Suzuki 2009 LT-A500XP, Service Manual

Page: 90 / 624

1A-19 Engine General Information and Diagnosis:
FI System Troubleshooting
B931H21104008
Customer Complaint Analysis
Record details of the problem (failure, complaint) and how it occurred as described by the customer. For this purpose,
use of an inspection form such as below will facilitate collecting information required for proper analysis and diagnosis.
EXAMPLE: CUSTOMER PROBLEM INSPECTION FORM
User name: Model: VIN:
Date of issue: Date Reg.: Date of problem: Mileage:
Malfunction indicator
light condition (LED)
†
Always ON /
†
Sometimes ON /
†
Always OFF /
†
Good condition
Malfunction display/code
(LCD) User mode:
†
No display /
†
Malfunction display ( )
Dealer mode:
†
No code /
†
Malfunction code ( )
PROBLEM SYMPTOMS
†
Difficult Starting
†
Poor Driveability
†
No cranking
†
Hesitation on acceleration
†
No initial combustion
†
Back fire /
†
After fire
†
No combustion
†
Lack of power
†
Poor starting at
†
Surging
(
†
cold /
†
warm /
†
always)
†
Abnormal knocking
†
Other
†
Engine rpm jumps briefly
†
Other
†
Poor Idling
†
Engine Stall when
†
Poor fast Idle
†
Immediately after start
†
Abnormal idling speed
†
Throttle valve is opened
(
†
High /
†
Low) ( r/min)
†
Throttle valve is closed
†
Unstable
†
Load is applied
†
Hunting ( r/min to r/min)
†
Other
†
Other
†
OTHERS:
VEHICLE/ENVIRONMENTAL CONDITION WHEN PROBLEM OCCURS
Environmental condition
Weather
Temperature
Frequency
†
Fair /
†
Cloudy /
†
Rain /
†
Snow /
†
Always /
†
Other
†
Hot /
†
Warm /
†
Cool /
†
Cold (
°
C /
°
F) /
†
Always
†
Always /
†
Sometimes (times / day, month) /
†
Only once
†
Under certain condition
Road
†
Mountainous (
†
Uphill /
†
Downhill) /
†
Gravel /
†
Other
Vehicle condition
Engine condition
†
Cold /
†
Warming up phase /
†
Warmed up /
†
Always /
†
Other at starting
†
Immediately after start /
†
Racing without load /
†
Engine speed ( r/min)
Vehicle condition During driving:
†
Constant speed /
†
Accelerating /
†
Decelerating
†
Right hand corner /
†
Left hand corner
†
At stop /
†
Vehicle speed when problem occurs ( km/h, mile/h)
†
Other: