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Adding and Attaching a Media Server
MaxACD Administrator Manual 55
Adding and Attaching a Media Server
Caution! Always try to attach a media server when call activity in the system is low. If
resources are being used in one of the media servers, ongoing calls may be
dropped .
To attach a media server to the MaxACD system, you must first add it to the list in the
Softswitch Component Configuration window.
To add a media server to the list:
1. Click the Add button.
Figure 5-2. Add Gateway dialog box
2. Set this media server unique number. Each media server in the system must have
a unique identifying number.
3. Specify a name for the media server that identifies it to you.
4. Select the type:
Media Server .
5. Enter the IP address of the media server.
6. Create a password for this media server. The password is used for access to the
Gateway Configuration Tool for the media server.
After you add a media server to the list, you can attach it to the MaxACD system. Also,
you may have disconnected a media server that has already been attached. In either
case, you can attach it in the Softswitch Component Configuration window.
To attach a media server to the MaxACD system:
1. Select the media server you want to attach.
2. Click the
Attach button.
It takes 2-5 minutes to attach a media server. If a “Failed” message appears, you
may have entered an incorrect IP address or password, or the media server may
already be attached.
Detaching and Deleting a Media Server
You can detach a media server without shutting down the MaxACD system.
Caution! Always try to detach a media server when call activity in the system is low .
If resources are being used in one of the media servers, ongoing calls may
be dropped .
To detach a media server from the MaxACD system: