2.3 Troubleshooting Without Error Messages
VJ628XE-M-00
2.3.5 Online Function Problems
54
2.3.5
Online Function Problems
Table 2-10 Symptoms, Check Items, And Actions for Online Function Problems
No.
Symptom
Check item
Action
Reference
1
Other functions do not work
correctly
1. MAIN board may be damaged.
Replace MAIN board.
2
Printing position is incorrect
1. Is there a problem with CW adjustment?
Perform adjustment.
2. Is there a problem with P EDGE Sensor adjustment?
Perform adjustment.
3. Is P EDGE Sensor correctly connected?
Connect it securely.
4. P EDGE Sensor may be damaged.
Replace P_Edge sensor.
5. MAIN board may be damaged.
Replace MAIN board.
3
Data or printing is garbled
1. Firmware on the Main side may be faulty.
Upgrade Firmware on the Main side.
4
Part of the data is not printed
(missing)
2. Check if T fence is dirty or twisted.
• When there is grease or dust on it: Wipe it
with a dry cloth.
• When there is ink on it:
Damp a cloth with
mild detergent and lightly wipe off the ink.
• When it is too dirty and the adhered
substance cannot be removed:
Replace T
fence.
3. Check “Encoder: CR” in “Check: Test” – “Test: Encoder”
in the self-diagnosis function.
• If NG, check the connection of the
connector of CR board
• Replace T fence
• Replace CR_FFC
• Replace CR motor
• Replace CR board
"3.5.10Replacing MAIN Board
"3.6.8Replacing T Fence
"3.9.4Replacing Ink Tube
"3.8.4Replacing CR Board
3.9.3 Replacing CR FFC
4. Main board may be malfunctioned.
Replace MAIN board.