not present,
AltiAdmin cannot be connected to the server.
Once registered, system keys have license keys associated with them. All license keys
are individually tracked and can be registered to only one system key. Individual license
keys cannot be reactivated or installed on a different system once it has been registered
the first time. The same license key cannot be associated with multiple systems, even
on the same customer site. Through registration, AltiGen tracks all licenses shipped,
which licenses have been installed and registered, and which license keys are associated
with each system key.
Dealer Installation ID
As part of the installation and registration process, the Dealer is associated with the
customer and the system installed. To facilitate this, a Dealer Installation ID is provided
to all dealers. This Dealer Installation ID provides safe access to the registration system
in the case where Dealers send their software and license keys directly to the customers
to install. The Dealer Installation ID is a dealer-specific registration password and can be
given to customers without compromising the secure access to our Partner Resource
Center web site for authorized dealers. The password ensures the dealer information is
tracked along with customer information as part of the total system installation record.
You cannot progress through registration without this number.
License Activation and Registration Procedures
A system and its Seat licenses and optional software features can be registered online
during installation, if the AltiWare system machine has Internet access. If it doesn’t, the
system can be registered later on a PC that does have Internet access. Performing
registration during upgrading or migrating is not required, but it is encouraged.
The following information is required during registration:
•
Dealer Installation ID
•
Customer information
•
System key and associated license keys
Completion of the final step of this process generates an activation file that is used to
populate the actual system with valid registration information.
WARNING! Once a license key is associated with a system key, it cannot be
reassigned to another system key.