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Chapter 20: Redundancy Configuration
202 MaxACD Administrator Manual
Step 1: Install the Redundancy Moderator
We recommend that you install the Redundancy Moderator on the same LAN as the
server you will assign as the primary server.
The Redundancy moderator runs as a Windows service.
1. To install the Redundancy Moderator, open the folder
Redundancy Moderator on the
MaxACD installation CD and run setup.exe in that folder.
2. After you have installed Redundancy Moderator, you must configure it. Go to the
server where you installed the moderator, and in Windows choose Start > All
Programs > MaxACD Redundancy Moderator > Redundancy Moderator
Configuration Tool .
3. Enter the password (the default password is 22222).
Figure 20-3. Redundancy Moderator dialog box
4. Enter a redundancy key. This key is used to authenticate the connection from the
primary and secondary Softswitches. You must use the same redundancy key on
both the primary and secondary server. The IP addresses of the primary and
secondary server will appear, once the servers connect to the moderator.
5. Choose which server you want as the default active server (primary or secondary),
and then click OK.
• If you choose None , the moderator service will reject the querying command
from the Softswitches.
• If the states of the two servers ever fall into conflict, the servers will connect to
the moderator service and check the
Default Active Server field to determine
which server should be active.
•
When a switchover occurs, the new active server will send a command to the
moderator server to update this field.
When you are ready to change the default password, click Change Password and
specify a new one.