8
Troubleshooting
8-5
SAN Router Troubleshooting
SAN Router Troubleshooting
Use the following table to troubleshoot SAN Router problems,
including configuration problems, through the Element Manager.
Table 8-2
SAN Router Problems and Solutions
Problem
Meaning and Solution
A yellow border appears around one of
the ports on the Element Manager device
view.
This indicates that the port is not properly configured or the port has been disabled.
To enable the port:
• Select
Configuration>Port>FC/Ethernet
to display the FC/Ethernet Configuration
dialog box.
• Select the affected port number from the drop-down list in the upper right corner.
• Select the Enable Port checkbox.
• Select OK.
There is a red outline around one of the
ports on the Element Manager device
view.
This indicates that the connection is down for that particular port.
• The FC/R ports may display red if the cable is not plugged in securely. Check both
to make sure that they have clicked into place.
• Check cables for dents and tears, and make sure no large or sharp objects are on
top of the cables (especially the FC/R cable).
You cannot download firmware when the
management port has an IP address of
224.x.x.x or above
IP addresses of 224.x.x.x and above are Class D or Class E addresses that are
specifically reserved for multicast addresses or for future use. Set the SAN Router
management port IP address below 224.x.x.x to solve the problem.
You see the following error message:
WARNING: IP ADDRESS IS 0, PLEASE
SET IP ADDRESS AND RESET
The SAN Router does not yet have a valid inband IP address. Use the Inband Address
Configuration dialog box (
Configuration
>
System
>
Inband Address
) to set the inband
address.
Cannot download firmware using Element
Manager.
• A TFTP server must be running on a server that the SAN Router can connect to
through either the management port or a FC/R port. The TFTP protocol is not FTP.
• File names and paths are critical. Try to move the firmware to the same directory
on the servers where the TFTP server is located and use the name of the file with
the new path in the dialog box. The path that you enter in Element Manager is
always relative to the TFTP server's “root directory.”
• Try pinging the IP address of the management port for out-of-band management or
the SAN Router IP address for in-band management from the TFTP server
(example: ping 192.168.2.170).
Summary of Contents for Eclipse 2640 SAN
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