UltiMate 3000 Series:
SD, RS, and BM Pumps
Page
116
Operating
Instructions
Problem
Probable Cause
Remedial Action
High noise level, pulsation
(Cont'd)
The lamp is too old.
Replace the detector lamp
(
Detector Manual
).
The wavelength is wrong.
Select an appropriate
wavelength.
The Step is too small
(for example, 0.1 sec.)
Increase the Step
(for example, to 0.5 to 1 sec.)
When using acetonitrile, valve
problems may be observed,
indicated by increased pulsation.
Replace the sapphire
cartridges (inlet and outlet
valve) by ceramics cartridges
(
ISO-3100BM
The membrane in the pulse
damper is defective.
Contact Dionex Service.
Pressure pulsation or
inconstant pressure
The solvent is not degassed
sufficiently.
Degas the eluent.
The solvent is degraded.
Use fresh solvent.
There are pressure fluctuations
from the pump.
Purge the pump (
Check the compression
values for the pump and
perform the remedial actions
as suggested (
page 121).
There are air bubbles in the
system.
Purge the pump (
The inlet valve or outlet valve on
the working cylinder is dirty.
Clean the inlet check valve
and/or outlet check valve.
Consider replacing the check
valve (
page 128).
After a maintenance procedure
(replacement of pump head,
piston, or piston seal) the pistons
are not in the appropriate position
for normal operation.
Remove and reinstall the
pistons (
and 137).
Depending on the pump type:
The static mixer or inline filter is
blocked.
Replace the static mixer
(
(
With an LPG-3400BM and
DGP-3600BM, you can
replace the filter frit in the
inline filter instead
(
ISO-3100BM
The pulse damper is defective.
Contact Dionex Service.
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