•
806f010c-2013ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 19)
This message is for the use case when an implementation has detected a Memory uncorrectable error.
May also be shown as 806f010c2013ffff or 0x806f010c2013ffff
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix:
PLAT
ID:
0138
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Refer to TIP H212293 for minimum code level.
2. Check the Lenovo support website for an applicable retain tip or firmware update that applies
to this memory error.
3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
4. If the problem follows the DIMM, replace the failing DIMM.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
7. (Trained technician only) Replace the affected microprocessor.
8. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10.
If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server
to the power source and restart the server.
9. (Trained Service technician only) Replace the affected microprocessor.
•
806f010c-2014ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 20)
This message is for the use case when an implementation has detected a Memory uncorrectable error.
May also be shown as 806f010c2014ffff or 0x806f010c2014ffff
576
Lenovo System x3650 M5 Installation and Service Guide
Summary of Contents for x3650 M5
Page 1: ...Lenovo System x3650 M5 Installation and Service Guide Machine Type 8871 ...
Page 47: ...Figure 35 System board switches jumpers and buttons Chapter 1 The System x3650 M5 server 35 ...
Page 60: ...48 Lenovo System x3650 M5 Installation and Service Guide ...
Page 80: ...68 Lenovo System x3650 M5 Installation and Service Guide ...
Page 124: ...112 Lenovo System x3650 M5 Installation and Service Guide ...
Page 146: ...134 Lenovo System x3650 M5 Installation and Service Guide ...
Page 1322: ...1310 Lenovo System x3650 M5 Installation and Service Guide ...
Page 1330: ...Taiwan BSMI RoHS declaration 1318 Lenovo System x3650 M5 Installation and Service Guide ...
Page 1339: ......
Page 1340: ......