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Using This Documentation

This service manual is for experienced system engineers with training in servicing Oracle Sun

Netra X4270 server. The manual contains detailed instructions for troubleshooting, repairing,

and upgrading server components. To use the information in this document, you must have

experience working with advanced server technology.

Note -

All internal components except hard drives must be installed by qualified service

technicians only.

Product Documentation Library

Documentation and resources for this product and related products are available at

http://

docs.oracle.com/cd/E19874-01/index.html

Related Documentation

Documentation

Links

All Oracle products

http://www.oracle.com/documentation

Sun Netra X4270 server

http://www.oracle.com/pls/topic/lookup?ctx=E19417-01&id=homepage

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(ILOM) 3.0

http://www.oracle.com/pls/topic/lookup?ctx=ilom30

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Using This Documentation

Summary of Contents for Sun Netra X4270

Page 1: ...Sun Netra X4270 Server Service Manual Part No E23171 03 September 2015 ...

Page 2: ......

Page 3: ...on management applications It is not developed or intended for use in any inherently dangerous applications including applications that may create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate fail safe backup redundancy and other measures to ensure its safe use Oracle Corporation and its affiliates di...

Page 4: ...n des informations Ce logiciel ou matériel n est pas conçu ni n est destiné à être utilisé dans des applications à risque notamment dans des applications pouvant causer un risque de dommages corporels Si vous utilisez ce logiciel ou ce matériel dans le cadre d applications dangereuses il est de votre responsabilité de prendre toutes les mesures de secours de sauvegarde de redondance et autres mesu...

Page 5: ...onnections 17 Locating Server and Component LEDs 18 System Status LEDs 19 User Alarm LEDs 20 Drive LEDs 21 Rear Panel LED Locations 23 Power Supply LEDs 23 Ethernet Port LEDs 24 System Components 25 Field Replaceable Units 27 Inspecting the Server 29 Diagnostic Tools 29 Service Troubleshooting Task List 30 Gather Service Information 31 Inspecting the System 32 Troubleshoot Power Problems 32 Inspec...

Page 6: ...tion ROM Settings 60 BIOS Firmware Updates 62 Understanding BIOS Setup Screens 62 BIOS Main Menu Screens 63 BIOS Advanced Menu Screens 64 BIOS PCI Menu Screen 65 BIOS Boot Menu Screens 66 BIOS Security Menu Screen 67 BIOS Chipset Menu Screens 68 BIOS Exit Menu Screen 69 Exit the BIOS Setup Utility 70 Preparing for Service 73 Safety Precautions 73 Safety Symbols 74 Electrostatic Discharge Safety 74...

Page 7: ... 101 Replacing the PCI Mezzanine 101 Remove the PCI Mezzanine 102 Install the PCI Mezzanine 104 Replacing PCIe2 Risers 107 PCIe2 Riser Location and Differences 107 Remove a PCIe2 Riser 108 Install a PCIe2 Riser 110 Replacing PCIe2 Cards 112 PCIe2 Slot Characteristics 112 PCI Mezzanine Auxiliary Power Connector 114 Replacing PCIe2 Cards in Slots 4 and 5 115 Replacing the SAS Controller HBA 118 Repl...

Page 8: ...155 Replacing the Battery 157 Remove the Battery 158 Install the Battery 159 Replacing CPUs 160 Remove a CPU 160 Install a CPU 163 Install a Second CPU 166 Replacing the Motherboard Assembly 168 Remove the Motherboard Assembly 168 Install the Motherboard Assembly 172 Reset the BIOS Password and Clear the CMOS NVRAM 177 Replacing Chassis Components 179 Replacing the Air Filter 179 Remove the Air Fi...

Page 9: ...ard 203 Install the Power Distribution Board 206 Returning Server to Operation 211 Install the Top Cover 211 Remove Antistatic Measures 212 Reinstall the Server Chassis in the Rack 213 Reconnect Power and Data Cables 213 Power On the Server 214 Identifying the Server Ports 215 Gigabit Ethernet Ports 215 Network Management Port 216 Serial Management Port 217 Video Connector 219 Alarm Port 220 USB P...

Page 10: ...10 Sun Netra X4270 Server September 2015 ...

Page 11: ...ust be installed by qualified service technicians only Product Documentation Library Documentation and resources for this product and related products are available at http docs oracle com cd E19874 01 index html Related Documentation Documentation Links All Oracle products http www oracle com documentation Sun Netra X4270 server http www oracle com pls topic lookup ctx E19417 01 id homepage Integ...

Page 12: ...12 Sun Netra X4270 Server September 2015 ...

Page 13: ...the Server Ports on page 215 Locating Controls and Connectors The following topics describe the controls and connectors located on the front and rear panels Front Panel Controls On Two Drive System on page 14 Front Panel Components on Two Drive Systems With Bezel Removed on page 15 Front Panel Components on Four Drive Systems With Bezel Removed on page 16 Rear Panel Cable Connections on page 17 Re...

Page 14: ...nal Information 1 User alarm status LEDs Top to bottom Critical LED Major LED Minor LED User LED 2 System status LEDs Left to right Locator LED button Service Required LED System Activity LED Power button 3 Removable media Only in two drive configurations Related Information Front Panel Components on Two Drive Systems With Bezel Removed on page 15 System Status LEDs on page 19 User Alarm LEDs on p...

Page 15: ...s LEDs Left to right Locator LED button Service Required LED System Activity LED Power button Note Also displayed through the front bezel 3 Optical media drive Labeled DVD 4 Drive 1 Labeled 1 5 Drive 0 Labeled 0 6 Drive LEDs Top to bottom OK to Remove LED Service Required LED Power OK LED Related Information Front Panel Controls On Two Drive System on page 14 System Status LEDs on page 19 User Ala...

Page 16: ...nt bezel 2 System status indicators Left to right Locator LED button Service Required LED System Activity LED Power button Note Also displayed through the front bezel 3 Drive 2 Labeled 2 4 Drive 1 Labeled 1 5 Drive 0 Labeled 0 6 Drive 3 Labeled 3 7 Drive LEDs Top to bottom OK to Remove LED Fault LED Activity LED Related Information System Status LEDs on page 19 User Alarm LEDs on page 20 Drive LED...

Page 17: ...lot 1 X8 PCIe2 low profile 6 PCIe2 slot 5 X8 PCIe2 full height full width 7 PCIe2 slot 2 X8 PCIe2 low profile 8 Power Supply 0 Labeled PS0 9 Power Supply 1 Labeled PS1 10 SER MGT port SP serial management port 11 NET MGT port SP network management port 12 Gigabit Ethernet ports Left to right NET0 NET1 NET2 NET3 13 Grounding wire studs System ships with a grounding lug 14 USB ports Left to right US...

Page 18: ...ge 23 Disconnect Cables From the Server on page 80 Reconnect Power and Data Cables on page 213 Identifying the Server Ports on page 215 Locating Server and Component LEDs These topics describe the LEDs located on the front and rear of the server including those found on components and ports System Status LEDs on page 19 User Alarm LEDs on page 20 Drive LEDs on page 21 Rear Panel LED Locations on p...

Page 19: ... Locator LED to find the system in a rack or datacenter Press the Locator button to toggle the LED on and off Use this ILOM command set SYS LOCATE value Fast_Blink This LED provides the following indications Off Normal operating state Fast blink System received a signal as a result of one of the methods previously mentioned indicating that locating is active Understanding the Server 19 ...

Page 20: ...cate that the system diagnostics are running or that the system is booting Steady on Indicates that the system is powered on and is running in its normal operating state No service actions are required 4 Power button The recessed Power button toggles the system on or off If the system host is powered off press once to power on If the system is powered on press once to initiate a graceful system sh...

Page 21: ...on Front Panel Controls On Two Drive System on page 14 Front Panel Components on Two Drive Systems With Bezel Removed on page 15 Front Panel Components on Four Drive Systems With Bezel Removed on page 16 Replacing Power Supplies on page 184 Drive LEDs Lower the bezel to see the drive LEDs which are located on the front of each drive installed in the server Understanding the Server 21 ...

Page 22: ...ires attention Off Normal operation 3 Activity Green On The drive is receiving power Solidly lit if drive is idle Flashing The drive is processing a command Off Power is off Related Information Front Panel Components on Two Drive Systems With Bezel Removed on page 15 Front Panel Components on Four Drive Systems With Bezel Removed on page 16 Replacing a Drive on page 85 22 Sun Netra X4270 Server Se...

Page 23: ...r OK LED 3 System LEDs Left to right Locator LED Button Service Required LED Power OK LED 4 Network Management port LEDs Left to right Link Activity LED Speed LED 5 Gigabit Ethernet port LEDs Left to right Link Activity LED Speed LED Related Information Power Supply LEDs on page 23 System Status LEDs on page 19 Ethernet Port LEDs on page 24 Power Supply LEDs The power supply LEDs are located on th...

Page 24: ...ected Off Normal operation Source OK Green On Normal operation Input power is within normal limits Off No input voltage or input voltage is below limits Related Information Rear Panel LED Locations on page 23 Replacing Power Supplies on page 184 Ethernet Port LEDs The ILOM SP NET MGT Ethernet port and the four Gigabit Ethernet ports each have two LEDs 24 Sun Netra X4270 Server September 2015 ...

Page 25: ...n Green The link is operating as a 100 Mbps connection Off The link is operating as a 10 100 Mbps connection Note The NET MGT port operates only in 100 Mbps or 10 Mbps so the speed indicator LED can be green or off it will never be amber Related Information Rear Panel LED Locations on page 23 Disconnect Cables From the Server on page 80 Reconnect Power and Data Cables on page 213 System Components...

Page 26: ...igure Legend 1 Front bezel 2 Fan tray 2 3 Fan tray 0 4 LED board 5 Motherboard assembly 6 CPUs 7 DIMMs 8 CPU heatsinks 9 Air duct 10 Top cover 11 PCIe2 cards full length 12 Internal PCIe2 SAS controller HBA 26 Sun Netra X4270 Server September 2015 ...

Page 27: ...ts you to the replacement instructions For the locations of these components see System Components on page 25 FRU Description Replacement Instructions Air duct Aids in the cooling of the DIMMS and CPUs Replacing the Air Duct on page 127 Air filter Cleans air before entering system Replacing the Air Filter on page 179 Battery Lithium coin cell battery that powers the CMOS BIOS and real time clock R...

