2.2 Troubleshooting with Error Messages
VJ628XE-M-00
2.2.2 Errors with Message
18
3
[
*
]
Ink Near End
[
*
]
Ink End
*Ink color is
displayed in the
[
*
]
.
Ink has run out. Printing
operation stops
immediately.
1. Check the ink in the ink cartridge.
Replace the ink cartridge when there is no ink.
If there is sufficient amount of ink, refer to the
check item 2.
-
2. Check the ink cartridge with no ink in the self-
diagnosis function to see if the ink cartridge
displayed is the same one with the error.
Insert or remove the cartridge and wait for more
than three minutes to see if the same error is still
displayed.
If the same error continues to be displayed, refer
to the check item 3.
3. Check the connection of I/C Cables.
Make sure to connect it securely.
4. Check the connection of JUNC_ID Cable.
Make sure to connect it securely.
5. Check the connection of JUNC_FFC/
Make sure to connect it securely.
6. Is there ink leakage or bleeding around the
connection area of Ink tube?
Check the connection of Ink tube.
7. I/C cable may be damaged.
Replace it.
8. JUNC_ID cable may be damaged.
Replace it.
9. JUNC_FFC may be damaged.
Replace it.
10. JUNCTION Board may be damaged.
Replace it.
11. MAIN board may be damaged.
Replace it.
4
[
*
]
No cartridge
*Ink color is
displayed in the
[
*
]
.
Ink cartridge is not
inserted.
1. Are Ink cartridges used dedicated ink
cartridges?
Instruct the user to use the dedicated ink
cartridges.
-
2. Is the message displayed after turning off the
printer and turning it back on?
When the message is displayed: Refer to the
check item 3 for action.
-
3. Check if there are ink cartridges in the self-
diagnosis function to see if the ink cartridge
displayed is the same one with the error.
Insert or remove the cartridge and wait for more
than three minutes to see if the same error is still
displayed.
• If the same error continues to be
displayed, adjust the mounting position of
I/C cable.
4. Check the connection of the connector of I/C
cable.
Make sure to connect it securely.
Table 2-2 Symptoms and Check Items for Errors with Message(Continued)
No.
Message
Event/symptom
Check item
Action
Reference