934
One-Touch Calling
Description
One-Touch Calling gives a multiline terminal user one-button access to extensions, trunks, speed dial
bins and selected system features. This saves users time when accessing co-workers, clients and
features they use most often. Instead of dialing a series of codes, the user need only press the
One-Touch key. An extension user can have One-Touch keys programmed for:
Direct Station Selection
– one-button access to extensions
Station Speed Dial
– one-button access to stored numbers (up to 24 digits long)
Speed Dial - System/Group/Station
– one-button access to stored speed dialing numbers
Trunk Calling
– one-button access to trunks or trunk groups
Service Codes
– one-button access to specific Service Codes
An extension user can chain dial with One-Touch Keys. For example, a user can store the number for a
company Automated Attendant in key 1 and employee extension numbers in keys 2~5. The user
presses key 1 to call the company, then one of keys 2~5 to ring the employee to which they want to
speak.
An extension user or system administrator can optionally store a Flash command under a One-Touch
key. This is helpful for One-Touch Keys used as Station Speed Dial bins. The stored Flash may be
helpful to access features of the connected Telco, PBX or Centrex.
Conditions
One-Touch keys provide a Busy Lamp Field (BLF).
When a multiline terminal user is on a call, they can transfer to another station by pressing
a DSS key for that station. It is not necessary to press Transfer to transfer to another
station using a DSS key.
When a multiline terminal user is on a call, they must press transfer to transfer a call off site
with a DSS key.
When a multiline terminal user is on a call, they must press transfer to transfer a call to a
destination that is not a station (/Voice Mail/Department group pilot, etc.).
Pauses can be entered in the dial string of a DSS/One Touch button. The pause is entered as
P in the dial string and causes the system to wait three seconds before sending the rest of
the digits that follow the P (pause). Multiple pauses can be entered.
The @ can be entered in the dial string of a DSS/One Touch button. The @ only applies to ISDN
and Intercom calls. When using the @, the system waits for the destination to answer
(answer supervision), and then sends the rest of the digits.
Entering a P (pause) in a DSS/One Touch dial string can be used for CO calls or after the @
for ISDN calls.
ARS with Max Digits is not supported when entering the @ or a P (pause) in the dial string
of a DSS/One Touch button.
Default Setting
Summary of Contents for Univerge SV9100
Page 1: ... SV9100 Features and Specifications Manual Rev 1 2 March 2016 ...
Page 64: ...64 Required Component s None ...
Page 238: ...238 Walking Code Restriction 663 ...
Page 239: ...239 Temporary Code Restriction Override service code be changed 775 ...
Page 285: ...285 Single Line Telephone 1 Lift the handset A fast busy is heard 2 Dial 759 3 Hang up ...
Page 332: ...332 Circular Routing Department Calling Circular Routing CALL 1 CALL 2 CALL 3 CALL 4 ...
Page 406: ...406 Trunk Distinctive Ringing Flow Chart ...
Page 407: ...407 ICM Distinctive Ringing Flow Chart ...
Page 442: ...442 CCIS Standard Calls ...
Page 447: ...447 CCIS VE Standard Calls ...
Page 456: ...456 CPN sent when making a 911 call across CCIS trunks from a terminal ...
Page 461: ...461 CCIS VE 911 Calls ...
Page 637: ...637 Cascade Message Notification Flow Chart 1 ...
Page 638: ...638 Cascade Message Notification Flow Chart 2 ...
Page 639: ...639 Cascade Message Notification Flow Chart 3 ...
Page 655: ...655 Cascade Message Flow Chart 1 ...
Page 808: ...808 DTI U40 ETU Programming Flowchart for ISDN PRI Answering Calls the GCD PRTA Overlap ...
Page 813: ...813 ...
Page 844: ...844 None Related Features None Guide to Feature Programming None Operation None ...
Page 915: ...915 Communications Interface feature for more ...
Page 916: ...916 ...
Page 917: ...917 Operation None ...
Page 948: ...948 Operation Normal call handling procedures for single line telephones apply ...
Page 1015: ...1015 Related Features None Guide to Feature Programming None Operation None ...
Page 1026: ...1026 Operation Refer to Central Office Calls Answering ...
Page 1030: ...1030 Multiline Room Monitoring ...
Page 1031: ...1031 Single Line Telephone Room Monitoring ...
Page 1146: ...1146 SMDR Flowchart Continued ...
Page 1147: ...1147 SMDR Flowchart Continued ...
Page 1371: ...1371 ...
Page 1400: ...1400 To answer off hook signaling 2nd call and 2nd caller disconnect the call NOTE ...
Page 1402: ...1402 SV9100 Features and Specifications Manual NEC Enterprise Solutions ...