Polycom® RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
14-4
Polycom, Inc.
4
Click
OK
.
The Recording Link is added to the
RMX
unit.
Enabling the Recording Features in a Conference IVR Service
To record a conference, a
Conference IVR Service
in which the recording messages and DTMF
codes are activated must be assigned to the conference. The default
Conference IVR Service
shipped with the
RMX
includes the recording-related voice messages and default DTMF
codes that enable the conference chairperson to control the recording process from the
endpoint. You can modify these default settings.
To modify the default recording settings for an existing Conference IVR Service:
1
In the
RMX Management
pane, click the
IVR Services
(
) button.
The IVR Services are listed in the
IVR Services
list pane.
2
To modify the default recording settings, double-click the Conference IVR Service or
right-click and select
Properties
.
The
Conference IVR Service
Properties
dialog box is displayed.
3
To assign voice messages other than the default, click the
General
tab and scroll down
the list of messages to the recording messages.
4
Select the
Recording In Progress
message, and then select the appropriate message file
(by default, Recording_in_Progress.wav) from the file list to the right of the field.
5
Select the
Recording Failed
message, and then select the appropriate message file (by
default, Recording_Failed.wav) from the file list to the right of the field.
6
To modify the default DTMF codes, click the
DTMF Codes
tab.
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