Nitsuko NVM-NT, Системное руководство

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Basic Programming for the NT Voice Mail
Step 5: Fill out the AST Worksheet
26
NT System Guide
Chapter 1: Installation
Step 5: Fill out the AST Worksheet
Before you begin programming Answering Schedule Tables, find out how many different greetings
the customer wants for the port or trunk. The number of greetings will determine how many sched-
ules belong in the AST. For example, suppose the customer wants a special greeting for mornings,
for afternoons, for evenings, for weekends, and for holidays. In this case, five schedules would
belong in the AST. Likewise, determine the time when each greeting should begin to take effect and
which Call Routing Mailbox will answer the call.
Therefore, you must include the information indicated below for each schedule (1
–
20) that you
enter in an AST:
Q
Date or day(s) that the mailbox should start answering the call
This may be a single day, such as Fr,
or a single date, such as, such as 8/27,
or a range of days, such as Mo
–
Fr.
However, do not enter any range that bridges Sunday, such as Fr
–
Mo
.
Rather, convert your
Sunday-bridging range to 2 separate schedules: one for Fr
–
Su (for non-regular business hours)
and one for Mo
–
Fr (regular business hours).
Q
Time of day that the mailbox should start answering the call entered as hours and minutes in the
HH:MM format, where HH represents the hour (00
–
23) and MM the minutes (00
–
59).
Q
Number of the Call Routing Mailbox that will answer the call.
For example: Suppose you are programming AST #1. If the Automated Attendant should answer
calls starting at 10AM on Monday through Friday and using Call Routing Mailbox 600. Your
Schedule 1 in AST #1 would look like this:
Answering Schedule Table #1
Schedule 1 Day/Date: Mo
–
Fr
Schedule 1 Time: 10:00
Schedule 1 Mailbox: 600
To display a list of current default settings for AST schedules:
1. Click Reports on the menu bar.
2. Select Port on the Reports menu.
3. On the Answering Schedules Report dialog box:
a. Enter in the Starting AST box the number of the first AST you would like to see listed.
b. Enter in the Ending AST box the number of the last AST you would like to see listed.
c. Click the OK button.
You might see a list of default schedules for Answering Schedule Table #1 that looks like this:
Schedule 1 Day/Date: Mo–Fr
Schedule 1 Time: 08:00
Schedule 1 Mailbox: 811
Schedule 2 Day/Date: Mo–Fr
Schedule 2 Time: 12:00
Schedule 2 Mailbox: 812
Schedule 3 Day/Date: Mo–Th
Schedule 3 Time: 17:00
Schedule 3 Mailbox: 813
Schedule 4 Day/Date: Fr
Schedule 4 Time: 17:00
Schedule 4 Mailbox: 814