Polycom® RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
10-4
Polycom, Inc.
password request for
Dial-in
and
Dial-out
participant connections. For more
information, see
Table 17-5, “New Conference IVR Service Properties - Conference Password
Parameters,”
on page
17-10
.
10
Select the various audio messages that will be played in each case. For more
information, see
Table 17-5, “New Conference IVR Service Properties - Conference Password
Parameters,”
on page
17-10
.
11
Click the
General
tab.
The
New
Conference IVR Service
-
General
dialog box opens.
12
Select the messages that will be played during the conference. For more information,
see
Table 17-6, “Conference IVR Service Properties - General Voice Messages,”
on page
17-11
.
13
Click the
Roll Call/Notifications
tab.
The
New
Conference IVR Service
-
Roll Call
dialog box opens.
14
Enable the Roll Call feature and assign the appropriate audio file to each message type.
For more information, see
Table 17-7, “Conference IVR Service Properties - Roll Call
Messages,”
on page
17-15
.
15
Click the
Video Services
tab.
The
New
Conference IVR Service
-
Video Services
dialog box opens.
16
Define the
Video Services
parameters. For more information, see
Table 17-8, “New
Conference IVR Service Properties - Video Services Parameters,”
on page
17-14
.
17
Click the
DTMF Codes
tab.
The
New
Conference IVR Service
-
DTMF Codes
dialog box opens.
The default DTMF codes for the various functions that can be performed during the
conference by all participants or by the chairperson are listed. For the full list of the
available DTMF codes, see
Table 17-9, “New Conference IVR Service Properties - DTMF
Codes,”
on page
17-15
.
18
If required, modify the default DTMF codes and the permissions for various operations
including Operator Assistance options:
—
*0
for individual help - the participant requested help for himself or herself. In such
a case, the participant requesting help is moved to the Operator conference for one-
on-one conversation. By default, all participants can use this code.
—
00
for conference help - the conference chairperson (default) can request help for
the conference. In such a case, the operator joins the conference.
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