Altigen MaxACD Administrator, Руководство пользователя, Страница: 43 / 261

MaxACD Administrator Manual 33
Configuring Lync Mediation Pool
To configure a Lync mediation pool, use the General tab in the System Configuration
window.
1. On the General tab, enter the DNS name (must be a FQDN) of the Lync Mediation
pool.
System Home Area
Code Area code for the system location.
Note : This field cannot be blank in the U.S. and Canada.
System Main Number The main system telephone number. This number will be used
as the outbound caller ID in the event that no number is
assigned in the trunk Phone Number, 10-digit DID, or
extension
Transmitted CID field.
Note : This field cannot be blank.
System Call Park
• Timeout, Ring
Back in ... Minutes
• Play Greeting
Phrase
System Call Park ( #41 ) allows the extension user to park a
call, then pick up the call from another extension. If the call
is forgotten, the
Timeout sets the number of minutes a call
remains parked before the user’s extension is rung again. To
the caller, the call park sounds like being put on hold.
Valid entry: 1 - 60 minutes.
Select a greeting that the caller will hear before being placed
on hold.
Operator Extension
and Group Members Select the extension to be used by the system operator. If the
extension number you select is a workgroup, member
extensions will show up in the Group Members box.
The operator extension is used in the following applications:
• Trunk incall routing
• DNIS incall routing
• Auto Attendant
Parameter Description