Page 28: ...the PCI Mezzanine on page 101 PCIe2 cards Optional add on cards that can expand the functionality of the server Replacing PCIe2 Cards on page 112 PCIe2 risers Houses and connects the bottom PCIe2 cards Replacing PCIe2 Risers on page 107 Power distribution board PDB Provides the main 12V power interconnect between the power supplies and the other boards Replacing the Power Distribution Board on pag...

Page 29: ...cators provide a quick visual notification of the status of the server and of some of the FRUs ILOM firmware This system firmware runs on the service processor In addition to providing the interface between the hardware and OS ILOM also tracks and reports the health of key server components ILOM works closely with POST and Oracle Solaris Predictive Self Healing technology to keep the system up and...

Page 30: ...is OS log files and investigative commands that can be accessed and displayed on the device of your choice SunVTS software An application that exercises the system provides hardware validation and discloses possible faulty components with recommendations for repair The LEDs ILOM Solaris OS PSH and many of the log files and console messages are integrated For example a fault detected by the Solaris...

Page 31: ...ning the cause of a problem with the server is to gather information from the service call paperwork or the onsite personnel Follow these general guidelines when you begin troubleshooting 1 Collect information about the following items Events that occurred prior to the failure Whether any hardware or software was modified or installed Whether the server was recently installed or moved How long the...

Page 32: ...32 Inspect the Server Externally on page 33 Inspect Internal Server Components on page 33 Related Information Understanding the Server on page 13 Preparing for Service on page 73 Preparing for Service on page 73 Troubleshoot Power Problems 1 If the system is powered off power on the server See Power On the Server on page 214 If the server powers on go to Inspect the Server Externally on page 33 If...

Page 33: ...page 33 Related Information Understanding the Server on page 13 Inspect the Server Externally on page 33 Inspect Internal Server Components on page 33 Inspect Internal Server Components 1 Shut down the server from main power mode to standby power mode Determine how you want to shut down the server Graceful power down Notify users and gracefully power down the system Emergency power down Power down...

Page 34: ...se LEDs 4 Verify that there are no loose or improperly seated components 5 Verify that all cable connectors inside the system are firmly and correctly attached to their appropriate connectors 6 Verify that any after factory components are qualified and supported Check with your customer representative for information about which PCIe2 cards and DIMMs are supported 7 Check that the installed DIMMs ...

Page 35: ...System Status LEDs on page 19 10 If the problem with the server is not evident view the POST messages and BIOS event logs during system startup to obtain additional information For instructions see View Event Logs on page 48 Related Information Preparing for Service on page 73 DIMM Population Rules on page 134 Locating Server and Component LEDs on page 18 Returning Server to Operation on page 211 ...

Page 36: ...36 Sun Netra X4270 Server September 2015 ...

Page 37: ...location on page 60 Enable or Disable Option ROM Settings on page 60 BIOS Firmware Updates on page 62 Understanding BIOS Setup Screens on page 62 Related Information Service Troubleshooting Task List on page 30 Understanding BIOS Booting and Setup The following topics provide POST events and errors during BIOS booting and defines the port device naming and boot priority Default BIOS POST Events on...

Page 38: ...as experienced an unrecoverable failure No Hard disk controller failure No disk controller found Yes Keyboard failure Keyboard cannot be initialized Yes Boot media failure No removable boot media is found Yes No video device No video controller is found No Firmware BIOS ROM corruption BIOS checksum fails and the boot block is not corrupted No System restart System boot initiated Yes Initiated by h...

Page 39: ... F2 Errors Each POST diagnostic is a low level test designed to pinpoint faults in a specific hardware component If the POST diagnostic discloses an F1 or F2 error it typically reports the following information about the error Type of error detected When or where the error occurred The following table lists some of the F1 and F2 error messages that could appear during the POST diagnostics along wi...

Page 40: ...e fault management function and the SP event log in ILOM for more details Uncorrectable Error Detected on Last Boot IOH 0 VT d Error Please Check SP Log for more Details IOH error Press F1 to continue Check the SP event log in ILOM for more details BMC Not Responding ILOM error Press F1 to continue Note This error message might display if during the SP BIOS communication an internal error occurs T...

Page 41: ...ype of error indicates that the password entered does not match the password specified in the BIOS Setup utility This condition might occur for both Supervisor and User password verification Keyboard Interface Error Keyboard controller error Press F1 to continue Check the SP event log in ILOM for more details Note This type of error indicates that the Keyboard Controller failure This error might i...

Page 42: ... BIOS POST F1 and F2 Errors on page 39 Ethernet Port Device and Driver Naming The server supports four 10 100 1000BASE T Gigabit Ethernet ports on the rear of the chassis The device naming for the Ethernet interfaces is reported differently by different interfaces and operating systems See the table below for the logical operating system and physical BIOS naming conventions used for each interface...

Page 43: ...ing Priority The order in which the BIOS detects the Ethernet ports during boot time and the corresponding drivers that control those ports are listed below 1 NET 0 INTEL NIC 0 2 NET 1 INTEL NIC 1 3 NET 2 INTEL NIC 2 4 NET 3 INTEL NIC 3 Related Information Ethernet Port LEDs on page 24 Ethernet Port Device and Driver Naming on page 42 Gigabit Ethernet Ports on page 215 BIOS Setup Utility Menus The...

Page 44: ...changes and exit discard changes and exit discard changes or load optimal or fail safe defaults See Understanding BIOS Setup Screens on page 62 for examples of each of these screens To navigate the menus or options listed on a menu use the arrow keys The options or fields that you can configure on a menu appear in color For further instructions on how to navigate and change settings in the BIOS Se...

Page 45: ...tion Utility Menu Tree For an example of the options that are available on the BIOS Setup utility menus see Understanding BIOS Setup Screens on page 62 Related Information Access the BIOS Setup Utility Menus on page 46 Using the BIOS Setup Utility 45 ...

Page 46: ...BBS Popup menu which allows you to select a boot device F9 Ctrl O Load optimal BIOS defaults F10 Ctrl S Save changes and exit F12 Ctrl N Boot the server from the network PXE boot Related Information Access the BIOS Setup Utility Menus on page 46 Exit the BIOS Setup Utility on page 70 Access the BIOS Setup Utility Menus You can access BIOS Setup utility screens from the following interfaces Use a U...

Page 47: ...r on or power cycle the server 2 To enter the BIOS Setup utility press the F2 key when prompted and while the BIOS is running the power on self tests Note If there is an error during the boot process press the F1 key to access the BIOS Setup utility The BIOS Setup utility main screen displays Using the BIOS Setup Utility 47 ...

Page 48: ...nd press the Esc key to save the changes and exit the screen Some screens present a confirmation dialog box that enables unwanted changes to be retracted 7 On sub screens that only provide configuration information and cannot be modified press the Esc key to exit the screen 8 To continue modifying other setup parameters repeat Step 3 through Step 7 Otherwise go to Step 9 9 Press and release the ri...

Page 49: ...dvanced b From the Advanced Settings screen select Event Log Configuration c From the Event Logging Details screen select View Event Log All unread events are displayed 3 View the BMC system event log a From the BIOS Main menu screen select IPMI Configuration b From the Advanced Setting screen select IPMI Configuration Using the BIOS Setup Utility 49 ...

Page 50: ...he Server on page 29 Access the BIOS Setup Utility Menus on page 46 Exit the BIOS Setup Utility on page 70 Set Watchdog Timers The watchdog timers allow the SP to reset or power down the system if the BIOS or operating system crashes or hangs Use this task to set the either the SP BIOS WatchDog Timer or the SP OS WatchDog Timer 50 Sun Netra X4270 Server September 2015 ...

Page 51: ...ion 4 From the IPMI Configuration screen select Set SP Watchdog Configuration From this screen you can enable or disable the SP BIOS and SP OS Watchdog timer action and set the timeout durations The watchdog timer action options include No Action Logs the watchdog event Reset Halt and reboot the system Power Down Gracefully power down the system Power Cycle Gracefully power down and reboot the sys...

Page 52: ...duration SP OS Watchdog timer The SP will perform the selected timer action if the Watchdog timer is not restarted by an OS application before the timer reaches its timeout duration 6 Press the F10 key to save the changes and exit BIOS utility Alternately you can select the Exit screen then select Save Changes and Exit Related Information Access the BIOS Setup Utility Menus on page 46 Exit the BIO...

Page 53: ... in your server For additional information about implementing this feature refer to the Windows Trusted Platform Module Management documentation provided by Microsoft 1 Access the BIOS Setup utility menus For instructions see Access the BIOS Setup Utility Menus on page 46 2 From the BIOS Main menu screen select Advanced 3 From the Advanced Settings screen select Trusted Computing Using the BIOS Se...

Page 54: ...ox appears 5 In the pop up dialog box set the TCG TPM Support option to Yes and click Ok Note Even if the TCG TPM Support was already set to Yes in the screen shown above continue on and complete the remaining steps of this procedure to ensure that all TPM configuration requirements are satisfied 54 Sun Netra X4270 Server September 2015 ...

Page 55: ...nged to Yes Note In the above screen the Execute TPM Command setting shows the default Don t Change 6 In the Trusted Computing screen select the Execute TPM Command option setting A pop up dialog box appears 7 In the pop up tab set the Execute TPM Command option to Enabled and click Ok Using the BIOS Setup Utility 55 ...

Page 56: ...d 8 Press the F10 key to save the changes and exit the BIOS Setup utility 9 To verify that TPM support is configured do the following a Reboot the server b Access the BIOS Setup utility menus For instructions see Access the BIOS Setup Utility Menus on page 46 c Select Advanced Trusted Computing 56 Sun Netra X4270 Server September 2015 ...

Page 57: ...ed Information Access the BIOS Setup Utility Menus on page 46 Exit the BIOS Setup Utility on page 70 Microsoft s Windows Trusted Platform Module Management documentation Configure SP LAN Settings You can assign an IP address for the server SP from the BIOS Setup utility on the IPMI LAN configuration menu Alternatively you can also specify the LAN settings for the SP using Using the BIOS Setup Util...

