Polycom RealPresence 2000, Руководство администратора

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Appendix H-Setting the RMX for Integration Into Microsoft Environment
Polycom, Inc.
H-77
ICE Active Alarms
When ICE environment is enabled in the RMX, failure to communicate with a required
component triggers the display of an Active Alarm in the System Alerts pane.
The following table lists these active alarms:
Table 9 ICE Environment - RMX Active Alarms
Active Alarm Phase Alarm Displayed When Troubleshooting
ICE failure: Failed to
register with OCS.
Check the RMX
Server Name. Registration The RMX did not receive
a confirmation response
from the OCS to the
Registration request. •
Check that the RMX Name
in IP Network Service - SIP
Advanced is identical to the
User name defined for the
RMX in the OCS Active
Directory.
•
Make sure that the RMX
user is defined in the OCS
Active Directory.
ICE failure: Failed to
subscribe with the
OCS, therefore the
A/V Edge Server
URI was not
received. Subscribe The RMX did not receive
a confirmation response
from the OCS to the
Subscription request.
The Subscription is
required for obtaining the
A/V Edge Server URI
which is followed by the
notify message containing
the credentials).
ICE failure: The
Notify message
containing the A/V
Edge Server URI
was not received Notify The Notify message
containing the A/V Edge
Server URI was not
received by the RMX.
ICE failure:
Received
Notification does not
contain URI. Notify The notify message that
was sent from the A/V
Edge Server does not
contain the A/V Edge
server URI. Verify the A/V Edge server is
configured in the OCS.
ICE failure: No
response from the
A/V Edge Server to
the RMX Service
Request Service The RMX did not receive
a confirmation response
from the A/V Edge Server
to the Service request.
ICE failure:
Received Service
message does not
contain the
Credentials. Service The Service message
response does not
contain the Credentials.