Table 13. Diagnostic messages (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v
See Chapter 3, “Parts listing, RS110 Types 6435, 6436, 6437 and 6438 server,” on page 27 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component
Test
State
Description
Action
166-902-xxx
BMC
BMC I2C Test
Failed
BMC indicates a
failure in the
sensor bus
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power
to reset the BMC.
2. After 45 seconds, reconnect the
system to the power source and turn
on the system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level
of Diagnostic code, go to:
http://www.lenovo.com/support/.
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for
this component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
http://www.lenovo.com/support/ and
select your system to display a matrix
of available firmware.
6. Run the test again.
7. Remove power from the system.
8. (Trained service technician only)
Reseat the system board.
9. Reconnect the system to power and
turn on the system.
10. Run the test again.
11. If the problem remains, collect the
data from the Diagnostic event log and
send it to Lenovo Service. For
information about contacting Lenovo
Service, see http://www.lenovo.com/
support/.
Chapter 5. Diagnostics
173
Summary of Contents for ThinkServer RS110
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