574
InMail
Description
The InMail is a low cost voice mail solution that mounts on the GCD-CP10. Its
programming is fully integrated with chassis programming. This system offers most
voice mail system features customers expect.
Automated Attendant automatically answers the system incoming calls. After
listening to a customized message, an outside caller can dial a system extension or
use Voice Mail.
Start-Up Programming (Default)
Every SV9100 has InMail built in on the system. When a system is defaulted, InMail
will be automatically programmed and work in the system. The following settings
are made automatically on a defaulted system. If needed, they can be changed but it
is recommended that the default values be kept:
Subscriber Mailboxes are enabled for extensions 200~263. The mailbox
numbers are the same as the extension numbers.
The Automated Attendant does not answer outside calls.
The Department group pilot for InMail extensions in Program 11-07-01 is 5999.
All InMail extensions are assigned to Department group 64 in Program 16-02-01.
The extension numbers for the InMail ports are 5596-5659.
The voice mail Department group is set to 64 in Program 45-01-01.
InMail extensions 5596-5611 are set to DP in Program 15-03-01.
InMail extensions 5596-5611 are set to Special in Program 15-03-03.
Call Forwarding to Voice Mail
An extension user can forward their calls to Voice Mail. Once forwarded, calls
to the extension connect to that extension mailbox. The caller can leave a
message in the mailbox instead of calling back later. Forwarding can occur for
all calls immediately, for unanswered calls or only when the extension is busy.
When a user transfers a call to an extension forwarded to Voice Mail, the call
waits for the Delayed Call Forwarding time before routing to the called
extension mailbox. This gives the transferring party the option of retrieving the
call instead of having it go directly to the mailbox.
Leaving a Message
Voice Mail lets a multiline terminal extension user easily leave a message at an
extension that is unanswered, busy or in Do Not Disturb. The caller presses
their Voice Mail key to leave a message in the called extension mailbox. There
is no need to call back later.
Transferring to Voice Mail
By using Transfer to Voice Mail, a multiline terminal extension user can Transfer a call to the
user’s
or a co-
worker’s mailbox. After the Transfer goes through, the caller can leave a message in the
mailbox.
A station user transferring a call can transfer the call to the called party voice mail box after an
I
Summary of Contents for Univerge SV9100
Page 1: ... SV9100 Features and Specifications Manual Rev 1 2 March 2016 ...
Page 64: ...64 Required Component s None ...
Page 238: ...238 Walking Code Restriction 663 ...
Page 239: ...239 Temporary Code Restriction Override service code be changed 775 ...
Page 285: ...285 Single Line Telephone 1 Lift the handset A fast busy is heard 2 Dial 759 3 Hang up ...
Page 332: ...332 Circular Routing Department Calling Circular Routing CALL 1 CALL 2 CALL 3 CALL 4 ...
Page 406: ...406 Trunk Distinctive Ringing Flow Chart ...
Page 407: ...407 ICM Distinctive Ringing Flow Chart ...
Page 442: ...442 CCIS Standard Calls ...
Page 447: ...447 CCIS VE Standard Calls ...
Page 456: ...456 CPN sent when making a 911 call across CCIS trunks from a terminal ...
Page 461: ...461 CCIS VE 911 Calls ...
Page 637: ...637 Cascade Message Notification Flow Chart 1 ...
Page 638: ...638 Cascade Message Notification Flow Chart 2 ...
Page 639: ...639 Cascade Message Notification Flow Chart 3 ...
Page 655: ...655 Cascade Message Flow Chart 1 ...
Page 808: ...808 DTI U40 ETU Programming Flowchart for ISDN PRI Answering Calls the GCD PRTA Overlap ...
Page 813: ...813 ...
Page 844: ...844 None Related Features None Guide to Feature Programming None Operation None ...
Page 915: ...915 Communications Interface feature for more ...
Page 916: ...916 ...
Page 917: ...917 Operation None ...
Page 948: ...948 Operation Normal call handling procedures for single line telephones apply ...
Page 1015: ...1015 Related Features None Guide to Feature Programming None Operation None ...
Page 1026: ...1026 Operation Refer to Central Office Calls Answering ...
Page 1030: ...1030 Multiline Room Monitoring ...
Page 1031: ...1031 Single Line Telephone Room Monitoring ...
Page 1146: ...1146 SMDR Flowchart Continued ...
Page 1147: ...1147 SMDR Flowchart Continued ...
Page 1371: ...1371 ...
Page 1400: ...1400 To answer off hook signaling 2nd call and 2nd caller disconnect the call NOTE ...
Page 1402: ...1402 SV9100 Features and Specifications Manual NEC Enterprise Solutions ...