Page 58: ...PMI Configuration LAN Configuration See BIOS Setup Utility Menus on page 43 for the menu navigation tree 1 Access the BIOS Setup utility menus For instructions see Access the BIOS Setup Utility Menus on page 46 2 In the BIOS Setup utility menus use the arrow keys or Tab key to navigate to the Advanced menu 3 In the Advanced menu select IPMI Configuration 4 In the IPMI Configuration menu select LAN...

Page 59: ...en use the arrow keys to select and specify the appropriate LAN configuration settings 6 Press the F10 key to save the changes and exit the BIOS Setup utility Related Information Access the BIOS Setup Utility Menus on page 46 Exit the BIOS Setup Utility on page 70 Using the BIOS Setup Utility 59 ...

Page 60: ...ean to boot from one or more network ports even then you can disable the Options ROMs for the remaining ports To enable or disable Option ROMs see Enable or Disable Option ROM Settings on page 60 For example if you install a SCSI PCIe2 card and you encounter the Option ROM Space Exhausted message you can either Disable the Option ROM for the PCIe2 slot you installed the SCSI card in if you will no...

Page 61: ... arrow keys or Tab key to navigate to the Boot menu 3 In the Boot menu select Option ROM Enable 4 In the Option ROM settings screen highlight the applicable Option ROM setting to modify then press the Enter key A dialog box appears listing the available settings 5 In the dialog box do one of the following Select Enabled to enable the Option ROM setting Using the BIOS Setup Utility 61 ...

Page 62: ...cedure Guide Oracle Integrated Lights Out Manager ILOM 3 0 CLI Procedures Guide ILOM 3 0 documentation Understanding BIOS Setup Screens The BIOS Setup utility reports system information and can be used to configure the server BIOS settings These topics display examples of the BIOS Setup utility screens Note The BIOS menus shown are examples and reflect the optimal defaults at startup The BIOS vers...

Page 63: ...reen on page 65 Boot Configure the boot device priority storage drives and the optical media drive BIOS Boot Menu Screens on page 66 Security Set or change the user and supervisor passwords BIOS Security Menu Screen on page 67 Chipset View the configuration of server chipsets BIOS Chipset Menu Screens on page 68 Exit Save changes and exit discard changes and exit discard changes or load optimal or...

Page 64: ... BIOS Advanced Menu Screens The BIOS Advanced screens provide detailed configuration information for the CPU memory IDE Super IO trusted computing USB PCI MPS and other system information The following figure shows the BIOS Advanced top level screen 64 Sun Netra X4270 Server September 2015 ...

Page 65: ...formation BIOS Setup Utility Menus on page 43 BIOS PCI Menu Screen The BIOS PCI screen enables you to configure the server to clear NVRAM during system boot The following figure shows the BIOS PCI Settings screen Using the BIOS Setup Utility 65 ...

Page 66: ...ility Menus on page 43 BIOS Boot Menu Screens The BIOS Boot screens enable you to configure the boot device priority storage drives and the optical media drive The following figure shows the BIOS Boot Settings top level screen 66 Sun Netra X4270 Server September 2015 ...

Page 67: ...ation BIOS Setup Utility Menus on page 43 BIOS Security Menu Screen The BIOS Security screen enables you to set or change the supervisor and user passwords The following figure shows the BIOS Security Settings screen Using the BIOS Setup Utility 67 ...

Page 68: ...ion BIOS Setup Utility Menus on page 43 BIOS Chipset Menu Screens The BIOS Chipset screens enable you to set the chipset parameters The following figure shows the BIOS Advanced Chipset Settings top level screen 68 Sun Netra X4270 Server September 2015 ...

Page 69: ... Menus on page 43 BIOS Exit Menu Screen The BIOS Exit options enable you to save changes and exit discard changes and exit discard changes or load optimal defaults The following figure shows the BIOS Exit Options Save Changes and Exit screen Using the BIOS Setup Utility 69 ...

Page 70: ... Setup Utility 1 Use the up and down arrow keys to scroll up and down the BIOS Exit options 2 Press the Enter key to select the option A confirmation dialog box appears that enables you to save the changes and exit the Setup utility or cancel the exit option 70 Sun Netra X4270 Server September 2015 ...

Page 71: ...nly shown in the following figure for the Save Changes and Exit option screen The other exit confirmation screens work in a similar way Related Information Access the BIOS Setup Utility Menus on page 46 BIOS Exit Menu Screen on page 69 Using the BIOS Setup Utility 71 ...

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Page 73: ...r your protection observe the following safety precautions when setting up your equipment Follow all standard cautions warnings and instructions marked on the equipment and described in Important Safety Information for Sun Hardware Systems Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label Follow the elect...

Page 74: ...ire special handling Caution The boards and drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static electricity from clothing or the work environment can destroy components Do not touch the components along their connector edges Use an Antistatic Wrist Strap Wear an antistatic wrist strap and use an antistatic mat when handling components ...

Page 75: ...rd Assembly Components on page 101 Replacing Chassis Components on page 179 Preparing the Server for Component Replacement Before you can remove and install components that are inside the server you must perform the following tasks Note When replacing the drives or power supplies not all of these tasks are necessary See the replacement tasks for those components for more information Powering Down ...

Page 76: ... the Server on page 214 Power Down Server Gracefully Performing a graceful shut down ensures that all of your data is saved and the system is ready for restart 1 Log in to the server as superuser or equivalent Depending on the nature of the problem you might want to view the system status the log files or run diagnostics before you shut down the system See View Event Logs on page 48 for log file i...

Page 77: ...raceful system shutdown This button is recessed to prevent accidental server power off Use the tip of a pen to operate this button 7 Disconnect the power and cables from the server See Disconnect Cables From the Server on page 80 Related Information Power Down Server Gracefully Using the Power Button on page 77 Power Down Server For an Emergency on page 79 Disconnect Cables From the Server on page...

Page 78: ...ct the power and data cables from the server See Disconnect Cables From the Server on page 80 Caution When you use the Power button to enter standby power mode power is still directed to the service processor remote management subsystem and power supply fans To completely power off the server you must disconnect the AC or DC power cords from the back of the power supplies Related Information Syste...

Page 79: ...er OK LED on the front panel will begin flashing indicating that the server is in standby power mode See System Status LEDs on page 19 2 Disconnect the power and data cables from the server See Disconnect Cables From the Server on page 80 Caution When you use the Power button to enter standby power mode power is still directed to the service processor remote management subsystem and power supply f...

Page 80: ...ver 4 If your rackmount kit includes a cable management device remove the cables from it 5 Remove the server from the rack Related Information Rear Panel Cable Connections on page 17 Powering Down the Server on page 76 Remove the Server From the Rack on page 80 Reconnect Power and Data Cables on page 213 Remove the Server From the Rack Remove the server from the rack Remove the server from the rac...

Page 81: ...wrap a replacement part An ESD mat orderable from Oracle Disposable ESD mat shipped with some replacement parts or optional system components 2 Attach an antistatic wrist strap When servicing or removing server components attach an antistatic strap to your wrist and then to a metal area on the chassis Then disconnect the power cords from the server Related Information Remove the Server From the Ra...

Page 82: ... button 2 While pressing the top cover release button slide the cover toward the rear of the server 3 Lift the cover off the chassis and set the cover aside Related Information Take Antistatic Measures on page 81 Install the Top Cover on page 211 82 Sun Netra X4270 Server September 2015 ...

Page 83: ...ge 93 Related Information Replacing Motherboard Assembly Components on page 101 Replacing Chassis Components on page 179 Opening and Closing the Front Bezel When replacing components like drives and the air filter from the front of the system you will be required to open the front bezel Open Front Bezel on page 84 Close Front Bezel on page 85 Related Information Replacing a Drive on page 85 Replac...

Page 84: ... side of the bezel and pull the bezel forward and down Related Information Front Panel Components on Two Drive Systems With Bezel Removed on page 15 Front Panel Components on Four Drive Systems With Bezel Removed on page 16 84 Sun Netra X4270 Server September 2015 ...

Page 85: ...rives Hot Plug Conditions on page 85 Remove a Drive on page 86 Install a Drive on page 89 Related Information Opening and Closing the Front Bezel on page 83 Drives Hot Plug Conditions The solid state or hard disk drives in the server are hot pluggable but this capability depends on how the drives are configured To hot plug a drive you must be able to take the drive offline before you can remove it...

Page 86: ...Note Replacing a drive does not require removing the server from a rack Related Information Drive LEDs on page 21 Remove a Drive on page 86 Install a Drive on page 89 Remove a Drive 1 Prepare the system for the drive removal Take Antistatic Measures on page 81 Open Front Bezel on page 84 2 Identify the location of the drive that you want to remove The following illustrations show the location of t...

Page 87: ...ommands required to stop the server from using the drive Exact commands required depend on the configuration of your drives Unmount file systems or perform RAID commands as needed 4 On the drive you plan to remove push the latch release button to open the latch Replacing Storage Components 87 ...

Page 88: ...Remove a Drive FIGURE 7 Opening the Drive Latch Figure Legend 1 Pressing the latch release button 2 Opening the latch 88 Sun Netra X4270 Server September 2015 ...

Page 89: ... replacing the drive continue to Install a Drive on page 89 If you are not replacing the drive perform administrative tasks to configure the server to operate without the drive Related Information Drive LEDs on page 21 Drives Hot Plug Conditions on page 85 Install a Drive on page 89 Install a Drive 1 Remove the replacement drive from its packaging and place the drive on an antistatic mat Replacing...

Page 90: ...e the latch to lock the drive in place 5 Close the bezel See Close Front Bezel on page 85 6 Perform administrative tasks to reconfigure the drive The procedures that you perform at this point depend on how your data is configured You might need to partition the drive create file systems load data from backups or have the drive updated from a RAID configuration Related Information Drive LEDs on pag...

Page 91: ...mation Opening and Closing the Front Bezel on page 83 Remove the Optical Media Drive 1 Prepare the server for optical media drive removal Take Antistatic Measures on page 81 Open Front Bezel on page 84 2 Push the metal release tab to the left and pull the probe forward freeing the optical media drive 3 Remove the optical media drive from the media bay assembly and set the drive aside on an antista...

Page 92: ...formation Install the Optical Media Drive on page 92 Install the Optical Media Drive 1 Remove the replacement optical media drive from its packaging and place it on an antistatic mat 2 Hold the tab to the left and insert the optical media drive into the media bay assembly 3 Press the optical media drive in until it seats and release the tab 4 Close the bezel 5 Consider your next step 92 Sun Netra ...

