MX3114N TROUBLESHOOTING 7 – 9
G. Details of error codes and countermeasures
A0-01
PCU PWB ROM error
A0-02
SCU PWB ROM error
A0-10
Color profile error
A0-11
Firmware version inconsistency
(MFP - PCU)
A0-15
Incompatible DSK BOOT and program
firmware
A0-16
Data error of the energy-saving NIC
controller firmware in the SD card
A0-20
Conflict firmware and EEPROM data
version (MFP)
A0-21
Conflict firmware and EEPROM data
version (PCU)
A0-22
Conflict firmware and EEPROM data
version (SCU)
C1-10
Main charger trouble (Monochrome)
Trouble content
Detail
MFP
Cause
The firmware version-up is not completed properly by
interruption of the power during the version-up
operation, etc.
PCU PWB trouble.
Check & Remedy
Use SIM49-1 to perform the firmware version-up
procedure again.
Replace the PCU PWB.
Trouble content
Detail
MFP
Cause
The firmware version-up is not completed properly by
interruption of the power during the version-up
operation, etc.
SCU PWB trouble.
Check & Remedy
Use SIM49-1 to perform the firmware version-up
procedure again.
Replace the SCU PWB.
Trouble content
Color profile error
Detail
MFP
Cause
The content of the color profile is abnormal.
Combination error between the MFPC PWB firmware
and the color profile
Check & Remedy
Upgrade the firmware collectively.
Replace the MFPC PWB.
Trouble content
Detail
MFP
Cause
Firmware combination error between the MFP and
the PCU.
Check & Remedy
Install the firmware in the all-firmware version-up
mode.
Trouble content
Detail
MFP
Cause
Installation of the normal firmware was performed
with a security kit enable.
Check & Remedy
Stop installation of the normal firmware.
Trouble content
Data error of the energy-saving NIC controller
firmware in the SD card.
Detail
MFP
Cause
SD card trouble.
MFPC PWB trouble.
Check & Remedy
Reinstall the firmware.
Replace the SD card.
Replace the MFPC PWB.
Trouble content
Detail
MFP
Cause
Inconsistency between the MFP firmware version and
the EEPROM data version.
Check & Remedy
Check the combination of the firmware.
Trouble content
Detail
PCU
Cause
Inconsistency between the PCU firmware version and
the EEPROM data version.
Check & Remedy
Check the combination of the firmware.
Trouble content
Detail
SCU
Cause
Inconsistency between the SCU firmware version and
the EEPROM data version.
Check & Remedy
Check the combination of the firmware.
Trouble content
Detail
PCU
Cause
The main charger unit (BK) is not installed properly.
There is an abnormality in the main charger unit (BK).
The developer unit (KCMY) is not installed properly.
There is an abnormality in the developer unit
(KCMY).
Disconnection of the high voltage MC PWB
connector.
Breakage of the high voltage harness.
High voltage MC PWB trouble.
PCU PWB trouble.
Check & Remedy
Check the output of the main charger with SIM8-2.
Check the output of the developing bias with SIM8-1.
Check disconnection of the main charger./Replace.
Check disconnection of the developer unit./Replace.
Check disconnection of the high voltage MC PWB
connector./Replace.
Replace the high voltage MC PWB.
Replace the PCU PWB.