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UM8000 Mail
Description
The UM8000 Mail voice mail system, using the UNIVERGE SV9100 system and a
Local Area Network, provide Unified Messaging services for voice, fax and email
messages with access at either the desktop PC or the telephone. Unified
Messaging lets the PC control telephone calls and information about each inbound
and outbound call.
Automated Attendant automatically answers the system incoming calls. After
listening to a customized message, an outside caller can dial a system extension or
use Voice Mail.
At default the system is programmed to use the built in InMail voice mail. By programming the
UM8000 to work in the SV9100 it becomes the primary voice mail.
Integrated Voice Mail enhances the telephone system with the following features:
Expanded Schedules
The UM8000 Mail has three schedules (1-3) and each schedule has an A, B
and C option. It also has 99 custom schedules that are available in addition to
the three standard schedules. Each custom schedule can support a maximum
of nine time intervals
These schedules can be applied to Opening Boxes, Transaction Boxes and
Voice Detect Boxes. You can also assign a supported box type to inherit its
schedule from the previous box the call came from or from the voice mail port
the call came in on. This flexibility allows for much more detailed scheduling of
different groups within a system. The new Expanded Schedules provide the
following:
A maximum of 99 Custom Schedules.
A maximum of nine time intervals per schedule.
Each schedule can be set to follow or ignore holidays.
The following box types can use custom schedules:
Opening Boxes
Transaction Boxes
Voice Detect Boxes
Boxes can be configured to follow:
One of the three standard schedules.
A particular custom schedule.
Inherit their schedule from the previous box.
Inherit their schedule from the voice mail port the call came in on.
Call Forwarding to Voice Mail
An extension user can forward their calls to Voice Mail. Once forwarded, calls to the extension
connect to that extension mailbox. The caller can leave a message in the mailbox instead of calling
back later. Forwarding can occur for all calls immediately, for unanswered calls or only when the
extension is busy. When a user transfers a call to an extension forwarded to Voice Mail, the call
waits for the Delayed Call Forwarding time before routing to the called extension mailbox. This
U
Summary of Contents for Univerge SV9100
Page 1: ... SV9100 Features and Specifications Manual Rev 1 2 March 2016 ...
Page 64: ...64 Required Component s None ...
Page 238: ...238 Walking Code Restriction 663 ...
Page 239: ...239 Temporary Code Restriction Override service code be changed 775 ...
Page 285: ...285 Single Line Telephone 1 Lift the handset A fast busy is heard 2 Dial 759 3 Hang up ...
Page 332: ...332 Circular Routing Department Calling Circular Routing CALL 1 CALL 2 CALL 3 CALL 4 ...
Page 406: ...406 Trunk Distinctive Ringing Flow Chart ...
Page 407: ...407 ICM Distinctive Ringing Flow Chart ...
Page 442: ...442 CCIS Standard Calls ...
Page 447: ...447 CCIS VE Standard Calls ...
Page 456: ...456 CPN sent when making a 911 call across CCIS trunks from a terminal ...
Page 461: ...461 CCIS VE 911 Calls ...
Page 637: ...637 Cascade Message Notification Flow Chart 1 ...
Page 638: ...638 Cascade Message Notification Flow Chart 2 ...
Page 639: ...639 Cascade Message Notification Flow Chart 3 ...
Page 655: ...655 Cascade Message Flow Chart 1 ...
Page 808: ...808 DTI U40 ETU Programming Flowchart for ISDN PRI Answering Calls the GCD PRTA Overlap ...
Page 813: ...813 ...
Page 844: ...844 None Related Features None Guide to Feature Programming None Operation None ...
Page 915: ...915 Communications Interface feature for more ...
Page 916: ...916 ...
Page 917: ...917 Operation None ...
Page 948: ...948 Operation Normal call handling procedures for single line telephones apply ...
Page 1015: ...1015 Related Features None Guide to Feature Programming None Operation None ...
Page 1026: ...1026 Operation Refer to Central Office Calls Answering ...
Page 1030: ...1030 Multiline Room Monitoring ...
Page 1031: ...1031 Single Line Telephone Room Monitoring ...
Page 1146: ...1146 SMDR Flowchart Continued ...
Page 1147: ...1147 SMDR Flowchart Continued ...
Page 1371: ...1371 ...
Page 1400: ...1400 To answer off hook signaling 2nd call and 2nd caller disconnect the call NOTE ...
Page 1402: ...1402 SV9100 Features and Specifications Manual NEC Enterprise Solutions ...