
The MaxACD Administrator Main Window
MaxACD Administrator Manual 23
•
System
Opens windows where you can configure system settings, softswitch components,
voice mail, auto attendants, multilingual support, call recording, and application
extensions.
•
General
Opens windows where you can configure trunks, in call routing, out call routing,
extensions, unassigned extensions, SIP devices, and line park.
•
Call Center
Opens windows where you can configure workgroups and agent logout reasons.
•
VoIP
Opens windows where you can configure the enterprise network and refresh the
enterprise settings.
•
Report
Opens windows where you can view the system summary and IP traffic statistics and
configure SNMP (simple network management protocol).
•
Diagnostic
Opens windows where you can view the trace, open the Trace Collector, and view
the system log. For use by authorized technical personnel.
•
License
Opens windows from which you can manage licenses: a License Information window,
where you can view installed licenses and your license key list, and from which you
can add and register additional licenses; and a Client SEAT License Management
window, where you can add and remove members from a license type.
•
View
Lets you show, hide, and set default alignment of the view windows, the toolbar, and
the status bar. Opens the CT Proxy Monitor.
•
Help
Opens the Help window and shows the MaxACD for Lync and the MaxACD
Administrator versions. Also gives you a link to the AltiGen Technical Support web
site.
Quick Access Toolbar
Toolbar buttons give you quick access to frequently used functions.
Figure 3-3. MaxACD Administrator quick access toolbar
From left to right, the toolbar buttons serve the following purposes:
Login
. Opens the Password dialog box to log in to the system.
Logout
. Logs out of the system.
Содержание MaxACD Administrator
Страница 1: ...MaxACD Administrator Manual July 2011 ...
Страница 10: ...viii MaxACD Administrator Manual ...
Страница 12: ...2 MaxACD Administrator Manual ...
Страница 30: ...Chapter 2 System Requirements and Installation 20 MaxACD Administrator Manual ...
Страница 68: ...Chapter 5 Media Server Management 58 MaxACD Administrator Manual ...
Страница 74: ...Chapter 6 Voice Mail Configuration 64 MaxACD Administrator Manual ...
Страница 84: ...Chapter 7 Auto Attendant Configuration 74 MaxACD Administrator Manual ...
Страница 92: ...Chapter 8 Multilingual Configuration 82 MaxACD Administrator Manual ...
Страница 96: ...Chapter 9 Call Recording Configuration 86 MaxACD Administrator Manual ...
Страница 100: ...Chapter 10 Application Extension Configuration 90 MaxACD Administrator Manual ...
Страница 118: ...Chapter 12 Trunk Configuration 108 MaxACD Administrator Manual ...
Страница 124: ...Chapter 13 In Call Routing Configuration 114 MaxACD Administrator Manual ...
Страница 132: ...Chapter 14 Out Call Routing Configuration 122 MaxACD Administrator Manual ...
Страница 156: ...Chapter 16 Routing Unassigned Extensions 146 MaxACD Administrator Manual ...
Страница 196: ...Chapter 18 Workgroup Configuration 186 MaxACD Administrator Manual ...
Страница 220: ...Chapter 20 Redundancy Configuration 210 MaxACD Administrator Manual ...
Страница 256: ...Appendix B Technical Support 246 MaxACD Administrator Manual ...