UltiMate 3000 Series:
SD, RS, and BM Pumps
Page
112
Operating
Instructions
6.4 Chromeleon Diagnostics Messages
If the pump fails a diagnostics test, perform the instructions given here and repeat the test.
If the pump still fails the test, contact Dionex Service.
Degasser Vacuum Test failed
Probable Cause
Remedial Action
The degasser module did not
reach the appropriate operating
vacuum.
Check the tubing of the vacuum system and the degasser module.
Repeat the test. If the test fails again, the degasser module may be
defective. Contact Dionex Service.
Mixer Frit Test failed
Probable Cause
Remedial Action
The backpressure has exceeded
the limit. The static mixer or
inline filter may be blocked.
All pumps except LPG-3400BM and DGP-3600BM
Depending on the pump type, replace the static mixer (
page 147)
or inline filter (
page 149 ).
LPG-3400BM and DGP-3600 BM
Replace the inline filter (
page 150) or the frit in the inline filter
(
General Leak Test failed
Probable Cause
Remedial Action
The pressure drop has been too
high.
The pressure level has not been
reached in time.
The initial pressure has not been
reached within the first minute.
The pressure drop during
relaxation has been too high.
Check the fitting plug on the pump outlet for tightness.
Visually inspect all fluid connections for liquid droplets.
Check all fluid connections for tightness.
Consider replacing the valve cartridge (inlet check valve)
(
page 128).
If you still suspect there is a leak, run the detailed leak test.
Detailed Leak Test failed
Probable Cause
Remedial Action
The check valve has a leak.
Replace the valve cartridge (outlet check valve) (
repeat the test.
Replace the valve cartridge (inlet check valve) (
page 128) and
repeat the test.
The piston seals are leaking.
Replace the piston seals (
page 139).
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