2.2 Troubleshooting with Error Messages
VJ628XE-M-00
2.2.3 Errors Requiring Reboot
25
(2) Mechanical Serious Errors
Table 2-4 Symptoms and Check Items for Mechanical Serious Errors
No.
Message
Event/symptom
Check item
Action
Reference
1
E 065Err
PF motor
E 067Err
PF encoder
An anomaly is detected
in PF motor (X-axis)
during printer operation.
Displayed when there is
a big difference between
motor command value
and feedback from
encoder.
1. Check if the is paper jam around Grid Roller.
2. Check the error record in “Test : Record” in
the self-diagnosis function.
3. Set the endurance time to more than 50
times in “Life: PF Motor” in the self-diagnosis
function to see if any errors related to PF
motor such as “PF motor error” occurs.
4. Check “Encoder: PF” in “Check: Test” –
“Test5: Encoder” in the self-diagnosis
function.
• Turn PF connecting axle by hand and see
if the value displayed on the panel
changes as follows.
• Front feed direction:
Increase
• Back feed direction:
Decrease
5. Check if DC42V is correctly supplied from
Power board, using the tester.
• Remove paper jam.
Check the connection of the following connectors
of MAIN board .
• PF motor cable connector
• PF_ENC connector:
• Connector that is connecting PF motor
and PF motor relay
If Main power board is damaged, replace it.
2
6. PF encoder may be damaged.
7. Check if PF encoder scale is installed facing
the correct direction.
8. Check if PF encoder scale is dirty or misted
over.
9. Check if the tension of PF belt is appropriate.
10. PF encoder may be damaged.
11. MAIN board may be damaged.
• Replace PF encoder.
• Install PF encoder scale properly.
• Adjust PF belt tension.
• Replace PF motor.
• Replace MAIN board.