Page 93: ...ecause of EMI compliance requirements field upgrades between four drive system configurations to two drive and optical media drive configurations are not supported Remove the Media Bay Assembly on page 93 Install the Media Bay Assembly on page 97 Related Information Replacing a Drive on page 85 Replacing the Optical Media Drive on page 91 Remove the Media Bay Assembly 1 Prepare the server for serv...

Page 94: ...rd connected on optical media drive equipped servers only 2 Power signal cable from the PDB 3 SAS cable from the SAS HBA Note You can disconnect power signal cable from the rear of the media bay assembly or from the PDB itself after loosening the screws and lifting the assembly out of the chassis in the next step 5 Loosen captive screws labeled 2 and 3 on the service label and remove non captive s...

Page 95: ...Remove the Media Bay Assembly The following illustration shows how the service label numbers these screws Replacing Storage Components 95 ...

Page 96: ...a bay assembly as part of another procedure return to that procedure Otherwise continue to Install the Media Bay Assembly on page 97 Related Information Front Panel Components on Two Drive Systems With Bezel Removed on page 15 Front Panel Components on Four Drive Systems With Bezel Removed on page 16 Install the Optical Media Drive on page 92 96 Sun Netra X4270 Server September 2015 ...

Page 97: ...n antistatic mat 2 Move the cables as far out of the way as possible 3 Carefully lower the media bay assembly into the chassis until it seats Ensure that the mylar airflow flap rests on top of the motherboard DIMMs 4 Tighten the media bay assembly screws 5 Connect the following cables to the media bay assembly Replacing Storage Components 97 ...

Page 98: ... from the SAS HBA 6 Install the optical media drive and the drives into the same slots that you removed them Install the Optical Media Drive on page 92 Install a Drive on page 89 Close Front Bezel on page 85 7 Consider your next step If you installed the media bay bracket as part of another procedure return to that procedure Otherwise continue to the next step 8 Install the air duct 98 Sun Netra X...

Page 99: ...eration See Returning Server to Operation on page 211 Related Information Front Panel Components on Two Drive Systems With Bezel Removed on page 15 Front Panel Components on Four Drive Systems With Bezel Removed on page 16 Remove the Media Bay Assembly on page 93 Replacing Storage Components 99 ...

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Page 101: ... Cable on page 147 Replacing the ESM Riser and ESM on page 150 Replacing the Battery on page 157 Replacing CPUs on page 160 Replacing the Motherboard Assembly on page 168 Reset the BIOS Password and Clear the CMOS NVRAM on page 177 Related Information Replacing Storage Components on page 83 Replacing Chassis Components on page 179 Replacing the PCI Mezzanine The PCI mezzanine is a carrier for the ...

Page 102: ...4 and 5 as well as the installed SAS controller HBA can remain in place when removing the PCI Mezzanine 1 Prepare the server for service See Preparing the Server for Component Replacement on page 75 2 Disconnect all I O cables from the rear of the PCI mezzanine These cables should have been removed prior to removing the server from the rack These cables include the external SAS cable alarm cable a...

Page 103: ...IGURE 10 Disconnecting the PCI Mezzanine Cables Figure Legend 1 Power cable from the PDB 2 Internal SAS HBA cable 3 Fan tray 1 power cable 4 Fan tray 2 power cable 5 LED board cable Replacing Motherboard Assembly Components 103 ...

Page 104: ...tem 6 Lift the PCI mezzanine away from the chassis and place it on an antistatic mat You are now ready to service components under the PCI mezzanine Related Information Install the PCI Mezzanine on page 104 Replacing PCIe2 Risers on page 107 Replacing Lower PCIe2 Cards on page 123 Install the PCI Mezzanine 1 Position the PCI mezzanine onto the chassis 104 Sun Netra X4270 Server September 2015 ...

Page 105: ...t is fully seated on the PCI risers 3 Using a No 2 Phillips screwdriver tighten the four PCI mezzanine screws 4 Reconnect the following PCI mezzanine cables LED board cable Fan tray 1 power cable Power cable from PDB Internal SAS HBA cable Fan tray 2 power cable Replacing Motherboard Assembly Components 105 ...

Page 106: ...e from the PDB 2 Internal SAS HBA cable 3 Fan tray 1 power cable 4 Fan tray 2 power cable 5 Front indicator board cable 5 If you removed any internal cables from installed PCIe2 cards prior to removing the PCI mezzanine reconnect these cables to the cards 106 Sun Netra X4270 Server September 2015 ...

Page 107: ...oard Description Links Locate the three PCIe2 risers and understand their differences PCIe2 Riser Location and Differences on page 107 Remove a PCIe2 riser from the motherboard assembly Remove a PCIe2 Riser on page 108 Install a PCIe2 riser to the motherboard assembly Install a PCIe2 Riser on page 110 Related Information Replacing the PCI Mezzanine on page 101 Replacing PCIe2 Cards on page 112 PCI...

Page 108: ...ferent motherboard connector than PCIe2 risers 1 and 2 2 PCIe2 riser 1 3 PCIe2 riser 2 Related Information Remove a PCIe2 Riser on page 108 Install a PCIe2 Riser on page 110 Replacing PCIe2 Cards in Slots 4 and 5 on page 115 Remove a PCIe2 Riser 1 Prepare the server for service 108 Sun Netra X4270 Server September 2015 ...

Page 109: ...nces on page 107 4 If there is a PCIe2 card installed in the riser disconnect any external or internal cables from the card 5 Use a No 2 Phillips screwdriver to loosen the three green captive screws securing the riser to the system One internal captive screw secures the riser to the motherboard and two external screws secure the riser to rear panel 6 Lift the PCIe2 riser out of the server Replacin...

Page 110: ...CIe2 Riser on page 110 Replacing PCIe2 Cards in Slots 4 and 5 on page 115 Install a PCIe2 Riser Note The motherboard connector for PCIe2 riser 0 is different than the connector used by PCIe2 risers 1 and 2 Do not attempt to install a PCIe2 riser in a different location on the motherboard 1 Determine into which slot you will install the PCIe2 riser See PCIe2 Riser Location and Differences on page 1...

Page 111: ...res the riser to the motherboard and two external screws secure the riser to rear panel 4 If there is a PCIe2 card installed in the riser reconnect any external or internal cables to the card 5 Return the server to operation See Returning Server to Operation on page 211 Related Information PCIe2 Riser Location and Differences on page 107 Remove a PCIe2 Riser on page 108 Replacing PCIe2 Cards in Sl...

Page 112: ...ine Auxiliary Power Connector on page 114 Remove and install PCIe2 cards in PCIe2 slots 4 and 5 Replacing PCIe2 Cards in Slots 4 and 5 on page 115 Remove and install the SAS controller HBA from internal PCIe2 slot 3 Replacing the SAS Controller HBA on page 118 Remove and install PCIe2 cards in PCIe2 slots 0 1 and 2 Replacing Lower PCIe2 Cards on page 123 Related Information Replacing the PCI Mezza...

Page 113: ... for the latest information about slot restrictions for supported PCIe cards The following table lists the characteristics and requirements of the PCIe2 slots Slot No Supported PCIe Card Types Supported PCIe Specifications 0 Low profile cards only PCIe 1 0 PCIe 2 0 1 Low profile cards only PCIe 1 0 PCIe 2 0 2 Low profile cards only PCIe 1 0 PCIe 2 0 4 Standard height full length cards Standard hei...

Page 114: ...s 4 and 5 on page 115 Replacing Lower PCIe2 Cards on page 123 PCI Mezzanine Auxiliary Power Connector The PCI mezzanine has an auxiliary 4 pin male 12 volt power connector between PCIe2 slots 4 and 5 You can connect internal power cables from this connector to PCIe2 cards installed in slots 4 and 5 You must supply your own power cables 114 Sun Netra X4270 Server September 2015 ...

Page 115: ...ing instructions Remove PCIe2 Cards From Slots 4 and 5 on page 115 Install PCIe2 Cards Into Slots 4 and 5 on page 117 Related Information Replacing Lower PCIe2 Cards on page 123 Remove PCIe2 Cards From Slots 4 and 5 1 Prepare the server for service See Preparing the Server for Component Replacement on page 75 2 With the PCI mezzanine installed and cabled identify which card is to be removed 3 Disc...

Page 116: ...tall PCIe2 Cards Into Slots 4 and 5 on page 117 If you are not replacing the card install a filler panel in the empty rear panel slot 6 Return the server to operation See Returning Server to Operation on page 211 Related Information PCIe2 Slot Characteristics on page 112 PCI Mezzanine Auxiliary Power Connector on page 114 Install PCIe2 Cards Into Slots 4 and 5 on page 117 116 Sun Netra X4270 Serve...

Page 117: ...move the replacement card from its packaging and place it onto an antistatic mat 4 If a filler panel is installed remove it by pulling the tab Note Save this filler panel in case you ever need to remove the PCIe2 card from the system 5 Lower the card into position on the PCI mezzanine then slide the card to the right to seat it into the connector 6 If required by your PCIe2 card connect any intern...

Page 118: ...cribe how to remove and install the SAS controller HBA Refer to the SAS controller HBA documentation for complete cabling and software information Remove the SAS Controller HBA on page 118 Install the SAS Controller HBA on page 120 Related Information Replacing PCIe2 Cards in Slots 4 and 5 on page 115 Replacing Lower PCIe2 Cards on page 123 Remove the SAS Controller HBA 1 Prepare the server for se...

Page 119: ...HBA 4 Use a No 2 Phillips screwdriver to remove the screw securing the HBA to the PCI mezzanine Save this screw for when you install a SAS controller HBA in the slot 5 Slide the card to the left and lift it out of the PCI mezzanine Replacing Motherboard Assembly Components 119 ...

Page 120: ...ll the SAS Controller HBA on page 120 Replacing the Power Distribution Board on page 203 The SAS controller HBA documentation Install the SAS Controller HBA 1 Remove the replacement SAS controller HBA from its packaging and place it onto an antistatic mat 120 Sun Netra X4270 Server September 2015 ...

Page 121: ...Install the SAS Controller HBA 2 Lower the SAS HBA into position on the PCI mezzanine and then slide the card to the right to seat it into the connector Replacing Motherboard Assembly Components 121 ...

Page 122: ...ller HBA 4 Return the server to operation See Returning Server to Operation on page 211 Related Information The SAS controller HBA documentation Remove the SAS Controller HBA on page 118 Replacing the Power Distribution Board on page 203 122 Sun Netra X4270 Server September 2015 ...

Page 123: ...Ie2 Cards on page 123 Install the Lower PCIe2 Cards on page 125 Related Information Replacing PCIe2 Cards in Slots 4 and 5 on page 115 Remove the Lower PCIe2 Cards 1 Prepare the server for service See Preparing the Server for Component Replacement on page 75 2 Remove the PCI mezzanine and place it on an antistatic mat See Remove the PCI Mezzanine on page 102 Replacing Motherboard Assembly Componen...

Page 124: ...anine 5 If installed remove the card securing screw on the right side of the PCIe2 card faceplate 6 Remove the PCIe2 card from the PCIe2 riser assembly 7 Set the card aside on an antistatic mat 8 Consider your next step If you are replacing the PCIe2 card continue to Install the Lower PCIe2 Cards on page 125 124 Sun Netra X4270 Server September 2015 ...

Page 125: ... page 107 PCIe2 Riser Location and Differences on page 107 Install the Lower PCIe2 Cards on page 125 Install the Lower PCIe2 Cards 1 Prepare the server for service See Preparing the Server for Component Replacement on page 75 2 Remove the PCI mezzanine and place it on an antistatic mat See Remove the PCI Mezzanine on page 102 3 Remove the replacement card from its packaging and place it onto an an...

Page 126: ... the right side of the PCIe2 card faceplate 8 Seat the PCIe2 riser assembly into the motherboard Note The motherboard connector for PCIe2 riser 0 is different than the connector used by PCIe2 risers 1 and 2 Do not attempt to install a PCIe2 riser in a different location on the motherboard 9 Tighten the appropriate PCIe2 riser assembly securing screws 10 Install the PCI mezzanine 126 Sun Netra X427...

Page 127: ... PCIe2 Riser Location and Differences on page 107 Remove the Lower PCIe2 Cards on page 123 Replacing the Air Duct You must remove the air duct to access certain motherboard components like the DIMMs and CPUs Remove the Air Duct on page 127 Install the Air Duct on page 130 Related Information Replacing DIMMs on page 132 Replacing CPUs on page 160 Remove the Air Duct 1 Prepare the server for service...

Page 128: ... the air duct s retention clips 3 Remove any full length full height PCIe2 cards installed on the PCI Mezzanine Disconnect any internal cables connected to the cards See Remove PCIe2 Cards From Slots 4 and 5 on page 115 Note You do not need to remove the PCI mezzanine 128 Sun Netra X4270 Server September 2015 ...

Page 129: ... from the pins on the left side of the chassis and set the air duct aside on an antistatic mat 6 Consider your next step If you removed the air duct as part of another procedure return to that procedure Otherwise continue to Install the Air Duct on page 130 Related Information Install the Air Duct on page 130 Replacing Motherboard Assembly Components 129 ...

Page 130: ... page 160 Replacing Fan Tray 0 on page 189 Install the Air Duct 1 Remove the replacement air duct from its packaging 2 With the duct at a 45 degree angle position the pin holes in the duct to align with the pins of the chassis 130 Sun Netra X4270 Server September 2015 ...

Page 131: ...ct 5 Replace any full length full height PCIe2 cards to the PCI mezzanine Reconnect any internal cables connected to these PCIe2 cards See Install PCIe2 Cards Into Slots 4 and 5 on page 117 6 Consider your next step If you installed the air duct as part of another procedure return to that procedure Otherwise continue with this task 7 Install the PCI mezzanine See Install the PCI Mezzanine on page ...

Page 132: ...ude quad rank DIMMs dual rank DIMMs or single rank DIMMs When replacing or upgrading a DIMM on the server consider the following Description Links Learn the location of the DIMM slots in relation to the CPUs DIMM and CPU Physical Layout on page 133 Learn the rules to follow when installing DIMMs in slots DIMM Population Rules on page 134 DIMM Considerations and Limitations on page 135 Understand t...

Page 133: ...re three channels per CPU with each channel containing three color coded DIMM slots black white and blue The nine DIMM slots per CPU are numbered from D0 to D8 where D8 is the slot farthest slot from the CPU Use the fault remind button to locate faulty DIMMs Note You must remove the media bay assembly before installing or replacing DIMMs in slots D4 through D8 adjacent to CPU P0 Replacing Motherbo...

Page 134: ...ulate the DIMM slots for each memory channel that are the farthest from the CPU first For example populate D8 D5 D2 first then D7 D4 D1 second and finally D6 D3 D0 Populate QR DIMMs first followed by SR or DR DIMMs Populate QR DIMMs in blue sockets D8 D5 D2 first then white sockets D7 D4 D1 Note that QR DIMMs are supported only in white sockets if adjacent blue socket contains a QR DIMM Populate Q...

Page 135: ...l 800 MHz Two of the same kind of DIMMs per channel 1333 MHz for single rank and dual rank DIMMs 800 MHz for quad rank DIMMs One of the same kind of DIMMs per channel 1333 MHz if using 1333 MHz DIMMs Note This DIMM configuration requires CPUs supporting 1333MHz One of the same kind of DIMMs per channel 1066 MHz if using 1066 MHz DIMMs The system operates all memory only as fast as the slowest DIMM...

Page 136: ...lty DIMMs on page 137 Install DIMMs on page 141 Error Correction and Parity The server s processor provides parity protection on its internal cache memories and ECC protection of the data The system can detect and log these types of errors to the ILOM event log Correctable and uncorrectable memory ECC errors Uncorrectable CPU internal errors Advanced ECC corrects up to 4 bits in error on nibble bo...

Page 137: ...the server for service See Preparing the Server for Component Replacement on page 75 2 If there are full length PCIe2 cards installed in PCIe slots 4 and 5 remove the PCI mezzanine if necessary See Remove the PCI Mezzanine on page 102 3 Remove the air duct See Remove the Air Duct on page 127 4 When removing DIMMs from slots D4 through D8 next to CPU P0 remove the media bay assembly See Remove the ...

Page 138: ...e location of faulty DIMMs Faulty DIMMs are identified when a corresponding amber service action required LED lights next to the DIMM If the DIMM service action required LED is off DIMM is operating properly If the DIMM service action required LED is on amber DIMM is faulty and should be replaced 138 Sun Netra X4270 Server September 2015 ...

Page 139: ...e Legend 1 Fault remind button 2 Service action required LED 3 DIMM slot label 7 Remove the faulty DIMM by rotating both DIMM slot ejectors outward until the DIMM partially ejects from its socket Carefully lift the DIMM out of its socket Replacing Motherboard Assembly Components 139 ...

Page 140: ...MM of the same rank size quad rank dual rank or single rank or a DIMM filler panel For DIMM replacement instructions see Install DIMMs on page 141 Caution If you are not immediately inserting a replacement DIMM into the empty DIMM socket you should insert a DIMM filler panel in the socket to ensure adequate cooling and reduce the possibility of a system shutdown 140 Sun Netra X4270 Server Septembe...

Page 141: ...mage to the DIMMs might occur You must disconnect all power cables from the system before performing this procedure 1 Unpack the new or replacement DIMMs and place them on an antistatic mat 2 If you are replacing faulty DIMMs ensure that the replacement DIMMs match the sizes of the DIMMs they are replacing Do not replace a dual rank DIMM with a quad rank DIMM and vice versa If you violate this rul...

Page 142: ...ligned damage to the DIMM might occur 6 Repeat Step 3 through Step 5 until all replacement DIMMs are installed 7 Consider your next step If you installed DIMMs as part of another procedure return to that procedure If you are only installing new or replacing faulty DIMMs continue to the next step 8 Install the media bay assembly See Install the Media Bay Assembly on page 97 9 Install the air duct S...

Page 143: ...IMM number For example to clear a fault on the DIMM in location D2 on CPU0 set SYS MB P0 D2 clear_fault_action true Are you sure you want to clear SYS MB P0 y n y Set clear_fault_action to true Related Information DIMM and CPU Physical Layout on page 133 DIMM Population Rules on page 134 DIMM Considerations and Limitations on page 135 DIMM Rank Classification Labels on page 136 Error Correction an...

Page 144: ...er for service See Preparing the Server for Component Replacement on page 75 2 Remove the PCI mezzanine and place it on an antistatic mat See Remove the PCI Mezzanine on page 102 3 Locate the installed flash modules on the motherboard in PCIe2 slot 0 4 Identify the faulty flash module by pressing the Fault Remind button on the motherboard and viewing the flash module fault and power LEDs 144 Sun N...

Page 145: ...herboard assembly If this Fault Remind LED fails to light when you press the button the capacitor power the fault remind circuit might have lost its charge The capacitor can lose its charged if the Fault Remind button is pressed for a long time or if the power cables have been removed for more than 15 minutes 5 Verify that the flash module power LED on the motherboard assembly is off Caution Remov...

Page 146: ...on an antistatic mat See Remove the PCI Mezzanine on page 102 3 Unpack the flash module and place it on an antistatic mat 4 Ensure that the flash module socket ejector levers are open rotated outward 5 Align the notch in the flash module with the key in the motherboard socket This notch ensures that the flash module is oriented correctly 6 Using both thumbs press the flash module straight down int...

Page 147: ...der for the system to access the flash modules These tasks describe how to remove and install the flash module cable Remove the Flash Module Cable on page 147 Install the Flash Module Cable on page 148 Remove the Flash Module Cable 1 Prepare the server for service See Preparing the Server for Component Replacement on page 75 2 Remove the PCI mezzanine and place it on an antistatic mat See Remove t...

Page 148: ...part of another procedure return to that procedure Otherwise continue to Install the Flash Module Cable on page 148 Related Information Install the Flash Module Cable on page 148 Install the Flash Module Cable 1 Remove the replacement flash module cable from its packaging and place it on an antistatic mat 148 Sun Netra X4270 Server September 2015 ...

