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Suggested solutions
Problem
Paper is misfed or wrinkles
repeatedly
• If a message appears on the UI, follow the instructions
displayed.
• Ensure the proper paper is loaded correctly and not filled above
the MAX line. Refer to The Recommended Materials List.
• Turn the paper stack around and/or over in the selected paper
tray.
• Remove a few sheets from the top and the bottom of the stack
in the paper tray.
• Fan all four edges of the paper in the selected paper tray.
• Replace the paper in the selected paper tray with paper from
a new package.
• Remove any partially fed paper from the trays.
• Ensure the paper you are using had been stored properly.
The UI does not respond to
a command
• Select System > Restart User Interface.
• Select System > Shutdown System PC. After the System PC
shuts down, wait 15 seconds and restart it by pressing the on/off
button on the PC.
• If the problem persists, call the Customer Support Center.
If the UI is locked up, and the mouse or keyboard do not work,
press and hold the UI power button on the PC until the UI powers
down. Wait 30 seconds and press the PC power button to reboot
the UI.
The UI is locked up.
The UI monitor screen is
blank.
• Verify that the UI monitor button is pressed and lit.
• Verify that the PC UI monitor cable is seated properly into the
back of the PC.
Multiple sheets feed from
the paper trays
• Do not fill the paper trays above the MAX fill line indicator.
• Remove the paper from the tray and fan the sheets to separate
the joined sheets.
• Predrilled sheets may stick together at the holes. Remove the
paper from the tray and fan the sheets to separate the joined
sheets.
• Paper and transparencies may stick together if environmental
conditions are too dry and cause excessive static. Increase the
humidity level in the room to minimize static.
• Gently fan transparencies to separate the sheets before you
load them.
Paper jams when exiting
the Paper Trays
• Ensure that the edge guides of the paper tray fit snugly against
the paper stack.
• Do not fill the paper trays above the MAX fill line indicator.
• Close the tray slowly to avoid shifting the paper stack.
10-5
Xerox
®
Color 800/1000 Press
User Guide
Problem solving
(continued)
Содержание Stacker 1000
Страница 1: ...Xerox Color 800 1000 Press User Guide Version 3 0 March 2012...
Страница 12: ...Xerox Color 800 1000 Press x User Guide Table of Contents...
Страница 26: ...Xerox Color 800 1000 Press 1 14 User Guide Product overview...
Страница 48: ...Xerox Color 800 1000 Press 6 10 User Guide Paper information...
Страница 60: ...Xerox Color 800 1000 Press 7 12 User Guide Manage Stock Library...
Страница 76: ...Xerox Color 800 1000 Press 8 16 User Guide Advanced Stock Setup...
Страница 102: ...Xerox Color 800 1000 Press 9 26 User Guide Maintenance...
Страница 158: ...Xerox Color 800 1000 Press 12 2 User Guide Offset Catch Tray OCT...
Страница 178: ...Xerox Color 800 1000 Press 13 20 User Guide Oversized High Capacity Feeder OHCF...
Страница 188: ...Xerox Color 800 1000 Press 14 10 User Guide Interface Module...
Страница 204: ...Xerox Color 800 1000 Press 15 16 User Guide High Capacity Stacker HCS...
Страница 388: ...Xerox Color 800 1000 Press 19 46 User Guide Standard Finisher Plus...
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