HL-5130/5140/5150D/5170DN SERVICE MANUAL
6-45
8. INCORRECT PRINTOUT
When the data is not printed correctly as it is seen on the PC screen, follow the procedures
below in the event of a specific error.
P-1
The printer prints unexpectedly or it prints garbage.
User Check
(1) Check if the printer cable is not too long. It is recommended to use a parallel cable of less than 2
meters (6.6 feet) in length.
(2) Check that the printer cable is not damaged or broken. Check also that the printer cable is
connected to the correct interface connectors of both the printer and PC.
(3) If an interface switching device is used, remove it and connect the computer directly to the printer
and try again.
(4) Check that the appropriate printer driver is selected as ‘Set as Default’. Check also that the
correct print port is set for the selected printer driver.
(5) Check that the printer is not connected to the same port which is also connected to a mass
storage device or scanner. Remove all other devices and connect the port to the printer only.
Turn off the printer status monitor in the device options tab in the printer driver.
(6) If the print port is set as an ECP port, change it to a normal port.
(7) Try printing the test page referring to
1.1. ‘Test Print Mode’
in Chapter 7.
(8) Try resetting the factory settings.
Possible cause
Step
Check
Result
Remedy
Failure inside
the printer
1
Is it possible to print the test
page with the method of
1.1
‘Test Print Mode’
in Chapter 7?
No
Identify the error type, then
refer to the specified section of
this chapter.
NOTE:
If the printer prints garbage or incorrect fonts, instruct the user to use the ‘Troubleshooting for
Printer won’t print’ tool of the self-diagnostics tools. If the problem cannot be solved, instruct
user to use the ‘Diagnostics’ tool described in the Chapter 7 so that you can get a log file to
investigate the cause of the problem. For details on the self-diagnostics tools, see
3. ‘HOW
TO USE SELF-DIAGNOSTICS TOOLS’. in CHAPTER 7
Содержание HL-5130
Страница 114: ...HL 5130 5140 5150D 5150DN Service Manual 4 13 24 Remove the paper rear guide Fig 4 20 Paper tray Paper rear guide 2 1 1 ...
Страница 271: ...APPENDIX A 9 Appendix 9 Engine PCB Circuit Diagram 1 2 NAME CODE B512153CIR 1 2 LJ923001 A 9 ...
Страница 272: ...APPENDIX A 10 Appendix 10 Engine PCB Circuit Diagram 2 2 NAME CODE B512153CIR 2 2 LJ923001 A 10 ...
Страница 273: ...APPENDIX A 11 Appendix 11 Low voltage Power Supply PCB Circuit Diagram 120V NAME Low voltage PS Circuit 120V A 11 ...
Страница 274: ...APPENDIX A 12 Appendix 12 Low voltage Power Supply PCB Circuit Diagram 230V NAME Low voltage PS Circuit 230V A 12 ...
Страница 275: ...APPENDIX A 13 Appendix 13 High voltage Power Supply PCB Circuit Diagram NAME High voltage PS Circuit A 13 ...