Page 149: ...t step If you installed the cable as part of another procedure return to that procedure Otherwise continue with this task 4 If you removed a card from PCIe2 slot 1 replace the card See Install the Lower PCIe2 Cards on page 125 5 Install the PCI mezzanine See Install the PCI Mezzanine on page 104 6 Return the server to operation Replacing Motherboard Assembly Components 149 ...

Page 150: ...tall ESM Riser on page 154 Replace the ESM on page 155 ESM Fault LEDs The system provides two ESM fault LEDs to help you detect ESM failures Capacitor Charged LED on the ESM riser This LED lights green when the ESM is fully charged In the event of a power failure the ESM provides power to the flash modules to allow them to store their internal working state and any cached data into the flash array...

Page 151: ... 0 documentation for more information about the following task 1 Use the ILOM CLI to log in to the server as root and type the following command to display ESM riser faults show SYS ESMR 2 Type the following command to display ESM faults show SYS ESMR ESM 3 Depending on the faults consider your next tasks If the ESM riser has failed replace the ESM riser Replacing Motherboard Assembly Components 1...

Page 152: ...e Remove ESM Riser on page 152 and Install ESM Riser on page 154 Remove ESM Riser 1 Prepare the server for service See Preparing the Server for Component Replacement on page 75 2 Remove the PCI mezzanine and place it on an antistatic mat See Remove the PCI Mezzanine on page 102 3 Remove the air duct and place it on an antistatic mat See Remove the Air Duct on page 127 152 Sun Netra X4270 Server Se...

Page 153: ...rd 6 Consider your next step If you removed the ESM riser as part of another procedure return to that procedure Otherwise continue with this task 7 Disconnect the ESM cable from the ESM riser 8 Remove the ESM cover from the ESM riser 9 Grasp the ESM tab and lift the ESM up and out of the ESM riser Place the ESM on an antistatic mat Replacing Motherboard Assembly Components 153 ...

Page 154: ...ad the ESM cable through the opening in the ESM riser 4 Place the ESM into the riser and replace the ESM riser cover 5 Connect the ESM cable to the ESM riser 6 Position the ESM riser over the screw posts on the motherboard and lightly press down on the ESM riser until it seats into the connector You must position the ESM riser as shown in the following illustration Otherwise the ESM riser s connec...

Page 155: ...command to list all known faults on the server show SP faultmgmt The command lists all known faults for example show SP faultmgmt Targets 0 SYS ESMR Properties Commands cd show b Type the following command to clear the fault set SYS ESMR clear_fault_action true For example set SYS ESMR clear_fault_action true Are you sure you want to clear SYS ESMR y n y Set clear_fault_action to true Replace the ...

Page 156: ...ove the ESM cover from the ESM riser 6 Grasp the ESM tab and lift the ESM up and out of the ESM riser 7 Unpack the replacement ESM and place it on an antistatic mat 8 Thread the ESM cable through the opening in the ESM riser 9 Place the ESM into the riser and replace the ESM riser cover 10 Connect the ESM cable to the ESM riser 156 Sun Netra X4270 Server September 2015 ...

Page 157: ... all known faults on the server show SP faultmgmt The command lists all known faults for example show SP faultmgmt Targets 0 SYS ESMR ESM Properties Commands cd show b Type the following command to clear the fault set SYS ESMR ESM clear_fault_action true For example set SYS ESM clear_fault_action true Are you sure you want to clear SYS ESMR ESM y n y Set clear_fault_action to true Replacing the Ba...

Page 158: ...Replacing DIMMs on page 132 Reset the BIOS Password and Clear the CMOS NVRAM on page 177 Remove the Battery 1 Prepare the server for service See Preparing the Server for Component Replacement on page 75 2 Remove the PCI mezzanine and place it on an antistatic mat See Remove the PCI Mezzanine on page 102 3 To remove the battery place your finger between the battery and side wall of the server chass...

Page 159: ...NVRAM on page 177 Install the Battery 1 Remove the replacement battery from its packaging 2 Press the new battery into the battery holder with the positive side facing the server chassis side wall 3 Install the PCI mezzanine See Install the PCI Mezzanine on page 104 4 Return the server to operation See Returning Server to Operation on page 211 Replacing Motherboard Assembly Components 159 ...

Page 160: ...ts Out Manager ILOM 3 0 Web Interface Procedures Guide Oracle Integrated Lights Out Manager ILOM 3 0 CLI Procedures Guide Replacing CPUs Caution Ensure that all power is removed from the server before removing or installing a CPU You must disconnect the power cables from the system before performing these procedures Note When operating the system with one CPU you must install a CPU filler cover in...

Page 161: ...y the location of the faulty CPU by pressing the fault remind button on the motherboard If CPU LED is off CPU is operating properly If CPU LED is on amber CPU is faulty and should be replaced CPU0 is labeled P0 and closest to the power supply bay FIGURE 16 Identifying Faulty CPUs Figure Legend 1 Fault remind button 2 CPU 0 LED Replacing Motherboard Assembly Components 161 ...

Page 162: ...seal lift off the heatsink and place it upside down on a flat surface to prevent the thermal grease from contaminating other components Caution Failure to clean the heatsink and the CPU prior to removing the CPU could result in the accidental contamination of the CPU socket or other components Also be careful not to get the grease on your fingers as this could result in contamination of components...

Page 163: ...g the lever upward 3 9 Open the pressure frame carefully remove the CPU 4 and place the CPU on antistatic mat 10 If you are not replacing the CPU install a CPU filler cover on the empty slot Related Information Install a CPU on page 163 Install a Second CPU on page 166 Install a CPU 1 Attach an antistatic wrist strap 2 Unpack the replacement CPU 3 Properly orient the CPU with the socket alignment ...

Page 164: ...U 5 Engage the release lever by rotating it downward and slipping it under the catch 2 6 Use the syringe supplied with the new or replacement CPU to apply approximately 0 1 ml of thermal grease to the center of the top of the CPU Do not distribute the grease as the CPU heatsink pressure will do so for you 7 Inspect the heatsink for dust and lint Clean heatsink if necessary 164 Sun Netra X4270 Serv...

Page 165: ...rnately one half turn until fully seated 11 Install the air duct See Install the Air Duct on page 130 12 Return the server to operation See Returning Server to Operation on page 211 13 Clear server CPU faults Refer to the ILOM 3 0 documentation for more information about the following steps a To show server faults log in to the server as root using the ILOM CLI and type the following command to li...

Page 166: ...PU on page 166 Install a Second CPU 1 Prepare the server for service See Preparing the Server for Component Replacement on page 75 2 Remove the air duct See Remove the Air Duct on page 127 3 Remove the CPU filler cover from the empty CPU socket 4 Clean the top of the CPU with the provided alcohol wipe 5 Place the CPU in the socket with the correct orientation 166 Sun Netra X4270 Server September 2...

Page 167: ...the lever by rotating it downward and slipping it under the catch 8 Remove the plastic protective cover from heatsink Be careful not to disturb or touch the preinstalled thermal interface material 9 Orient the heatsink so the two screws line up with the mounting studs The heatsink is not symmetrical 10 Use an Allen wrench to tighten the screws alternately one half turn until fully seated Replacing...

Page 168: ...otherboard assembly When replacing the motherboard assembly you will remove the following components and associated cables Air duct PCI Mezzanine PCI risers Fan tray 0 DIMMs Flash modules and flash module cable ESM riser CPUs Media bay assembly Place these removed components on an antistatic mat in this dust free work area Remove the Motherboard Assembly on page 168 Install the Motherboard Assembl...

Page 169: ...emove the Media Bay Assembly on page 93 Remove Fan Tray 0 on page 189 Identify and Remove Faulty DIMMs on page 137 Remove a Flash Module on page 144 Remove the Flash Module Cable on page 147 Remove ESM Riser on page 152 Remove a CPU on page 160 3 Remove the short ribbon cable connected to the PDB 4 Disconnect the red SATA cable connected to the media bay assembly If your system does not have an op...

Page 170: ...or remove the four screws that secure the motherboard assembly to the chassis 6 Loosen the two silver captive screws at the rear of the system 7 Remove the bracket from the internal wall of the chassis 170 Sun Netra X4270 Server September 2015 ...

Page 171: ...the front of the chassis and then pull it out of the chassis 8 Lift slightly and slide the motherboard assembly forward approximately one inch 25 4 mm 9 Lift up on the right edge to approximately a 45 degree angle Replacing Motherboard Assembly Components 171 ...

Page 172: ...e Units on page 27 Install the Motherboard Assembly on page 172 Install the Motherboard Assembly 1 Remove the replacement motherboard assembly from its packaging and place it on an antistatic mat 2 Lower the left edge of the motherboard assembly into the chassis then the entire board and while slightly elevated slide the motherboard assembly to the back of the chassis 172 Sun Netra X4270 Server Se...

Page 173: ...rboard slides under the guide in the front corner of the motherboard 3 Align the motherboard assembly screw holes over the chassis standoffs 4 Install the mechanical bracket on the internal wall of the chassis Replacing Motherboard Assembly Components 173 ...

Page 174: ...e bracket into the chassis standoffs then push the bracket toward the rear of the server to secure it in place You will secure this side bracket further when you tighten the rear screws in the next step 174 Sun Netra X4270 Server September 2015 ...

Page 175: ...herboard Assembly 5 Use a No 2 Phillips screwdriver to install the four motherboard assembly screws and to tighten the two captive screws located at the rear of the server Replacing Motherboard Assembly Components 175 ...

Page 176: ...a CPU on page 163 Install ESM Riser on page 154 Install the Flash Module Cable on page 148 Install a Flash Module on page 146 Install Fan Tray 0 on page 190 Install the Media Bay Assembly on page 97 Install a PCIe2 Riser on page 110 Install the PCI Mezzanine on page 104 Install the Air Duct on page 130 8 Return the server to operation See Returning Server to Operation on page 211 176 Sun Netra X42...

Page 177: ...ich is located on the motherboard You can also reset the BIOS passwords from the BIOS Setup utility Caution Ensure that all power is removed from the server before removing or installing the motherboard assembly You must disconnect the power cables from the system before performing these procedures 1 Prepare the server for service See Preparing the Server for Component Replacement on page 75 2 Rem...

