Chapter 27: Microsoft Exchange Integration
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AltiWare ACM 5.1 Administration Manual
To verify requirements, do the following, as necessary:
1. To check the Windows version, click the Start button, select Run, type winver in
the Run dialog box, and click OK. This opens an About Windows dialog box that
displays the version of Windows running on your system.
2. To check the AltiWare version, select About from the Help menu of AltiWare
Administrator. The version displayed should be AltiWare ACM 5.1 or higher.
3. To check the Exchange Server version, click About in the Exchange Administrator.
4. To check the domain name on each system:
•
In Windows 2000, go to Start
>
Control Panel > Network. The Identification
tab of the Network dialog box displays the Domain name.
•
In Windows 2003 and Windows XP, right-click My Computer and choose
Properties. In the System Properties dialog box, the Domain name is displayed
on the Computer Name tab.
The Domain names need to be the same on the two systems.
5. To verify AltiGen Services:
a. On the system running AltiWare, go to Services:
•
In Windows 2000, select Start > Programs > Administrative Tools >
Services.
•
In Windows XP, select Start > Control Panel > Administrative Tools >
Services.
•
In Windows 2003, select Start > Administrative Tools > Services.
A Windows Services window opens, as in this example.
Figure 1. Windows Services window
b. Select AltiGen Exchange Integration Service COM Server, right-click and
select Properties.
A Service startup options dialog box opens:
Summary of Contents for AltiWare ACM 5.1
Page 1: ...AltiWare ACM 5 1 Administration Manual 7 2007 4413 0001 5 1...
Page 14: ...xii AltiWare 5 1 Administration Manual...
Page 16: ...2 AltiWare ACM 5 1 Administration Manual...
Page 34: ...Chapter 1 Overview 20 AltiWare ACM 5 1 Administration Manual...
Page 54: ...Chapter 2 Software Installation License Registration 40 AltiWare ACM 5 1 Administration Manual...
Page 100: ...Chapter 5 Gateway Management 86 AltiWare ACM 5 1 Administration Manual...
Page 106: ...Chapter 6 Voice Mail Configuration 92 AltiWare ACM 5 1 Administration Manual...
Page 136: ...Chapter 10 Application Extension Configuration 122 AltiWare ACM 5 1 Administration Manual...
Page 160: ...Chapter 11 Board Configuration 146 AltiWare ACM 5 1 Administration Manual...
Page 188: ...Chapter 12 Trunk Configuration 174 AltiWare ACM 5 1 Administration Manual...
Page 194: ...Chapter 13 In Call Routing Configuration 180 AltiWare ACM 5 1 Administration Manual...
Page 206: ...Chapter 14 Out Call Routing Configuration 192 AltiWare ACM 5 1 Administration Manual...
Page 238: ...Chapter 15 Extension Configuration 224 AltiWare ACM 5 1 Administration Manual...
Page 246: ...Chapter 16 Setting Up IP Extensions 232 AltiWare ACM 5 1 Administration Manual...
Page 262: ...Chapter 18 Mobile Extension Configuration 248 AltiWare ACM 5 1 Administration Manual...
Page 280: ...Chapter 20 Paging Group Configuration 266 AltiWare ACM 5 1 Administration Manual...
Page 284: ...Chapter 21 Line Park Configuration 270 AltiWare ACM 5 1 Administration Manual...
Page 328: ...Chapter 23 Managing and Using MeetMe Conference 314 AltiWare ACM 5 1 Administration Manual...
Page 372: ...Chapter 26 System Report Management 358 AltiWare ACM 5 1 Administration Manual...
Page 392: ...Chapter 27 Microsoft Exchange Integration 378 AltiWare ACM 5 1 Administration Manual...
Page 400: ...Chapter 28 TAPI Integration 386 AltiWare ACM 5 1 Administration Manual...
Page 416: ...402 AltiWare ACM 5 1 Administration Manual...
Page 439: ...Appendix C Network Ports AltiWare ACM 5 1 Administration Manual 425 TCP 10064...
Page 440: ...Appendix C Network Ports 426 AltiWare ACM 5 1 Administration Manual...