Lenovo ThinkServer RS110, Hardware Maintenance Manual

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Viewing the test log
You can use one of the following methods to access the test log when the tests are
completed:
v
From the command line, issue the CLI view command or select Diagnostic
Event Log from the graphical user interface (GUI).
v
From the interactive menu, select getextendedresults .
v
From the interactive menu, select view to view all of the collected results and
error log data.
v In the GUI, select Error Log from the System Information page.
You can send the error log file to Lenovo service and support to aid in diagnosing
the server problems or you can use the CLI
copy command to copy the log to an
external USB device.
Diagnostic messages
The following table describes the messages that the diagnostic programs might
generate and suggested actions to correct the detected problems. Follow the
suggested actions in the order in which they are listed in the action column.
Table 13. Diagnostic messages
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v
See Chapter 3, “Parts listing, RS110 Types 6435, 6436, 6437 and 6438 server,” on page 27 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test State Description Action
089-801-xxx CPU CPU Stress Test Aborted Internal program
error.
1. Turn off and restart the system.
2. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
http://www.lenovo.com/support.
3. Run the test again.
4. Make sure that the system firmware is
at the latest level. The installed
firmware level is shown in the
Diagnostic event log in the
Firmware/VPD section for this
component. For the latest level of
firmware, use the EasyUpdate program
or go to: http://www.lenovo.com/
support/ and select your system to
display a matrix of available firmware.
5. Run the test again.
6. If the system has stopped responding,
turn off and restart the system.
7. Run the test again.
8. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go to:
http://www.lenovo.com/support/.
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ThinkServer RS110 Types 6435, 6436, 6437 and 6438: Hardware Maintenance Manual