Page 178: ...ver to operation See Returning Server to Operation on page 211 6 When powering on the server watch for a message that indicates that NVRAM has been cleared The BIOS password is reset to the default and the CMOS NVRAM is cleared Related Information Using the BIOS Setup Utility on page 37 Replacing the Motherboard Assembly on page 168 178 Sun Netra X4270 Server September 2015 ...

Page 179: ...on page 199 Replacing the Power Distribution Board on page 203 Related Information Replacing Storage Components on page 83 Replacing Motherboard Assembly Components on page 101 Replacing the Air Filter Replace the air filter periodically to maximize the amount of air flowing through and cooling the system Remove the Air Filter on page 180 Install the Air Filter on page 182 Related Information Repl...

Page 180: ...lter Remove the Air Filter 1 Hold the green tabs on either side of the bezel and pull the bezel forward and down 2 Grasp the green tabs and lift the air filter out of the bezel 180 Sun Netra X4270 Server September 2015 ...

Page 181: ...Air Filter Take care to not agitate the accumulated dirt out of the air filter Note Do not operate the server without an air filter 3 Continue to Install the Air Filter on page 182 Replacing Chassis Components 181 ...

Page 182: ... the faulty air filter first then return to Step 2 of this procedure If you are installing the filter tray as part of another component s removal or installation procedure go to Step 4 2 Remove the replacement air filter from its packaging 3 Feed the edges of the air filter under the restraining hooks of the filter tray 4 Massage the filter in the filter tray so that there are no folds or wrinkles...

Page 183: ...Install the Air Filter 6 Close the bezel Related Information Opening and Closing the Front Bezel on page 83 Remove the Air Filter on page 180 Replacing Chassis Components 183 ...

Page 184: ...supply If a power supply fails and you do not have a replacement available leave the failed power supply installed to ensure proper air flow in the server Caution Safety agency requirements prohibit changing a system from AC input to DC input or from DC input to AC input after the product has been removed from the agency approved manufacturing site Remove a Power Supply on page 184 Install a Power...

Page 185: ...e system is powered on The failed power supply is still okay to remove 2 Log in to the ILOM service processor as root Refer to the ILOM 3 0 documentation for instructions 3 At the ILOM prompt type the stop SYS PSn command The stop command indicates if it is okay to perform a hot removal of a power supply This command does not perform any action but it provides a warning if the power supply should ...

Page 186: ...e either PS0 or PS1 4 Disconnect the power cord from the faulty power supply 5 Grasp the power supply handle and push the power supply latch to the right 6 Pull the power supply out of the chassis Caution To maintain system cooling and EMI requirements you must replace the power supply immediately 7 Continue to Install a Power Supply on page 187 186 Sun Netra X4270 Server September 2015 ...

Page 187: ...he same type of power supply Caution Safety agency requirements prohibit changing a system from AC power supplies to DC power supplies or from DC power supplies to AC power supplies after the product has been removed from the agency approved manufacturing site 1 Remove the replacement power supply from its packaging and place it on an antistatic mat 2 Align the replacement power supply with the em...

Page 188: ...o the ILOM service processor as root Refer to the ILOM 3 0 documentation for instructions 7 At the ILOM prompt type the show SYS PSn command to verify the status of the power supplies In this command PSn is the identifier for the power supply you plan to remove either PS0 or PS1 Related Information Rear Panel Cable Connections on page 17 Power Supply LEDs on page 23 Remove a Power Supply on page 1...

Page 189: ...e 189 Install Fan Tray 0 on page 190 Related Information Replacing Fan Tray 2 on page 192 Replacing Fan Tray 1 on page 196 Remove Fan Tray 0 1 Prepare the server for service See Preparing the Server for Component Replacement on page 75 2 Disconnect the fan tray power cable from the PCI mezzanine Replacing Chassis Components 189 ...

Page 190: ...tatic mat 6 Consider your next step If you removed the fan assembly as part of another procedure return to that procedure Otherwise continue to Install Fan Tray 0 on page 190 Related Information Replacing the Air Duct on page 127 Replacing DIMMs on page 132 Replacing CPUs on page 160 Install Fan Tray 0 on page 190 Install Fan Tray 0 1 Remove the replacement fan tray from its packaging and place it...

Page 191: ...y 0 2 Insert your forefinger and thumb into the holes at the top of the fan tray squeeze your fingers together and lower the fan tray into the chassis until you hear it click in place Replacing Chassis Components 191 ...

Page 192: ...nother procedure return to that procedure Otherwise return the server to operation See Returning Server to Operation on page 211 Related Information Replacing the Air Duct on page 127 Remove Fan Tray 0 on page 189 Replacing Fan Tray 2 Fan tray 2 labeled FT2 is located under the media bay assembly next to fan tray 0 Remove Fan Tray 2 on page 193 Install Fan Tray 2 on page 194 192 Sun Netra X4270 Se...

Page 193: ... 196 Remove Fan Tray 2 1 Prepare the server for service Preparing the Server for Component Replacement on page 75 2 Remove fan tray 0 and place it on an antistatic mat See Remove Fan Tray 0 on page 189 3 Pull the tag labeled FT2 to remove fan tray 2 out of the server Replacing Chassis Components 193 ...

Page 194: ...ated Information Replacing the Media Bay Assembly on page 93 Replacing Fan Tray 0 on page 189 Install Fan Tray 2 on page 194 Replacing the Power Distribution Board on page 203 Install Fan Tray 2 1 Remove the replacement fan tray 2 from its packaging and place it on an antistatic mat 2 Insert the replacement fan tray 2 in the slot with the airflow direction arrow facing the rear of server 194 Sun N...

Page 195: ...points to the rear of the server 3 Slide the fan tray into the slot until fully seated 4 Install fan tray 0 See Install Fan Tray 0 on page 190 5 Return the server to operation See Returning Server to Operation on page 211 Related Information Replacing the Media Bay Assembly on page 93 Replacing Chassis Components 195 ...

Page 196: ...led FT1 is located between the media bay assembly and the PCI mezzanine Remove Fan Tray 1 on page 196 Install Fan Tray 1 on page 198 Related Information Replacing Fan Tray 0 on page 189 Replacing Fan Tray 2 on page 192 Remove Fan Tray 1 1 Prepare the server for service See Preparing the Server for Component Replacement on page 75 196 Sun Netra X4270 Server September 2015 ...

Page 197: ... fan tray 1 bracket and pivot the fan tray upward 4 Slide the bracket forward and lift the fan tray out of the system and set it on an antistatic mat 5 Continue to Install Fan Tray 1 on page 198 Related Information Replacing the PCI Mezzanine on page 101 Install Fan Tray 1 on page 198 Replacing Chassis Components 197 ...

Page 198: ... back so that the tabs enter the slots Caution To ensure proper system cooling make sure the airflow direction arrow on the fan assembly points to the rear of the server 3 Squeeze the fan tray handle until you can insert the front tab into the front slot 4 Connect the fan tray 1 cable to the PCI mezzanine 5 Return the server to operation 198 Sun Netra X4270 Server September 2015 ...

Page 199: ... Board on page 199 Install the LED Board on page 201 Related Information Replacing the PCI Mezzanine on page 101 Remove the LED Board 1 Prepare the server for service See Preparing the Server for Component Replacement on page 75 2 Remove the air duct See Remove the Air Duct on page 127 3 Remove the fan tray 0 See Remove Fan Tray 0 on page 189 4 Loosen the thumbscrew of the LED board and swing the ...

Page 200: ...sis 5 Carefully lift the LED board and cable from the cable clips on the chassis wall You may need to disconnect the LED board cable from the PCI mezzanine 6 Disconnect the cable from the LED board 7 Set the LED board aside on an antistatic mat 8 Continue to Install the LED Board on page 201 200 Sun Netra X4270 Server September 2015 ...

Page 201: ... LEDs on page 19 User Alarm LEDs on page 20 Install the LED Board on page 201 Install the LED Board 1 Remove the replacement LED board from its packaging and place it on an antistatic mat 2 Connect the cable to the LED board Replacing Chassis Components 201 ...

Page 202: ...tighten the thumbscrew 5 Route the LED board cable back into the cable guides along the chassis wall If you disconnected the cable from the PCI mezzanine reattach the cable now 6 Install fan tray 0 See Install Fan Tray 0 on page 190 7 Install the air duct See Install the Air Duct on page 130 202 Sun Netra X4270 Server September 2015 ...

Page 203: ...tall the Power Distribution Board on page 206 Related Information Replacing the Motherboard Assembly on page 168 Replacing Power Supplies on page 184 Remove the Power Distribution Board 1 Prepare the server for service See Preparing the Server for Component Replacement on page 75 2 Remove the following components to expose the power distribution board Remove a Power Supply on page 184 Remove the O...

Page 204: ...the Power Distribution Board 3 Disconnect the four cables from the power distribution board 4 Remove the screws that secure the power distribution board to the chassis 204 Sun Netra X4270 Server September 2015 ...

Page 205: ...Remove the Power Distribution Board There are five screws that secure the power distribution board to the chassis and four screws that connect it to the bus bar Replacing Chassis Components 205 ...

Page 206: ...er Distribution Board on page 206 Related Information Replacing the Media Bay Assembly on page 93 Replacing Fan Tray 2 on page 192 Install the Power Distribution Board on page 206 Install the Power Distribution Board 1 Remove the replacement power distribution board from its packaging and place it on an antistatic mat 206 Sun Netra X4270 Server September 2015 ...

Page 207: ...oard 2 Lower the power distribution board into the chassis aligning the board s holes with the standoffs in the chassis 3 Install the screws firmly to secure the power distribution board to the chassis Replacing Chassis Components 207 ...

Page 208: ...nstall the Power Distribution Board There are five screws that secure the power distribution board to the chassis and four screws that connect it to the bus bar 208 Sun Netra X4270 Server September 2015 ...

Page 209: ...mbly on page 97 Install Fan Tray 2 on page 194 Install Fan Tray 0 on page 190 Install a Drive on page 89 Install the Optical Media Drive on page 92 Install a Power Supply on page 187 6 Return the server to operation See Returning Server to Operation on page 211 Related Information Replacing the Media Bay Assembly on page 93 Replacing Chassis Components 209 ...

Page 210: ...Install the Power Distribution Board Replacing Fan Tray 2 on page 192 Remove the Power Distribution Board on page 203 210 Sun Netra X4270 Server September 2015 ...

Page 211: ...the Rack on page 213 Reconnect Power and Data Cables on page 213 Power On the Server on page 214 Related Information Preparing for Service on page 73 Install the Top Cover 1 Place the top cover on the chassis Set the cover down so that it hangs over the rear of the server by about an inch 25 mm and aligns with the ALIGN TOP COVER TO HERE label on top of the media bay assembly Returning Server to O...

Page 212: ...ee Remove Antistatic Measures on page 212 Related Information Remove the Top Cover on page 81 Remove Antistatic Measures on page 212 Remove Antistatic Measures 1 Remove any antistatic straps or conductors from the server chassis 2 Remove the antistatic wrist strap from yourself 212 Sun Netra X4270 Server September 2015 ...

Page 213: ...4270 Server Installation Guide for the installation instructions specific to your rackmount kit Related Information Remove the Server From the Rack on page 80 Remove Antistatic Measures on page 212 Reconnect Power and Data Cables on page 213 Reconnect Power and Data Cables 1 Reconnect the data cables to the rear of the server as appropriate 2 Reconnect the power cables to the power supplies 3 If n...

Page 214: ...stem might boot If not follow this task Power on the server by performing one of the following Press the Power button on the front bezel Log in to the ILOM SP and type the following command at the ILOM prompt start SYS Related Information Powering Down the Server on page 76 Reconnect Power and Data Cables on page 213 214 Sun Netra X4270 Server September 2015 ...

Page 215: ...on page 223 Related Information Understanding the Server on page 13 Gigabit Ethernet Ports The server has four autonegotiating 10 100 1000BASE T Gigabit Ethernet system domain ports All four Ethernet ports use a standard RJ 45 connector The transfer rates are shown in the following table Connection Type IEEE Terminology Transfer Rate Ethernet 10BASE T 10 Mbps Fast Ethernet 100BASE TX 100 Mbps Giga...

Page 216: ...Receive Data 2 8 Transmit Receive Data 3 Related Information Rear Panel Cable Connections on page 17 Ethernet Port LEDs on page 24 Disconnect Cables From the Server on page 80 Reconnect Power and Data Cables on page 213 Network Management Port The server has one 10BASE T Ethernet management domain interface labeled NET MGT For information on configuring this port for managing the server with ILOM ...

Page 217: ...13 Serial Management Port The serial management connector labeled SER MGT is an RJ 45 connector that can be accessed from the rear panel This port is the default connection to the server Use this port only for server management Caution You must use a shielded twisted pair STP Ethernet cable to maintain your server s NEBS compliance The cable s shield must be grounded at both ends The default seria...

Page 218: ...sover adapter appropriate for your serial connection TABLE 10 RJ 45 to DB 9 Adapter Crossovers Wiring Reference Serial Port RJ 45 Connector DB 9 Adapter Pin Signal Description Pin Signal Description 1 RTS 8 CTS 2 DTR 6 DSR 3 TXD 2 RXD 4 Signal Ground 5 Signal Ground 5 Signal Ground 5 Signal Ground 6 RXD 3 TXD 7 DSR 4 DTR 8 CTS 7 RTS TABLE 11 RJ 45 to DB 25 Adapter Crossovers Wiring Reference Seria...

Page 219: ...Cables From the Server on page 80 Reconnect Power and Data Cables on page 213 Video Connector The video connector is an HD 15 connector that can be accessed from the back panel Pin Signal Description Pin Signal Description 1 Red Video 9 KEY 2 Green Video 10 Sync Ground 3 Blue Video 11 Monitor ID Bit 1 4 Monitor ID Bit 2 12 Monitor ID Bit 0 5 Ground 13 Horizontal Sync 6 Red Ground 14 Vertical Sync ...

Page 220: ...arming system The alarm port relay contacts are rated for 100 V 0 2 A maximum Pin Signal Description Pin Signal Description 1 RESET0 9 ALARM1_NC 2 RESET0 10 ALARM1_COM 3 RESET1 11 ALARM2_NO 4 RESET1 12 ALARM2_NC 5 ALARM0_NO 13 ALARM2_COM 6 ALARM0_NC 14 ALARM3_NO 7 ALARM0_COM 15 ALARM3_COM 8 ALARM1_NO CHASSIS FRAME GND Each alarm has a corresponding alarm LED on the front panel ALARM0 and the Criti...

Page 221: ...s four USB ports for attaching supported USB 2 0 compliant devices USB ports 0 and 1 are on the rear panel and USB ports 2 and 3 are on the motherboard Pin Signal Description 1 5 V 2 DAT 3 DAT 4 Ground Related Information Rear Panel Cable Connections on page 17 Disconnect Cables From the Server on page 80 Reconnect Power and Data Cables on page 213 Identifying the Server Ports 221 ...

Page 222: ...0 B8 TX2 A5 RX1 B9 TX2 A6 RX1 B5 TX1 A8 RX2 B6 TX1 A9 RX2 B2 TX0 A11 RX3 B3 TX0 A12 RX3 A1 A4 A7 A10 A13 B1 B4 B7 B10 B13 Signal Ground B11 TX3 Housing Chassis Ground Related Information Rear Panel Cable Connections on page 17 Disconnect Cables From the Server on page 80 Reconnect Power and Data Cables on page 213 222 Sun Netra X4270 Server September 2015 ...

Page 223: ... is located between the PCIe2 slots 4 and 5 on the PCI mezzanine Pin Description 4 Ground 3 Ground 2 12 volt 1 12 volt Related Information PCI Mezzanine Auxiliary Power Connector on page 114 Replacing the PCI Mezzanine on page 101 Replacing PCIe2 Cards in Slots 4 and 5 on page 115 Identifying the Server Ports 223 ...

Page 224: ...224 Sun Netra X4270 Server September 2015 ...

Page 225: ...ut output system BMC baseboard management controller C CLI command line interface CMA cable management arm used to route and secure cables extending from the rear of the system CMOS complementary metal oxide semiconductor Refers to the memory used to store BIOS settings CTS clear to send D DB 15 15 pin d subminiature connector Glossary 225 ...

Page 226: ...e ESD electrostatic discharge ESM energy storage module G GRUB GNU grand unified bootloader An open source boot loader H HBA host bus adapter I ILOM Oracle Integrated Lights Out Manager Firmware that enables you to manage the system even when system is shut down IM integrated mirror IME integrated mirror enhanced array IPMI intelligent platform management interface IS integrated striping array 226...

Page 227: ...ards for equipment to be installed in a telecommunications central office Telecordia maintains these standards and tests equipment for NEBS certification NET MGT network management port After connecting a network cable to this NET MGT port you can configure the system ILOM SP through this port NIC network interface card NTP network time protocol NVRAM non volatile random access memory O OS operati...

Page 228: ...H predictive self healing PSU power supply unit PXE preboot execution environment Q QR DIMM quad rank DIMM R RAID redundant array of independent disks RAS Reliability Availability and Serviceability RIS remote installation services RPM rotations per minute RTS request to send S S M A R T self monitoring analysis and reporting technology SAS serial attached SCSI 228 Sun Netra X4270 Server September...

Page 229: ... shielded twisted pair T TCG Trusted Computing Group TPM trusted platform module For more information refer to the Microsoft Windows Trusted Platform Module Management documentation U US NEC United States National Electrical Code A United States standard for the installation of electrical wiring and equipment USB universal serial bus V VAC volts of alternating current VDC volts of direct continuou...

Page 230: ...WDT W WDT watchdog timers 230 Sun Netra X4270 Server September 2015 ...

Page 231: ...52 Boot screen 44 66 Chipset screen 44 68 CMOS NVRAM clearing 177 device driver port naming 42 Ethernet port booting priority 43 Exit screen 44 69 70 function keys 46 hot keys 46 LAN Configuration screen 59 Main screen 43 47 63 memory testing process 41 menu tree 43 navigating 44 option ROM configuration 60 OS watchdog timer 52 PCI screen 44 65 POST errors 39 POST events 38 quick boot 42 resetting...

Page 232: ...ST testing process 41 description 27 DIMM channels 133 ECC errors 136 error correction 136 fault remind button 133 indentifying faulty DIMMs 138 installing 141 labels 136 limitations 135 location and layout 133 maximum performance rules 134 parity 136 population rules 134 rank classification 136 removing 137 rules 135 service action required LEDs 139 speeds 135 supported configurations 134 disk dr...

Page 233: ...pinout 216 graceful shutdown 33 grounding studs 17 guidelines for troubleshooting 31 H hard drives See drive hot plugging drives 85 I illustrated parts breakdown 25 ILOM diagnostics 29 firmware 29 POST 29 inspecting server external 33 internal 33 installing air duct 130 air filter 182 CPUs 163 DIMMs 141 141 drive 89 fan tray 0 190 fan tray 1 198 fan tray 2 194 LED board 201 media bay assembly 97 m...

Page 234: ...talling 92 removing 91 option ROM configuration 60 P PC Check diagnostics 31 PCI BIOS screen 44 65 PCI mezzanine auxiliary power connector 114 223 auxiliary power connector pinout 223 cables 102 105 description 28 installing 104 removing 102 replacing 101 replacing PCIe2 cards in slots 4 and 5 115 PCIe2 cards description 28 installing in lower slots 125 installing in slots 0 1 2 125 installing in ...

Page 235: ...03 power down server emergency 79 gracefully 76 with power button 77 power problems troubleshooting 32 power supply description 28 installing 187 LEDs 23 184 184 185 removing 184 power off procedure 33 predictive self healing 30 PSU See power supply R rear panel cable connections 17 LEDs 23 removing air duct 127 air filter 180 antistatic measures 212 battery 158 CPUs 160 DIMMs 137 drive 86 fan tra...

Page 236: ... into rack 213 removing from rack 80 service gathering information 31 preparing server 75 returning server to operation 211 service processor 29 Service Required LED 20 service visit information gathering 31 set command 143 165 show command 143 165 188 shutting down the system 33 76 Solaris OS predictive self healing 30 solid state drive See drive standby power 79 80 start command 214 stop command...

Page 237: ...Index V video port location 17 pinout 219 visual notification 29 W watchdog timer setting 50 weight of server 80 237 ...

Page 238: ...238 Sun Netra X4270 Server September 2015 ...

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Oracle Sun Netra X4270, Service Manual

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