Lenovo ThinkServer RS110, Hardware Maintenance Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, RS110 Types 6435, 6436, 6437 and 6438 server,” on page 27 to determine
which components are customer replaceable units (CRU) and which components are field replaceable
units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
I9990301 Hard disk drive boot sector error.
1. Reseat the following components, depending on
the server model:
v
Hot-swap models:
a. Hard disk drive
b. SAS/SATA controller
v
Simple-swap models:
a. Hard disk drive
b. Hard disk drive cable
2. Replace the following components one at a time,
depending on the server model, in the order
shown, restarting the server each time:
v
Hot-swap models:
a. Hard disk drive
b. Hard disk drive backplane
c. SAS/SATA controller
d. (Trained service technician only) System
board
v
Simple-swap models:
a. Hard disk drive
b. Hard disk drive cable
c. (Trained service technician only) System
board
I9990305 An operating system was not found.
1. Make sure that a bootable operating system is
installed.
2. Run the hard disk drive diagnostic tests.
3. Reseat the following components:
a. Hard disk drive
b. CD or DVD drive and cables
c. (Trained service technician only) System
board
4. Replace the components listed in step 3 one at a
time, in the order shown, restarting the server
each time.
I9990650 AC power has been restored.
1. Check the power cables.
2. Check for interruption of the power supply.
Checkout procedure
The checkout procedure is the sequence of tasks that you should follow to
diagnose a problem in the server.
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ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual