155
Call Forwarding, Off-Premise
Description
Off-Premise Call Forwarding allows an extension user to forward their calls to an off-site location. By
enabling Call Forward, Off-Premise, the user can stay in touch by having the system forward their calls
while they are away from the office. The forwarding destination can be any telephone number the user
enters, such as a mobile phone, home office, hotel or meeting room. Off-Premise Call Forwarding can
route the off-site telephone number over a specific trunk or through a trunk group, Automatic Route
Selection (ARS) or Trunk Group Routing.
Off-Premise Call Forwarding reroutes the following types of incoming calls:
Ringing intercom calls from co-
worker’s extensions
Calls routed from the VRS or Voice Mail
1
Direct Inward Lines
1
DISA, DID and Tie Line calls to the forwarded extension
1
Transferred calls
1
Off-Premise Call Forwarding does not reroute Call Arrival (CAR) Keys, Call Arrival (CAR) Keys, or Ring
Group calls (i.e., trunk ringing according to Ring Group assignments made in Program 22-04 and
Program 22-05).
1.
Off-Premise Call Forwarding can reroute an incoming trunk call only if the outgoing trunk selected has disconnect
supervision enabled (refer to the Programming section).
Conditions
If a call that forwards Off-Premise goes out on a trunk assigned as TIE or DID, and the
called party does not answer before the time in Program 34-07-05, the call recalls to the
station that performed the transfer.
Call Forwarding Off-Premise requires either loop start trunks with disconnect supervision or
ground start trunks.
The trunk access code and the outside telephone number combined cannot exceed 24
digits.
Call Forwarding an extension in a Department Group prevents that extension from
receiving Department Pilot Calls.
If a Programmable Function key is not defined for Call Forwarding (10~17), the DND key
flashes to indicate that the extension is call forwarded.
DID calls to an extension with Off-Premise Call Forwarding set do not recall if there is no
answer.
Door Boxes must be programmed for the calls to be transferred Off-Premise.
The outside number Call Forwarding dials can be only a number normally allowed by the
forwarded extension Toll Restriction.
If Fixed Messaging for VRS is enabled in Program 40-10-01, a caller to an extension
forwarded Off-Premise will hear "Please hold on, your call is being rerouted."
Summary of Contents for Univerge SV9100
Page 1: ... SV9100 Features and Specifications Manual Rev 1 2 March 2016 ...
Page 64: ...64 Required Component s None ...
Page 238: ...238 Walking Code Restriction 663 ...
Page 239: ...239 Temporary Code Restriction Override service code be changed 775 ...
Page 285: ...285 Single Line Telephone 1 Lift the handset A fast busy is heard 2 Dial 759 3 Hang up ...
Page 332: ...332 Circular Routing Department Calling Circular Routing CALL 1 CALL 2 CALL 3 CALL 4 ...
Page 406: ...406 Trunk Distinctive Ringing Flow Chart ...
Page 407: ...407 ICM Distinctive Ringing Flow Chart ...
Page 442: ...442 CCIS Standard Calls ...
Page 447: ...447 CCIS VE Standard Calls ...
Page 456: ...456 CPN sent when making a 911 call across CCIS trunks from a terminal ...
Page 461: ...461 CCIS VE 911 Calls ...
Page 637: ...637 Cascade Message Notification Flow Chart 1 ...
Page 638: ...638 Cascade Message Notification Flow Chart 2 ...
Page 639: ...639 Cascade Message Notification Flow Chart 3 ...
Page 655: ...655 Cascade Message Flow Chart 1 ...
Page 808: ...808 DTI U40 ETU Programming Flowchart for ISDN PRI Answering Calls the GCD PRTA Overlap ...
Page 813: ...813 ...
Page 844: ...844 None Related Features None Guide to Feature Programming None Operation None ...
Page 915: ...915 Communications Interface feature for more ...
Page 916: ...916 ...
Page 917: ...917 Operation None ...
Page 948: ...948 Operation Normal call handling procedures for single line telephones apply ...
Page 1015: ...1015 Related Features None Guide to Feature Programming None Operation None ...
Page 1026: ...1026 Operation Refer to Central Office Calls Answering ...
Page 1030: ...1030 Multiline Room Monitoring ...
Page 1031: ...1031 Single Line Telephone Room Monitoring ...
Page 1146: ...1146 SMDR Flowchart Continued ...
Page 1147: ...1147 SMDR Flowchart Continued ...
Page 1371: ...1371 ...
Page 1400: ...1400 To answer off hook signaling 2nd call and 2nd caller disconnect the call NOTE ...
Page 1402: ...1402 SV9100 Features and Specifications Manual NEC Enterprise Solutions ...