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4 TROUBLESHOOTING
4.4 Troubleshooting by Symptom
Cannot be monitored using the CC-Link IE TSN Communication Software
The following lists the actions to be taken if information cannot be monitored using the CC-Link IE TSN Communication
Software.
In addition to the above actions, refer to the following troubleshooting methods.
CC-Link IE TSN Communication Software for Windows User's Manual
The network map is not displayed correctly
If the network map in "CC-Link IE TSN/CC-Link IE Field Diagnostics" is not displayed correctly, check the following.
Check item
Action
Are three or more modules connected to CC-Link IE TSN
Communication Software?
Connect two or fewer modules.
Is "Network Topology" under "Basic Settings" in the master station set to
"Ring"?
Set "Network Topology" under "Basic Settings" to "Line", "Star", or "Line/Star".
Is the CC-Link IE TSN communication software connected to a CC-Link
IE TSN Class A device?
Connect the CC-Link IE TSN communication software to a CC-Link IE TSN Class B
device or a TSN hub.
Is "Communication Mode" under "Application Settings" set to "Unicast"?
Set "Communication Mode" under "Application Settings" to "Multicast".
Is the CC-Link IE TSN Communication Software connected to a
general-purpose hub?
Connect the CC-Link IE TSN communication software to a CC-Link IE TSN Class B
device or a TSN hub.
Does the CC-Link IE TSN Communication Software reconnect within 20
seconds of disconnecting?
Before reconnecting the CC-Link IE TSN Communication Software, wait more than
20 seconds.
Check item
Action
Is the network in the ring topology configured correctly?
• Match "Network Topology" under "Basic Settings" to the actual connection status.
• Disconnect the switching hub.
When "Network Topology" under "Basic Settings" is set to "Ring", disconnect the
following network modules.
• A network module not supporting ring topology
• A network module with a communication speed different from the communication
speed of the master station
• A network module not set in the parameters of the master station
Summary of Contents for MELSEC iQ-R CC-Link IE TSN
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