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MaxACD Administrator Manual
249
licenses (table)
14
licenses, client, assigning
29
line park
140
line park, configuration
147
location format for trunks
25
log file, security alert
135
logging outbound workgroup calls
129
login
21
login failed, Enterprise Manager
189
logout
21
Lync
Mediation pool
33
M
mail forwarding
setting extension for
131
mail management
for extensions
129
for workgroups
166
mailbox
129
information only
130
size
132
,
168
mailbox capacities
132
,
168
main menu
22
main number
33
Manager Extension
32
MaxACD Administrator
21
getting around
21
installing
18
MaxACD Administrator & Exten-
sion Security Checker
228
MaxACD Administrator default
password
21
MaxACD Administrators, discon-
necting from system
228
MaxACD services
stop & start
230
MaxCall caller IDs
184
media path, about
91
menu selection
advanced queue management
181
menu, MaxACD Administrator
main
22
message
length
132
,
168
maximum number of
132
,
168
notification
133
schedule
136
,
171
notification for workgroup
169
notification options, setting
135
notification timing, setting
136
notification type
170
playback
131
,
168
retention
132
,
168
message notification
setting
132
message playback options
131
messages
managing
61
recording options
61
setting e-mail options
62
setting notification retries
60
messaging, managing
59
Microsoft Exchange integration
217
Microsoft SQL
47
Monitor Available
142
monitor list
141
monitoring extensions, set up
141
multilingual prompts
75
overview
75
multilingual system
auto attendant
78
configuring
77
configuring #12 for extension
79
configuring DNIS routing
80
configuring extension
79
multiple language system
language used
81
music files
converting
233
music on hold custom file
52
music on hold, configuration
51
N
navigating MaxACD Administrator
21
network management
187
network ports used by MAXCS
243
no answer handling
173
non-workday handling
161
notification
message
133
schedule
136
workgroup messages
169
notification type and timing
136
,
170
numbering plan
35
O
online help
23
Operator Extension
33
operator group
33
out call routing
configuration
115
configuring
116
default routes
118
dialing pattern tips
120
dialing patterns
119
overview
115
route definitions
116
outgoing call blocking
107
outgoing calls, blocking all
45
overlap dialing
197
P
packet length
193
pager notification
170
password
changing
22
extension
125
phone number
trunk
100
phrase management
for auto attendant
72
,
239
phrase manager, custom
239
playback message
131
,
168
playing music from a file
52
PM schedule
41
POP3 service
62
ports, network
243
Postmaster Extension
62
prefix
system prohibited
44
toll call
49
press "0" option
131
,
168
priority promotion
179
priority queuing
111
prompts
converting
233
greeting and update
52
in other languages
75
multilingual, overview
75
multiple languages, storing
76
Q
queue announcement
177
queue call priority score
180
queue management
advanced
179
for workgroups
176
queue overflow
advanced queue management
182
queue overflow routing
178
queue phrase options
177
queuing control
basic
177
quit queue
179
R
Read Config tool
234
recorded announcements, config-
uration
51
Содержание MaxACD Administrator
Страница 1: ...MaxACD Administrator Manual July 2011 ...
Страница 10: ...viii MaxACD Administrator Manual ...
Страница 12: ...2 MaxACD Administrator Manual ...
Страница 30: ...Chapter 2 System Requirements and Installation 20 MaxACD Administrator Manual ...
Страница 68: ...Chapter 5 Media Server Management 58 MaxACD Administrator Manual ...
Страница 74: ...Chapter 6 Voice Mail Configuration 64 MaxACD Administrator Manual ...
Страница 84: ...Chapter 7 Auto Attendant Configuration 74 MaxACD Administrator Manual ...
Страница 92: ...Chapter 8 Multilingual Configuration 82 MaxACD Administrator Manual ...
Страница 96: ...Chapter 9 Call Recording Configuration 86 MaxACD Administrator Manual ...
Страница 100: ...Chapter 10 Application Extension Configuration 90 MaxACD Administrator Manual ...
Страница 118: ...Chapter 12 Trunk Configuration 108 MaxACD Administrator Manual ...
Страница 124: ...Chapter 13 In Call Routing Configuration 114 MaxACD Administrator Manual ...
Страница 132: ...Chapter 14 Out Call Routing Configuration 122 MaxACD Administrator Manual ...
Страница 156: ...Chapter 16 Routing Unassigned Extensions 146 MaxACD Administrator Manual ...
Страница 196: ...Chapter 18 Workgroup Configuration 186 MaxACD Administrator Manual ...
Страница 220: ...Chapter 20 Redundancy Configuration 210 MaxACD Administrator Manual ...
Страница 256: ...Appendix B Technical Support 246 MaxACD Administrator Manual ...